We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, Texas 77047
Derrick
Job Details:
08/21/2024
Order parts ; ordrng 1 W11162042 (Housing) and 1 W11162040 (Inlet tube) and 1 W11162036 (Outlet tube) and 1 W11123941 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSQ00
Near Houston, Texas 77075
Derrick
Job Details:
08/21/2024
Order parts ; ordrng 1 2304355 (Door mechanism assembly) and 1 2205686 (Mechanism delay) and 1 2255431t (Lever) and 1 2318558t (Cover assembly)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB08
Near Houston, Texas 77075
Derrick
Job Details:
08/21/2024
"Check unit to notice customer has excessive food all over the inside wall of the microwave. She was informed to clean the area that she uses to warm up food and use a food cover to avoid excessive food going all over walls of the liner, causing unit to give an arc every night and thenis OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Crosby, Texas 77532
ricky
Job Details:
08/21/2024
found and replaced warped door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Crosby, Texas 77532
ricky
Job Details:
08/21/2024
found and replaced warped door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Baytown, Texas 77520
ricky
Job Details:
08/21/2024
need im and slides; ordrng 1 w10793298 and 2 w10860513s
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Magnolia, Texas 77355
Joshua
Job Details:
08/21/2024
Replaced motor and blower wheel. All unit functions checked ok at this time.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Sugar Land, Texas 77498
Edwin
Job Details:
08/21/2024
Upon arrival I replaced parts. Tested suspension tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conroe, Texas 77303
John
Job Details:
08/21/2024
changed out control unit checked out
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Tomball, Texas 77377
Joshua
Job Details:
08/21/2024
"Ran diagnostic, corrected issue with door switch. All unit functions now checked ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Spring, Texas 77381
Joshua
Job Details:
08/21/2024
Was unable to contact customer ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, Texas 77380
Joshua
Job Details:
08/21/2024
Replaced faulty pump motor. All unit functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Tomball, Texas 77377
Joshua
Job Details:
08/21/2024
Sr-7739755976. Was submitted by techline for replacement. W1c1n21nl1.5.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Houston, Texas 77005
derrick
Job Details:
08/21/2024
Installed pump that consumer had
We serviced a
WHIRLPOOL RANGE
Model ACR4203MNB1
Near Houston, Texas 77064
dadrick
Job Details:
08/21/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Katy, Texas 77493
Luis
Job Details:
08/21/2024
"The customer was using the rack inappropriate and scared the unit in the inside, i explained to them on how to use it correctly and they didn't listen and said that all I had to do is give them a new unit, the unit has cosmetic damage in the inside and they don't trust to using it like that' I afford to touch up paint and they refused, they said that is enough reason for them to get a new one and Miss said it didn't even last them less then thirty days , I tested unit several times and it worked fine, I refer the customer to contact customer service I called the safety department and documented them and notes will be attached to file we already have"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Humble, Texas 77346
leonard
Job Details:
08/21/2024
order parts 3wgt-run with doc#797928; ordrng 1 W11557425 (compressor) and 1 W11109499 (drier-tube) and 1 W11504445 (coupling) and 1 W11504447 (coupling)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Houston, Texas 77044
leonard
Job Details:
08/21/2024
replaced faulty pump/motor and drain pump and broken door latch and console and ran test cycle. test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Houston, Texas 77019
Damarcus
Job Details:
08/21/2024
Found bad water valve ; ordrng 1 W11688995 (Valve) and 1 W11688994 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, Texas 77069
Sarom
Job Details:
08/21/2024
"2 ND man helper, installed evaporator"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cypress, Texas 77429
Sarom
Job Details:
08/21/2024
Replaced thermalstat and heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM05
Near Houston, Texas 77034
Derrick
Job Details:
08/21/2024
Replace shorted fan motor unit is OK
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Houston, Texas 77084
Sarom
Job Details:
08/21/2024
Replaced motor
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Cypress, Texas 77433
Sarom
Job Details:
08/21/2024
Aligned burner head
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Houston, Texas 77064
dadrick
Job Details:
08/21/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, Texas 77034
Derrick
Job Details:
