We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77057
Louis R
Job Details: 01/23/2024
"Checked unit found bad gearcase, valve, cam and shifter. Customer will replace unit."
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Houston, TX 77024
Louis R
Job Details: 01/23/2024
Found bad switch; ordrng 1 W11696574 (Guard) and 1 W11636605 (Pedal) and 1 Wpw10451270 (Switch)
We serviced a
JENN-AIR COOKTOP
Model JDCP548WP02
Near Spring, TX 77386
Osiel
Job Details: 01/23/2024
Burner and burner cap not properly mounted not allowing flame to fully spread
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Fulshear, TX 77441
martin
Job Details: 01/23/2024
"Inspected and found glass debris inside drain pump preventing from draining Removed and ran diagnostics, working properly now"
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GP0
Near Spring, TX 77386
Osiel
Job Details: 01/23/2024
Customer not using high efficiency detergent leaving too much home at the end of cycle
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Galveston, TX 77551
donnie
Job Details: 01/23/2024
Unit not getting cold water. Replaced inlet water valve assy. Operations are correct now; used 1 W11038689 (Valve) from stock
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Galveston, TX 77554
donnie
Job Details: 01/23/2024
Unit sump was dry and recirculating pump was on. Found water was leaking out bottom of sump tank. Installed drain cap correctly. Operations are correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77493
martin
Job Details: 01/23/2024
Ran diagnostics and no codes found Found rinse aid reservoir emptyAdvised customer the importance of using rinse aid for optimal performance
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near League City, TX 77573
anthony
Job Details: 01/23/2024
Adjusted door to close properly but the customer is unhappy with the capacity and is getting ahold of the builder to see about getting another unit
We serviced a
KITCHENAID OVEN
Model KOSC504PPS0
Near Houston, TX 77098
Louis R
Job Details: 01/23/2024
Ran diagnostics.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Richmond, TX 77406
raul
Job Details: 01/23/2024
Upon arrival found loose connection on heating element.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Richmond, TX 77406
raul
Job Details: 01/23/2024
Upon arrival secure lose regulator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Humble, TX 77338
leonard
Job Details: 01/23/2024
checked unit and ordered parts for repair. Tpb.extended warranty advised they used a different company to make repairs and to close out for trip and diagnosis.returning parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Richmond, TX 77407
raul
Job Details: 01/23/2024
Upon inspection found connection at junction box loose. I secured and now unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77014
Osiel
Job Details: 01/23/2024
Ran diagnostics - heater is working - bad air flow Customer not cleaning lint filter after every load creating lint buildup causing bad air flow within unit.
We serviced a
WHIRLPOOL RANGE
Model WFG505MOMS0
Near Richmond, TX 77407
raul
Job Details: 01/23/2024
Adjusted burner head
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS0
Near Houston, TX 77024
jerrell
Job Details: 01/23/2024
Need to follow up with maintenance ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Houston, TX 77014
Osiel
Job Details: 01/23/2024
"Spray arm knocked loose - reinstalled, properly mounting base operating normally"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Houston, TX 77038
Osiel
Job Details: 01/23/2024
Trip and diagnostics - unit is operational
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77036
derrick
Job Details: 01/23/2024
Unit replaced by manufacturer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Houston, TX 77076
Gary L
Job Details: 01/23/2024
Ordering parts ; ordrng 1 W10843121 (Drier) and 1 Wpw10507886 (Compressor)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LC1
Near Pearland, TX 77581
chris
Job Details: 01/23/2024
Found article in tub ring that caused water to flow over. Removed article. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near La Marque, TX 77568
anthony
Job Details: 01/23/2024
Needs control ; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Houston, TX 77088
Gary L
Job Details: 01/23/2024
Unit needs to be uninstalled. Vent pipe running through Wall is attached to microwave and blower is hitting tape covering pipe.
