We serviced a
AMANA REFRIGERATOR
Model AFI2575GRS05
Near Houston, TX 77095
kayla
Job Details: 03/22/2022
"Possible leak. Sealed system repair needed, ordering parts. 3 wgt. 2 tech with DO.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dickinson, TX 77539
miguel
Job Details: 03/22/2022
checked over unit. found broken door switch. instaled new door switch. unit working as designed; used 1 WPW10237959 (SWITCHDOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Houston, TX 77084
jerrell
Job Details: 03/22/2022
Installed glass top all test normal.
We serviced a
JENN-AIR ICEMAKER
Model JIM159XYRS0
Near Houston, TX 77056
anthony
Job Details: 03/22/2022
Replaced faulty drain pump all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Alvin, TX 77511
alfredo
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB0
Near Houston, TX 77024
anthony
Job Details: 03/22/2022
Replaced faulty valve assembly all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Alvin, TX 77511
alfredo
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS0
Near Bellaire, TX 77401
ben
Job Details: 03/22/2022
checked ujit found the drain pump shorted the customer will call back to repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Special Project code S17304
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Order parts reschedule with customer; ordrng 1 W11175771 (valve-inlt)
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Dickinson, TX 77539
miguel
Job Details: 03/22/2022
"checked over unit. found bad handle, spacer, and screws. instaled new handle, spacer, and screws. unit working as designed"
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Ordering parts. 2 wgt. 2 tech with DO; ordrng 1 W11371547 (Door stainless) and 1 W11178521 (Nameplate) and 1 W11383756 (Pcba board)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Houston, TX 77084
jerrell
Job Details: 03/22/2022
Ran diagnostics recalibrate controls all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Bellaire, TX 77401
ben
Job Details: 03/22/2022
order part; ordrng 1 W10843055 (cntrl-elec)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conroe, TX 77301
james
Job Details: 03/22/2022
"Checked unit and replaced shorted control, actuator and drive motor. Ran test cycle and unit checks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW
Near Houston, TX 77036
anthony
Job Details: 03/22/2022
Needs parts; ordrng 1 W11478525 (Panel) and 1 W11419052 (Control) and 1 W11426290 (Pump)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rosharon, TX 77583
derrick
Job Details: 03/22/2022
Replaced broken strike and checked operation of unit ok; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Houston, TX 77031
anthony
Job Details: 03/22/2022
Replaced faulty wiring harness all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed modules all test normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77384
james
Job Details: 03/22/2022
Order parts reschedule with customer2wgt; ordrng 1 W11241268 (bracket) and 1 W11241580 (bracket) and 1 W10795820 (stop-pan) and 1 W10795822 (stop-pan)
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed drawer all test normal.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed panel all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Tomball, TX 77375
donnie
Job Details: 03/22/2022
"Checked refrigerator doors and temps. All correct. There is no sweating in ref are between doors, gasket are sealing doors are level across the top. Customer says door close up correctly during the day but at night they come open by themselves. Springs on door are working correctly. This impossible for the doors to come open at night. If another call is set up please inform the customer it will be a service call."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Dickinson, TX 77539
alfredo
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Pulled dishwasher and replaced defective heater under recall
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Texas City, TX 77591
alfredo
Job Details: 03/22/2022
"Found faulty blower and motor, unit is now working as intended"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cypress, TX 77433
donnie
Job Details: 03/22/2022
"Removed dryer from on top of washer, repaired unit reinstalled unit with KD"
We serviced a
KITCHEN AID MIRCOWAVE
Model KMHC319ESS10
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Replaced ctrl for complaint on UI panel intermittently flickering on and off. Rebooted unit. Ran tests. All ops correct.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Error code for miscommunication ; ordrng 1 Wpw10260060 (Board) and 1 W11325604 (Inverter) and 1 W11346197 (Mag) and 1 W11375458 (Ui) and 1 W11325786 (App. Mgr.)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Missouri City, TX 77489
roosevelt
Job Details: 03/22/2022
checked and unit is working s designed
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Cypress, TX 77429
donnie
Job Details: 03/22/2022
Replaced wash motor assy and soap dispenser. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Mrs has extended warranty with Home Depot. 5 yrReplaced ice maker. Adjusted temperatures. Rebooted unit. Ran tests. All operations are correct. Mrs to monitor unit.; used 1 W10873791 (Ice maker) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Humble, TX 77346
ken
Job Details: 03/22/2022
no ice. replaced ice maker. advised customer to replace water filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Houston, TX 77089
chris
Job Details: 03/22/2022
Found that unit needs compressor and condenser fan. Quoted customer for repair. Customer declined repair as quote is too expensive. Customer to replace unit
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77494
martin
Job Details: 03/22/2022
"Replaced timer,heater and thermostat"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ03
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Unit below -11 degrees. Adjusted temperatures. Defrosted frozen fill tube and ic maker. Rebooted unit. Ran diagnostics. All operations are correct. Mrs to monitor unit.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS00
Near Atascocita, TX 77346
ken
Job Details: 03/22/2022
"not powering on. replaced electronic control, retest ok.auth# W124MC0NL2"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Conroe, TX 77385
james
Job Details: 03/22/2022
Checked unit and replaced open bake electrode. Ran test cycle and unit checks ok.; used 1 WP9758079 (IGNTOVEN) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, TX 77345
jerrell
Job Details: 03/22/2022
Need to order; ordrng 1 W10343300 (Capacitor) and 1 W10754523 (Transformer) and 1 W10693025 (Magnetron) and 1 W10531156 (Filter board)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Porter, TX 77365
leonard
Job Details: 03/22/2022
checked unit and found frame and cabinet damage. called tech line and spoke with Adrian and documented unrepairable.
