We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Pearland, TX 77584
Osiel
Job Details:
11/29/2022
Replaced broken outer door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Caney, TX 77357
leonard
Job Details:
11/29/2022
tightened loose white wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near New Caney, TX 77357
leonard
Job Details:
11/29/2022
tightened loose white wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, TX 77546
chris
Job Details:
11/29/2022
Found faulty control part order ; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
11/29/2022
rebooted control board and re-leveled unit and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Houston, TX 77055
Louis R
Job Details:
11/29/2022
Fixed off track burners. Unit operating as normal.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77005
derrick
Job Details:
11/29/2022
Before ordering send through to see if WP will give authorization for parts; ordrng 1 W11346197 (Magnetron) and 1 W11245567 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Missouri City, TX 77489
roosevelt
Job Details:
11/29/2022
close out call per julia
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB00
Near Houston, TX 77090
Gary L
Job Details:
11/29/2022
Unit was replaced by whirlpool. Completing out
We serviced a
KITCHEN AID RANGE
Model kcgs550ess01
Near Richmond, TX 77406
raul
Job Details:
11/29/2022
Will need a knob; ordrng 3 Wpw10545849 (Knob)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDMO8
Near Friendswood, TX 77546
chris
Job Details:
11/29/2022
Replaced faulty control and harness. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rosenberg, TX 77471
raul
Job Details:
11/29/2022
Upon arrival unit was in back porch. I installed control board and unit started to work as intended. I explained to customer that we wont be able to installed back in its location.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Richmond, TX 77406
raul
Job Details:
11/29/2022
Unit is build in and will need 2 man to pull it out and troubleshoot. I will order parts to bring with me for when we pull it out. ; ordrng 1 W11261169 (Manager) and 1 W11261167 (Manager) and 1 W11600355 (Console)
We serviced a
JENN-AIR RANGE
Model JGRP548WP
Near Magnolia, TX 77355
gary
Job Details:
11/29/2022
Ordering missing burners and igniter ; ordrng 2 W10364850 (Burner)s and 2 Wpw10145991 (Igniter)s
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Magnolia, TX 77355
gary
Job Details:
11/29/2022
Replaced damaged reservoir assembly in unit. All functions checked ok at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Magnolia, TX 77355
gary
Job Details:
11/29/2022
Replaced damaged reservoir assembly in unit. All functions checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details:
11/29/2022
"Ran diagnostics, ordering replacement compressor and evaporator assembly ; ordrng 1 W10917531 (Evaporator) and 1 W10832994 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Missouri City, TX 77489
roosevelt
Job Details:
11/29/2022
broken harness and dl auh# is m152i70nl2; ordrng 1 w11590868 (harness)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Baytown, TX 77521
ricky
Job Details:
11/29/2022
"needs cnt, wrong part issued; ordrng 1 w11542161"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Baytown, TX 77521
ricky
Job Details:
11/29/2022
need cnt; ordrng 1 w11256018
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Crosby, TX 77532
ricky
Job Details:
11/29/2022
need cnt and mtr; ordrng 1 w10834738 and 1 w10837401
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Pasadena, TX 77504
ricky
Job Details:
11/29/2022
"cycled unit, found all operations normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, TX 77502
ricky
Job Details:
11/29/2022
found and replaced shorted parts
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW0
Near Houston, TX 77047
chris
Job Details:
11/29/2022
Found error codes for unit not reaching target rpm and lid latch code. Cleared lid latch and recalibrated unit. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details:
11/29/2022
Found faulty drain pump part order ; ordrng 1 W10876537 (Drain pump)
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Richmond, TX 77406
raul
Job Details:
11/29/2022
Will need control board and drain pump; ordrng 1 Wpw10605427 (Drain pump) and 1 W11201292 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Rosharon, TX 77583
derrick
Job Details:
11/29/2022
Order convection motor; ordrng 1 W10874067 (Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Rosharon, TX 77583
derrick
Job Details:
11/29/2022
Order turntable motor; ordrng 1 W10642989 (Motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Sugar Land, TX 77479
derrick
Job Details:
11/29/2022
Order motor that failed; ordrng 1 W11193599 (Drive) and 1 W10642989 (Motor)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM504EPA2
Near Spring, TX 77379
Gary L
Job Details:
11/29/2022
Found bad seal to motor. Removed and replaced motor assembly. Checked operation
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Humble, TX 77346
leonard
Job Details:
11/29/2022
replaced shorted co trol board and control panel and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Humble, TX 77346
leonard
Job Details:
11/29/2022
replaced shorted co trol board and control panel and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01FLSS6
Near Spring, TX 77381
Gary L
Job Details:
11/29/2022
Ordering parts ; ordrng 1 W10782773 (Motor)
We serviced a
WHIRLPOOL STOVETOP
Model WFE320M0JS3
Near Richmond, TX 77407
raul
Job Details:
11/29/2022
After opening control board box the control was used. ; ordrng 2 W11502236 (Braket support)s and 1 Wp9761344 (Door liner) and 1 9761505 (Retainer) and 1 Wpw10299225 (Hinge) and 1 Wpw10299227 (Hinge door passive) and 1 Wpw10409946 (Glass door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Humble, TX 77346
leonard
Job Details:
