We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS03
Near Katy, TX 77494
martin
Job Details:
09/20/2024
Tested MW with customer present and found it heating as designed Popped popcorn and heating properly Customer will monitor Unit is working properly at this time
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Texas City, TX 77590
donnie
Job Details:
09/20/2024
No power from control board to element ; ordrng 1 W11728016 (Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77493
martin
Job Details:
09/20/2024
Ran diagnostics and found pump n motor non responsive Will order new one ; ordrng 1 W11613570 (Pump n motor) and 1 W11683481 (Control board)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Spring, TX 77382
Joshua
Job Details:
09/20/2024
"Ran diagnostic, quoted customer 465.00 +tax. For replacement gearcase ,actuator and cam. Will no be proceeding with the repair"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW07
Near Spring, TX 77382
Joshua
Job Details:
09/20/2024
Ran diagnostic with techline Sr- 7739957498. Was unable to locate part number. Sending to part research. Took photos of the issue with lock insert in the liner. ; ordrng 1 xxxxxxxxxx (Lock insert in liner)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77377
gary
Job Details:
09/20/2024
"Ran diagnostics, replaced complete harness, control, actuator and splutch. All functions checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Magnolia, TX 77355
gary
Job Details:
09/20/2024
"Ran diagnostics, performed bubbles test on orifice and all connectors along with adjusting air shutter from main manifold. No leak detected at this time. All functions checked ok. SR-7739957003"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS02
Near Spring, TX 77381
Joshua
Job Details:
09/20/2024
Customer request to be rescheduled ; O-emld tckt
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA01
Near Houston, TX 77024
Louis R
Job Details:
09/20/2024
SR#7739952475 replace pump again; ordrng 1 W11542867 (Pump)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS11
Near Pecan Grove, TX 77406
raul
Job Details:
09/20/2024
I uninstalled and adjusted blower fan that was hitting housing.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Texas City, TX 77591
donnie
Job Details:
09/20/2024
Replaced control panel on range. Operations are correct
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS00
Near Houston, TX 77055
Damarcus
Job Details:
09/20/2024
Found defected UI/control-box all tested OK no issues to report.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77055
Damarcus
Job Details:
09/20/2024
Run service cycles all tested OK no problems to report
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Houston, TX 77092
Damarcus
Job Details:
09/20/2024
Order parts and reschedule ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77018
Damarcus
Job Details:
09/20/2024
Order parts and reschedule ; ordrng 1 W11548540 (IM) and 1 W11529245 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, TX 77018
Damarcus
Job Details:
09/20/2024
"Order parts and reschedule ; ordrng 1 W11557425 (Comp,) and 1 W11550396 (Evap,)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77018
Damarcus
Job Details:
09/20/2024
Order parts and reschedule ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (BELT) and 1 W11481722 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Houston, TX 77018
Damarcus
Job Details:
09/20/2024
Customer cancel service icemaker working now
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Houston, TX 77009
Damarcus
Job Details:
09/20/2024
Order part and reschedule ; ordrng 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Richmond, TX 77469
Russell
Job Details:
09/20/2024
spark module that was given to me by the office was a used/bad part. cust is very unhappy.; ordrng 1 W11162730 (module-spk)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS1
Near Sugar Land, TX 77479
Russell
Job Details:
09/20/2024
replaced broken spray arms and manifold. unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Pearland, TX 77584
Corey
Job Details:
09/20/2024
Order thermister ; ordrng 1 W11050897 (Thermister)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Katy, TX 77449
Luis
Job Details:
09/20/2024
"I replaced the basket, washplate, gearcase and hub, I ran a quick load with jeans and unit went through fine, checked ok"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77494
Luis
Job Details:
09/20/2024
"Checked unit and everything was working as it's designed at the moment, I showed the customer the results"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Conroe, TX 77304
John
Job Details:
09/20/2024
checked unit out at this point cust looking at new unit unit needs gc inner tub motor and stater sllider
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Conroe, TX 77304
John
Job Details:
09/20/2024
checked unit out used meter on all parts with gas found no leaks art this point called saftey talked with domaniqe ref 7739793436
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Conroe, TX 77304
John
Job Details:
09/20/2024
part order; ordrng 1 w11548540 (im)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Conroe, TX 77303
John
Job Details:
09/20/2024
checked unit out fixed igniter power supply unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Conroe, TX 77303
