Replaced defective suspension rods run Service Cycles all tested OK

Check dishwasher all over pan had a little water mightve been from too much soap run Service Cycles all tested OK

Found low water pressure coming into refrigerator remove supply line and theres no water pressure coming out the line due to plumbing issue refrigerator working fine as designed

Found man control infested with roaches informed customer that we will not replace control again

Order parts ; ordrng 1 W11513246 (Control) and 1 W11643701 (Wire harness)

Replace patrol and harness unit is OK

Check unit and realign door and locked. Both hinges unit is now closing properly.

Replace all fuses and heating element and informed customer that she needs a professional cleaning throughout the dryer. This is whats blowing out the thermal fuse because the unit is getting too hot due to exhaust not being cleaned. Unit is now working properly and she was advised of potential charges if this problems persist unit is OK

Replaced defective control unit is OK; saved tckt

Ordering parts; ordrng 1 W11130362 (Suspension)

Replaced faulty heater unit is now working as designed

Missing top trim ordered part; ordrng 1 W11105139 (Trim)

"Ran diagnostics, replaced light module assembly in unit. All functions checked ok at this time"

"Upon arrival and after diagnosing with Techline, per Techline, the unit seems to have an internal leak. The unit continues to drop pressures with nitrogen running through it. The unit has been sent for review. SR# 7741650463"

Need to order ; ordrng 1 W11777413 (Control)

"Checked unit and found drain clamp not in proper position on back of unit, positioned properly. Also found pressure sensor hose kinked about 3' from connection port on tub. Ran auto test cycle and unit checks ok and no leaks detected."

"Installed parts unit is working properly now and everything is draining out after taking the drain pump off realize that there is lots of misuse of customer use and care due to lots of hair and food buildup inside the drain pump and motor. There was also a broken piece of glass lodged in the drain pump propeller Causing it to burn out and not drain anymore. I let the customer know that the dishwasher will not operate to its full potential if they are putting dishes in there with food on them still and other sorts of things that can get into the motor and cause it to mess up, I pulled out most of the debris that I could get with my pliers inside the motor, but there was still more that was not able to pull out . advised her that it is a part of customer use and care and it needs to be properly maintained for the unit to work, rightUnit is operating properly now all operation is OK"

Checked unit all functions is working at the moment advised customer of overload of unit all functions working properly

checked unit out reset controls unit is correct now cust to clean unit with afresh

"Upon removing the top panel to access the sealed system components, we discovered that the sealed system had been modified using what looks like a 'drill through kit.' This modification appears to have been made in an attempt to bypass the drip pan system, likely with the intent of enhancing cooling performance.It is important to note that the drip pan in this model is an integral component of the refrigerators defrost and moisture management system. Altering or bypassing it can result in unintended consequences, including water leakage and compromised cooling efficiency.After consulting with Techline, it was confirmed that this type of modification constitutes a breach of the sealed systems integrity. This alteration was not performed by our authorized service company and appears to have been done by a third party.As a result of this unauthorized modification, the manufacturer has voided the sealed system warranty coverage for this unit. Additionally, due to the extent of the alteration, there's no viable means to restore the sealed system to its original, unmodified condition. SR#7741331121"

Replaced suspension rods and and tested unit checksnok

Ran diagnostics. Unit recirculating pump is not working. Replaced recirculating pump. Operations are correct now ; used 1 W11542867 (Pump) from stock

Replaced valve and ran diagnostics test - unit operating as normal

"Upon arrival, and after attempting the repairs, we found a leak at the condenser through a broken copper line attached to the condenser. We had the compressor and evaporator installed and as we were attempting to install the filter drier thats when we noticed the copper line thats attached to the condenser was wobbly/loose. after removing the factory tape that comes around that joint we noticed it was broken.; ordrng 1 WP2313624 (CONDENSER)"

Replaced parts. Tested after unit is working as designed

I replaced control board and led modules.

