We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Sugar Land, Texas 77478
Edwin
Job Details:
07/19/2024
Upon arrival I diagnosed unit. After inspection dryer sounds are normal. Unit is working as designed. I made customer aware of unit setup being outside and connected with extension cord and the vent clogged. Unit is working as designed. SR#7739489089.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Houston, Texas 77051
Derrick
Job Details:
07/19/2024
Check unit and adjusted loose connection at drain pump. Unit is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550SOLZ4
Near Houston, Texas 77034
Derrick
Job Details:
07/19/2024
Check unit to find all operations working as designed on arrival. Customer is setting cook time before letting unit heat up not allowing unit to heat all the way to set temperatures unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Pasadena, Texas 77505
Derrick
Job Details:
07/19/2024
Dropped off data loggers; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ6
Near Deer Park, Texas 77536
Derrick
Job Details:
07/19/2024
Order parts ; ordrng 1 W11661929 (Electrode)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Baytown, Texas 77521
Derrick
Job Details:
07/19/2024
Check unit unit unit and replaced broken lower harness unit unit is now working as designed
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Baytown, Texas 77520
Derrick
Job Details:
07/19/2024
Replace defective control unit is now working as designed
We serviced a
KITCHENAID OVEN
Model KODE507EBL
Near Houston, Texas 77007
Damarcus
Job Details:
07/19/2024
Reset main control working OK now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Humble, Texas 77346
leonard
Job Details:
07/19/2024
replaced torn door gaskets and faulty disp. motor and impeller and checked operations. ck ok
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Spring, Texas 77386
Osiel
Job Details:
07/19/2024
light beam intensity between setting 1 & 2 are normal and working as design
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244PS0
Near Houston, Texas 77084
Sarom
Job Details:
07/19/2024
"Reconnected valve connection, check all function"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS3
Near Houston, Texas 77084
Sarom
Job Details:
07/19/2024
"Reset the system, reconnected main board, tested all funtion"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, Texas 77019
Damarcus
Job Details:
07/19/2024
Found bad water valve working fine now ; used 1 W10897719 (Valve) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Sugar Land, Texas 77478
Edwin
Job Details:
07/19/2024
Upon arrival I diagnosed unit. After inspection door latch was hanging not installed properly. I reattached door latched where it goes. I ran diagnostic cycle. Unit was working as designed. I aware customer of location and set up of washer and dryer in back patio outside with extention cords not good for unit and can affect performance. Customer was rearranging units and connections Unit is working as designed. SR#7739509816
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77019
Damarcus
Job Details:
07/19/2024
Need cutting grid; ordrng 1 W10919199 (GRID-CUTTR)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Houston, Texas 77004
Damarcus
Job Details:
07/19/2024
Replace defected pump motor
We serviced a
JENN-AIR OVEN
Model JJW2430LM00
Near Houston, Texas 77019
Damarcus
Job Details:
07/19/2024
Order part and reschedule ; ordrng 1 W11598156 (CONSOLE)
We serviced a
AMANA WASHER
Model NTW4516FW
Near La Marque, Texas 77568
donnie
Job Details:
07/19/2024
Unit dead control; ordrng 1 W11170317 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Houston, Texas 77083
Jordan
Job Details:
07/19/2024
Part order for freezer door not sealing properly causing ice to form on liner.; ordrng 1 W11577825 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, Texas 77083
Jordan
Job Details:
07/19/2024
"Installed new pump and motor, and valve for unit not entering wash cycle. Unit now operating correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, Texas 77082
Jordan
Job Details:
07/19/2024
Installed new evaporator heater harness for unit freezing over evaporator causing no cool. Unit now operating correctly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, Texas 77079
Jordan
Job Details:
07/19/2024
Part order for unit with compressor over heating causing no cool. ; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, Texas 77079
Jordan
Job Details:
07/19/2024
Installed new ice maker for unit not cycling properly. Unit now operating correctly.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, Texas 77063
Jordan
Job Details:
07/19/2024
Uninstalled and reinstalled oven bottom tray not sitting properly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Sugar Land, Texas 77479
Russell
Job Details:
07/19/2024
"replaced drum, sensor/FILTER ASSY, control, and console. unit tested ok."
