Miguel didn’t repair my washer. He removed the cover and told my manager that there were roaches in the controls and this voided my warranty. I arrived onsite shortly after he left. My manager told me what Miguel told her about the roaches. I then went and removed the cover on the washer and I saw no signs of roaches. There is no reason that roaches would be inside the washer, there is nothing there for them to eat. I’m very dissatisfied with Miguel’s lack of service.

Alfredo was very helpful, understanding and professional! Thank you for coming out and getting me squared away without any issues. Much appreciated!!!