We serviced a
AMANA DRYER
Model NED4655EW1
Near Baytown, Texas 77520
Derrick
Job Details:
10/14/2024
Check unit to find all noises heard normal operation noises theres no abnormal noises causing unit to not work properly. All operations are
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, Texas 77007
Louis R
Job Details:
10/14/2024
Found bad harness. ; ordrng 1 W10450289 (Harness) and 1 W10900067 (Cut off)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Cypress, Texas 77429
Sarom
Job Details:
10/14/2024
Replaced control
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cypress, Texas 77429
Sarom
Job Details:
10/14/2024
Replaced lid
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
"Need main board; ordrng 1 W11578563 (Control Unit Assembly,) and 0 ()s"
We serviced a
JENN-AIR ICEMAKER
Model JBZFL30IGX10
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
Reschedule customer was not available today.Customer will contact the office for appointment ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
Replaced dispenser
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS
Near Atascocita, Texas 77346
Osiel
Job Details:
10/14/2024
Changed console and ran preheat test and operations - unit is not shutting down or rebooting - working as normal
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Richmond, Texas 77469
Russell
Job Details:
10/14/2024
"unit needs blower, motor, pulley, belt, and harness.; ordrng 1 WP697772 (blower wheel) and 1 WPW10298258 (harns-wire) and 1 W11364931 (motor) and 1 WPW10112954 (belt) and 1 W10837240 (idler pulley)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757sdhz04
Near Pearland, Texas 77584
Alex
Job Details:
10/14/2024
Order ice maker and temp logger; ordrng 1 W11670519 (Ice maker) and 1 Xxxx (Temp logger)
We serviced a
JENNAIR MICROWAVE
Model JMW3430DP02
Near Manvel, Texas 77578
Alex
Job Details:
10/14/2024
"Installed customer provided display, all functions normal"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near South Houston, Texas 77587
Alex
Job Details:
10/14/2024
"Order thermister, temp probe; ordrng 2 WP4449751 (Tod)s and 2 W11598120 (Probe)s"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Magnolia, Texas 77354
gary
Job Details:
10/14/2024
Unable to reach customer. Will need reschedule ; saved tckt
We serviced a
IKEA OVEN
Model IBS550DS03
Near Houston, Texas 77002
Louis R
Job Details:
10/14/2024
Auth#I1CGW515L2 replaced control & ui
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW4
Near Spring, Texas 77386
Clayton
Job Details:
10/14/2024
Had to show customers how to operate the dishwasher and fix the rack
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Houston, Texas 77087
Alex
Job Details:
10/14/2024
"Unlocked display, performed function test, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model wtw4955hw3
Near Houston, Texas 77048
chris
Job Details:
10/14/2024
Replaced faulty cam. Unit is now working as intended no issues at this time ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
Reset system to factory and reconnected heater
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC
Near Houston, Texas 77095
dadrick
Job Details:
10/14/2024
"Replace part unit is still unresponsive call tech line uint deemed unrepairable by tech line right we got no its not working, but we got them to claim itSR# 7740034526"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ0
Near Houston, Texas 77095
dadrick
Job Details:
10/14/2024
Checked unit cosmetics parts on oven door is broken ; ordrng 1 W10761018 (Trim) and 1 W11449263 (Handle)
We serviced a
JENNAIR DISHWASHER
Model JDPSS246LM1
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/14/2024
Replace all parts that tech like advised me to replace And units still not working customers very mad she don't want anymore parts replaced want unit exchanged
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
replaced damper and valve
We serviced a
WHIRLPOOL OVEN
Model WOES50530LZ01
Near Magnolia, Texas 77354
Joshua
Job Details:
10/14/2024
Unable to contact builder ; saved tckt
We serviced a
WHIRLPOOL COOKTOP
Model JGCP536HL00
Near Tomball, Texas 77375
Joshua
Job Details:
10/14/2024
Replaced faulty burner assembly. All unit functions now checked ok
We serviced a
KITCHENAID ICE MAKER
Model KUIC15P0
Near Houston, Texas 77019
Damarcus
Job Details:
10/14/2024
Found im needed to be service run service cycles all tested good
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, Texas 77055
Damarcus
Job Details:
10/14/2024
Order part and reschedule ; ordrng 1 WP697772 (Wheel) and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ13
Near Houston, Texas 77055
Damarcus
Job Details:
10/14/2024
Order parts and reschedule ; ordrng 1 W11548534 (Control) and 1 W11646686 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Houston, Texas 77055
Damarcus
Job Details:
10/14/2024
Found defected icemaker replacing part run service check all tested OK
We serviced a
KITCHENAID OVEN
Model KSGG700ESS7
Near Houston, Texas 77018
Damarcus
Job Details:
10/14/2024
Run service cycles found bad control/regulator replacing parts. All tested OK.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS02
Near Houston, Texas 77018
Damarcus
