We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204ESS4
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2023
bad pump and motor . not repairing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fulshear, TX 77441
martin
Job Details:
06/16/2023
Inspected and found fridge UI panel locked while set on Celsius Changed settings to Fahrenheit and locked down the UI per customers request Unit is cooling as designed
We serviced a
KITCHEN AID OVEN
Model KEBS208SSS00
Near Houston, TX 77345
donnie
Job Details:
06/16/2023
"Pulled wall oven, replaced upper oven broil element. Operations are correct now"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304LPA
Near Houston, TX 77079
jerrell
Job Details:
06/16/2023
Reinstalled top rack ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77082
raul
Job Details:
06/16/2023
Replaced harness wire and thermistor
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Spring, TX 77373
Gary L
Job Details:
06/16/2023
Found internal failure in control. Removed and replaced control. Checked operation
We serviced a
KITCHEN AID ICE MAKER
Model KUIX335HPS
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Checked unit and adjusted front cover to prevent vibration noise. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Had customer start bake cycle at 400' 1 hour prior arrrival. Checked surface temps and and found knob 121'oven handle 95'front of panel behind burner knobs 135'oven glass 122'door front for broiler 94'countertop right of unit 90'countertop left of unit 89'Documented with Cody at Whirlpool Safety and advised all surface temps are with the parameters and issued SR# 7736574122
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Montgomery, TX 77356
james
Job Details:
06/16/2023
Checked unit and adjusted evaporator fan motor connection. Ran test cycle and unit checks ok. FF temps 36-38 FR temps -1 to 2.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Conroe, TX 77304
james
Job Details:
06/16/2023
Checked unit and adjusted defrost element to prevent vibration. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, TX 77304
james
Job Details:
06/16/2023
Checked unit and replaced noisy gearcase. Ran test cycle and unit checks ok and no leaks detected. Talked to Dejah at Trade Partners and issued AUTH# w17h6i0nl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Houston, TX 77043
jerrell
Job Details:
06/16/2023
Tech to close ticket customer said she could not duplicate issue and at this time.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Houston, TX 77043
jerrell
Job Details:
06/16/2023
Need to order ; ordrng 1 W11175876 (COOKTOP)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77024
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 W11347840 (ICE-CONTNR) and 1 WP2220458 (COUPLING) and 1 W10852956 (SPRING) and 1 W11573761 (CHUTE) and 1 W11558186 (COVER-FRNT) and 1 WPW10258544 (SHAFT) and 1 W11202789 (MOTOR) and 1 W10873791 (ICEMAKER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Houston, TX 77016
Louis R
Job Details:
06/16/2023
Replaced bad harness
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Katy, TX 77494
martin
Job Details:
06/16/2023
"Inspected and found belt rubbing on pulley cover and damaged it Will need new cover,belt and CAM ; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (CAM) and 1 WPW10006384 (Belt) and 1 W11409708 (Pulley cover)"
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS01
Near Brookshire, TX 77423
martin
Job Details:
06/16/2023
Inspected and found drain pump assembly not providing the power needed to turn ice maker onWill order ne drain pump ; ordrng 1 W10825875 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details:
06/16/2023
Replaced parts list Working properly now
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, TX 77354
kayla
Job Details:
06/16/2023
Replaced parts. Ran ops. All operations are correct. Customer OK.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Tomball, TX 77377
kayla
Job Details:
06/16/2023
"Uninstalled/reinstalled. Replaced parts. Ran ops, all operations are correct. Customer OK. Authorization: W17GXP1NL2"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Tomball, TX 77377
kayla
Job Details:
06/16/2023
Replaced parts. Still not working. Spoke to Robert techline SR# 7736649896.. ordering more parts per whirlpool. Three wgt; ordrng 1 W11411581 (ACU) and 1 WPW10285518 (Encoder switch five) and 1 WPW10285512 (Encoder switch four)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Tomball, TX 77377
kayla
Job Details:
06/16/2023
Customer is overloading freezer blocking airways causing ducts to freeze over and not cool the refrigerator. Customer to follow instructions on use and care guide.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
kayla
Job Details:
06/16/2023
Ran diagnostics. All operations are correct. Unit working as designed on any cycle. Customer to follow instructions on use and care guide proper loading and correct detergent usage. . Also run clean cycle . Could not duplicate issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Galveston, TX 77554
miguel
Job Details:
06/16/2023
order part if cust approve repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Galveston, TX 77550
miguel
Job Details:
06/16/2023
order parts; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Katy, TX 77493
raul
Job Details:
06/16/2023
"Replaced probe sensor, control board, and dsi control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD00
Near Galveston, TX 77550
miguel
Job Details:
06/16/2023
order part; ordrng 1 WP2255431B (dispenser pad) and 1 WP2255432B (dispenser pad)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Tiki Island, TX 77554
miguel
Job Details:
06/16/2023
checked over unit. found kinked exhoust duct straiten exhoust duct. duct in house needs cleaning. cust will clean exhoust duct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
raul
Job Details:
06/16/2023
Assisted MY