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE00
Near Spring, TX 77382
kayla
Job Details: 01/23/2024
"When ice maker is filling, water drips from reservoir burst through the liner from within freezer cabby.. this has nothing to do with the filter housing that was replaced. This is a separate issue and customer is aware. Called techline to document that this was a known issue previously as shown in the photos that proof of floors were that way before the filter housing was replaced. The ice maker reservoir and tubing left water stains that accumulated through a long period of time and was there before. Techline recommended to replace both fill tube to ice maker and the reservoir. This requires two techs, will have to uninstall the built in cabby. Estimate grand total: 741.97 .. service fee will be charged as this is nothing to do with the filter housing from previous visit."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Conroe, TX 77301
james
Job Details: 01/23/2024
Order parts reschedule with customer2wgt; ordrng 1 W11565127 (MODULE-SPK) and 1 W11666003 (IGNTR-SURF)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Arcola, TX 77583
roosevelt
Job Details: 01/23/2024
bad fan motor; ordrng 1 w11441128 (fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Arcola, TX 77583
roosevelt
Job Details: 01/23/2024
broken cam; ordrng 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details: 01/23/2024
replaced bad control
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Rosharon, TX 77583
roosevelt
Job Details: 01/23/2024
replaced parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77062
chris
Job Details: 01/23/2024
Replaced faulty control board and user interface. Unit is now working as intended no leaks at this time.
We serviced a
AMANA RANGE
Model AER6303MFB
Near Houston, TX 77028
Gary L
Job Details: 01/23/2024
Removed and replaced left and right rear burners and switches. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Richmond, TX 77406
raul
Job Details: 01/23/2024
Replaced heater element ran cycle and no more error codes.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Richmond, TX 77406
raul
Job Details: 01/23/2024
Replaced console. Ran microwave working properly.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Richmond, TX 77406
raul
Job Details: 01/23/2024
Will need control board and bake element; ordrng 1 W11649136 (Control board) and 1 W11545804 (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Fulshear, TX 77441
martin
Job Details: 01/23/2024
"Needs thermostat,cut off,heater,fuse; ordrng 1 WP3977767 (Thermostat) and 1 279838 (Heater) and 1 W10900067 (Cut off) and 1 WP3392519 (Fuse)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Houston, TX 77092
Gary L
Job Details: 01/23/2024
Found voltage dropping when start button is pressed. Checked operation and function and found dryer fine. Customer needs an electrician
We serviced a
JENNAIR OVEN
Model JJW3830DP
Near Bellaire, TX 77401
derrick
Job Details: 01/23/2024
Order control; ordrng 1 W11232121 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77024
jerrell
Job Details: 01/23/2024
Need to order; ordrng 1 W10757851 (Cohtrol)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Roman Forest, TX 77357
leonard
Job Details: 01/23/2024
replaced faulty suspension and ran test cycle. test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Alvin, TX 77511
chris
Job Details: 01/23/2024
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Houston, TX 77079
jerrell
Job Details: 01/23/2024
Installed harness all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Alvin, TX 77511
chris
Job Details: 01/23/2024
Replaced faulty damper assembly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77016
Gary L
Job Details: 01/23/2024
Ordering parts ; ordrng 1 W11172234 (Housing) and 1 W10919352 (Drawer)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spring, TX 77386
Osiel
Job Details: 01/23/2024
Replace LED module on freezer side all lights are on and operational
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Spring, TX 77389
Osiel
Job Details: 01/23/2024
All burners are turning on and responsive - bake and broil also operating and working as intended. Unit is working as design
We serviced a
KITCHENAID FREEZER
Model KBSD602ESS01
Near Spring, TX 77379
Osiel
Job Details: 01/23/2024
"Replace compressor, evaporator, and filter dryer"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Houston, TX 77090
Osiel
Job Details: 01/23/2024
"Unit is operating as design - heating element working, good air flow no internal clogs & door switch is responsive"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77070
Osiel
Job Details: 01/23/2024
Replace motor and belt - unit is working as normal
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77067
Osiel
Job Details: 01/23/2024
Replaced bad cam from T/S unit is operational no noise; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL VENTHOOD
Model WVU17UC0JS
Near Richmond, TX 77407
raul
Job Details: 01/23/2024
Replaced vent hood fan motor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77092
Gary L
Job Details: 01/23/2024