Will need Console and control board. ; ordrng 1 W11647669 (Console) and 1 W11683481 (Control board) and 1 W11705151 (Dispenser assembly)

Freezer door at the bottom looks like someone worked on it before. Gave the customer a quote to replace freezer door. Customer will think about continuing with repairs.

Heating element doesn't come on only with express wash. Will need control board and fan.; ordrng 1 W11629912 (Control board) and 1 W11414073 (Vent assembly)

changed out control unit is corrrect now

part order; ordrng 1 W10518394 (heater)

Upon arrival I replaced all components and after replacement it is now working as designed.

Uninstalled stacked dryer transferred everything to the new frame and walls hooked everything back up and reinstalled the dryer on top of the washer and everything was running properly all operations OK

"Ran diagnostics, replaced rollers and drive belt assembly in unit. All functions checked ok; used 1 4392065 (Dryer kit) from stock"

Assisted GW

"Need hot gas valve; ordrng 1 Wp759113 (Valve) and 1 Wpw10206473 (Solenoid), states that autho needed"

Replaced faulty control unit is now working as designed

unclogged air-gap. unit tested ok. cust has backed up plumbing issue.

Replaced faulty heater and advised customer to add jet dry gave sample but unit is working as designed ADD JET DRY

Replaced dispenser. Tested after unit is working as designed

Replaced broken switch unit is now turning on

Replaced all seals.

"Replaced shorted control, valve & vent assembly. Tested unit found other components not operating. Ordering parts & customer will reach out to KitchenAid since unit is new & never used. ; ordrng 1 W11460946 (Sump) and 1 W11535094 (Inlet) and 1 W11412299 (Latch) and 1 W11659646 (UI)"

"Replaced bad mag, inverter & mw control."

Replaced bad control per SCode.

Replaced outer glass

Replaced damaged trims

"Replaced control board, ui, and panel control"

"Ran diagnostics. No error codes. Customer needs to use rinse aid, heavy cycle, heated dry, extended dry and high temp wash"

"Ran diagnostics, ordering replacement valve assembly ; ordrng 1 W11165546 (Valve)"

Checked unit and cleaned thick layer of hair/dust debris from condensor and reinstalled inside light. Checked unit in diagnostics and all steps check ok. Added Affresh Ice Machine cleaner to unit and started clean cycle. Clean cycle is running. Unit checks ok.

I was second man

Order part reschedule with customer. Error code for pressure sensor.; ordrng 1 W11607637 (CNTRL-ELEC)

"Unit not draining, open wiring harness to drain pump. Replaced wiring harness. Operations are correct now ; used 1 W11643701 (Wire harness) from stock"

Replaced non operating freezer fan. Operations are correct now

"Arrived at customer home, and per customer complaint she stated she hears odd noises during each heat cycleWe heated cup of water 3 minutes, no noises We heated again for 2 minutes, no noisesWe heated a 2nd cup of water 2 minutes, no noisesWe heated again for 2 minutes, no noisesCustomer heated lastly for 2 more minutes, no noises Advised customer, to get recording of incident as its happening Called tech support to document SR# 7741698208NOTE: Noticed that the MW itself was not flushed with cabinet. Uploaded picture for documentation as this does not allow the fan to properly vent the heat out of unit. It stays trap on top of MW cabinet"

"Per customer complaint, machine shakes alot during final spin and does not drain water completely Did the suspenson test and the basket bouncres up/down alot Will order new suspension rods, clutch and slider ; ordrng 1 W11130359 (Suspension rods) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

Inspected customer 'rust' complaint Uploaded picture of area and advised that the rust itself was not on the cooktop rather next/near/beside the cooktop Advised customer to have builder clean countertop

part order; ordrng 1 LW10668874 (dor-fip) and 1 LW10668875 (dor-fip)

Diagnosed unit and found tripped breaker unit checks ok

Installed ui ran test all operations normal.W1e8zn1n|2

"According to Daniel at Techline, the condensation problem must be resolved before the unit can be repaired. It has been confirmed that this issue was not a malfunction of the microwave; rather, it was caused by the HVAC systems condensation, which caused the unit to arc. Sr number 7741696573Tech will require a labor code to service unit65. This is not a callback, and it has been confirmed by Techline."