Job Details:
10/14/2024
Found ui control bad; ordrng 1 W11296171 (Control UI)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Pasadena, Texas 77502
Derrick
Job Details:
10/14/2024
"Check unit to find all operations working as designed on arrival. Customer has an issue with electricity. She is having a open ground unit is working, but there is no hot water going into unit. She was informed to operate washer with tap cold water and all operations are OK."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/14/2024
Custom events are blocked up need to have bench clean and clear all function worked and heated OK with Dryer and has no airflow
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Cypress, Texas 77433
dadrick
Job Details:
10/14/2024
Replace parts unit tested properly no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Magnolia, Texas 77355
gary
Job Details:
10/14/2024
"Ran diagnostics, quoting customer for replacement Icemaker (147.96) ; ordrng 1 W10873791 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Pinehurst, Texas 77362
gary
Job Details:
10/14/2024
"Ran diagnostics, ordering replacement lid, harness and pump assembly ; ordrng 1 W11399437 (Pump) and 1 W11413336 (Lid) and 1 W11591637 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Cypress, Texas 77433
Sarom
Job Details:
10/14/2024
CLEAED SOAP OUT AND REALIGNED GASKET
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Houston, Texas 77024
angel
Job Details:
10/14/2024
"Ran diagnostic, removed burnt foam, error code f7e1 present, foam might have interfere with sprayer till got burned . All functions checked okay"
We serviced a
MAYTAG WASHER
Model MHW8100DC0
Near Houston, Texas 77019
Louis R
Job Details:
10/14/2024
Found bad control & UI. Customer will replace unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM
Near Houston, Texas 77022
Damarcus
Job Details:
10/14/2024
Found unit working as design
We serviced a
WHIRLPOOL DRYER
Model NED4655EW
Near Pinehurst, Texas 77362
Joshua
Job Details:
10/14/2024
"Ran diagnostic, corrected issue with door, all unit functions now checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Houston, Texas 77345
Osiel
Job Details:
10/14/2024
"replaced valve and reservoir - tested, no leak working as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Humble, Texas 77346
Osiel
Job Details:
10/14/2024
"replaced acuator - tested, unit is spinning as normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Humble, Texas 77339
Osiel
Job Details:
10/14/2024
"freezer door broken harness (see pictures); ordrng 1 LW10755680 (DOOR, FREEZER)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near Houston, Texas 77339
Osiel
Job Details:
10/14/2024
upon arrival i notice the gap in the seal from the RC door - I adjusted the height and with my heat gun i was able to decompress the seal gasket allowing it to flex and make proper contact with the cabinet (see pictures) working as normal
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Humble, Texas 77346
leonard
Job Details:
10/14/2024
replaced faulty control board and water valve and checked operations. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Sugar Land, Texas 77479
roosevelt
Job Details:
10/14/2024
bad pump and motor; ordrng 1 w11416362 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model MED6230HC2
Near Richmond, Texas 77469
Russell
Job Details:
10/14/2024
"unit needs thermal fuse, belt, motor, and pulley.; rqstng P&A on 1 W10909685 (fuse-thrml) and 1 661570V (belt) and 1 W11549461 (motor) and 1 W10837240 (idler pulley)"
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Houston, Texas 77021
Derrick
Job Details:
10/14/2024
"Replace defective user interface, all operations working as designed"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Houston, Texas 77021
Derrick
Job Details:
10/14/2024
"Check unit to find customer has a burner head full of grease and she was informed to clean her burners. Technician informed customer that ASI does not come out to clean burners that is on the customer to keep her burner heads, clean from debris, causing unit not to work or light properly all this was documented, and the service request is on the document for this matter. If customer calls back about burners not working she needs to clean her burners. Unit is OK."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB01
Near Houston, Texas 77077
Jordan
Job Details:
10/14/2024
"Closing out ticket due to exchange. Replaced compressor (W11370574), and drier (W10843121)."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJ00
Near Houston, Texas 77077
Jordan
Job Details:
10/14/2024
"Closing out ticket due to exchange. Replaced compressor (W11370574), and drier (W10843121)."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB08
Near Houston, Texas 77077
Jordan
Job Details:
10/14/2024
Assisted tech.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Porter, Texas 77365
leonard
Job Details:
10/14/2024
defrosted freezer evaporator and replaced faulty control box and broken defrost heater and faulty termister and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL304EBS00
Near Houston, Texas 77007
Damarcus
Job Details:
10/14/2024