11/29/2022
order parts 2wgt; ordrng 1 W11116422 (panel-cntl) and 1 W10918487 (housing-ui) and 1 W11085683 (pump&motor)
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Montgomery, TX 77356
james
Job Details:
11/29/2022
Checked unit and repaired loose connection at upper oven sensor probe. Ran test cycle and unit checks ok and temps are good.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Montgomery, TX 77356
james
Job Details:
11/29/2022
Checked unit and repaired loose connection at upper oven sensor probe. Ran test cycle and unit checks ok and temps are good.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Dickinson, TX 77539
Osiel
Job Details:
11/29/2022
Customer got new unit
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near League City, TX 77573
Osiel
Job Details:
11/29/2022
Replaced icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ
Near Dickinson, TX 77539
Osiel
Job Details:
11/29/2022
Ordering humidity sensor and control board ; ordrng 1 W11590866 (Humidity sensor) and 1 W11044727 (Main control)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HZ08
Near Texas City, TX 77590
dadrick
Job Details:
11/29/2022
checked over unit. found damaged door. instaled new door. unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near La Marque, TX 77568
dadrick
Job Details:
11/29/2022
order parts; ordrng 1 W11176454 (ignitor) and 1 W11176456 (glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77304
james
Job Details:
11/29/2022
Order parts reschedule with customer; ordrng 1 WPW10384183 (thermistor) and 1 W11546681 (HARNS-WIRE) and 1 W11566891 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Stafford, TX 77477
roosevelt
Job Details:
11/29/2022
checked and ajusted shelves in frezor so that door can close
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Sugar Land, TX 77498
roosevelt
Job Details:
11/29/2022
replaced control and called tech line and spoke with scott and ran all test on unit and advised if the unit stops working again to replace motor sr# is 7735156028
We serviced a
KITCHEN AID MICROWAVE DRAWER
Model KMBD104GSS
Near League City, TX 77573
dadrick
Job Details:
11/29/2022
hlp JC
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3635XB01
Near Dickinson, TX 77539
Osiel
Job Details:
11/29/2022
Found RR element not activating and broken knobs part order no return date ; ordrng 1 WPW10312185 (RR switch) and 1 W10189281 (RR element) and 3 W10316662 (Knobs)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRF25FRBL00
Near League City, TX 77573
Osiel
Job Details:
11/29/2022
Plugged in unit to varify functions unit seemed to be working as intended advised customer to call back if issue happens again
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77073
donnie
Job Details:
11/29/2022
Replaced parts again per tech line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHMO8
Near Friendswood, TX 77546
chris
Job Details:
11/29/2022
Replaced faulty ice container. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77014
Gary L
Job Details:
11/29/2022
Found unit working as designed. Checked operation. Customer to call back if problem persist
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details:
11/29/2022
Ordering parts ; ordrng 1 W10838574 (Gasket) and 1 W11578004 (Evaporator) and 1 W11635510 (Compressor) and 1 W10143579 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/29/2022
replaced icebend
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Alvin, TX 77511
chris
Job Details:
11/29/2022
"Replaced faulty control, harness and thermistor. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5010LW0
Near Pasadena, TX 77505
chris
Job Details:
11/29/2022
Found broken harness that caused control and drain pump short ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, TX 77384
james
Job Details:
11/29/2022
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near New Caney, TX 77357
leonard
Job Details:
11/29/2022
removed brown stains on stainless steel doors and checked operations. ck ok; used 1 w10252111 (POLISH) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Conroe, TX 77304
james
Job Details:
11/29/2022
Checked unit and replaced lower harness connection at drain pump. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tomball, TX 77375
gary
Job Details:
11/29/2022
Call canceled at door.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near The Woodlands, TX 77375
gary
Job Details:
11/29/2022
"Ran diagnostics, customer advised on build up in vent from home. Unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hockley, TX 77447
gary
Job Details:
11/29/2022
Unable to reach customer will needs reschedule ; O-emld tckt
We serviced a
UNKNOWN MICROWAVE
Model UMV1170LB
Near Tomball, TX 77375
gary
Job Details:
11/29/2022
Ran diagnostics adjusted issue with blower assembly. Customer advised on functions. Will monitor
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Conroe, TX 77304
james
Job Details:
11/29/2022
Order part reschedule with customer; ordrng 1 W11395618 (CAPACITOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Houston, TX 77047
chris
Job Details:
11/29/2022
"Per notes above contacted tech line when the 4th pump and motor didnt work. Per Steve at tech line, customer to contact tpss about a replacement"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Houston, TX 77011
chris
Job Details:
11/29/2022
Replaced broken ice maker. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Sugar Land, TX 77478
roosevelt
Job Details:
11/29/2022
checked and reconnected loose connection on element. dl auth# is k152s81nl2
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Sugar Land, TX 77478
roosevelt
Job Details:
11/29/2022
checked and reconnected loose connection on element. dl auth# is k152s81nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details:
11/29/2022
all function worked as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Houston, TX 77058