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Katy, TX 77449
raul
Job Details: 03/22/2022
Customer doesnt need service anymore
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced faulty start switch and checked operations. ck ok; used 1 WPW10446920 (switch) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KP
Near Tomball, TX 77377
kayla
Job Details: 03/22/2022
Mr complaint leaking from behind unit. Replaced defective parts. Ran diagnostics. All ops correct.; used 1 W11537778 (Heater bushing) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Needville, TX 77461
raul
Job Details: 03/22/2022
Replaced strike assembly and inspected for any water leaks. I ran a diagnostic and washer is working properly.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Katy, TX 77494
martin
Job Details: 03/22/2022
Needs control board and door latches; ordrng 2 W10883049 (Latch)s and 1 W11261167 (Control board) and 1 W11261169 (Control board)
We serviced a
WHIRLPOOL RANGE
Model WFG114SWB2
Near Rosharon, TX 77583
derrick
Job Details: 03/22/2022
Order parts; ordrng 1 W10918546 (Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77354
gary
Job Details: 03/22/2022
Replaced control board and light modules all functions checked ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Baytown, TX 77520
ricky
Job Details: 03/22/2022
found and replaced shorted cnt
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Katy, TX 77494
martin
Job Details: 03/22/2022
Needs control board ; ordrng 1 W11525996 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Friendswood, TX 77546
johnny
Job Details: 03/22/2022
Found faulty compressor part order no return date ; ordrng 1 W10168473 (Compressor) and 1 UVdryer and 1 Tubingkitforcompressor
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atascocita, TX 77346
ken
Job Details: 03/22/2022
"gas odor. replaced LF and LR burner valves, test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pearland, TX 77584
chris
Job Details: 03/22/2022
Replaced faulty heating element. Unit is now working as intended ; used 1 W11537778 (Element) from stock
We serviced a
KITCHENAID OVEN
Model KFED500ESS03
Near Baytown, TX 77521
ricky
Job Details: 03/22/2022
found and replaced warped liner
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Pearland, TX 77581
chris
Job Details: 03/22/2022
Unit needs water valve. Waiting on Home Depot dispatch
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near La Porte, TX 77571
ricky
Job Details: 03/22/2022
found and corrected loose bnr tube
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
derrick
Job Details: 03/22/2022
Ran complete diagnostics and found no codes and unit ran completely. Consumer will call back if further issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Hockley, TX 77447
gary
Job Details: 03/22/2022
"Replaced complete motor, impeller, solenoid and handle in unit. All functions checked ok at this point"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Atascocita, TX 77346
gary
Job Details: 03/22/2022
Ran diagnostics replaced heating element per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Humble, TX 77339
ken
Job Details: 03/22/2022
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
derrick
Job Details: 03/22/2022
Unit deemed unrepairable by tech line
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Deer Park, TX 77536
ricky
Job Details: 03/22/2022
"last co out was d3s, ok to close for trip per susan"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Houston, TX 77019
ben
Job Details: 03/22/2022
checked unit adjusted the water filter and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Pasadena, TX 77505
ricky
Job Details: 03/22/2022
replaced htr per rework; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77036
derrick
Job Details: 03/22/2022
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Hockley, TX 77447
gary
Job Details: 03/22/2022
"Ran diagnostics, customer advised on issue with restriction in vent. Will need timer, thermostat and fuse; ordrng 2 Wp3392519 (Fuse)s and 1 Wp3387134 (Thermostat) and 1 Wpw10436303 (Timer)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
order parts 2wgt; ordrng 1 W11413569 (control board) and 1 WP697772 (blower wheel) and 1 279787 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77339
ken
Job Details: 03/22/2022
order parts listed.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
Ran diagnostics adjusted leveling and secured drain hose creating banging sound on back panel. All functions checked ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Helped DO uninstall units from closet and uninstall dryer from stacked unit. Replaced parts and ran diagnostics. All operations are correct. Reinstalled units.
