We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near The Woodlands, Texas 77386
donnie
Job Details: 08/21/2023
Unit intermittently shuts off and then comes back on later by itself ; ordrng 1 Wpw10298258 (Sensor) and 1 W11549461 (Motor) and 1 Wp697772 (Blower) and 1 W11419056 (Ui) and 1 W11525997 (Board)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC503ESS01
Near Houston, Texas 77006
Clayton
Job Details: 08/21/2023
order part; ordrng 1 LW10728959 (dor-fip)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Houston, Texas 77043
Louis R
Job Details: 08/21/2023
Replaced bad harness and heater
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77040
jerrell
Job Details: 08/21/2023
Need to order ; ordrng 2 W11513246 (Control)s and 1 W11399437 (PUMP-WATER) and 1 W11335100 (HARNS-WIRE) and 1 W11449840 (GEARCASE)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77084
jerrell
Job Details: 08/21/2023
Tech assist for JL
We serviced a
WHIRLPOOL RANGE
Model AER6303MMS0
Near Spring, Texas 77386
donnie
Job Details: 08/21/2023
Replaced open bake element in range. Operations are correct now
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near Spring, Texas 77386
donnie
Job Details: 08/21/2023
Replaced cold water inlet valve. Operations are correct now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Dayton, Texas 77535
ricky
Job Details: 08/21/2023
need mtr; ordrng 1 w11173817 and 1 w10849829 and 1 w11405832 and 1 w11409094
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dayton, Texas 77535
ricky
Job Details: 08/21/2023
need im; ordrng 1 w11130444
We serviced a
MAYTAG FREEZER
Model MZF34X20DW07
Near Tiki Island, Texas 77554
dadrick
Job Details: 08/21/2023
checked over unit. found bad cntrl. instaled new cntrl. unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near League City, Texas 77573
angel
Job Details: 08/21/2023
Adjusted door gasket if issue returns door gasket will need to be replaced
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Houston, Texas 77057
jerrell
Job Details: 08/21/2023
Installed front burner all test normal.
We serviced a
WHIRLPOOL FREEZER
Model KBSD618ESS01
Near Houston, Texas 77078
jerrell
Job Details: 08/21/2023
Need to orderS-code S84638`; ordrng 4 W11632139 (Led kit)s
We serviced a
MAYTAG DRYER
Model MVW7232HW1
Near Houston, Texas 77024
jerrell
Job Details: 08/21/2023
Need to order.; ordrng 10 W11113654 (Pad)s
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, Texas 77479
derrick
Job Details: 08/21/2023
Assisted RO on seal system
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Sugar Land, Texas 77479
derrick
Job Details: 08/21/2023
Order recirculating pump; ordrng 1 W11542867 (Pump)
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX535HPA00
Near Sugar Land, Texas 77478
roosevelt
Job Details: 08/21/2023
2m3wt with derrick dl auth# is k18a040nl2; ordrng 1 W10909377 (motor-cond) and 1 W10218037 (evaporator) and 1 W10870921 (valve) and 1 W10886282 (cntrl-elec) and 1 W10536005 (compressor)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS03
Near Sugar Land, Texas 77479
roosevelt
Job Details: 08/21/2023
replaced bad compressor and evap.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Missouri City, Texas 77459
derrick
Job Details: 08/21/2023
Do not order until approved or authorization given; ordrng 1 W11159621 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77459
derrick
Job Details: 08/21/2023
Reset control and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Missouri City, Texas 77459
derrick
Job Details: 08/21/2023
Order gear case and basket; ordrng 1 W11178227 (Basket) and 1 W11449841 (Gear case) and 1 W10754448 (Clutch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, Texas 77098
Clayton
Job Details: 08/21/2023
checked unit adjusted the front leveling legs and checked operation of the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS02
Near Houston, Texas 77025
Clayton
Job Details: 08/21/2023
replaced shorted control
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near Houston, Texas 77096
Clayton
Job Details: 08/21/2023
"replaced shortaged thermostat and thermo fuse; used 1 W11025102 (FUSETHRML), and 1 WP4449751 (THERMO) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, Texas 77028
Louis R
Job Details: 08/21/2023
Replaced both doors
We serviced a
MAYTAG RANGE
Model MEW6530DDS
Near Manvel, Texas 77578
chris
Job Details: 08/21/2023
Replaced faulty controls and hinges. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS
Near Arcola, Texas 77583
chris
Job Details: 08/21/2023
