Service History 971 - ASI Appliance

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near New Caney, Texas 77357

leonard

Job Details: 09/14/2023

repaired loose red wire connection at terminal block and checked operations. ck ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near New Caney, Texas 77357

leonard

Job Details: 09/14/2023

rebooted control board and ran test cycle. all test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Humble, Texas 77338

leonard

Job Details: 09/14/2023

rebooted control board and ran recalibration and test cycle. test ok

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Tomball, Texas 77377

gary

Job Details: 09/14/2023

"Ran diagnostics, replaced damaged panel assembly in unit. All functions checked ok at this time"

We serviced a

WHIRLPOOL DRYER

Model WEC5100HC2

Near Houston, Texas 77037

donnie

Job Details: 09/14/2023

Removed lint ball from blower wheel. Operations are correct now

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Humble, Texas 77346

donnie

Job Details: 09/14/2023

"Ran diagnostics, replaced cam assy. Ran unit operations are correct now; used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Atascocita, Texas 77346

donnie

Job Details: 09/14/2023

Unit is on a 30 amp arc breaker. Unit needs to be on a regular 40 amp breaker. Builder calling electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Humble, Texas 77346

donnie

Job Details: 09/14/2023

Unit not defrosting ; ordrng 1 W11566891 (Board) and 1 W10384183 (Thermistor) and 1 W11650661 (Wire harness)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104DSS0

Near Pearland, Texas 77584

chris

Job Details: 09/14/2023

Found faulty pump and motor assembly (quote only) customer to call back if service is still needed ; ordrng 1 WPW10605057 (Pump and motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, Texas 77073

donnie

Job Details: 09/14/2023

Unit is not defrosting ; ordrng 1 W11558182 (Board) and 1 W11650662 (Wire harness) and 1 W10384183 (Thermistor) and 1 W11559968 (Evap fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Shenandoah, Texas 77380

Josue

Job Details: 09/14/2023

Removed obstruction from drain hose. Ran ops. All operations are correct now. Customer approved.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Sugar Land, Texas 77498

derrick

Job Details: 09/14/2023

Unit replaced by manufacturer

We serviced a

WHIRLPOOL RANGE

Model KDRS483VSS04

Near Tomball, Texas 77375

gary

Job Details: 09/14/2023

"Ran diagnostics, ordering replacement key pad and control assembly covered by manufacturer. Quoting customer additional 200.00 labor; ordrng 1 W10116117 (Keypad) and 1 W10298120 (Interface)"

We serviced a

JENNAIR DISHWASHER

Model JDPSS246LL1

Near Magnolia, Texas 77354

Josue

Job Details: 09/14/2023

"Customer complaint dishes still dirty. Rebooted unit. Ran diagnostics. Found no errors at this time. Customer aware now to use hot water, rinse aid, and rinse dishes from particles . All operations are correct at this time and could not duplicate issue. Customer to monitor unit."

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Houston, Texas 77008

Gary L

Job Details: 09/14/2023

Ordering parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11172199 (Basket)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Houston, Texas 77069

Gary L

Job Details: 09/14/2023

Reschedule for next available; ordrng 1 Wpw10143759 (Drier)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Houston, Texas 77016

Gary L

Job Details: 09/14/2023

Found shorted control and bad drain hose. Customer returning unit back to Lowes

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Spring, Texas 77389

Gary L

Job Details: 09/14/2023

Removed and replaced water pump. Ran recalibration and tested

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Houston, Texas 77044

donnie

Job Details: 09/14/2023

Unit ui buttons not working ; ordrng 1 W11368911 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Texas City, Texas 77591

angel

Job Details: 09/14/2023

Adjusted door chute with paddle if issue returns it will need new door assembly

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Bayou Vista, Texas 77563

angel

Job Details: 09/14/2023

Unit not plugged in nor is the water or drain connected customer will need to have installers come correct issue

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS05

Near Atascocita, Texas 77346

donnie

Job Details: 09/14/2023

Burner low flames are too high on all burners. Lowered low flame setting. Operations are correct now

We serviced a

WHIRLLPOOL WASHER

Model WFW5605MW0

Near New Caney, Texas 77357

leonard

Job Details: 09/14/2023

reseated loose bellow seal and checked operations. ck ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near New Caney, Texas 77357

leonard

Job Details: 09/14/2023

adjusted and realigned left side cabinet to prevent drum rubbing the side of cabinet and checked all operations. ck ok