We serviced a
KITCHEN AID RANGE
Model KDRS483VSS03
Near Richmond, TX 77406
raul
Job Details:
06/16/2023
After replacing spark module (Wpw10475147) i was still getting ignition on left rear and front burners. I also saw that front right burner will need dual valve with switch. I called tech line and they suggested to check for good ground on left burners. After checking and showing good ground they suggested to reorder spark module. SR 7736649747 ; ordrng 1 Wpw10475147 (Spark module) and 1 WPW10371235 (Front right burner valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Katy, TX 77449
martin
Job Details:
06/16/2023
Customer complaint is that ice maker ONLY not working. Fridge is cooling and freezing properly. Troubleshooted and found water not coming into ice maker after harvesting Provided customer quote for dual water valve and ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
martin
Job Details:
06/16/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Dickinson, TX 77539
Osiel
Job Details:
06/16/2023
Found faulty control board replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Dickinson, TX 77539
Osiel
Job Details:
06/16/2023
Replaced faulty control board unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details:
06/16/2023
replaced shorted control
We serviced a
WHIRLPOOL KITCHEN
Model WRX735SDHZ07
Near Magnolia, TX 77354
kayla
Job Details:
06/16/2023
"Ice bin full of ice frost build up, caused damage to parts. Ordering parts. Three wgt; ordrng 1 W11185686 (Ice container complete) and 1 W11671282 (Dispenser motor) and 1 W11378860 (Spacer) and 1 WP63052-2 (Yoke) and 1 W11548540 (Ice maker) and 1 W11548535 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77059
Osiel
Job Details:
06/16/2023
found rusted tub Replaced tub unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Conroe, TX 77303
james
Job Details:
06/16/2023
"Checked unit and replaced misformed motor pulley and worn belt. Ran test cycle and unit checks ok.; used 1 341241 (BELT), and 1 w10837625 (Pulley, Motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt138 ffdw01
Near The Woodlands, TX 77381
Gary L
Job Details:
06/16/2023
Found locked compressor. Removed Freon from unit. Replaced compressor and drier. Recharged system and checked
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Spring, TX 77389
Gary L
Job Details:
06/16/2023
Ordering parts ; ordrng 1 W11449840 (Gearcase) and 1 W11513243 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77379
Gary L
Job Details:
06/16/2023
Unit needs tub bearing. Customer prefer unit to be replaced ; ordrng 1 W11460604 (Tub assembly) and 1 W11314361 (Rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX00
Near Houston, TX 77345
leonard
Job Details:
06/16/2023
assisted Donnie
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS246GS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
replaced parts customer had
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Houston, TX 77005
ben
Job Details:
06/16/2023
reinstalled the unit
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77056
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 W11546609 (Control) and 1 WPW10384183 (THERMISTOR)
We serviced a
KITCHENAID REFIGERATOR
Model krsf505ess01
Near Houston, TX 77057
jerrell
Job Details:
06/16/2023
Need to order; ordrng 1 LW10755680 (Door stainless)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77063
jerrell
Job Details:
06/16/2023
"Replaced start relay and capacitor all test normal.; used 1 WPW10197428 (START-DEV), and 1 WPW10350564 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Houston, TX 77028
Louis R
Job Details:
06/16/2023
Found bad doors; ordrng 1 Lw10668875 (Freezer door black) and 1 Lw10668874 (Fridge door black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77022
Louis R
Job Details:
06/16/2023
Found bad seal system; ordrng 1 W11594670 (Control) and 1 W11578004 (Evaporator) and 3 W11109499 (Drier)s and 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Houston, TX 77035
roosevelt
Job Details:
06/16/2023
checked and removed stuck ice and all function ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Humble, TX 77339
leonard
Job Details:
06/16/2023
checked unit and reset door switch and all operations are working properly now. ck ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Houston, TX 77345
leonard
Job Details:
06/16/2023
rebooted control board and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
replaced bad valve; used 1 W11165546 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
all function workd as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
broken hindge and will need a 2m2wt with derrick; ordrng 1 w116783500 and 1 WP308544 (screw) and 1 w11500952 and 1 w11474472 and 1 2307857 (extension)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, TX 77479
roosevelt
Job Details:
06/16/2023
checked and all function worked ok
We serviced a
WHIRLPOOL LAUNDRY
Model WTW6120HW2
Near Fresno, TX 77545
roosevelt
Job Details:
06/16/2023
broken strke; ordrng 1 w11457841 (strike)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Missouri City, TX 77459
roosevelt
Job Details:
06/16/2023
bad pump; ordrng 1 w11543998 (control) and 1 w11399437 (drian pump)
We serviced a
JENN-AIR ICEMAKER
Model JIM159XYRS0
Near Dickinson, TX 77539
miguel
Job Details:
06/16/2023
hlp JC
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77077
jerrell
Job Details:
06/16/2023
Reinstalled control panel ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Spring, TX 77379
Gary L
Job Details:
06/16/2023
Ordered parts ; ordrng 1 W11166841 (Door panel)
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, TX 77091
Louis R
Job Details:
06/16/2023
Recalibrated unit.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Houston, TX 77092
Louis R
Job Details:
06/16/2023
Fixed jammed tub against cabinet. Customer has unleveled floor causing unit to shake & move
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Houston, TX 77080