Replaced faulty oven sensor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77041
jerrell
Job Details: 08/21/2023
Need to order; ordrng 1 W11513248 (LATCH)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, Texas 77583
derrick
Job Details: 08/21/2023
Put gasket in track properly and checked operation ok
We serviced a
JENNAIR RANGE
Model JDRP548HL01
Near Rosharon, Texas 77583
derrick
Job Details: 08/21/2023
Unit was converted by plumber. Oven is electric so there was no conversion to be done. Checked unit out to make sure it was dime correctly
We serviced a
KITCHEN AID DRAWER
Model KRFF507HPS3
Near Houston, Texas 77096
Clayton
Job Details: 08/21/2023
order parts; ordrng 1 w11482025 and 1 w11482384
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Arcola, Texas 77583
derrick
Job Details: 08/21/2023
Order control; ordrng 1 W11087226 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, Texas 77583
derrick
Job Details: 08/21/2023
Replaced defective heater and checked operation ok
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, Texas 77096
Clayton
Job Details: 08/21/2023
replaced shorted control
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Houston, Texas 77079
jerrell
Job Details: 08/21/2023
Installed element all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB02
Near Pearland, Texas 77584
chris
Job Details: 08/21/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Spring, Texas 77388
Osiel
Job Details: 08/21/2023
"installed new ice maker, dispenser motor, ice container"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Houston, Texas 77096
Clayton
Job Details: 08/21/2023
replaced shorted compresor
We serviced a
JENN-AIR COOKTOP
Model JED3536GB01
Near Montgomery, Texas 77356
james
Job Details: 08/21/2023
Order part reschedule with customer2 man w/ JP 36' downdraft2wgt; ordrng 1 W11476214 (COOKTOP) and 6 W11447840 (GROMMET)s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Montgomery, Texas 77356
james
Job Details: 08/21/2023
Order part reschedule with customer; ordrng 1 W11569112 (DISPENSER) and 1 W11550898 (BEZEL)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Fulshear, Texas 77441
martin
Job Details: 08/21/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Pearland, Texas 77581
chris
Job Details: 08/21/2023
Per tech line unit needs another harness a control and a drain pump. Customer unhappy that units harness failed multiple times 773695815; ordrng 1 W11665968 (Harness) and 1 W11498797 (Control) and 1 W10919003 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Liberty, Texas 77575
ricky
Job Details: 08/21/2023
found and replaced shorted cnts
We serviced a
AMANA M/W OTR
Model AMV2307PFB7
Near Houston, Texas 77073
Gary L
Job Details: 08/21/2023
Found faulty control. Removed and replaced control board. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Hockley, Texas 77447
gary
Job Details: 08/21/2023
"Ran diagnostics, adjusted back panel creating vibration when compressor on. All functions checked ok at this time"
We serviced a
JENNAIR OVEN
Model JJW2830LL
Near Tomball, Texas 77377
gary
Job Details: 08/21/2023
"Door received damaged, will need to re order ; ordrng 1 W11602612 (Glass door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Humble, Texas 77346
donnie
Job Details: 08/21/2023
"Replaced freezer door with LV, operations are correct now"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Houston, Texas 77032
leonard
Job Details: 08/21/2023
freon leak and needs compressor customer declines repair estimate; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Humble, Texas 77346
leonard
Job Details: 08/21/2023
assisted Donnie
We serviced a
KITCHENAID FREEZER
Model KBFN502ESS02
Near Spring, Texas 77382
Josue
Job Details: 08/21/2023
Customer refused to replace ice maker that is overflowing ice in bin. Replaced part. Customer to follow instructions on use and care guide. Customer aware whirlpool is not responsible for any damages to unit/parts due to negligence.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS05
Near Friendswood, Texas 77546
chris
Job Details: 08/21/2023
Replaced faulty user interface. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ1
Near Friendswood, Texas 77546
chris
Job Details: 08/21/2023
Found faulty pump and motor assembly ; ordrng 1 W11416363 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Friendswood, Texas 77546
chris
Job Details: 08/21/2023
Replaced faulty damper assembly. Unit is now working as intended no leaks at this time. Customer upset that filter that came with unit is bad
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, Texas 77070