Found unit working as design customer council service now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, Texas 77047
Alex
Job Details:
10/14/2024
"Placed temperature loggers, schedule to retrieve"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Houston, Texas 77059
Alex
Job Details:
10/14/2024
"Replaced warped freezer gasket, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Houston, Texas 77062
Alex
Job Details:
10/14/2024
Order hmi assembly; ordrng 1 W11325573 (Hmi)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Houston, Texas 77059
Alex
Job Details:
10/14/2024
"Unable to replicate error, customer description inconclusive, no further action at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Pearland, Texas 77581
Alex
Job Details:
10/14/2024
Order pump and motor assembly ; ordrng 1 W11613479 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Friendswood, Texas 77546
Alex
Job Details:
10/14/2024
"Replaced shorted control board, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Pearland, Texas 77584
Alex
Job Details:
10/14/2024
Order lower harness; ordrng 1 W11643701 (Lower harness)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Magnolia, Texas 77355
gary
Job Details:
10/14/2024
"Ran diagnostics, ordering replacement clutch and stator covered under 1 yr warranty quoting additional 100. Labor; ordrng 1 W10754448 (Clutch) and 1 W11195971 (Stator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Houston, Texas 77079
jerrell
Job Details:
10/14/2024
Need to order; ordrng 2 W10734521 (Slider)s
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77042
jerrell
Job Details:
10/14/2024
Tech to close ticket u it is getting replaced per office.
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5030PS00
Near Houston, Texas 77063
jerrell
Job Details:
10/14/2024
Reinstalled and adjusted burners all tested normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Houston, Texas 77084
jerrell
Job Details:
10/14/2024
Reinstalled loose connection to the element ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Hockley, Texas 77447
gary
Job Details:
10/14/2024
"Ran diagnostics, ordering replacement led light for refrigerator liner ; ordrng 1 W11032353 (Led)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, Texas 77048
chris
Job Details:
10/14/2024
Found loose connection at control. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, Texas 77048
chris
Job Details:
10/14/2024
Replaced faulty pump and motor. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77048
chris
Job Details:
10/14/2024
Found loose connection at lid latch. Reinstalled connection correctly. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Pattison, Texas 77423
martin
Job Details:
10/14/2024
Found blower motor rubbing on cabinet frame
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Richmond, Texas 77406
martin
Job Details:
10/14/2024
Found oven igniter not connected properly
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Porter, Texas 77365
leonard
Job Details:
10/14/2024
order parts 2wgt; ordrng 1 279811 (motor!dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB01
Near Houston, Texas 77077
jerrell
Job Details:
10/14/2024
Closing out ticket due to exchange. Replaced compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJ00
Near Houston, Texas 77077
jerrell
Job Details:
10/14/2024
Closing out ticket due to exchange. Replaced compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Houston, Texas 77077
jerrell
Job Details:
10/14/2024
Closing out ticket due to exchange. Replaced compressor
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Missouri City, Texas 77459
Edwin
Job Details:
10/14/2024
Upon arrival I diagnosed unit. Unit not coming on. Removed stackable unit to inspect. After inspection control panel ui had faulty connection on control board. Connected ui connection to control. Tested unit. Unit is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42SSFXDA02
Near Katy, Texas 77494
martin
Job Details:
10/14/2024
"Customer approved quote for seal system repairWill order compressor,evaporator,drier and pan heater ; ordrng 1 W10841139 (Compressor) and 1 W10195924 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10890886 (Pan heater)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS4
Near Richmond, Texas 77407
raul
Job Details:
10/14/2024
Upon arrival unit was tripping breaker. I ran broil for 450F for 30 min. Put it back on bake and unit is no longer tripping breaker.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Houston, Texas 77044
Gary L
Job Details:
10/14/2024
Customer claim temp is off; ordrng 1 W10833885 (Sensor)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, Texas 77083
Jordan
Job Details:
10/11/2024
Per tech line 7740095751 ordering suspension (7740095751) due to basket not spinning properly.; ordrng 1 7740095751 (Suspension)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, Texas 77083
Jordan
Job Details:
10/11/2024
"Part order for drive motor, and wheel due to unit overheating stopping mid cycle.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)"
We serviced a
AMANA OVEN
Model ACR4303MMS0
Near Houston, Texas 77083
Jordan
Job Details:
10/11/2024
Unit voided due to roaches closing out for trip and diagnostics.
