We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Montgomery, TX 77356
james
Job Details:
12/14/2022
Order part reschedule with customermisformed; ordrng 1 W11527890 (DISHRACK)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Stafford, TX 77477
roosevelt
Job Details:
12/14/2022
checkedc and unit worked as designed
We serviced a
IKEA REFRIGERATOR
Model IRT138FDM00
Near Houston, TX 77044
leonard
Job Details:
12/14/2022
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Missouri City, TX 77459
roosevelt
Job Details:
12/14/2022
customer said that unit is working
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Missouri City, TX 77459
roosevelt
Job Details:
12/14/2022
replaced stuck sock from drian pump
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/14/2022
bad sensor dl auth# is k159fd0nl2; ordrng 1 w11598121 (sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM504EPA0
Near Montgomery, TX 77356
james
Job Details:
12/14/2022
Checked unit and repaired loose connection at control and reset controls. Ran test cycle and uit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77062
johnny
Job Details:
12/14/2022
Found loose connection @terminal block readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL STOVETOP
Model WFG550SOLZ1
Near Houston, TX 77075
johnny
Job Details:
12/14/2022
Replaced faulty burner head unit is working as intended no issues found at this time
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Montgomery, TX 77356
james
Job Details:
12/14/2022
Checked unit and repaired loose connection at water inlet valve. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77007
Louis R
Job Details:
12/14/2022
Checked unit. Fixed clogged water dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Montgomery, TX 77356
james
Job Details:
12/14/2022
"Checked unit and replaced shortedcontrol box, open evap harness and thermistor. Unit checks ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77073
Gary L
Job Details:
12/14/2022
Found faulty capacitor. Removed and replaced motor capacitor. Checked operation ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Spring, TX 77373
Gary L
Job Details:
12/14/2022
Checked operation and function. Found unit working fine at present time. Checked voltage during operation and found voltage fine.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Spring, TX 77373
Gary L
Job Details:
12/14/2022
Found faulty timer. Removed and replaced timer and cycling thermostat. Checked operation
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Porter, TX 77365
leonard
Job Details:
12/14/2022
replaced burnt and loose connection terminal block kit and checked operations. ck ok; used 1 279318 (TERMINAL) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near The Woodlands, TX 77380
Gary L
Job Details:
12/14/2022
Checked operation and function of range. Burners are all working fine. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Atascocita, TX 77346
donnie
Job Details:
12/14/2022
Auger motor is locked up; ordrng 1 W11310391 (Auger motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
raul
Job Details:
12/14/2022
Replaced ice maker and thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Houston, TX 77345
donnie
Job Details:
12/14/2022
"No error codes in diagnostics, rebooted unit operations are correct now"
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Houston, TX 77044
donnie
Job Details:
12/14/2022
Need glass top; ordrng 1 W11476189 (Top) and 1 W11093627 (Trim) and 6 W11568604 (Bezel)s
We serviced a
AMANA DRYER
Model NED4655EW0
Near Spring, TX 77388
Gary L
Job Details:
12/14/2022
Found wire broken and screw broken into nut on terminal block. Removed and replaced nuts and screws to terminal block. Checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Spring, TX 77373
donnie
Job Details:
12/14/2022
Replaced damaged door on microwave
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM05
Near Houston, TX 77019
anthony
Job Details:
12/14/2022
610 adjusted door gasket to allow door to close fully all ok no problem
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Houston, TX 77055
Louis R
Job Details:
12/14/2022
Customer could not locate unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77043
Louis R
Job Details:
12/14/2022
Found bad motor & drain pump; ordrng 1 W11416362 (Motor & sump) and 1 W11434044 (Fill valve) and 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Missouri City, TX 77459
derrick
Job Details:
12/14/2022
Assisted Russ on call
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
derrick
Job Details:
12/14/2022
Replaced shorted capacitor and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW01
Near Huffman, TX 77336
leonard
Job Details:
12/14/2022
checked unit and all operations are working properly now. customer willl call back if happens again. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, TX 77433
kayla
Job Details:
12/14/2022
Replaced parts. Ran diagnostics. All operations are correct. Customer to monitor unit.
