Service was quick and the tech knows exactly what he was doing.

Great service and very professional. Thank you Raul for your help, service and professional advice on my washer.

Raul was on time. He replaced the ice maker quickly. He was courteous and polite. However, we are still hearing a VERY LOUD buzzing noise when ice tray fills after dumping ice. Lowe’s replaced the first refrigerator because of a door defect, but the FIRST model we had didn’t make this noise when filling the ice tray!!! As I said before, all conversation stops and we can’t hear tv while it fills because of the NOISE!!! Wish I’d NEVER bought this model!

Our problem is not sorted out. Our old refrigerator door never made noise whether while opening or closing whether slowly or normally. But new Whirlpool refrigerator door started making noise in a months time. Per service provider - ASI it is normal & nothings can be done to fixed & Whirlpool also says that they can not do anything more than technician did. So if you can’t do anything then should not be replaced? Whirlpool is not ready to replace as service provider has not said that it can not be fixed & since as per technician it is normal so they can not replace it. We have never heard noise in any of our old refrigerator then why this new refrigerator making noise is normal? Not happy with service provider-ASI & Whirlpool