John
Job Details:
09/20/2024
part order; ordrng 1 w11736795 (baffle) and 1 W11127829 (motor-cond) and 1 w11193484 (blade)
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Pearland, TX 77581
Corey
Job Details:
09/20/2024
Replaced shorted ui display all functions normal
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Houston, TX 77025
derrick
Job Details:
09/20/2024
Cleared blocked blower and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77025
derrick
Job Details:
09/20/2024
Replaced ice maker and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WED4815EW1
Near Tomball, TX 77377
Joshua
Job Details:
09/20/2024
"Ran diagnostic, ordering bulkhead and basket. Reported findings with techline SR-7739953599.; ordrng 1 W11178668 (Bulkhead) and 1 W10899578 (Drum)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Houston, TX 77070
dadrick
Job Details:
09/20/2024
Replace parts unit tested properly top is different issue ; ordrng 1 W11423769 (Top)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Houston, TX 77070
dadrick
Job Details:
09/20/2024
Water connections didnt match couldnt replace door follow up required ; ordrng 2 8201815 (Connection)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, TX 77064
dadrick
Job Details:
09/20/2024
Replace part unit tested properly
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS0
Near Houston, TX 77063
jerrell
Job Details:
09/20/2024
Need to order ; ordrng 1 W11735041 (Compressor) and 1 Wpw10218037 (Evaporator) and 1 Wp2313624 (Condenser) and 1 W11613295 (Condenser fan motor)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Friendswood, TX 77546
Corey
Job Details:
09/20/2024
"Replaced frayed harness, all functions normal, customer will monitor"
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77024
jerrell
Job Details:
09/20/2024
Installed door adjusted panel ran test all operations normal.J1caoi0nL2
We serviced a
JENN-AIR OVEN
Model JGRP436WP02
Near Houston, TX 77056
jerrell
Job Details:
09/20/2024
Tech assist for LR.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, TX 77063
jerrell
Job Details:
09/20/2024
Tech assist for LR.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Houston, TX 77042
jerrell
Job Details:
09/20/2024
Installed dispenser ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Katy, TX 77493
martin
Job Details:
09/20/2024
Reattached bottom panel Ran diagnostics no codes Unit is working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77355
gary
Job Details:
09/20/2024
"Ran diagnostics, replaced complete valve and oven burner. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Dickinson, TX 77539
donnie
Job Details:
09/20/2024
"Replaced board, valve, and harness"
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX01
Near Bellaire, TX 77401
derrick
Job Details:
09/20/2024
Consumer to purchase new filter. Filter is blocked and not allowing water to flow through
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
derrick
Job Details:
09/20/2024
Replaced locked pump and control and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details:
09/20/2024
Order tub ring; ordrng 1 W11550886 (Tub ring)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Humble, TX 77346
leonard
Job Details:
09/20/2024
checked unit and gave estimate for repair. customer declines repair at this time. customer will call back if wants repaired. do not order parts yet.; ordrng 1 W11395600 (control panel) and 1 W11225084 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Richmond, TX 77406
raul
Job Details:
09/20/2024
Upon getting ready to replace control board we realized it was the wrong control board. ; ordrng 1 W10804115 (Control board)
We serviced a
WHIRLPOOL MICROWAVE
Model JMDFS24JL00
Near Houston, TX 77345
leonard
Job Details:
09/20/2024
uninstalled unit and unit drawer is opening and closing properly now. advised customer on some parts are no longer available and too eractic operation. advised customer if fails again will need to purchase new microwave.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Humble, TX 77339
leonard
Job Details:
09/20/2024
adjusted upper and lower rc door hinges and re-leveled unit and checked operation. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Humble, TX 77339
leonard
Job Details:
09/20/2024
order parts 2wgt; ordrng 1 W11692158 (icemaker) and 1 W11658403 (slide) and 1 WPW10170987 (glide)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pearland, TX 77581
Josue
Job Details:
09/20/2024
Upon arrival and after checking for leaks the unit was working fine with no leaks. See picture attached
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Humble, TX 77339
leonard
Job Details:
09/20/2024
replaced locked drai pump and ran test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Porter, TX 77365
leonard
Job Details:
09/20/2024
replaced leaky evaporator and faulty compressor and replaced filter drier and recharged system. ck ok
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Houston, TX 77024
Louis R
Job Details:
09/20/2024
Per Techline unit is being sent for review.SR#7739087306
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77024
Louis R
Job Details:
09/20/2024
2nd man helper
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Houston, TX 77079
jerrell
Job Details:
09/20/2024
Adjusted and reinstalled fan ran test all operations normal.