Gary L
Job Details: 08/21/2023
Found blower wheel stripped on motor. Removed and replaced motor and blower wheel. Checked operation
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Pinehurst, Texas 77362
gary
Job Details: 08/21/2023
Replaced faulty switch to main control. All functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, Texas 77377
Josue
Job Details: 08/21/2023
"Replaced parts needed. Returning parts not used. Ran diagnostics. All operations are correct. Customer approved. Customer to follow instructions on use and care guide. Customer aware no comforters, and to equally distribute items in basket to level. Authorization: W189XM0NL1.5"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Magnolia, Texas 77354
Josue
Job Details: 08/21/2023
Customer aware cosmetic issues are not covered under warranty after 30 days of purchase. Customer will contact whirlpool.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Fulshear, Texas 77441
martin
Job Details: 08/21/2023
Replaced panel
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW2
Near Magnolia, Texas 77355
Josue
Job Details: 08/21/2023
False errors. Inlet valve only turns on in diagnostics. Ordering parts. Two wgt; ordrng 1 W10861501 (Ui console asy white) and 1 W10812418 (ACU) and 1 W11165546 (Inlet valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Magnolia, Texas 77355
Josue
Job Details: 08/21/2023
Releveled unit. Ran diagnostics. All operations are correct now. Customer to follow instructions on use and care guide. Customer to monitor unit one week.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Magnolia, Texas 77355
Josue
Job Details: 08/21/2023
Highs and lows are good. I have pictures. Dryer is working as designed. Customer to check exhaust and vents.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Santa Fe, Texas 77510
chris
Job Details: 08/21/2023
Replaced faulty motor assembly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
martin
Job Details: 08/21/2023
Per customer own admission machine shakes when washing 3 towels and not full loadAdvised customer of unbalanced load and to read use and care manual on how to load properly Ran diagnostics and double checked to ensure unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model NTW4516F4
Near Houston, Texas 77090
Gary L
Job Details: 08/21/2023
Ordering parts ; ordrng 1 W11603811 (Control) and 1 W11307244 (Lid lock)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spring, Texas 77389
Osiel
Job Details: 08/21/2023
"installed parts, unit functional"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Spring, Texas 77379
Osiel
Job Details: 08/21/2023
"replaced control board, thermistors"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, Texas 77065
Osiel
Job Details: 08/21/2023
front two rods broken/missing ; ordrng 1 w11217817 (Suspension)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, Texas 77069
Gary L
Job Details: 08/21/2023
Ordering parts ; ordrng 1 W11611671 (Cap) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, Texas 77064
Gary L
Job Details: 08/21/2023
Found refrigerator door higher than freezer door. Adjusted fresh food door and leveled refrigerator
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Houston, Texas 77345
leonard
Job Details: 08/21/2023
order parts 2man 2wgt with Donnie; ordrng 1 WPW10475147 (module-spk) and 1 W11084064 (burnr-head) and 1 W11579391 (burner cap) and 1 W10826754 (holder-orf) and 1 W10862323 (igntr-surf)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, Texas 77079
jerrell
Job Details: 08/21/2023
Need to orderS-code S84638; ordrng 4 W11632139 (Led model)s
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, Texas 77076
Gary L
Job Details: 08/21/2023
Found faulty water valve. Removed and replaced water valve. Checked operation ; used 1 W11210459 (Water valve) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KRFF507ESS01
Near Houston, Texas 77066
Gary L
Job Details: 08/21/2023
Found broken hinges to oven door. Removed and replaced oven door hinges. Checked operation
We serviced a
JENN-AIR OVEN
Model JJW2430IM01
Near Humble, Texas 77396
leonard
Job Details: 08/21/2023
order parts 2wgt; ordrng 1 W11448962 (control board) and 1 W11451454 (control panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, Texas 77365
leonard
Job Details: 08/21/2023
removed debris from drain hose and ran test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Porter, Texas 77365
leonard
Job Details: 08/21/2023
replaced faulty icemaker and ran through harvest and fill test test. test ok