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Magnolia, Texas 77354

Josue

Job Details: 09/14/2023

ACU fault causing spin out too much. Gearcase leaked oil. Ordering parts. Four wgt.; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W11498190 (ACU)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Humble, Texas 77339

leonard

Job Details: 09/14/2023

checked unit and found broken wiring at freezer door bottom. needs freezer door. gave estimate for repair. customer will call back if wants repaired. do not order part yet; ordrng 1 LW10728959 (dor-fip)

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Houston, Texas 77063

jerrell

Job Details: 09/14/2023

Need to order; ordrng 1 279816 (CUTOFF-TML)

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Houston, Texas 77345

donnie

Job Details: 09/14/2023

"Repair was canceled, completing out ticket"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Houston, Texas 77089

Osiel

Job Details: 09/14/2023

exit duct line crushed behind unit blocking air flow: adjusted unit & cleared line - unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Hockley, Texas 77447

gary

Job Details: 09/13/2023

Replaced complete module assembly in unit. All functions checked ok at this time

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS10

Near Tomball, Texas 77375

gary

Job Details: 09/13/2023

"Ran diagnostics, ordering replacement socket and bulb assembly ; ordrng 3 W11541696 (Bulb)s and 1 W10210878 (Socket)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Missouri City, Texas 77459

roosevelt

Job Details: 09/13/2023

replaced bad suspension

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Sugar Land, Texas 77479

roosevelt

Job Details: 09/13/2023

replaceed bad panel

We serviced a

GLADIATOR REFRIGERATOR

Model GARF30FDGB03

Near Arcola, Texas 77583

roosevelt

Job Details: 09/13/2023

bad compressor will need dl and r-600 kit; ordrng 1 w11578209 (compressor) and 1 W11109499 (drier-tube)

We serviced a

JENN-AIR COOKTOP

Model JGCP548HL00

Near Fulshear, Texas 77441

raul

Job Details: 09/13/2023

Assisted MY ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Katy, Texas 77494

raul

Job Details: 09/13/2023

"Will need control, HMI, and switch encoder; ordrng 1 W11168256 (Switch encoder) and 1 W11627413 (Control) and 1 W11626077 (HMI control)"

We serviced a

JENN-AIR COOKTOP

Model JGCP548HL00

Near Fulshear, Texas 77441

martin

Job Details: 09/13/2023

Arrived to replace part but customer pointed out another valve completely broken Uploaded picture for documentation Will have order the additional parts ; ordrng 1 W11333176 (Center valve assembly) and 1 W11333175 (Right valve assembly)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW

Near Katy, Texas 77494

martin

Job Details: 09/13/2023

"Tried to troubleshoot but washer is on 2nd floor and has a drain pan plumbed to the floor, not able to move Advised customer that on return visit I will need access to install parts ; ordrng 1 W11513246 (Control board) and 1 W11513248 (Lid lock) and 1 W11399437 (Drain pump) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Richmond, Texas 77406

martin

Job Details: 09/13/2023

"Needs ice maker,box fan, and heater ; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Fill tube heater) and 1 W10846539 (Ice box fan)"

We serviced a

AMANA RANGE

Model AGR6303MMB

Near Richmond, Texas 77407

martin

Job Details: 09/13/2023

Inspected and range working as designed No noises out of the ordinary Did not hear noises that customer was complaining aboutShe will monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Katy, Texas 77494

martin

Job Details: 09/13/2023

Needs ice maker ; ordrng 1 W11455232 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Houston, Texas 77008

Louis R

Job Details: 09/13/2023

Replaced bad damper

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SHGXLS00

Near Houston, Texas 77006

Louis R

Job Details: 09/13/2023

Parts NLA.

We serviced a

MAYTAG REFIGERATOR

Model KRFF577KPS02

Near Houston, Texas 77004

Louis R

Job Details: 09/13/2023

Found bad ice maker; ordrng 1 W11605505 (Icebox assembly) and 1 W11504347 (Heater) and 1 W11658802 (Ice maker) and 1 W11482383 (Valve)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near West University Place, Texas 77005

Louis R

Job Details: 09/13/2023

Found bad gearcase; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11550891 (Agitator)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Houston, Texas 77040

Louis R

Job Details: 09/13/2023

Bad timer ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob) and 2 Wp688805 (Fitting)s

