We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Cypress, TX 77433
Josue
Job Details: 03/14/2022
"Needs new valve, not filling with water in reservoir. Ordering part. Mrs approved estimate: 129.95 service fee, 50 labor, 126.07 part, 25.25 tax, 331.27 total.Mrs paid service fee $140.67 with Cc authorization # 093012; ordrng 1 W10897719 (Water valve)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Cypress, TX 77429
Josue
Job Details: 03/14/2022
"Failed air flow meter test. Vents go up to roof and are clogged, absolutely no air flow coming to dryer..., advised Mrs to get vents cleaning company. All other ops okay and temperatures okay. Unit working as designed."
We serviced a
JENN-AIR RANGE
Model JES1450FS1
Near Dayton, TX 77535
ricky
Job Details: 03/14/2022
need sw; ordrng 1 w10917724 (sw)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Pasadena, TX 77502
ricky
Job Details: 03/14/2022
found and replaced parts ate by rat
We serviced a
WHIRLPOOL WASHER
Model CHW8990CW0
Near Houston, TX 77043
jerrell
Job Details: 03/14/2022
Installed listed parts all all test normal.
We serviced a
KITCHEN AID OVEN
Model KOCE500ESS11
Near Magnolia, TX 77354
gary
Job Details: 03/14/2022
Replaced bad latch in unit all functions checked ok at this time
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Houston, TX 77099
angel
Job Details: 03/14/2022
Customer canceled just said oh no I asked if he needed anything he said just to cancel sending part back and billing for trip today
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Pearland, TX 77581
chris
Job Details: 03/14/2022
Replaced faulty door cam. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Sugar Land, TX 77478
roosevelt
Job Details: 03/14/2022
replaced bad compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Houston, TX 77089
chris
Job Details: 03/14/2022
Replaced faulty gasket. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Sugar Land, TX 77478
roosevelt
Job Details: 03/14/2022
checked was unable to duplicate any problems
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Pasadena, TX 77502
ricky
Job Details: 03/14/2022
found and replaced worn parts
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Sugar Land, TX 77498
roosevelt
Job Details: 03/14/2022
replaced bad console
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77043
jerrell
Job Details: 03/14/2022
Installed ice maker and ice bucket all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS
Near Friendswood, TX 77546
chris
Job Details: 03/14/2022
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time ; used 1 Tjaf1200 (Process tube) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77053
roosevelt
Job Details: 03/14/2022
replaced bad actuator; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Tomball, TX 77375
Josue
Job Details: 03/14/2022
"DO helped repair sealed system. Evacuated unit, checked for leaks, recharged system.. all ops normal."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Magnolia, TX 77354
gary
Job Details: 03/14/2022
"Replaced complete wire harness and OWI per tech line, customer advised on monitoring"
We serviced a
JENNAIR OVEN
Model JJW2830IL
Near Cypress, TX 77433
donnie
Job Details: 03/14/2022
New outer door bent in 2 places. Reorder; ordrng 1 W11346915 (Outer door)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW
Near Cypress, TX 77433
donnie
Job Details: 03/14/2022
"Pulled dryer ,replaced motor and blower. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Tomball, TX 77375
donnie
Job Details: 03/14/2022
Helped KD repair refrigerator sealed system
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Cypress, TX 77433
donnie
Job Details: 03/14/2022
Helped KD repair ref
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77095
donnie
Job Details: 03/14/2022
Helped KD repair refrigerator
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77055
jerrell
Job Details: 03/14/2022
Installed leds all test normal.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Pinehurst, TX 77362
gary
Job Details: 03/14/2022
Door received damaged will need to reorder; ordrng 1 W10747004 (Door)
We serviced a
WHIRLPOOL DRYER
Model VED6505GW
Near Hitchcock, TX 77563
Gary L
Job Details: 03/14/2022
Found faulty blower housing and removed article from blower housing assembly. Unit is now working as intended.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near League City, TX 77573
Gary L
Job Details: 03/14/2022
"Call Customer in the morning left voicemail, Office called me to confirm time for Customer. I talked to Vanessa. When I arrived at the Customers house Customer wanted to argue about why I didnt call him ahead of time. I informed the customer many times that I could come back give him some more time or if he needed me to help him with moving stuff out of the fridge or the carpet in front of the fridge he said no he would get it. Before I started to work on the unit again he kept insisting that I didnt call him ahead, And I informed the customer I wasnt gonna argue with him. He got upset and I told him I couldnt work here and I left. Call Office and spoke to Dawn to inform the situation."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Houston, TX 77083
raul
Job Details: 03/14/2022
Dishwasher is draining correctly it needs to be installed properly from under sink. Installers left the air hose disconnected and without a loop going to garbage disposal. Customer will contact installers.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77072
raul
Job Details: 03/14/2022
Replaced control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77077
raul
Job Details: 03/14/2022
Secured compressor bolts and secured compressor rails from vibrating against condenser coils.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Richmond, TX 77407
raul
Job Details: 03/14/2022
"Will need heater, control board, panel control, start dev, capacitor, and freezer thermistor ; ordrng 1 Wp2323198 (Heater) and 1 W11449482 (Control board) and 1 W11518204 (Panel UI) and 1 Wpw10197428 (Start Dev) and 1 Wpw10350564 (Capacitor) and 1 Wpw10384183 (Freezer Thermistor)"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Richmond, TX 77406
