We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Houston, TX 77077
jerrell
Job Details:
04/01/2022
Found that the customer do not have proper voltage to the dryer and the customer will need to contact maintenance to correct plug voltage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sugar Land, TX 77478
derrick
Job Details:
04/01/2022
Replaced broken water tube to ice maker and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBBL306ESS01
Near Magnolia, TX 77354
gary
Job Details:
04/01/2022
Ran diagnostics replaced different light module from previous call attempted to get authorization from Patricia at tpss but was denied.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204GPS
Near Houston, TX 77024
angel
Job Details:
04/01/2022
Needs parts; ordrng 1 W11124384 (Pump) and 1 W11305303 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC
Near Magnolia, TX 77354
gary
Job Details:
04/01/2022
Call canceled at door unit was exchanged
We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, TX 77433
donnie
Job Details:
04/01/2022
"Pulled double wall oven, replaced both cool down blowers. Operations are correct now"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Magnolia, TX 77354
gary
Job Details:
04/01/2022
"Ran diagnostics, customer advised on issue with length of vent in home unit checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model CAE2795F01
Near Pearland, TX 77581
Osiel
Job Details:
04/01/2022
Found faulty control and broken latch replaced parts unit is working as intended no issues found at this time
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Houston, TX 77096
angel
Job Details:
04/01/2022
Replaced faulty led assembly all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Houston, TX 77057
angel
Job Details:
04/01/2022
Adjusted rear panel and tested. there is a noise coming from the liner from refrigerant flowing but this is normal and there isnt anything that can be done customer calling to see if they will offer a replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Richmond, TX 77406
martin
Job Details:
04/01/2022
REPLACED FREEZER DOOR AND ICE CONTAINER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77094
jerrell
Job Details:
04/01/2022
Need to order ; ordrng 1 W11130444 (Ice maker) and 1 W10341320 (Valve) and 1 W10498992 (Valve)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, TX 77441
martin
Job Details:
04/01/2022
Arrived to customer home and reinstalled oven to begin replacing MW control board. The control board was not the correct one. Will have office send to product research and order correct one ; saved tckt
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC565FW2
Near Tomball, TX 77377
gary
Job Details:
04/01/2022
Ran diagnostics ordering complete new control and drain pump ; ordrng 1 W11399433 (Control) and 1 W11399437 (Pump)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cypress, TX 77429
donnie
Job Details:
04/01/2022
"Replaced fm valve assy,control board and all three igniters"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond, TX 77469
raul
Job Details:
04/01/2022
I ran a diagnostic and didnt find any error codes. Customer explained to me that she open the door and when she closed it; the dishwasher never started again. I explained to customer that when door is open she will need to press start again.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Spring, TX 77382
Josue
Job Details:
04/01/2022
Trip and diagnose covered. Needs new element. Mr refused estimate since he has home warranty. Estimate 144.34 for part and labor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Spring, TX 77382
Josue
Job Details:
04/01/2022
Compressor humms all sounds normal. All operations are correct.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pearland, TX 77584
Osiel
Job Details:
04/01/2022
Found faulty wire harness replaced harness unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77083
raul
Job Details:
04/01/2022
Upon arrival the unit was working fine. I inspected for any water leaks and didnt find any.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Spring, TX 77382
Josue
Job Details:
04/01/2022
"Needs new thermistor and sensor.. may need new ctrl board but the electronics are discontinued. Estimate 549.86 for other parts, labor, and service fee. Mr paid service fee 140.67 with Cc authorization # 24165P"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Pearland, TX 77584
Osiel
Job Details:
04/01/2022
7733329850Customer complaining about noise from unit advised customer noises are normal due to functionality of unit advised Tech Line unit is working as intended
We serviced a
WHIRLPOOL OVEN
Model SB130PER0
Near Houston, TX 77083
raul
Job Details:
04/01/2022
Customer had a notice from center point that they had a gas leak. Parts are discontinued
We serviced a
AMANA DRYER
Model NED4655EW1
Near Spring, TX 77389
Josue
Job Details:
04/01/2022
"CUSTOMER AT FAULT DUE TO NOT MAINTAINING THE LINT AFTER EVERY LOAD. MAINTENANCE AND MANAGEMENT NOTIFIED TO ADVISE CUSTOMER WE WILL NOT BE SERVICING IT AGAIN IF THIS ISSUE CONTINUES WITH LINT. UILD UP IN LINT CATCHER, BLOWER WHEEL, BULK HEAD... ONLY FIRST REPLACEMENT IN WARRANTY. REPLACED ELEMENT AND THERMOSTAT CUT OFF. ALL OPERATIONS ARE CORRECT NOW.; used 1 279816 (Cut off thermal), and 1 279838 (Element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77008