We serviced a
KITCHENAID OVEN
Model KSIB900ESS2
Near Tomball, TX 77377
Joshua
Job Details:
09/20/2024
"Wrong part, ordering proper part. Got with office to secure the correct part number and get customer back on schedule ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
Joshua
Job Details:
09/20/2024
Ran diagnostic with techline Sr-7739954357. Closing ticket. Unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Richmond, TX 77406
raul
Job Details:
09/20/2024
Replaced seal system components
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Spring, TX 77388
Osiel
Job Details:
09/20/2024
"Diff issue - bad control replaced and harness - tested unit is responsive burners and oven elements, working as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Katy, TX 77494
Luis
Job Details:
09/20/2024
"I ran a diagnostic and no error codes found, unit went through fine on the auto test, I explained to the customer on how the unit works"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Houston, TX 77044
leonard
Job Details:
09/20/2024
replaced faulty icemaker and ran test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Spring, TX 77388
Osiel
Job Details:
09/20/2024
replaced damper - working as normal
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near La Marque, TX 77568
donnie
Job Details:
09/20/2024
Customer had electrician out. Shes calling him back. He has neutral and L2 switched in outlet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Santa Fe, TX 77510
donnie
Job Details:
09/20/2024
"Different issue, replaced inlet water valve assembly. Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS02
Near Houston, TX 77057
george
Job Details:
09/20/2024
"Upon arrival inspected unit, found that the control board and inverter box need to be replaced SR7739955933 gave MS quote for control board and labor for door seal. She approved both quotes. Control board order is the one per techline. ; ordrng 1 W10802701 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77057
george
Job Details:
09/20/2024
Upon arrival called techline ran diagnostics .Unit ran all the way through. We did get an main control faulty. Will need to replace control board. ; ordrng 1 W11629601 (Control board) and 1 W11662155 (Wire harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Houston, TX 77027
george
Job Details:
09/20/2024
"Upon arrival, I inspected the unit and found no broken parts. The stopper for the middle rack was not clipped on, causing the rack to slide all the way forward."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS12
Near Tomball, TX 77375
Joshua
Job Details:
09/20/2024
Replaced faulty thermistor. All unit functions now checked ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Tomball, TX 77375
Joshua
Job Details:
09/20/2024
"Ran diagnostic adjusted leveling, all unit it functions checked ok. Customer advised on unit functions"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Montgomery, TX 77356
james
Job Details:
09/20/2024
Checked unit and replaced shorted UI at dispenser. Unit checks ok. This is a different issue than previous issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cypress, TX 77433
Sarom
Job Details:
09/20/2024
Need W10721967 Splutch Kit; ordrng 1 W10721967 (Splutch Kit) and 1 W11398781 (Actuator)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Katy, TX 77494
Luis
Job Details:
09/20/2024
"Checked unit and vent going to the outside of the house is completely clogged, and also to replace vent behind unit because it's not the one recommended by manufacturer, I advised customer fix vents before using unit again"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Katy, TX 77450
Luis
Job Details:
09/20/2024
"Checked unit and everything is working as it's designed, problem is because of the customer age she is not pressing with enough force the control buttons, I explained to customer on how to do it"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Katy, TX 77450
Luis
Job Details:
09/20/2024
"I ran a diagnostic and unit had error code sensing done- lid, the unit went through fine on the auto test, I explained to customer that all the noises they are hearing are normal"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Kemah, TX 77565