Installed gasket all test normal.

"Ran diagnostic ordering new dispenser door, and panel Sr 7740474101; ordrng 1 W11330486 (Panel ui) and 1 W11449015 (Left dispenser door) and 1 W11221357 (Switch)"

Replaced faulty basket. Unit is now working as intended no issues at this time

"Checked unit and diode and capacitor were shorted out, I replaced them and checked ok; used 1 W11256462 (Diode), and 1 W10574736 (Capacitor) from stock"

I replaced the latch and unit checked ok

Diagnosed unit and found shorted pump ordered part; ordrng 1 W10425238 (Drain pump)

Loose lid switch no model and serial on unit

Replaced harness and regulator unit is now working properly

Check unit to fill tub full of water and drain out the water to find customer has a stopped up standpipe which is causing water to go over the flooring. He was informed that that is a plumbing issue. It is not the washer that is leaking. Unit is OK.

Ran diagnostic replace faulty control all functions checked okay

found and replaced shorted part and cycled

Installed tub all tested normal.W1e8y81nL1.5

"Ran diagnostic replace faulty control, all functions checked okay"

"Ran diagnostics, reset controls and customer advised on running affresh cleaners. All functions checked ok at this time"

"The unit drain line was clogged, causing water leaking on the floor. I also found that the unit had a small freon leak at the filter drier, so I removed the old one and soldered new one; used 1 W11109499 (Drier) from stock"

"Inspected the unit thoroughly on all gas access points, at all joints and all lines, but could not locate any gas leak.tested multiple times over, but the unit did not show any signs of gas leak"

Order parts reschedule with customer; ordrng 1 W11641117 (VALVE)

Ran diagnostic ordering control ; ordrng 1 W11608056 (Control)

"found and replaced shorted part, s153eb code"

Checked unit and replaced broken door linkage. Unit checks ok.

Upon arrival i replaced pump with level sensor. After replacement i tested unit. Unit passed sensing water level passed. Unit is working as designed.

Upon arrival i diagnosed unit. After inspection unit had error codes F7E1 when i was there. Unit worked normally. Customer tried to use after i left unit gave error code F9E1. Unit will need parts order.; ordrng 1 W11416362 (Pump and Motor) and 1 W11745894 (Control Board)

Upon arrival i replaced parts. After replacement unit turned on no longer tripping breaker (picture attached). Unit is working as designed.

Upon arrival i replaced part. After replacement unit had ice build up on ice maker (picture attached). After replacement ice maker working normal. I made customer aware of low water pressure need to aware of replacing water filter. I left old part with customer. Unit is working as designed.

Upon arrival i replaced parts. After replacement i tested unit. Unit passed heated functioning normal.(Picture attached) Unit is working as designed.

Installed parts started the unit on a quick wash cycle and everything started working properly. Unit filled up with water and the wash motor started washing all operations OK now.

Replaced broken agitator unit is now working properly

"Replaced shorted, compressor and recharge unit unit is now working properly; used 1 W11506635 (Coupler) from stock"

Checked unit and replaced clogged oven burner. Ran test cycle and unit checks ok.

need cnt s153eb code; ordrng 1 w11578563 (cnt)

found and replaced warped parts

Replace defective compressor unit was not cooling all working OK now

Replaced faulty strike. Unit is now working as intended no issues at this time

Replaced defective control and checked operations unit is OK

Checked unit and sprayed idler wheel and support wheels with silicone spray lube. Ran test cycle and unit checks ok with normal sounds and operations and no burning smells detected. Ran motor with out drum installed and motor had normal sounds. Documented with Bianaca at Safety and issued SR#7741656859use authorization # w1e7it1wl1

bad control; ordrng 1 w11607637 (control)

replaced panel

checked unit out unit was apart again sent pics to tec line unit is being took apart trying to get new unit called tec line talked with rick if cust calls back sc fee willneed to get collected ref 7741690649