We serviced a
WHIRLPOOL OVEN
Model KOED530PSS
Near Spring, Texas 77386
Osiel
Job Details:
07/19/2024
"ran diagnostic, testing units heating - calibreate upper & lower oven - working as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77095
dadrick
Job Details:
07/19/2024
Replace parts unit not working properly drain pump not turning offSR#7739536625; ordrng 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Cypress, Texas 77447
dadrick
Job Details:
07/19/2024
Pre ID part fan not coming on ; ordrng 1 W11441128 (Fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, Texas 77044
dadrick
Job Details:
07/19/2024
Checked unit fan not turning on also damper not opening ; ordrng 1 W11578030 (Evap fan motor) and 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL MICROWAVE
Model WMT55511KS
Near Houston, Texas 77007
Damarcus
Job Details:
07/19/2024
Customer cancel Repairs/ service customer replace unit
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77494
Luis
Job Details:
07/19/2024
"Checked unit and I found a loose connection at the thermostat, I fixed it and checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW1
Near Katy, Texas 77494
Luis
Job Details:
07/19/2024
"Checked unit and latch was loose, I adjusted it and checked ok"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS
Near Houston, Texas 77055
Gary L
Job Details:
07/19/2024
Ordering parts ; ordrng 1 W11614100 (Reservoir)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77043
jerrell
Job Details:
07/19/2024
Installed control all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS2
Near Spring, Texas 77386
Osiel
Job Details:
07/19/2024
"unit's third level rack support wheel out/off sliding rack - reinstalling support wheel, working & sliding as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5028PB00
Near Rosenberg, Texas 77471
Russell
Job Details:
07/19/2024
cancelled via email per SA. closing out for trip and diag.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK503PS00
Near Spring, Texas 77386
Osiel
Job Details:
07/19/2024
"reattached loose ignitor to spark module - tested, working as design"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, Texas 77034
Derrick
Job Details:
07/19/2024
Check unit to find all operations working as design on arrival. Customer was informed of the heating element working and he is not using rent aid which he was that he needs to purchase rent aid and run the tapwater before trying to use unit. All operations are working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX17
Near Houston, Texas 77024
Jordan
Job Details:
07/19/2024
Assisted tech.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, Texas 77003
Damarcus
Job Details:
07/19/2024
Found parts N/A customer real replace unit
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Houston, Texas 77005
Louis R
Job Details:
07/19/2024
Repairs denied.
We serviced a
WHIRLPOOL DISHWASHER
Model WRS315SDHM12
Near Houston, Texas 77063
Jordan
Job Details:
07/19/2024
Diagnosed refrigerator side door with loose gasket causing ice on liner. After reassembly of door gasket all operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Tomball, Texas 77375
Joshua
Job Details:
07/18/2024
Replaced faulty compressor and evaporator. All functions checked ok. W1brk81nl1.5
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Magnolia, Texas 77354
Joshua
Job Details:
07/18/2024
Replaced faulty compressor and evaporator. All unit functions checked ok. K1brg20nl2.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Tomball, Texas 77375
Joshua
Job Details:
07/18/2024
"Ran diagnostic, reported findings with techline ordering replacement control board.; ordrng 1 WPW10200659 (Control-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Richmond, Texas 77407
martin
Job Details:
07/18/2024
"Replaced compressor,evaporator and drier"
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Richmond, Texas 77407
martin
Job Details:
07/18/2024
Customer complaint is that it takes 3 cycles to dryFound exterior vent clogged Showed customer findings and advised she clear ASAP for proper performance Uploaded pictures for documentation
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Richmond, Texas 77406
martin
Job Details:
07/18/2024
Needs cut off and heater ; ordrng 1 279838 (Heater) and 1 W10900067 (Cut off)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Richmond, Texas 77406
martin
Job Details:
07/18/2024
Replaced bad console Tested console and working as designed now
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Houston, Texas 77081
Jordan
Job Details:
07/18/2024
Installed new drain pump (W11497943) for dishwasher with water not draining out. Unit now operating properly.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Houston, Texas 77031
Jordan
Job Details:
07/18/2024
Part order for door panel (W11402947).; ordrng 1 W11402947 (Panel)
We serviced a
AMANA RANGE
Model AMV2307PFB7