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Houston, Texas 77040

Louis R

Job Details: 09/13/2023

Replaced panel

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bellaire, Texas 77401

derrick

Job Details: 09/13/2023

Reschedule for data loggers to be sent out; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Houston, Texas 77096

derrick

Job Details: 09/13/2023

Replaced shorted ice maker. Consumer must allow to defrost before using

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS0

Near Arcola, Texas 77583

derrick

Job Details: 09/13/2023

Replaced shorted control that was roach infested and reported to AIG

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ2

Near Rosharon, Texas 77583

derrick

Job Details: 09/13/2023

Found blocked spray arm and checked operation of unit ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near League City, Texas 77573

chris

Job Details: 09/13/2023

Replaced faulty harness. Unit is now working as intended no leaks at this time

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Magnolia, Texas 77354

gary

Job Details: 09/13/2023

"Ran diagnostics, reset main controls and customer advised on needing to burn oven inner cavity prior to use. All functions checked ok at this time"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Houston, Texas 77064

Osiel

Job Details: 09/13/2023

"installed control board, encoder cntrl, motor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Huffman, Texas 77336

leonard

Job Details: 09/13/2023

order parts 2man 2wgt with Donnie; ordrng 1 W11551458 (freezer door) and 1 W11244434 (ice-contnr)

We serviced a

KITCHENAID COOKTOP

Model KSGG700ESS6

Near Huffman, Texas 77336

leonard

Job Details: 09/13/2023

adjusted simmer flames on all burners and cecked all operations. ck ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Porter, Texas 77365

leonard

Job Details: 09/13/2023

order parts 3wgt; ordrng 1 W10779331 (compressor) and 1 WPW10608485 (evaporator) and 1 W11492867 (rc evaporator)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Houston, Texas 77029

ricky

Job Details: 09/13/2023

found and replaced shorted parts

We serviced a

MAYTAG WASHER

Model MVWX700XL1

Near Baytown, Texas 77521

ricky

Job Details: 09/13/2023

found and replaced shorted parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Houston, Texas 77081

Clayton

Job Details: 09/13/2023

replaced shorted led module in the frezer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Houston, Texas 77045

roosevelt

Job Details: 09/13/2023

checked and customer has a bad filter needs relacing

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Arcola, Texas 77583

roosevelt

Job Details: 09/13/2023

checked and found that braker was tripped reset and all function ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Houston, Texas 77045

roosevelt

Job Details: 09/13/2023

checked and ajusted door latch and all function worked

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS01

Near Sugar Land, Texas 77479

roosevelt

Job Details: 09/13/2023

replaced all parts

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Houston, Texas 77041

Louis R

Job Details: 09/13/2023

"Replaced bad valve, rods and control"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Tomball, Texas 77375

Josue

Job Details: 09/13/2023

Replaced parts. All operations are correct.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Magnolia, Texas 77354

gary

Job Details: 09/13/2023

"Ran diagnostics, ordering replacement pump assembly ; ordrng 1 W11460945 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Shenandoah, Texas 77380

Josue

Job Details: 09/13/2023

Still no error code.. replaced parts anyway. Customer to monitor unit.

We serviced a

WHIRLPOOL DRYER

Model MED7230HW1

Near Houston, Texas 77098

Clayton

Job Details: 09/13/2023

checked unit found the vent stopped up the customer will have the vent checked

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Houston, Texas 77098

Clayton

Job Details: 09/13/2023

replaced console

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRP

Near Houston, Texas 77019

Clayton

Job Details: 09/13/2023

order part; ordrng 1 WP12656018 (endcap)

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS0

Near Houston, Texas 77019

Clayton

Job Details: 09/13/2023

replaced shorted cutter grid; used 1 W10919199 (GRIDCUTTER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Houston, Texas 77064

Osiel

Job Details: 09/13/2023

"lint buildup, blocking good air flow"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Houston, Texas 77070

Osiel

Job Details: 09/13/2023

"unit need control board, drain pump, user interface; ordrng 1 w11461688 (panel, front) and 1 w11462461 (control board) and 1 w11462456 (drain pump)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near League City, Texas 77573

angel

Job Details: 09/13/2023

Needs parts the unit is giving different errors from the first service; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11590868 (Harness) and 1 W11561182 (Control) and 1 W11556725 (Control) and 1 W11399437 (Pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near League City, Texas 77573

angel

Job Details: 09/13/2023

Ran unit and could not duplicate issue if issue returns we can change gasket and lower spray arm; ordrng 1 W11177741 (Gasket) and 1 W10837249 (Spray arm)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Houston, Texas 77005