raul
Job Details: 03/14/2022
Replaced glass door
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Conroe, TX 77303
james
Job Details: 03/14/2022
Assisted Tech JP with removal of stacked unit in a very tight closet.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Richmond, TX 77406
raul
Job Details: 03/14/2022
"Replaced oven lock switch, control board and probe sensor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77043
jerrell
Job Details: 03/14/2022
Installed heater all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Porter, TX 77365
leonard
Job Details: 03/14/2022
replaced broken rt. front burner head assy. and checked operations. ck ok; used 1 WPW10515455 (ASMBRNER) from stock
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Houston, TX 77027
angel
Job Details: 03/14/2022
Replaced faulty tracks all ok no problems
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77005
derrick
Job Details: 03/14/2022
Repaired stuck air damper and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Houston, TX 77056
angel
Job Details: 03/14/2022
Kitchenaid sent the wrong color customer calling and is having them send the proper panel also adjusted door to close properly all ok no problems
We serviced a
WHIRPOOL WASHER
Model n/a
Near Houston, TX 77074
derrick
Job Details: 03/14/2022
Repaired loose tub support and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77056
angel
Job Details: 03/14/2022
Spoke with tech line again and they suggested a few more things and also read an engineering note about proper loading all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Houston, TX 77024
angel
Job Details: 03/14/2022
Adjusted dispenser and read switch retested unit all ok no problems
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO48QTB04
Near Tomball, TX 77377
gary
Job Details: 03/14/2022
Replaced main control board kit an receiver set all functions checked ok at this time
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS
Near Houston, TX 77055
jerrell
Job Details: 03/14/2022
Need to order additional parts did not expect to have to rebuild the whole machine when it is a new install and has never worked per customer.; ordrng 1 W11460946 (Wash pump) and 1 W11414944 (Hose) and 1 W11545764 (Switch) and 1 W11462460 (Control)
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Houston, TX 77024
jerrell
Job Details: 03/14/2022
Installed bellow all test normal.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Atascocita, TX 77346
Louis R
Job Details: 03/14/2022
order parts listed; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Missouri City, TX 77459
roosevelt
Job Details: 03/14/2022
replaced defective icemaker auth# is w120800xpl1; used 1 W10873791 (ICEMAKER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Missouri City, TX 77459
derrick
Job Details: 03/14/2022
Replaced damaged door and studs and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77013
ricky
Job Details: 03/14/2022
needs cnt and pump; ordrng 1 w11428994 and 1 w11259498
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arcola, TX 77583
derrick
Job Details: 03/14/2022
Repaired stuck pump and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77096
angel
Job Details: 03/14/2022
Needs parts; ordrng 1 W11163765 (Fitting) and 1 W11162042 (Filter housing) and 1 W11546685 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Fresno, TX 77545
roosevelt
Job Details: 03/14/2022
"replaced broken belt and pulley; used 1 8066184 (PULLEYMTR), and 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Atascocita, TX 77346
leonard
Job Details: 03/14/2022
reseated stuck float for proper float switch operation and ran test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Humble, TX 77346
leonard
Job Details: 03/14/2022
replaced broken door handle vent trim and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Humble, TX 77346
leonard
Job Details: 03/14/2022
rebooted control board and ran recalibration and test cycle. all test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77345
leonard
Job Details: 03/14/2022
replaced open water inlet valve and ran test cycle. test ok; used 1 W11038689 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
Louis R
Job Details: 03/14/2022
order parts listed; ordrng 1 W11569112 (dispenser) and 1 W11550898 (bezel)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Katy, TX 77450
martin
Job Details: 03/14/2022
Replaced lid lock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77450
martin
Job Details: 03/14/2022
Needs deli user interface WPW10769076Gave customer quote and he approved. Deli UI $555Labor $ 109; ordrng 1 WPW10769076 (Deli user interface)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB00
Near Cypress, TX 77433
Josue
Job Details: 03/14/2022
Needs sealed system repair. Ordering parts.3 wgt. 2 tech with DO.2x paycode: G120OW0DPL2; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 W11181209 (Evaporator wiring harness) and 1 WPW10383615 (Thermistor)
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508HPS01
Near Friendswood, TX 77546
chris
Job Details: 03/14/2022
Replaced faulty pump. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Houston, TX 77004
levis
Job Details: 03/14/2022
order parts; ordrng 1 W10836706 (evaporator) and 1 W10507886 (compressor)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Houston, TX 77003
levis
Job Details: 03/14/2022
order parts; ordrng 1 W10836473 (harns-wire) and 1 w11565127
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Cypress, TX 77433
Josue
Job Details: 03/14/2022
DO helped replace both doors. Rebooted unit. Ran tests and all ops correct.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Humble, TX 77346
leonard
Job Details: 03/14/2022
order parts; ordrng 1 W11413567 (control panel) and 1 W11526004 (control board)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shenandoah, TX 77384
james
Job Details: 03/14/2022
Checked unit and found L1=124v L2=124v and L1&L2=0v. Advised customer to contact a electrician to have power corrected.