Near Houston, Texas 77028
Gary L
Job Details:
07/18/2024
Ordering parts ; ordrng 1 W11544456 (Control) and 1 W11707984 (Fuse)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Arcola, Texas 77583
roosevelt
Job Details:
07/18/2024
bad control; ordrng 1 w11564648 (control) and 4 w11517334 (knobs)s and 1 W10860916 (module-spk) and 1 WPW10475149 (module-spk)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Rosenberg, Texas 77471
Russell
Job Details:
07/18/2024
replaced drain pump. unit tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, Texas 77469
Russell
Job Details:
07/18/2024
removed door. refastened bottom clips to hold oiuter door glass in place. unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVQ02
Near Rosenberg, Texas 77469
Russell
Job Details:
07/18/2024
90 DAY PART FAILURE. REPLACED freezer door gasket again. unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77019
Louis R
Job Details:
07/18/2024
Replaced bad control & latch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUI95X15HZ
Near Sugar Land, Texas 77478
Edwin
Job Details:
07/18/2024
Upon arrival I diagnosed unit. Called techline to do trouble shooting. In diagnostics unit kept turning off not letting us continue in diagnostic. Trying to access setting of ice thickness. But we couldn't get there because it kept getting out of there. Techline adviced to order control boards. SR#7739522444; ordrng 1 W11034363 (Control Board) and 1 W11357230 (Assembly Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Stafford, Texas 77477
Edwin
Job Details:
07/18/2024
Upon arrival i diagnosed unit. After inspection Thermostat Fix bad. I replaced it with my TS. Unit is heating. Unit is working as designed. ; used 1 WP3387134 (Thermostat Fix) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Sugar Land, Texas 77478
Edwin
Job Details:
07/18/2024
Upon arrival I diagnosed unit. After inspection everything was working as designed. Customer stated unit has been working. Temperatures where good. Freezer good refrigerator good temperatures. She stated unit wouldn't let her change temperatures. Control board reset held and now she can change temperatures. Unit is working as designed .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Richmond, Texas 77407
raul
Job Details:
07/18/2024
Assisted MY
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Richmond, Texas 77407
raul
Job Details:
07/18/2024
Found pieces of plastic in drain pump. Replaced drain pump.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Richmond, Texas 77406
raul
Job Details:
07/18/2024
Replaced strike
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Richmond, Texas 77406
raul
Job Details:
07/18/2024
Replaced center burner
We serviced a
JENN-AIR ICEMAKER
Model JUIFX15HX01
Near Cypress, Texas 77429
Sarom
Job Details:
07/18/2024
Balance the unit and reconnected drain pump
We serviced a
WHIRLPOOL WASHER
Model wfw560chw4
Near Cypress, Texas 77433
Sarom
Job Details:
07/18/2024
Reposition the drain hose to avoided the noisy vibration from drain hose.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS21
Near Cypress, Texas 77433
Sarom
Job Details:
07/18/2024
"Clear the finger print from touch screen, tested and checked all function, reset the system"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Channelview, Texas 77530
ricky
Job Details:
07/18/2024
need valve; ordrng 1 w10869799
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Houston, Texas 77049
ricky
Job Details:
07/18/2024
"found power cord shorted, cust to replace"
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ10
Near Houston, Texas 77017
ricky
Job Details:
07/18/2024
need harness and cnt; ordrng 1 w10317076 and 1 w11305540
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near La Porte, Texas 77571
ricky
Job Details:
07/18/2024
found and replaced new part failed
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Crosby, Texas 77532
ricky
Job Details:
07/18/2024
"found outside air causing unit to sweat, cust to get builder to correct install"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77083
Jordan
Job Details:
07/18/2024
"Diagnosed washer not turning on properly. Correct voltage coming from outlet. Ordering console (W11662366), and control (W11513246) for unit not powering on.; ordrng 1 W11513246 (Control) and 1 W11662366 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77015
Derrick
Job Details:
07/18/2024
Order parts ; ordrng 1 W11603810 (Control) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Houston, Texas 77023
Derrick
Job Details:
07/18/2024
Replaced supports and bracket unit is OK
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Crosby, Texas 77532
ricky
Job Details:
07/18/2024
found and replaced stalled part
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Houston, Texas 77084
jerrell
Job Details:
07/18/2024
Installed control and recharged unit with Freon ran test all operations normal.
