Replaced heater per SP

Returning parts. No service longer needed. Unit exchanged with builder. Close out.

Replaced inlet water valve. Operations are correct now

Replaced 1/4 to 1/4 coupling and checked operation of unit ok

order parts 2wgt; ordrng 1 W11405309 (ui panel) and 1 W11224256 (cntrl-elec) and 1 W10806457 (rail-mulln) and 1 WPW10344432 (block-piv)

Need to order; ordrng 1 W10813581 (DUCT-AIR) and 1 WP2315539 (MOTOR-EVAP) and 1 WP2163777 (Fan blade) and 1 W11595220 (CONTRL-BOX)

Order parts; ordrng 1 W11231345 (Track) and 1 W10920244 (Nut)

Need compressor and evaporator ; ordrng 1 W10779331 (Comp) and 1 W10643261 (Ref evap) and 1 Wpw10239732 (Freezer evap)

"Open spark module , replaced module, operations are correct now; used 1 W10475149 (Module) from stock"

"Pulled refrigerator, removed drain and cleaned. Removed all refrigerator shelving and evaporator cover .replaced fan motor with wiring harness and thermistors. Operations are correct now"

Order parts; ordrng 1 WPW10273667 (Blower) and 1 WPW10292568 (Control)

"Found faulty water valves, and Icemaker, order parts ; ordrng 1 W11161172 (Control board) and 1 W11232541 (Icemaker) and 1 W10341329 (Water valve)"

Assisted cj

"- SP W11540964 - Special Project S17304 , replaced heating element, no leaks at this time"

Found faulty water valve part order no return date ; ordrng 1 WPW10327249 (Water valve) and 1 WPW10380685 (Control board)

Found faulty valve part order ; ordrng 1 WPW10349187 (Valve)

Replaced faulty valve. Unit is now working as intended no leaks at this time ; used 1 W11165546 (Valve) from stock

Found that control wasnt responding to cycle. Reset computer and ran diagnostic cycle. Unit is now working as intended no leaks at this time

Found that unit needed new power cord. Customer to replace cord. Damage is on wall side of cord.

removed blocked up ice from dispenser and advised to flush crushed ice out with some cube ice so it doent get blocked up

replaced broken glass

"Needs parts; ordrng 1 W11259786 (Track) and 1 W11259785 (Track) and 2 WPW10546503 (Support)s, states that autho needed"

Need to order ; ordrng 1 WPW10310922 (TRIM-VENT) and 2 W10761018 (Door trim)s and 1 W10761018 (GLASS-DOOR)

Upon arrival the customer was very kind and show me where the washer is at. I ran a diagnostic and found error code F7E6 ( Motor fault) I then ran a service diagnostic and everything including motor work fine. I also ran a drain and spin cycle and the washer was not making any noise. At this point I ask customer if the noise is heard while spinning and he confirm yes I explained to him about uneven loads and heavy loads. He told me he put 4 king size sheets. I explained to customer that is not recommended due to the size of washer and how that can cause to overload and unbalanced. At this point customer begin to say negative comments about the washer and wanted me to take it with me and exchange it for him. I explained that we dont do that and we only service them. He began to say Do whatever you need to do so i explained to him i would order him a motor because of the code. He wanted me to stay for a full cycle of rinse and spin and I explained to him i can only stay until it starts to spin but not for the whole cycle. He began to get mad and said I will call whirlpool and tell them you dont have time and have to go At this point it was hard trying to explained things because customer no longer would let me finish my sentences. I called tech line to document SR 7734087386; ordrng 1 W10890624 (Motor)

Replaced heater; used 1 W11537778 (Heater Element) from stock

".SP W11540964 - Special Project S17304 - Parts and Labor, replaced heating element , no leaks at this time"

checked over unit. found condensation in drier drum. coused by hot air coming in frome exhoust duct.. cust needs to call builder.

".SP W11540964 - Special Project S17304 - Parts and Labor, replaced heating element , no leaks at this time"

order part; ordrng 1 W11583883 (cntrl pnl)

checked over unit. found loose router. tighen router. unit working as designed.

Replaced faulty knobs. Unit is now working as intended no leaks at this time. Returning manifold as it was not needed

Reschedule for 7/20; O-emld tckt

rebooted control board and ran diagnostic test cycle. all operations check ok

Found faulty control part order no return date ; ordrng 1 W11256965 (UI) and 2 W10317253 (Pads)s

Found lp pressure for unit low causing burners not to ignite properly advised customer to have pressure checked for unit by gas company as of now unit is working as designed

replaced faulty water valve and ran test cycle. test ok; used 1 W11210463 (VALVE) from stock

Adjusted cooling lines to where they didnt vibrate anymore. Unit is now working as intended no leaks at this time

adjusted upper and lower freezer door hinges and re-leveled unit and checked operations. ck ok

Order parts; ordrng 1 W10836011 (Heater) and 1 8318314 (Cut off)

Replaced spark module

Replaced bulb

Need to order; ordrng 1 WP8577274 (Thermistor)

Upon arrival the customer gave me the box she received and it was also a harness wire. We still needed a thermistor. I had one in TS; used 1 Wpw10384183 (Thermistor) from stock

Replaced faulty control. Unit is now working as intended no leaks at this time

Order parts reschedule with customer2 man w/ JP 3wgt; ordrng 1 W10780362 (COMPRESSOR) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)

replaced bad harness

chcked and no air flow customer needs to have vents clean thats running on the outside

Ordering parts. Two wgt; ordrng 1 WPW10317076 (Main ctrl) and 1 WPW10594329 (Air dampner)

"Replaced heater assembly per special project, all functions checked ok at this time"

Replaced part. All operations are correct.