We serviced a
JENN-AIR COOK TOP
Model JGD3430BS00
Near Houston, TX 77005
derrick
Job Details: 03/22/2022
Replaced parts and checked operation of unit
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Houston, TX 77099
roosevelt
Job Details: 03/22/2022
checked and washer is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77041
jerrell
Job Details: 03/22/2022
Removed obstruction from fabric softener funnel all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Rosharon, TX 77583
roosevelt
Job Details: 03/22/2022
replaced rusted basket
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Houston, TX 77035
derrick
Job Details: 03/22/2022
Found thermistor not connected to evaporator. Reconnected and checked unit ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
replaced bad motor
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS5
Near Houston, TX 77027
ben
Job Details: 03/22/2022
checked unit adjusted the drain hose
We serviced a
WHIRLPOOL KITCHEN
Model KBFN502ESS02
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
replaced mullen
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Friendswood, TX 77546
johnny
Job Details: 03/22/2022
Found faulty housing part order no return date ; ordrng 1 W11198975 (Housing)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
checked and found loose connection on the control latch . reconnected and unit worked ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC
Near Friendswood, TX 77546
johnny
Job Details: 03/22/2022
Found faulty gearcase part order no return date ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Agitator) and 1 W10586079 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Channelview, TX 77530
ricky
Job Details: 03/22/2022
need valve and cnt; ordrng 1 w11105150 and 1 W10758829 (valve)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HW4
Near Houston, TX 77085
derrick
Job Details: 03/22/2022
Order board; ordrng 1 W11182110 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Houston, TX 77096
anthony
Job Details: 03/22/2022
Replaced faulty led this is not a call back it was a light that was changed in 2021 the customer has dated them every time we change them
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
raised feet to prevent motor housing dragging floor and re-leveled unit and checked operations. ck ok
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Montgomery, TX 77356
james
Job Details: 03/22/2022
Order parts reschedule with customer2wgt; ordrng 1 W11542867 (PUMP) and 1 W10489129 (bracket)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77406
raul
Job Details: 03/22/2022
Replaced both control board and latch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
rconnected loose connection on element
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Beasley, TX 77417
raul
Job Details: 03/22/2022
"Replaced control board, actuator, and cam"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
checked and unit is working as deigned customer needs to have garbage disposal connection cleaned it s all blocked up
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Houston, TX 77057
anthony
Job Details: 03/22/2022
Replaced faulty ice maker assembly all ok. The bucket release is acting up and customer wants a new one instructed to call Maytag so they can send one but the customer is going to try to talk to Best Buy first and see what they can do
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Kemah, TX 77565
miguel
Job Details: 03/22/2022
instaled new heater per sp w11540964 special project s17304. unit is display are not instaled; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
"replaced shorted control board and lamp and checked operations. ck ok; used 1 w10892389 (control board), and 1 8206232a (bulb) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Dickinson, TX 77539
miguel
Job Details: 03/22/2022
checked over unit. found detegent reservore out of place. reinstaled detergent reservore. unit working as designed
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77096
ben
Job Details: 03/22/2022
checked unit unit running and making ice
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dickinson, TX 77539
miguel
Job Details: 03/22/2022
checked over unit. found broken door switch. instaled new door switch. unit working as designed; used 1 WPW10237959 (SWITCHDOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 03/22/2022
Helped DO uninstall unit to replace part. Ran diagnostics.. all ops correct.
We serviced a
JENN-AIR ICEMAKER
Model JIM159XYRS0
Near Houston, TX 77056
anthony
Job Details: 03/22/2022
Replaced faulty drain pump all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Called customer to inform him of potential service fee due to same issue that has been documented with tech line. He refused to pay and said might as well not come out.
We serviced a
KITCHENAID ICEMAKER
Model KUIS18PNZB0
Near Houston, TX 77024
anthony
Job Details: 03/22/2022
Replaced faulty valve assembly all ok no problems