We serviced a
WHIRLPOOL ICE MACHINE
Model Y
Near Houston, Texas 77009
Damarcus
Job Details:
07/18/2024
Order part and reschedule ; ordrng 1 WP2324334 (Water pan)
We serviced a
MAYTAG DRYER
Model MEDB955FC
Near Brookshire, Texas 77423
martin
Job Details:
07/18/2024
"Replaced belt,rollers n bracket"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Pattison, Texas 77423
martin
Job Details:
07/18/2024
"Per customer complaint She smells gas ONLY at the small simmer burner and Only during use , no other times Checked all connection points on back, oven and all burners during use and while offNo leaks found Customer was present during entire inspectionAdvised of gas burn off smell which is normal but did not locate any leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Katy, Texas 77493
martin
Job Details:
07/18/2024
Found food stuck behind freezer drawer not allowing for door to close correctlyShowed customer findings
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, Texas 77093
george
Job Details:
07/18/2024
part to bee order.; ordrng 1 W11307244 (latch) and 1 w11603810 (c.board.)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77073
george
Job Details:
07/18/2024
part to be order.; ordrng 1 11307244 (latch) and 1 w11603810 (control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Spring, Texas 77373
george
Job Details:
07/18/2024
timer been replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Spring, Texas 77386
george
Job Details:
07/18/2024
diverter cover was bent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Houston, Texas 77066
dadrick
Job Details:
07/18/2024
Checked unit Icemaker keeps filling Icemaker ; ordrng 1 W11645245 (Water valve) and 1 W11700250 (Im)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, Texas 77068
dadrick
Job Details:
07/18/2024
Checked unit magnetron no powering on; ordrng 1 WPW10693025 (Magnetron) and 1 W10832024 (Thermostat)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Houston, Texas 77069
dadrick
Job Details:
07/18/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, Texas 77070
dadrick
Job Details:
07/18/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77070
dadrick
Job Details:
07/18/2024
Checked unit found coins inside around felt area removed tested unit all functions tested properly
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, Texas 77065
dadrick
Job Details:
07/18/2024
Replace part unit tested properly tested unit by heating up to 350 degrees unit reached proper temperature
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHV
Near Houston, Texas 77095
dadrick
Job Details:
07/18/2024
Checked unit Icemaker not working properly ; ordrng 1 W10886939 (Im)
We serviced a
JENNAIR OVEN
Model JJW2830LL01
Near Cypress, Texas 77429
dadrick
Job Details:
07/18/2024
Checked unit found unit Shem on one side of unit ; ordrng 1 W11369889 (Vent bottom)
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPS0
Near Houston, Texas 77019
Louis R
Job Details:
07/18/2024
Replaced door.
We serviced a
MAYTAG DRYER
Model MGD8200FW
Near West University Place, Texas 77005
Louis R
Job Details:
07/18/2024
Found bad supports & door.; ordrng 1 Wpw10424248 (Outer door) and 4 8572266 (Bumper)s and 1 W10626038 (Handle) and 1 W11465962 (Inner door) and 1 W10837240 (Idler) and 4 Wpw10314173 (Support)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Houston, Texas 77030
Louis R
Job Details:
07/18/2024
Found bad compressor. ; ordrng 1 Wpw10466675 (Compressor) and 1 876765 (Tube kit) and 2 Wpw10143759 (Drier)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bellaire, Texas 77401
Louis R
Job Details:
07/18/2024
SR#7739523842 ran diagnostics. Adjusted ice maker.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Bellaire, Texas 77401
Louis R
Job Details:
07/18/2024
Found bad UI; ordrng 1 W11626080 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Houston, Texas 77016
Gary L
Job Details:
07/18/2024
Unit has faulty lid lock. Customer says she had no money to pay for repairs. Thought trip charge was covering everything
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Houston, Texas 77022
Gary L
Job Details:
07/18/2024
Found fabric softener sheets covering lint trap. Removed fabric softener sheets from lint trap and checked air flow venting outside