08/21/2024
Check unit to notice that unit is popping water on arrival. Technician pulled off drain holes from garbage disposal and noticed that the unit is not draining because there is no air gap technician advise customer to tell his maintenance. They need to punch out garbage disposal for proper drain unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cypress, Texas 77429
Sarom
Job Details:
08/21/2024
Reconnected compressor connection to main board and reset
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Houston, Texas 77070
Sarom
Job Details:
08/21/2024
"Reschedule, customer was not available at certain times ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, Texas 77583
roosevelt
Job Details:
08/21/2024
Check and found customers using two much soap advised customer to use a affresh to clean washer and remove build up
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mont Belvieu, Texas 77523
ricky
Job Details:
08/21/2024
"found cust not running clean cycle enough, unit ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, Texas 77095
dadrick
Job Details:
08/21/2024
Checked unit bouncing really bad when in spin cycle called tech line was advised to order parts SR# 7739761267; ordrng 1 W11130359 (Suspension) and 1 W11393685 (Gearcase) and 1 W11550891 (AGITATOR) and 1 W10811957 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Spring, Texas 77388
Osiel
Job Details:
08/21/2024
replaced console - unit working as normal
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ
Near Houston, Texas 77014
Osiel
Job Details:
08/21/2024
"exit drain line clogged not allow for proper drainage, eventually freezing the water over completely.(pic) Broke up built-up ice and cleared drain line from food debris"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Spring, Texas 77379
Osiel
Job Details:
08/21/2024
"Install tube,valve, thermistor control - unit working as normal"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, Texas 77067
Osiel
Job Details:
08/21/2024
"unit has poor airflow - exit vent to long being crush by unit and after being straighten out for airflow testing, unit still had poor airflow. Disconnected from home properly airflow was restored - unit working as normal customer need to clear home vent work"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, Texas 77084
Sarom
Job Details:
08/21/2024
Replaced main board
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, Texas 77065
Damarcus
Job Details:
08/21/2024
Found bad cam replaced same part run service cycles all tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cypress, Texas 77433
Sarom
Job Details:
08/21/2024
Replaced thermalstat and thermal cut off
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77016
Gary L
Job Details:
08/21/2024
Ordering parts ; ordrng 1 W11645127 (Damper) and 1 W11742389 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, Texas 77099
Jordan
Job Details:
08/21/2024
Wrong part sent in from parts research. Part order correct part found (W11048980).; ordrng 1 W11048980 (Lamp)
We serviced a
WHIRLPOOL MICROWAVE
Model n/a
Near Houston, Texas 77007
Louis R
Job Details:
08/21/2024
Found shorted UI.
We serviced a
AMANA WASHER
Model NTW4519JW
Near Texas City, Texas 77590
donnie
Job Details:
08/21/2024
"No error codes in diagnostics, operations of unit is correct"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Rosharon, Texas 77583
roosevelt
Job Details:
08/21/2024
Check and then find any kind of gas leaks all function work that's designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Missouri City, Texas 77459
roosevelt
Job Details:
08/21/2024
replaced modules
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, Texas 77053
roosevelt
Job Details:
08/21/2024
Check and found that customer has electrical issue didn't find any problem with the refrigerator customer stated that once a week or every other week it may trip the breaker advise customer to get with electrician to replace breaker with a 30 amp because it has more than one thing running on the refrigerator itself
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/21/2024
bad harness and will need dl auth# k1c1n01nl2; ordrng 1 WPW10475147 (module-spk) and 1 w11537635 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, Texas 77498
roosevelt
Job Details:
08/21/2024
Check and adjusted temperature and reset unit in all function worked ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Sugar Land, Texas 77479
roosevelt
Job Details:
08/21/2024
replaced blown fuse; used 1 WPW10545255 (FUSETHRML) from stock
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, Texas 77024
jerrell
Job Details:
08/21/2024
Replace bin thermistor ran test all operations normal.; used 2 Wpw10511923 (Thermststor) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77084
Sarom
Job Details:
08/21/2024
reconnected motor and aligned drum
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Katy, Texas 77493