levis
Job Details:
04/01/2022
checked unit adjusted the fill tube to the ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/01/2022
customer has a cosmetic issue all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Richmond, TX 77407
raul
Job Details:
04/01/2022
Replaced fridge door and nameplate
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77024
angel
Job Details:
04/01/2022
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77027
levis
Job Details:
04/01/2022
checked unit ran a test cycle the element is cycling on and off by the tstats the unit checked ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Fulshear, TX 77441
raul
Job Details:
04/01/2022
Assisted My; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pearland, TX 77584
Osiel
Job Details:
04/01/2022
Found faulty rails replaced rails unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near La Marque, TX 77568
Osiel
Job Details:
04/01/2022
Found faulty water valve related valve unit is working as intended no issues found at this time ; used 1 W10869800 (Water valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Seabrook, TX 77586
Osiel
Job Details:
04/01/2022
Found unit not going into defrost part order no return date ; ordrng 1 Wireharness (W10637660)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Shenandoah, TX 77385
james
Job Details:
04/01/2022
Checked unit and adjusted and added shim to top unit cover. Cover was dragging on hinge and making the squealing noise . Unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Spring, TX 77373
Josue
Job Details:
04/01/2022
Replaced part for recall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Spring, TX 77388
Josue
Job Details:
04/01/2022
Needs sealed system repair. Mrs refused estimate and will purchase new. Mrs paid service fee 140.67 with check # 597
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Sugar Land, TX 77498
roosevelt
Job Details:
04/01/2022
bad evap. harness and customer will needs to defrost unit 24 hrs before i return for repaires; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77479
roosevelt
Job Details:
04/01/2022
ajusted bottom cover or pan on refrigerator
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near Houston, TX 77063
levis
Job Details:
04/01/2022
replaced the door hinge
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Cypress, TX 77433
Josue
Job Details:
04/01/2022
Replaced part. Rebooted unit. Ran diagnostics. All operations are correct. Mrs paid balance 190.60 with Cc authorization #
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Sugar Land, TX 77479
derrick
Job Details:
04/01/2022
Replaced control and checked operation of unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS0
Near Sugar Land, TX 77478
roosevelt
Job Details:
04/01/2022
replaced bad damper
We serviced a
KITCHEN AID OVEN
Model KEBS207SSS
Near Missouri City, TX 77459
roosevelt
Job Details:
04/01/2022
bad element; ordrng 1 WP9760774 (elmnt-brol)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Missouri City, TX 77459
roosevelt
Job Details:
04/01/2022
checkec and water was off turned on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
derrick
Job Details:
04/01/2022
Consumer air gap clogged and needs to be replaced. Operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sugar Land, TX 77479
derrick
Job Details:
04/01/2022
Order parts; ordrng 1 W11185701 (Gear case) and 1 W10905022 (Clutch) and 1 W10905025 (Slider)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
leonard
Job Details:
04/01/2022
assisted Ken
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Houston, TX 77036
angel
Job Details:
04/01/2022
Recalibrated unit and retested unit. Filled unit with water and water level is okay
We serviced a
KITCHEN AID OVEN
Model KDRS463VSS03
Near Houston, TX 77036
angel
Job Details:
04/01/2022
Adjusted door to close properly all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near West University Place, TX 77005
angel
Job Details:
04/01/2022
Tested unit and recalibrated could not find water leak at this time customer to monitor unit and call back if problem returns
We serviced a
MAYTAG WASHER
Model MVWC700VW1
Near Houston, TX 77027
levis
Job Details:
04/01/2022
checked unit found the gearcase noisey the customer declined the repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77345
Louis R
Job Details:
04/01/2022
not cooling. replaced evaporators and compresser. then found unrepairable leak on suction line in freezer. LV confirmed with techline.auth# K129C70NL2
We serviced a
[UIS # 374051] DISHWASHER
Model JDB1105AWS
Near Houston, TX 77007
levis
Job Details:
04/01/2022
checked unit the customer will run cleaner through the unit
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS0
Near Houston, TX 77005
angel
Job Details:
04/01/2022
Reset control and tested unit all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Grangerland, TX 77302
james
Job Details:
04/01/2022
"Checked unit and replaced shorted control board, evaporator harness and thermistor. Unit checks ok."