chris
Job Details:
11/29/2022
Replaced faulty thermistor harness. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL LAUNDRY
Model WFW85HEFC1
Near Houston, TX 77025
derrick
Job Details:
11/29/2022
Checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near New Caney, TX 77357
leonard
Job Details:
11/29/2022
order parts 2wgt; ordrng 1 W11481116 (ui encoder) and 2 W11513246 (control boards)s and 1 W11399437 (drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77098
derrick
Job Details:
11/29/2022
Order control; ordrng 1 W11446726 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1348FMES04
Near Richmond, TX 77407
martin
Job Details:
11/29/2022
Heated gasket to adjust and to properly seal
We serviced a
JENN-AIR RANGE
Model JGRP748HL00
Near Houston, TX 77055
Louis R
Job Details:
11/29/2022
Found shorted board; ordrng 1 W11355248 (UI) and 1 W11355250 (Manager appliance (expansion)) and 1 W11355232 (Manager appliance (power max)) and 1 W11234290 (Wi-Fi module) and 2 W10859573 (Sensor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Katy, TX 77493
martin
Job Details:
11/28/2022
3WAY valve failed will need to reorder and control board ; ordrng 1 W11575001 (3way valve) and 1 W11450890 (CONTROL BOARD)
We serviced a
KITCHENAID MICROWAVE
Model KBHS109SSS01
Near Humble, TX 77346
leonard
Job Details:
11/28/2022
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Hockley, TX 77447
gary
Job Details:
11/28/2022
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Hockley, TX 77447
gary
Job Details:
11/28/2022
"Ran diagnostics, found issue with faulty Icemaker assembly. After further inspection found unit is a field install part. Not covered by warranty. Will need to refer customer to customer service for possible authorization"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mont Belvieu, TX 77523
ricky
Job Details:
11/28/2022
close so per office
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Conroe, TX 77303
james
Job Details:
11/28/2022
Checked unit for error code and cleared f5e4 lid not opened between loads. Ran diagnostic test cycle and unit checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details:
11/28/2022
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 8206232A (BULBLIGHT), and 1 W10210871 (HOUSNGLMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, TX 77568
dadrick
Job Details:
11/28/2022
found bad freezer door. order part; ordrng 1 LW11258439 (freezer door)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near League City, TX 77573
dadrick
Job Details:
11/28/2022
"checked over unit. found bad gearcase, basket, agitator,rotor, and screw. instaled new gearcase, basket, agitator, rotor, and screw, unit working as designed. auth#m151x91nl2"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, TX 77568
dadrick
Job Details:
11/28/2022
"checked over unit. found bad cntrl box, heater, wire harnes, and thermistor. instaled new cntrl box, heater, wire harnes and thermistor. unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jamaica Beach, TX 77554
dadrick
Job Details:
11/28/2022
order part; ordrng 1 W11209866 (comp) and 1 W11536253 (evap)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ
Near Houston, TX 77066
ricky
Job Details:
11/28/2022
close so per office
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Houston, TX 77345
donnie
Job Details:
11/28/2022
"Unit exchanged, no repair"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Conroe, TX 77384
james
Job Details:
11/28/2022
Order parts reschedule with customer; ordrng 1 WP2220458 (coupling)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Houston, TX 77073
donnie
Job Details:
11/28/2022
Store exchanged unit for customer. No repair to be done.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Magnolia, TX 77354
gary
Job Details:
11/28/2022
"Unit being replaced, closing ticket"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Liberty, TX 77575
ricky
Job Details:
11/28/2022
found and cleared iced over im reciever cup
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Humble, TX 77396
leonard
Job Details:
11/28/2022
replaced shorted control board and broken ignitor and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Galveston, TX 77550
dadrick
Job Details:
11/28/2022
checked over unit. found filter out of place. reinstaled filter. unit working as designed.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Galveston, TX 77550
dadrick
Job Details:
11/28/2022
checked over unit. found no failer codes. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
11/28/2022
Order compressor; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB0
Near Humble, TX 77338
leonard
Job Details:
11/28/2022
checked unit and found locked pump/motor assy and faulty control board contacts. gave estimate to repair of $655.30. customer to call back if wants repaired.do not order parts yet; ordrng 1 W11087225 (control elect) and 1 W10888591 (pump and motor)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Katy, TX 77494
raul
Job Details:
11/28/2022
Will need housing assembly and drawer dispenser assembly. Customer will continue using it as is without continuing with repairs.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details:
11/28/2022
I ran diagnostics and found no error codes. I then ran a diagnostic cycle and everything is working as intended. I explained to customer these washer are more efficient and wont bring in as much water as the older ones.
We serviced a
KITCHENAID MICROWAVE
Model KBHS109SSS01
Near Humble, TX 77346
donnie
Job Details:
11/28/2022
"Pulled wall microwave, replaced magnetron and inverter board. Operations are correct now. Parts are warranty"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Humble, TX 77346
donnie
Job Details:
11/28/2022
"Need gearcase,clutch,stator; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11449841 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"