Found switch shorted. Removed and replaced float switch. Checked operation and function
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB
Near Galveston, TX 77551
donnie
Job Details: 01/23/2024
Error code for voltage incorrect. Found and repaired loose black wire l2 at terminal block. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, TX 77301
james
Job Details: 01/23/2024
Do not order parts at this time. Customer not making repairs3wgt; ordrng 1 W11449840 (GEARCASE) and 1 W11395618 (CAPACITOR) and 1 W10721967 (CAM) and 1 W11239857 (belt) and 1 W11481722 (ACTUATOR) and 1 W10752283 (washplate) and 1 W10752187 (screw)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Galveston, TX 77551
donnie
Job Details: 01/23/2024
Replaced icemaker operations correct
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Bellaire, TX 77401
Louis R
Job Details: 01/22/2024
Adjust freezer feet to balance unit
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77339
leonard
Job Details: 01/22/2024
rebooted control and cleared f6e1 error code and ran recalibration and test cycle. test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77090
Osiel
Job Details: 01/22/2024
heating element not working need replacement ; ordrng 1 WP3977767 (THRMST-FIX) and 1 279838 (ELEMENT) and 1 279816 (CUTOFF-TML) and 1 WP3387134 (THRMST-FIX) and 1 WP3392519 (FUSE-THRML)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Hitchcock, TX 77563
donnie
Job Details: 01/22/2024
Need filter housing; ordrng 1 W10394053 (Filter housin)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Texas City, TX 77591
donnie
Job Details: 01/22/2024
"Several problems with unit; ordrng 1 W11170319 (Board) and 1 W11210459 (Valve) and 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W10006384 (Belt) and 1 W10913953 (Actuator) and 1 W10890624 (Motor) and 1 W11307244 (Latch), states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model wmh31017hs
Near Texas City, TX 77591
donnie
Job Details: 01/22/2024
Unit not heating ; ordrng 1 W11301790 (Wire harness) and 1 W11493410 (Mag) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 W10836753 (Transformer) and 1 W11551761 (Interlock) and 1 W11551558 (Interlock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Seabrook, TX 77586
donnie
Job Details: 01/22/2024
"Pulled freezer drawer, evap cover. Adjusted Freon lines rubbing on evaporator fan housing.adjusted tubing. Operations are correct now."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Dickinson, TX 77539
donnie
Job Details: 01/22/2024
Replaced gearcase and wash plate
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Santa Fe, TX 77517
donnie
Job Details: 01/22/2024
Installed board again and wash motor assy. Same issue. Ordering a wiring harness; ordrng 1 W11330869 (Motor) and 1 W11678803 (Wire harness)
We serviced a
WHIRLPOOL WASHER
Model WDF331PAHS1
Near Hockley, TX 77447
gary
Job Details: 01/22/2024
Will need to contact customer ad receive correct information on model and serial ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77092
Gary L
Job Details: 01/22/2024
Ice maker started working again. Follow up with the customer next Monday 1/29/24
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77037
Gary L
Job Details: 01/22/2024
Removed and replaced agitator assembly. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77041
Gary L
Job Details: 01/22/2024
Found bad evaporator thermistor. Removed and replaced evaporator cover and circuit board
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Alvin, TX 77511
chris
Job Details: 01/22/2024
Found faulty regulator and tubing part order ; ordrng 1 W11449506 (Regulator) and 1 W11680399 (Tubing) and 1 W10420040 (Tubing)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Friendswood, TX 77546
chris
Job Details: 01/22/2024
Found faulty pump and motor assembly part order ; ordrng 1 W11460946 (Pump and motor)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Magnolia, TX 77354
gary
Job Details: 01/22/2024
"Part received, will need to be put back on schedule ; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77075
chris
Job Details: 01/22/2024
Found faulty water valve part order ; ordrng 1 W11210463 (Water valve)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Richmond, TX 77406
raul
Job Details: 01/22/2024
Will also add thermal cut off; ordrng 1 280148 (Thermal cut off)
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Hockley, TX 77447
gary
Job Details: 01/22/2024
Pending documentation with tech line.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Tomball, TX 77375
kayla
Job Details: 01/22/2024
Repaired unit. All operations are correct now. Customer approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77096
Louis R
Job Details: 01/22/2024
Unit being replaced
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77079
jerrell
Job Details: 01/22/2024
Installed slider all test normal.; used 1 W10734521 (Slider) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Houston, TX 77024
jerrell
Job Details: 01/22/2024
Adjust loose electricals on controls ran test all operations normal. This. Is a different issue not related to the seal system repair.