"Per techline with Anthony, order wave guide. SR # 7734087452Documented Safety with Dominique .. SR # 7734087678And she gave order # 1536965893Part order; ordrng 1 W11361167 (Wave guide)"

"Found roach infestation within ctrl board, wiring harnesses, and terminals. Returning part. Voided warranty and customer is aware. Close out.Spoke to Marianne with TPSS, SR # 7733741146"

defrosted frost build up in freezer section and re-sealed freezer door gasket. ck ok

Installed listed parts all test normal.

checked over unit. found failer code f7-e6. found bad actuator. instaled new actuator. unit working as designed.; used 1 W10913953 (ACTUATOR) from stock

Checked unit and replaced stripped ice dispenser motor and impeller. Ran test cycle and unit checks ok.

replaced broken door strike and lid latch and ran test cycle. test ok

Replaced parts list Tested and working properly

Inspected fridge and found freezer 16 degrees cold and also ice pack inside was solid frozen. Unit is working as intended Uploaded pictures for documentation

Checked unit and replaced shorted control and UI. Ran auto test cycle and unit checks ok.

"Removed all refrigerator shelving, replaced refrigerator fan motor with thermistors"

"UNIT DAMAGED UPON ARRIVAL.. ORDERING PARTS. FOUR WGT, TWO TECH WITH DOCUSTOMER AWARE THEY ARE RESPONSIBLE TO CONTACT FOR SERVICE WHEN DOORS ARRIVE AT THEIR HOME; ordrng 1 W11505709 (Left hand top door hinge) and 1 W11505710 (Right hand top door hinge) and 1 WPW10304659 (Roller asy right hand) and 2 WPW10475495 (Cab roller back)s and 3 WP2179826 (Axel)s and 1 LW10912110 (Right hand door stainless) and 1 LW10913113 (Left hand door stainless)"

Replaced misformed cook tray. Confirmed by customer unit checks ok.

Replaced misformed lower spray arm. Unit checks ok.

Ran diagnostics replaced oven gasket all functions checked ok at this time

Repaired unit. Ran diagnostics and all operations are correct now.

Reset breaker switch at box to force reboot on unit for ctrl board and all operations are correct now.

"Ran diagnostics adjusted settings, all functions checked ok at this time"

Checked unit and replaced locked drain pump. Ran test cycle and unit checks ok and no leaks detected.

Order parts reschedule with customer; ordrng 1 W11178791 (cooktop)

Replaced faulty harness. Unit is now working as intended

defrosted frost build up in freezer section and realigned door brackets and resealed door gasket. ck ok

arrived at customer home and per mr. another service company provider came out fix his refrigerator

"Replaced icemaker,operations are correct now"

Checked operation of unit ok

Replaced motor evap

"Customer complaint was that frost buildup at bottom freezer Inspected and found signs of door left slightly open and created frosting over the light switch Removed ice from switch and surrounding areas,tighten loose door handles and adjusted fridge wheels"

"Inspected fridge and found found plenty water pressure coming from dispenserCustomer had complained that there was no water and no ice. But the water was plentiful, the ice bin was removed and preventing the ice from producing due to the sensorsCustomer had mentioned that there was a power outage couple days back and maybe that had reset the control boards. I advised customer to install missing filter and to monitor."

Replaced parts list and tested Working as intended now

Replaced parts list Customer will monitor and let us know if issue continues after 72 hrs

Replaced faulty sensor all ok no problems

Upon arrival didn't see any frost build up. Customer mention their produce will sometimes get frost. Called techline SR 7734091310. They suggested not having it too pack.

found and replaced worn parts

"Unit is out of warranty and customer was complaining about unit not draining. I found drain line to be filled with dirt, grime, objects, and roaches. I found roaches crawling inside tub and puddle of water inside. Customer is aware to contact plumber for household plumbing issues before replacing dishwasher. Returning heater part and close out ticket for service.SR# 7732755658"

"Unit is out of warranty and customer was complaining about unit not draining. I found drain line to be filled with dirt, grime, objects, and roaches. I found roaches crawling inside tub and puddle of water inside. Customer is aware to contact plumber for household plumbing to be fixed before purchasing new dishwasher. Returning heater part. Close out.SR# 7732755658"

Ordering parts. Three wgt; ordrng 1 W11171119 (Element right front) and 1 WP3148952 (Infinite switch right front)

Per customer unit had loose connection. Unit is now working as intended no leaks at this time

replaced shorted compresor

checked unit ran a test cycle unit checked ok

replaced shorted back left led in the roof of the frig; used 1 w11462342 (led) from stock

order part; ordrng 1 W10860984 (motor-fan)

need cnts; ordrng 1 w11173817 and 1 w10849829 and 1 8206232 and 1 w10138793

"tech installed mullion supplied by cust, unit needs drawer cnt and harness, cust does not want to put parts at this time"

"found and replaced damaged valve, cust to install unit"

found and replaced worn parts

found and corrected bnr location and cycled

"found noise coming from comp tubing too close to cabinet, adjusted to stop vibration"

replaced htr per rework

found and replaced warped door

found and replaced shorted pnl