Luis
Job Details:
08/21/2024
I adjusted the drain hose because it was not installed correctly and checked ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, Texas 77493
Luis
Job Details:
08/21/2024
"Checked unit and door latch was not working correctly, I adjusted it and checked ok"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Santa Fe, Texas 77510
donnie
Job Details:
08/21/2024
Replaced auxiliary drain pump again
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Galveston, Texas 77554
donnie
Job Details:
08/21/2024
Replaced cutter grid on ice machine
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Galveston, Texas 77554
donnie
Job Details:
08/21/2024
"Need mag, diode and cap; ordrng 1 W11409822 (Mag) and 1 W11256462 (Diode) and 1 W10850446 (Cap)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Galveston, Texas 77550
donnie
Job Details:
08/21/2024
Replaced dead Erc on range. Operations are correct now
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Dickinson, Texas 77539
donnie
Job Details:
08/21/2024
Need board and ui; ordrng 1 W11585682 (Board) and 1 W11384512 (Ui) and 1 W10298258 (Sensor harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Texas City, Texas 77591
donnie
Job Details:
08/21/2024
Replaced open spark module ; used 1 W11281166 (Spark module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Clear Lake Shores, Texas 77565
donnie
Job Details:
08/21/2024
Replaced filter housing assy
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Santa Fe, Texas 77510
donnie
Job Details:
08/21/2024
Error code in diagnostics for actuator ; ordrng 1 W11481722 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX535HPS
Near Kemah, Texas 77565
donnie
Job Details:
08/21/2024
Replaced restricted inlet water valve; used 1 W10897719 (Valve) from stock
We serviced a
MAYTAG FREEZER
Model MZF34X20DW07
Near Santa Fe, Texas 77510
donnie
Job Details:
08/21/2024
Need comp now; ordrng 1 W11547313 (Comp)
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LS5
Near Hitchcock, Texas 77563
donnie
Job Details:
08/21/2024
Need brown wire to igniter ; ordrng 1 W11645866 (Wire harness)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Texas City, Texas 77590
donnie
Job Details:
08/21/2024
All lights not working on ui now; ordrng 1 W11613566 (Board)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Houston, Texas 77027
jerrell
Job Details:
08/21/2024
Customer did not have water filter installed in correct position. Uninstalled and reinstalled water filter ran diagnostics all test normal.
We serviced a
KITCHENAID DOWNDRAFT
Model KXD4636YSS
Near Jersey Village, Texas 77040
jerrell
Job Details:
08/21/2024
Need to order ; ordrng 1 W11187731 (Motor) and 1 W11230930 (Button control) and 1 W11088943 (Control) and 1 WPW10421280 (Arm motor) and 2 Wpw10422765 (Upper Screw)s and 2 Wpw10422764 (Lower screw)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Houston, Texas 77056
jerrell
Job Details:
08/21/2024
Need to set up temperature drives to record temp to follow up with Techlines ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, Texas 77034
Derrick
Job Details:
08/21/2024
Order parts ; ordrng 1 W11236851 (Diffuser) and 1 W11595219 (Control) and 1 W10384183 (Thermistor) and 1 W11567493 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Humble, Texas 77346
leonard
Job Details:
08/21/2024
order part 2wgt Run with doc#796918; ordrng 1 W11661931 (fan motor assy)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Conroe, Texas 77304
John
Job Details:
08/21/2024
checked unit out unit had f9 code cleanddrain pump unit checked out
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Cypress, Texas 77433
Sarom
Job Details:
08/21/2024
"Replaced led 3 W11632139 kit, covers under warranty"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Conroe, Texas 77304
John
Job Details:
08/21/2024
checked unit out ui was not pluged in made unit right unit checked out
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Katy, Texas 77494
martin
Job Details:
08/21/2024
Closing out
We serviced a
WHIRLPOOL WALL OVEN
Model WOES5030LZ01
Near Spring, Texas 77386
Osiel
Job Details:
08/21/2024
closing for trip and diagnostics
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Houston, Texas 77025
Louis R
Job Details:
08/21/2024
Replaced bad bulb. ; used 1 W11574182 (Bulb) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77004
Louis R
Job Details:
08/21/2024
Replaced bad strike; used 1 W11316914 (Strike) from stock
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC3
Near Houston, Texas 77079
jerrell
Job Details:
08/21/2024
Reinstalled blower housing and filter housing assembly ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Houston, Texas 77019
Louis R
Job Details:
08/21/2024
Ran diagnostics. Found damaged water line.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Fulshear, Texas 77441
martin