We serviced a
AMANA RANGE
Model AGR6303MMB0
Near Conroe, TX 77301
james
Job Details: 01/22/2024
Checked unit and replaced shorted control. Ran test cycle and unit checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grangerland, TX 77302
james
Job Details: 01/22/2024
Checked unit and replaced shorted ACU. Ran auto test cycle and unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near League City, TX 77573
donnie
Job Details: 01/22/2024
"Defrosted water tank, raised ref temp too 38degrees. Dispenser is working correctly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near League City, TX 77573
donnie
Job Details: 01/22/2024
Repaired open circuit too drain pump. Operation are correct now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Kemah, TX 77565
donnie
Job Details: 01/22/2024
Unit needs comp; ordrng 1 W11580057 (Comp) and 1 W11546690 (Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Dickinson, TX 77539
donnie
Job Details: 01/22/2024
"Ran diagnostics, no error codes. Rebooted unit icemaker cycled operation are correct now"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near La Marque, TX 77568
donnie
Job Details: 01/22/2024
Customer was not aware of limiters on burners keeping top burners from staying on high heat
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77026
Gary L
Job Details: 01/22/2024
Whirlpool replacing washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Spring, TX 77386
Osiel
Job Details: 01/22/2024
customer approved quote - replacing LED modules ; ordrng 1 w11683244 (LED Module)
We serviced a
WHIRLPOOL RANGE
Model WEG745HOLZ4
Near Richmond, TX 77406
raul
Job Details: 01/22/2024
As I got ready to replace parts unit is infested with roaches. Called to document SR 7738047237
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS02
Near Fulshear, TX 77441
martin
Job Details: 01/22/2024
Inspected and found control panel not retaining the On setting for the turn table motor to stray ON Called tech support to document SR#7738297184Will order new console covered Part only customer will pay labor $162 he approved ; ordrng 1 W11375458 (CONTROL PANEL)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Humble, TX 77338
leonard
Job Details: 01/22/2024
checked unit in clean cycle and found sudsing and leaking out vents. called Tech line per request and spoke with Steve and he reaffirmed that too much detergents being used causing build up in tub causing sudsing which will make unit leak out of vents. no other problems or leaks found. SR#7738293474.
We serviced a
ROPER DRYER
Model RGD4516FW
Near Houston, TX 77088
Gary L
Job Details: 01/22/2024
Found open thermal cutoff. Removed and replaced thermal cutoff and fixed thermostat. Checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77091
Gary L
Job Details: 01/22/2024
Found shorted relay on control board. Removed and replaced control board and bulb. Checked operation
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM03
Near Houston, TX 77043
jerrell
Job Details: 01/22/2024
Dropped. Data loggers off to customer ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Humble, TX 77396
leonard
Job Details: 01/22/2024
re-installed loose left side door hinge and checked operation. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
martin
Job Details: 01/22/2024
Replaced parts list Tested and working properly now
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Katy, TX 77493
martin
Job Details: 01/22/2024
Replaced parts Tested and working properly now
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77388
Osiel
Job Details: 01/22/2024
replaced drain pump - operating as normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77090
Osiel
Job Details: 01/22/2024
"replaced compressor, filter drier & evaporator - vacuumed tested system held a vacuum no weak point or leaks."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77014
Osiel
Job Details: 01/22/2024
"replaced control board, console & harness - unit is now responsive and operating as normal"
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ5
Near La Marque, TX 77568
donnie
Job Details: 01/22/2024
Replaced gas valves operations are correct on range