We serviced a
WHIRLPOOL COOKTOP
Model W5CG3024XS01
Near Missouri City, TX 77459
roosevelt
Job Details:
04/01/2022
"defective harness needs to order new 1; ordrng 1 WPW10256071 (harns-wire), used 1 WPW10286646 (HARNESS) from stock"
We serviced a
JENNAIR WALLOVEN
Model JJW2830IL01
Near Cypress, TX 77433
Josue
Job Details:
04/01/2022
Helped DO uninstall unit to replace parts. Reinstalled unit. Ran diagnostics. All ops correct.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near League City, TX 77573
Gary L
Job Details:
04/01/2022
Found faulty Icemaker replaced Icemaker unit is now working as intended
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77041
jerrell
Job Details:
03/31/2022
Ran diagnostics reset controls all test normal
We serviced a
JENNAIR REFRIGERATOR
Model JFC2089BEP01
Near Houston, TX 77082
martin
Job Details:
03/31/2022
; ordrng 1 WPW10677146 (CONTROL BOARD) and 1 W11346623 (FILTER HEAD) and 1 WPW10224292 (HARNESS with thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Mont Belvieu, TX 77523
ricky
Job Details:
03/31/2022
"found door warped, need door; ordrng 1 w10642551 and 1 w10642554"
We serviced a
AMANA WASHER
Model NTW4516FW
Near League City, TX 77573
dadrick
Job Details:
03/31/2022
checked over unit. found no failer codes stored. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW
Near Conroe, TX 77384
james
Job Details:
03/31/2022
Checked unit for error codes and none found. Adjusted front suspension rods. Ran auto test cycle and manual cycles and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Conroe, TX 77384
james
Job Details:
03/31/2022
Order parts reschedule with customerTechnical Service Pointer #: W116064092wgt; ordrng 12 W11484836 (LED Module)s
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Mont Belvieu, TX 77523
ricky
Job Details:
03/31/2022
found and cleared air draft and cycled
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baytown, TX 77520
ricky
Job Details:
03/31/2022
found unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near La Porte, TX 77571
ricky
Job Details:
03/31/2022
need mtr; ordrng 1 w10847849 and 1 2315549 and 1 2169142
We serviced a
JENN-AIR RANGE
Model JIS1450DS1
Near Sugar Land, TX 77479
derrick
Job Details:
03/31/2022
Put bottom drawer on track properly and checked operation of it ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near La Porte, TX 77571
ricky
Job Details:
03/31/2022
found and replaced shorted cap and cycled; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
03/31/2022
replaced broken door glass and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near The Woodlands, TX 77375
Josue
Job Details:
03/31/2022
Ordering parts. 4 wgtI have the heater bushing; ordrng 1 W11505225 (UI panel) and 1 W11506012 (Ctrl elec) and 1 W11460945 (Sump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Humble, TX 77346
leonard
Job Details:
03/31/2022
order parts 2wgt; ordrng 1 W11462459 (control board) and 1 W11460949 (control panel) and 1 W11537778 (heating element) and 1 W11497943 (drain pump) and 1 W11410464 (owi sensor) and 1 W11573758 (thermostat) and 1 W11568793 (wire harness)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS
Near Richmond, TX 77407
martin
Job Details:
03/31/2022
"Will reorder baffle,fan motor and blade; ordrng 1 W10860984 (FAN MOTOR) and 1 W11234761 (BAFFLE) and 1 W10819914 (FAN BLADE)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rosharon, TX 77583
derrick
Job Details:
03/31/2022
Replaced shorted t stat and checked operation of unit ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Arcola, TX 77583
derrick
Job Details:
03/31/2022
Replaced pump and checked operation of unit ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Alvin, TX 77511
Gary L
Job Details:
03/31/2022
