John was very helpful. He diagnosed the range and determined that there was not an issue with the part in question. He then explained how this part worked and educated me so that I could relay the message to the homeowner that will be moving into this home and using the oven.

We are having the same problem over and over. The agitation is poor very poor that do not wash the clothing .

James helped me with the refrigerator issue. He did not what was going on but made sure antique person from whirlpool take care of my case and now my refrigerator will be replaced. The only thing left is the issue with the washing machine. It has not been solve yet. The agitation while washing our clothes is very very poor therefore I’m still spending electricity, detergent, water and the clothes still the same.

Excellent service, timely and professional