Louis R
Job Details:
06/16/2023
Replaced bad valve
We serviced a
WHIRLPOOL LAUNDRY
Model WET4027HW0
Near Houston, TX 77043
Louis R
Job Details:
06/16/2023
Checked unit found bad power from outlet. Customer will get electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77080
Louis R
Job Details:
06/16/2023
Per techline control is bad. SR# 7736655594; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Santa Fe, TX 77510
Osiel
Job Details:
06/15/2023
Closing per office
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near New Caney, TX 77357
leonard
Job Details:
06/15/2023
"replaced shorted hv capacitor and diode and checked operations. ck ok; used 1 WPW10574736 (CAPACITOR), and 1 W11256462 (DIODE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dayton, TX 77535
ricky
Job Details:
06/15/2023
found and freed float and cycled unit
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS07
Near Humble, TX 77338
leonard
Job Details:
06/15/2023
"replaced broken surface lamp and housing and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Fulshear, TX 77441
martin
Job Details:
06/15/2023
Customer still has moisture issue Will order new freezer door ; ordrng 1 LW11089011 (Freezer door)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near The Woodlands, TX 77354
Gary L
Job Details:
06/15/2023
Ordering parts ; ordrng 1 W11448962 (Control)
We serviced a
MAYTAG OVEN
Model MMW9730FZ04
Near Houston, TX 77044
donnie
Job Details:
06/15/2023
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Houston, TX 77063
jerrell
Job Details:
06/15/2023
Tech to close the ticket per office
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near The Woodlands, TX 77375
kayla
Job Details:
06/15/2023
Returning parts . Refrigerator working as designed. All operations are correct. Closing ticket for service.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Crosby, TX 77532
ricky
Job Details:
06/15/2023
"unit exchanged , close so per office"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Tomball, TX 77375
kayla
Job Details:
06/15/2023
Returning parts . Refrigerator working as designed. All operations are correct. Closing ticket for service.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Houston, TX 77080
Louis R
Job Details:
06/15/2023
Per techline order parts & repair based on emailed instructions. SR# 7736639732; ordrng 4 W11159728 (Foam)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, TX 77354
kayla
Job Details:
06/15/2023
Repaired solenoid. Ran ops. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Houston, TX 77032
Gary L
Job Details:
06/15/2023
"Found faulty control. Removed and replaced control, lid latch and drain hose. Checked operation"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Montgomery, TX 77356
james
Job Details:
06/15/2023
Checked unit and adjusted control panel and brackets. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Houston, TX 77004
Louis R
Job Details:
06/15/2023
Found bad ice maker & cracked bin
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Waverly, TX 77358
james
Job Details:
06/15/2023
Checked unit and repaired loose connection at defrost element. Derfost element is working in diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Houston, TX 77008
Louis R
Job Details:
06/15/2023
Found bad compressor. Customer denied repairs.
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near Houston, TX 77092
Louis R
Job Details:
06/15/2023
Found bad burner assembly. Customer will replace
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Houston, TX 77084
jerrell
Job Details:
06/15/2023
Tech assist for JL; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77084
jerrell
Job Details:
06/15/2023
Reinstalled drain pump and adjusted drain hose ran test all operations normal.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Spring, TX 77373
Gary L
Job Details:
06/15/2023
Found ice in cup to ice maker causing water to splash over in container. Removed ice from cup to ice maker and checked operating
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Humble, TX 77338
leonard
Job Details:
06/15/2023
order parts; ordrng 1 W11620526 (control board) and 1 WPW10181986 (sensor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77044
donnie
Job Details:
06/15/2023
"Replaced outer door, inner glass and top trim. Operations are correct now"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Spring, TX 77388
Gary L
Job Details:
06/15/2023
Ordering parts ; ordrng 1 W11578578 (Wire harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Spring, TX 77389
Gary L
Job Details:
06/15/2023
Found shelves not installed properly. Reinstalled shelves in fresh food section and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
derrick
Job Details:
06/15/2023
Order to rack; ordrng 1 W10909088 (Rack)
We serviced a
WHIRLPOOL OVEN
Model KFDC506JSS01
Near Rosharon, TX 77583
derrick
Job Details:
06/15/2023
Order control and manager; ordrng 1 W11492297 (Control) and 1 W11385634 (Appliance manager)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rosharon, TX 77583
derrick
Job Details:
06/15/2023
Reschedule for two man; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Rosharon, TX 77583
derrick
Job Details:
06/15/2023
Reset unit and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, TX 77479
derrick
Job Details:
06/15/2023
Will check back on Tuesday to make sure ice has been made; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Richmond, TX 77406
derrick
Job Details:
06/15/2023
Order regulator and igniter; ordrng 1 W11524031 (Igniter) and 1 W11449506 (Regulator)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Richmond, TX 77406
derrick
Job Details:
06/15/2023
Do not order until approved by consumer; ordrng 1 W11085683 (Motor)
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JW0
Near Spring, TX 77380
kayla
Job Details:
06/15/2023
F1E0. Ordering parts.; ordrng 2 W11594187 (Ctrl elec)s