customer only wanted what was under warranty to be replaced (water valve inlet - wpw10279909) replaced & tested water pressure - working as normal

"When trying to pull the unit out I discovered how short the gas line was from house to unit and no yellow Teflon tape any connection points. I am uncertain how this was properly installed or how the gas line was properly tighten and secured. With that in mind I tested the gas line connection from house and there's the leak. Needs to get installer to properly secured all connection points and install a proper sized gas line. Per Techline SR#7738947444 not a unit failure, customer should not use unit, turn gass off until builder addresses issues. Closing for a trip and diagnostics"

needs replacement regulator & gas valve ; ordrng 1 W11590292 (REGULATOR) and 1 W11590251 (VALVE-GAS)

door handle & mounting knob off door - reattached - operating as normal

Found refrigerator working at present time. Techline advised of problem. Service pointer available for type of problem customer is having with refrigerator