Appliance Repair Katy Texas

ASI Appliance Inc Rated 4.5 out of 5 stars based on 166 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Katy, TX 77450
martin
Job Details: 05/24/2024
Replaced latch n strike
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFW75HEFW0
Near Katy, TX 77494
Luis
Job Details: 05/24/2024
"Checked unit and latch was not working, I also explained to customer that probably will need the control too, the customer is going to look at the estimate and will let us know; ordrng 1 W10443885 (Latch) and 1 W11201274 (Control)"
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Katy, TX 77493
Luis
Job Details: 05/24/2024
Customer cancelled at the door
We serviced a
UNKNOWN WASHER
Model WTW4955HW3
Near Katy, TX 77493
Luis
Job Details: 05/24/2024
"I Run diagnostic and no error codes found in the memory, and also it went fine on the auto test, so I explained to the customer on how to use the unit correctly, checked ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB11
Near Katy, TX 77449
Luis
Job Details: 05/24/2024
"When I called the customer this morning to give them a time frame, and also ask the customer if they followed the instructions to defrost the unit from previous visit, they said they didn't know, I explained to them if we go back and we don't find a functional failure, they will be responsible to pay a service call fee, so that was the maintenance person I was talking to and he transferred me to a manager, and she told me that her maintenance knows the job and I wasn't there to tell them on how to do and they weren't going to pay anything and that the unit is under warranty and the manufacturer is going to have to do something with that unit, and that everybody is going to hear about me and everything that I said to her, so I called tech line and explained and documented to them on the conditions on how we found the unit on the previous visit, also sent pictures to them, so they said to refer the customer to contact customer service because there is nothing else we can do for them, I also called partners team and documented with them and the notes will be attached to the file we already have File#. 7739159431"
Katy, Texas
05/24/2024
Overall Experience
Katy, Texas
05/23/2024
Overall Experience
Katy, Texas
05/22/2024
Overall Experience
Bill Lickert
Katy, Texas
05/22/2024
DID A GOOD JOB
Overall Experience
Kathy Tran
Katy, Texas
05/16/2024
Knowledgeable technician!
Overall Experience