Job Details:
08/21/2024
Replaced bad fuse ; used 1 W10138793 (Fuse) from stock
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS4
Near Houston, Texas 77047
chris
Job Details:
08/21/2024
Found loose connection at burner. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Dickinson, Texas 77539
chris
Job Details:
08/20/2024
Replaced faulty drawer slides and ice maker. Unit is now working as intended no issues at this time
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFP00
Near Seabrook, Texas 77586
chris
Job Details:
08/20/2024
Found faulty evaporator cover and ice maker part order ; ordrng 1 W10887790 (Evaporator cover) and 1 W10908387 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, Texas 77062
chris
Job Details:
08/20/2024
Replaced faulty thermistor harness. Unit is now working as intended no issues at this time
We serviced a
AMANA DISHWASHER
Model ADB1400AMS
Near Webster, Texas 77598
chris
Job Details:
08/20/2024
Could not replicate issue as power cord was not provided
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77047
chris
Job Details:
08/20/2024
Replaced faulty control and door latch. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Katy, Texas 77494
martin
Job Details:
08/20/2024
"Per Maintenance, Electrician put fridge on a circuit controlled by light switches and Tenant was turning ON/OFF not allowing for proper cooling Maintenance will get builder to make repairs to circuit"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Brookshire, Texas 77423
martin
Job Details:
08/20/2024
Found control board with error code F1E0 control board Sent customer quote $362.63 for replacing control board and he approved Replaced board with truck stock ; used 1 W11620481 (Control board) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Brookshire, Texas 77423
martin
Job Details:
08/20/2024
Inspected range and oven for leaks Checked all burners and connection points and no leaks found Advised customer the smell is normal burn of No leaks found and unit is heating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Houston, Texas 77060
dadrick
Job Details:
08/20/2024
Checked unit front display is not functioning ; ordrng 1 W11664671 (UI panel) and 1 W11455229 (Main control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Montgomery, Texas 77316
james
Job Details:
08/20/2024
"Checked unit and replaced shorted control, door latch and vent fan. Ran auto test cycle and unit checks ok and no leaks detected."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Montgomery, Texas 77316
james
Job Details:
08/20/2024
Order part reschedule with customer2 man w/ JP4wgt; ordrng 1 W10800805 (dor-fip bl)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, Texas 77004
Damarcus
Job Details:
08/20/2024
"Found disp,motor bad replace same part all tested good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB01
Near Houston, Texas 77004
Damarcus
Job Details:
08/20/2024
Order parts and reschedule ; ordrng 1 W11715971 (Cover) and 1 W11715970 (Knob)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rosenberg, Texas 77469
Russell
Job Details:
08/20/2024
replaced sump assy. unit tested ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW08
Near Richmond, Texas 77469
Russell
Job Details:
08/20/2024
replaced control box. unit tested ok.
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Sugar Land, Texas 77478
Edwin
Job Details:
08/20/2024
Upon arrival I diagnosed unit no error codes found. I ran diagnostic cycle unit completed and passed. Customer also stated low water. I explain to customer the designed on the new unit with water level. Customer showed me a video but there is no noise out of the ordinary. Customer want it me to wait there for noise as she puts a load to wash. I explained that I couldn't wait to finish a wash cycle that I had other customers to go to. She stated noise comes right away. I waited for over 5min when she started cycle no noise out of the ordinary everything was normal. Customer then kick me out of her house . Unit is working as designed.SR#7739744260 Sr# 7739746760.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Sugar Land, Texas 77479
Edwin
Job Details:
08/20/2024
Upon arrival I diagnosed unit. After inspection water valve making unusual noise low water to unit. Will need to order part.; ordrng 1 W10897719 (Water Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, Texas 77479
Edwin
Job Details:
08/20/2024
Upon arrival I diagnosed unit. No error codes. I tested unit.I checked filter and it was full of junk stuck (pictures attached). I told customer unit is working I clean filter. Unit is in cabinet built in not accessible ( picture attached). Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77084
Sarom
Job Details:
08/20/2024
"Reschedule, customer not available before 9 AN"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, Texas 77493
Sarom
Job Details:
08/20/2024
Replaced diode