Found faulty motor and blower wheel order parts ; ordrng 1 694089 (Blower) and 1 W10396029 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77030
levis
Job Details:
03/31/2022
replaced evaporator drain pan
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near New Caney, TX 77357
leonard
Job Details:
03/31/2022
unkinked water line and rerouted and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Caney, TX 77357
leonard
Job Details:
03/31/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77096
levis
Job Details:
03/31/2022
checked unit adjusted the air control settings and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77081
levis
Job Details:
03/31/2022
replaced fan motor and blade
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sugar Land, TX 77498
derrick
Job Details:
03/31/2022
Order parts per tech line; ordrng 1 W10736144 (Fill tube)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Roman Forest, TX 77357
leonard
Job Details:
03/31/2022
order part 2wgt; ordrng 1 W11025157 (pump&motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Shenandoah, TX 77385
james
Job Details:
03/31/2022
Checked unit and adjusted fresh food air filter housing. Unit checks ok.
We serviced a
AMANA M/W OTR
Model AMV2307PFS4
Near Fresno, TX 77545
roosevelt
Job Details:
03/31/2022
parts was defective dl auth# kis a128vx0nl2; ordrng 1 w11544456 (control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Rosharon, TX 77583
roosevelt
Job Details:
03/31/2022
assissted derrick
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Santa Fe, TX 77510
Gary L
Job Details:
03/31/2022
"Found faulty rack properly reinstalled rack unit, is now working as intended, no leaks at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Sugar Land, TX 77478
roosevelt
Job Details:
03/31/2022
bad display and control dl auth# is w128ra1nl2; ordrng 1 w11545876 and 1 W11192682 (cntrl-elec)
We serviced a
WHIRLPOOL KITCHEN
Model KUIX535HPS
Near Cypress, TX 77429
donnie
Job Details:
03/31/2022
Auxiliary drain pump open.; ordrng 1 1901a (Pump)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Cypress, TX 77429
donnie
Job Details:
03/31/2022
Replaced basket hub assy. Operations are correct now ; used 1 W10528947 (Hub) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Cypress, TX 77429
donnie
Job Details:
03/31/2022
"Replaced acu , door lock and ui. Operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hockley, TX 77447
gary
Job Details:
03/31/2022
Ran diagnostics ordering complete new ice container ; ordrng 1 Wpw10558423 (Ice container)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Tomball, TX 77377
gary
Job Details:
03/31/2022
"Replaced damaged panel assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Magnolia, TX 77355
gary
Job Details:
03/31/2022
"Replaced complete Icemaker assembly in unit, all functions checked okay at this time"
We serviced a
WHIRLPOOL OTR MICRIWAVE
Model WMH31017HS08
Near Magnolia, TX 77355
gary
Job Details:
03/31/2022
Closing ticket
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Rosharon, TX 77583
derrick
Job Details:
03/31/2022
Replaced doors in microwave and checked operation unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Houston, TX 77070
Josue
Job Details:
03/31/2022
Ordering parts. 2 wgtI have studs/stoppers; ordrng 1 W11095590 (Console UI asy black) and 1 W11087226 (Ctrl elec)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Cypress, TX 77433
Josue
Job Details:
03/31/2022
Needs new ACU.. possible gearcase and shaft issue as well. Mrs refused estimate and will purchase new. Mrs paid service fee 140.67 with check # 2854
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Houston, TX 77084
jerrell
Job Details:
03/31/2022
Installed control all test normal.
We serviced a
WHIRLPOOL WASHER
Model GST9679PW2
Near Houston, TX 77084
jerrell
Job Details:
03/31/2022
Adjust lid switch all test normal.