donnie
Job Details:
09/20/2024
"Replaced board and encoder, operations are correct now"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hockley, TX 77447
gary
Job Details:
09/20/2024
"Ran diagnostics, replaced main control assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Houston, TX 77088
angel
Job Details:
09/20/2024
"Ran diagnostic no error codes at the time, inspect water lines inlet and drain lines lno leak detected, checked drain pump and filter all clear as well as detergent reservoir. Ran rinse drain cycle no leaks atvthe time"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77088
angel
Job Details:
09/20/2024
"Ran diagnostic, previous visit didn't replicate the issue but order relay , today machine was having the issue described by customer, found low voltage at L1 of 78 and L2 167 volts, advice customer to contact an electrician. Call tech line SR 7739956017"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HB5
Near Houston, TX 77092
angel
Job Details:
09/20/2024
"Ran diagnostic replace crack cooktop and left front burner, all functions checked okay"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS06
Near Spring, TX 77389
Osiel
Job Details:
09/19/2024
"reattached igniter harness to spark module - tested, working as normal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Houston, TX 77007
Louis R
Job Details:
09/19/2024
Replaced bad bulb. ; used 1 8206232A (Bulb) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77007
Louis R
Job Details:
09/19/2024
Cleared clogged drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77025
Louis R
Job Details:
09/19/2024
Cleared clogged drain pump.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM405PPS0
Near Spring, TX 77389
Osiel
Job Details:
09/19/2024
"reattached loose harness to heating element - tested, working as normal"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77469
Edwin
Job Details:
09/19/2024
Upon arrival I diagnosed unit. After inspection Heater element had faulty lose connector. I fix and connected to heating element. Tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77043
angel
Job Details:
09/19/2024
"Ran diagnostic adjusted wheels and fridge level, all checked okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details:
09/19/2024
replaced broken right side upper rack adjuster and checked operations. ck ok; used 1 W11662349 (adjuster) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Tomball, TX 77375
Joshua
Job Details:
09/19/2024
"Ran diagnostic, corrected issue with main water inlet valve. All unit functions now checked ok."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77047
Derrick
Job Details:
09/19/2024
Check unit to find customer has a issue with dryers exhaust. She was informed to clean exhaust. All operations are OK technician tested unit with hose on and hose off with dryer airflow tester unit is OK and the results are on the document pictures.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Porter, TX 77365
leonard
Job Details:
09/19/2024
adjusted simmer flames on left and right front burners and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS9
Near Brookshire, TX 77423
martin
Job Details:
09/19/2024
Replaced hood motor capacitor ; used 1 W11405832 (Capacitor) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Houston, TX 77016
Gary L
Job Details:
09/19/2024
Removed and replaced belt. Checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Porter, TX 77365
leonard
Job Details:
09/19/2024
replaced open fuse and checked all operations. ck ok; used 1 W11707984 (FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near New Caney, TX 77357
leonard
Job Details:
09/19/2024
adjusted simmer flames on all burners and checked all operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EWH02
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/19/2024
Close out call per amanda unit is working
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA01
Near Sugar Land, TX 77478
Russell
Job Details:
09/19/2024
"diagnosis only. no repair was performed, if it stops again will need a code. CALLBACK ON THIS WOULD BE UNACCEPTABLE."