We serviced a
WHIRLPOOL MIRCOWAVE
Model WOC54ECOHS04
Near Richmond, TX 77469
raul
Job Details: 03/14/2022
"Will need control manager, Interlock assembly, cavity thermostat, and microwave control board; ordrng 1 W11325603 (Microwave control board) and 1 W11261167 (Manager) and 1 W11033422 (Interlock assembly) and 1 W10389447 (Cavity Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77019
levis
Job Details: 03/14/2022
checked unit ran a test cycle to check the operation of the unit and adjusted the control settings on the unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, TX 77301
james
Job Details: 03/14/2022
Checke dunit and replaced dented front panel. Unit checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Conroe, TX 77301
james
Job Details: 03/14/2022
Checked unit and replaced missing burner caps. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77095
Josue
Job Details: 03/14/2022
DO helped replace old door with new. Rebooted unit. Ran tests. All ops correct.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Katy, TX 77494
martin
Job Details: 03/14/2022
Adjusted valve flame level
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Richmond, TX 77406
martin
Job Details: 03/14/2022
Ran diagnostics and everything checked out. Customer complaint was she was not getting warm water but when I ran washer warm water was plentiful. Customer will monitor and notify us if issue continues
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77063
Gary L
Job Details: 03/12/2022
"Found faulty connection at water valve properly reinstall connection at water valve unit is now working as intended, no leaks at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Replaced shorted pump and checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Order parts; ordrng 1 W11197948 (Sump assembly)
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL204ESB01
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Order parts; ordrng 1 W11522058 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
derrick
Job Details: 03/12/2022
Need to speak with TPSS on this call; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77072
Gary L
Job Details: 03/12/2022
"Found faulty connection at outlet, took pictures showed and informed the customers on-site, no to unit until this is repair"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77072
Gary L
Job Details: 03/12/2022
"Found loose connection at thermal block, unit is working as intended"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Arcola, TX 77583
derrick
Job Details: 03/12/2022
Customer says that they were told that they have a two year warranty through their builder. See attached photo. DO NOT ORDER UNTIL VERIFIED; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, TX 77074
derrick
Job Details: 03/12/2022
Replaced door and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77036
Gary L
Job Details: 03/12/2022
Found faulty blower housing properly reinstall blower housing normal noise at this time unit is working as intended
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PRXS0
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
"Found faulty recirculating pump, order parts ; ordrng 1 2313702 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
"Found faulty actuator, replaced faulty actuator ,unit is now working as intended ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
Found faulty lid switch and control board order parts ; ordrng 1 W10482836 (Lid switch) and 1 W10276397 (Pump) and 1 W11447258 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77063
Gary L
Job Details: 03/12/2022
"Found faulty connection at water valve properly reinstall connection at water valve unit is now working as intended, no leaks at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Replaced shorted pump and checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Order parts; ordrng 1 W11197948 (Sump assembly)
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL204ESB01
Near Sugar Land, TX 77479
derrick
Job Details: 03/12/2022
Order parts; ordrng 1 W11522058 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
derrick
Job Details: 03/12/2022
Need to speak with TPSS on this call; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77072
Gary L
Job Details: 03/12/2022
"Found faulty connection at outlet, took pictures showed and informed the customers on-site, no to unit until this is repair"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77072
Gary L
Job Details: 03/12/2022
"Found loose connection at thermal block, unit is working as intended"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Arcola, TX 77583
derrick
Job Details: 03/12/2022
Customer says that they were told that they have a two year warranty through their builder. See attached photo. DO NOT ORDER UNTIL VERIFIED; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Houston, TX 77074
derrick
Job Details: 03/12/2022
Replaced door and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77036
Gary L
Job Details: 03/12/2022
Found faulty blower housing properly reinstall blower housing normal noise at this time unit is working as intended
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PRXS0
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
"Found faulty recirculating pump, order parts ; ordrng 1 2313702 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
"Found faulty actuator, replaced faulty actuator ,unit is now working as intended ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Houston, TX 77057
Gary L
Job Details: 03/12/2022
Found faulty lid switch and control board order parts ; ordrng 1 W10482836 (Lid switch) and 1 W10276397 (Pump) and 1 W11447258 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Tomball, TX 77377
Josue
Job Details: 03/11/2022
Replaced sump and motor. Left bad part with Mrs for her to file claim with whirlpool. Rebooted unit. Ran diagnostics. All ops correct.