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX505ESS1
Near Montgomery, Texas 77316
james
Job Details: 08/21/2023
Checke dunit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Pinehurst, Texas 77362
gary
Job Details: 08/21/2023
"Ran diagnostics, adjusted feet properly level and calibrated unit. Customer to monitor"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hockley, Texas 77447
gary
Job Details: 08/21/2023
Replaced main control and spark module in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL1299] RANGE
Model WFG550S0LZ4
Near Hockley, Texas 77447
gary
Job Details: 08/21/2023
"Call canceled at door, unit has been replaced."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Hockley, Texas 77447
gary
Job Details: 08/21/2023
Call canceled at door
We serviced a
WHIRLPOOL DISHWASHER
Model MDB5969SDM1
Near Galveston, Texas 77550
dadrick
Job Details: 08/21/2023
checked over unit. found bad cntrl pnl. cust will call back if repair is needed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Spring, Texas 77373
donnie
Job Details: 08/21/2023
"Unit needs defrost heater assy, $ 95.85. thermistor $68.26 and board $208.50 labor $100.00 total with house call $673.92 - $162.32= $511.60 balance. Customer will call if they want to repair unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Galveston, Texas 77550
dadrick
Job Details: 08/21/2023
checked over unit. unable to verify complaint. found unit working as designed. no failer code stored.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Galveston, Texas 77551
dadrick
Job Details: 08/21/2023
checked over unit. found bad cntrl and console. instaled new cntrl and console. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Galveston, Texas 77551
dadrick
Job Details: 08/21/2023
checked over unit. found brown wire from heater backing up. reinstaled brown wire. unit working as designed.
We serviced a
JENN-AIR WINE COOLER
Model JUW248RYRP10
Near Tomball, Texas 77375
Josue
Job Details: 08/21/2023
Customer had another company come out to replace relay device on compressor. That did not solve the issue where the unit is not cooling. Compressor turns on. No heat exchange on coils. Ctrl functions and fans are operational. Switch is good. Parts needed for sealed system repair are discontinued/non serviceable. Customer not happy. Advised customer to contact Jennair.
We serviced a
WHIRLPOOL WALLOVEN
Model JMW2430DP03
Near Houston, Texas 77339
leonard
Job Details: 08/21/2023
un-installed unit and replaced shorted control board and control panel and re-installed and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Near Houston, Texas 77041
jerrell
Job Details: 08/21/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, Texas 77041
jerrell
Job Details: 08/21/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Texas City, Texas 77591
angel
Job Details: 08/21/2023
"Unit has damage on the right side causing a scraping sound and unit needs to be cleaned, unit outside of 30mday cosmetic warranty and customer will need to call whirlpool if they want damage repaired"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, Texas 77546
chris
Job Details: 08/21/2023
Found faulty control part order ; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Richmond, Texas 77407
martin
Job Details: 08/21/2023
Needs control board and console ; ordrng 1 W11325580 (Console) and 1 W11549931 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Houston, Texas 77024
jerrell
Job Details: 08/21/2023
Installed valve all test normal.
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW1
Near Houston, Texas 77043
jerrell
Job Details: 08/21/2023
Customer had the duct blocked customer to purchase baffle
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Brookshire, Texas 77423
martin
Job Details: 08/21/2023
Closing out
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Webster, Texas 77598
angel
Job Details: 08/21/2023
The unit is crushed and Lowes will need to get will whirlpool on next step since it is 30 days past cosmetic warranty and very badly damaged
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Texas City, Texas 77591
angel
Job Details: 08/21/2023
Recalibrated unit and cleared errors all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dayton, Texas 77535
ricky
Job Details: 08/21/2023
freed jammed float and cycled
We serviced a
JENNAIR COOK TOP
Model JGD3536GS00
Near Humble, Texas 77396
leonard
Job Details: 08/21/2023
adjusted burner head and burner cap and re-aligned electrode on right rear burner and checked operations. ck ok