Clayton

Job Details: 09/13/2023

replaced the ice maker and bin

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Alvin, Texas 77511

chris

Job Details: 09/13/2023

Found faulty control and pressure sensor switch part order ; ordrng 1 W11044866 (Pressure sensor switch) and 1 W11616491 (Control) and 1 W11046209 (Drain pump)

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD612ESS01

Near The Woodlands, Texas 77380

james

Job Details: 09/13/2023

Assisted Tech JP

We serviced a

JENN-AIR COOKTOP

Model JED3536GB01

Near Montgomery, Texas 77356

james

Job Details: 09/13/2023

Checked unit and replaced misformed cooktop. Unit checks ok. Assisted by Tech JP

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Montgomery, Texas 77356

james

Job Details: 09/13/2023

Checked unit and repaired loose brown wire at defrost element harness connection. Unit checks ok.

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Bacliff, Texas 77518

chris

Job Details: 09/13/2023

Replaced faulty Gearcase. Unit is now working as intended no leaks at this time

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bacliff, Texas 77518

chris

Job Details: 09/13/2023

Found faulty knob and timer part order; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF606ESS01

Near Santa Fe, Texas 77510

chris

Job Details: 09/13/2023

Unit needs sealed system repair. Customer to call back if they want to proceed

We serviced a

KITCHEN AID DRAWER

Model KRFF507HPS3

Near Houston, Texas 77096

Clayton

Job Details: 09/13/2023

replaced shorted water valve

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Sienna, Texas 77459

derrick

Job Details: 09/13/2023

Replaced locked motor pump assembly and checked operation ok; used 1 W11460946 (Pump) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Montgomery, Texas 77356

james

Job Details: 09/13/2023

Order parts reschedule with customer; ordrng 1 W11162042 (housing) and 1 W11546935 (ICEMAKER) and 1 WPW10558423 (ice-contnr)

We serviced a

WHIRLPOOL ICEMAKER

Model KUIX535HPS00

Near Montgomery, Texas 77356

james

Job Details: 09/13/2023

order parts reschedule with customer; ordrng 1 WPW10511923 (thermistor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS

Near Spring, Texas 77373

donnie

Job Details: 09/13/2023

Replaced both hinges. Operations are correct now

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Rosharon, Texas 77583

derrick

Job Details: 09/13/2023

Replaced broken glass and trim and checked ok

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Magnolia, Texas 77354

Josue

Job Details: 09/13/2023

Replaced ctrls. Returning other part not used. Ran tests. All operations are correct. Customer to monitor unit one week. AIG authorization: W18KPN0XPL2

We serviced a

WHIRLPOOL FREEZER

Model KBSD708MSS

Near Houston, Texas 77056

Clayton

Job Details: 09/13/2023

order parts; ordrng 2 WP2302937 (thermistor)s and 1 w11626124 (ice maker)

We serviced a

WHIRLPOOL ICEMAKER

Model WRS315SDHZ08

Near Houston, Texas 77056

Clayton

Job Details: 09/13/2023

relaced ice maker

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Texas City, Texas 77591

angel

Job Details: 09/13/2023

Replaced faulty manifold assembly all ok no problems

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Texas City, Texas 77591

angel

Job Details: 09/13/2023

F7 e5 f0 e5 f2 e1 unit needs new actuator HMI and gear case estimate of repair is 750-850 dollars customer declined repair at this time

We serviced a

JENNAIR REFRIGERATOR

Model JBSS48E22L00

Near Magnolia, Texas 77354

Josue

Job Details: 09/13/2023

Low ice production due to temperatures. Adjusted temperatures. Customer to monitor unit 48hrs.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Houston, Texas 77084

jerrell

Job Details: 09/13/2023

Installed listed parts all test normal

We serviced a

WHIRLPOOL RANGE

Model KDRS467VSS04

Near Houston, Texas 77055

jerrell

Job Details: 09/13/2023

Need to order ; ordrng 1 W10877227 (Left hinge) and 1 WPW10226005 (Door glass) and 1 W10852104 (CNTRL-ELEC) and 2 WPW10307114 (Oven light)s

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Houston, Texas 77057

jerrell

Job Details: 09/13/2023

Installed gas valve ran test all operations normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QKT00

Near Houston, Texas 77057

jerrell

Job Details: 09/13/2023

Adjust water dispenser line ran test all operations normal.

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