We serviced a
AMANA OVEN
Model AER6303MMS0
Near Highlands, Texas 77562
Derrick
Job Details:
10/11/2024
Replace defective control unit is OK
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Deer Park, Texas 77536
Derrick
Job Details:
10/11/2024
Check unit and ran tested for temperatures. All operations are working as designed unit has no malfunction nor any folk codes unit is OK.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Pasadena, Texas 77502
Derrick
Job Details:
10/11/2024
Replaced broken door switch unit is ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Houston, Texas 77075
Derrick
Job Details:
10/11/2024
Replaced defective magnetron unit is now working as designed
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Deer Park, Texas 77536
Derrick
Job Details:
10/11/2024
Check unit and replace defective control. All operations are OK. After installing control control never came on technician check power at wall to unit and unit is getting 240 from leg one to ground and .26 from leg to ground was informed that he has an electrical issue that needs attention from an electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Pasadena, Texas 77502
Derrick
Job Details:
10/11/2024
Check unit to find all operations working as designed on arrivals. Customer stated that the detergent is not going into the washer went into diagnosis and activated detergent pump which it start pumping detergent into the drum. Customer was saying whatever they try to use it. It says it doesnt have any soap. It says the soap is low if you have any soap in the dispenserunit is working
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Pasadena, Texas 77502
Derrick
Job Details:
10/11/2024
"Checked unit to find customer is only washing 3-4. Items at a time and unit is off balance causing unit to hit walls during spin,,,she was informed to wash a full load and unit s suspension is ok this customer was referred to whirlpool service request is on document picturesif customer calls back about knocking noise she will be charged 162.32,,all findings is documented with whirp"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ6
Near Deer Park, Texas 77536
Derrick
Job Details:
10/11/2024
Replace center office unit is not working as designe
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Richmond, Texas 77406
raul
Job Details:
10/11/2024
Upon arrival customer mentioned that there was a low water pressure. After removing water filter water pressure improved. Customer will buy a new water filter.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Richmond, Texas 77407
raul
Job Details:
10/11/2024
Trip and diagnostic
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Richmond, Texas 77406
raul
Job Details:
10/11/2024
Will need ice maker; ordrng 1 W11646196 (Ice maker) and 1 W11515313 (Fill tube)
We serviced a
WHIRLPOOL OVEN
Model KCG5356ESS
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/11/2024
checked and reconnected loose wire and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Missouri City, Texas 77459
roosevelt
Job Details:
10/11/2024
replaced broken ajusters; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL OVEN
Model WOEC3030LS00
Near Rosharon, Texas 77583
roosevelt
Job Details:
10/11/2024
bad inverter needs replaced will need dl auth# w1cgjs1nl2; ordrng 1 w11325787 and 1 w11578579 and 1 W11033422 (interlock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Houston, Texas 77004
Gary L
Job Details:
10/11/2024
Found upper rack not positioned on tower correctly. Reinstalled upper rack and closed door. Checked operation and function
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Houston, Texas 77021
Gary L
Job Details:
10/11/2024
Removed freezer door and shelves. Checked drain under freezer evaporator and also under refrigerator compartment evaporator. No leaks detected at drain. Cycled ice maker and ice maker is fine. Unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77020
Gary L
Job Details:
10/11/2024
Found leds on console not all illuminating. Removed and replaced console. Checked operation