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9200CWS2
Near Hockley, TX 77447
gary
Job Details:
12/14/2022
Replaced right and left hand hinge in door and adjusted spring placement. All functions checked ok at this time
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Jamaica Beach, TX 77554
miguel
Job Details:
12/14/2022
checked over unit. found bad cntrl box and thermistor. instaled new cntrl box and thermistor. unit working as designed now.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Sealy, TX 77474
martin
Job Details:
12/14/2022
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Magnolia, TX 77354
gary
Job Details:
12/14/2022
"Replaced main control, clutch and stator. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Magnolia, TX 77354
gary
Job Details:
12/14/2022
Unable to reach customer will need RS ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Houston, TX 77042
jerrell
Job Details:
12/14/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Houston, TX 77007
ben
Job Details:
12/14/2022
order parts; ordrng 1 W11172798 (cntrl-elec) and 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77007
ben
Job Details:
12/14/2022
replaced the frezer door
We serviced a
WHIRLPOOL1299] WASHER
Model WTW8240YW0
Near Houston, TX 77019
ben
Job Details:
12/14/2022
checked unit found the lid latch shorted the customer declined the repair. part 149.95 serv/lab 249.95 tax 32.99 tol.432.89
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Houston, TX 77006
ben
Job Details:
12/14/2022
checked unit thawed out the defrost drain
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW04
Near Houston, TX 77027
ben
Job Details:
12/14/2022
thawed out the defrost drain
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77005
ben
Job Details:
12/14/2022
replaced idlervpulley and rollers
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Houston, TX 77005
ben
Job Details:
12/14/2022
checked unit found the pump/motor asmy leaking the customer will call back to repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bellaire, TX 77401
ben
Job Details:
12/14/2022
replaced the ice bin and chute
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cypress, TX 77433
kayla
Job Details:
12/14/2022
Still not heating. Ordering part. Three wgt; ordrng 1 W10836753 (Transformer)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Pinehurst, TX 77362
gary
Job Details:
12/14/2022
Replaced main control assembly and customer advised on no temperatures. Unit checked ok at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details:
12/14/2022
Replaced compressor assembly added dryer and recharged system. All functions checked ok at this time. Closing ticket
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Magnolia, TX 77355
gary
Job Details:
12/14/2022
Replaced splutch actuator and belt assembly. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Brookshire, TX 77423
martin
Job Details:
12/14/2022
Needs fridge door ; ordrng 1 LW10668874 (Fridge door)
We serviced a
KITCHEN AID OVEN
Model KODE500ESS05
Near Houston, TX 77098
anthony
Job Details:
12/14/2022
Replaced shorted controls all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cypress, TX 77429
kayla
Job Details:
12/14/2022
"Same part defective compressor. Ordering more parts. Three wgt, two tech with DO; ordrng 1 W11455472 (Compressor kit) and 1 W11024453 (Drier) and 1 W11320585 (Inverter box) and 1 W11455229 (Main ctrl)"
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7232HW0
Near Cypress, TX 77429
kayla
Job Details:
12/14/2022
"Rotor stator getting stuck and not spinning, also found error code for ACU miscommunication to engaging motor and not engaging shifter. Customer paid service fee.. authorization 101190Estimate: 129.95 service fee, 344.53 gearcase, 268.61 stater, 88 clutch, 32.18 slider, 132.32 rotor, 145.69 wash plate, 399.59 ACU, 305 labor, 152.28 tax, 1998.15 total.Customer will contact Maytag for authorization parts and double labor for gearcase replacement.If customer calls back order part numbers: W11449841, W10915700, W10754448, W10734521, W10915701, W10902814, W11419171.Four wgt"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cypress, TX 77429
kayla
Job Details:
12/14/2022
Found no issues at this time. Unit working as designed. Ran diagnostics and found no error codes. I asked the customer to put clothes in at least half full and put on normal cycle to test. All operations are correct. Customer does not believe that this machine is working properly. Called tech line and spoke to Steve.. SR# 7735274790
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Katy, TX 77494
raul
Job Details:
12/14/2022
Replaced console
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Houston, TX 77083
raul
Job Details:
12/14/2022
Customer no longer needs service she got fridge replace
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Katy, TX 77493
martin
Job Details:
12/14/2022
"Arrived at customer home to troubleshoot and she started to complaint over the machine not working for 20 minutes and would not allow for me to start diagnosing Finally turned unit on and water filling up properly Customer said unit shakes,moves and makes noises during spring cycles Uploaded customer own pictures where it clearly shows unbalanced loads Referred customer to use and care manual regarding unbalanced loadsCalled tech support to document SR#7735275060"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Katy, TX 77493
martin
Job Details:
12/14/2022
Replaced control board and thermal fuse
We serviced a
JENN-AIR REFRIGERATOR
Model F42NXFXDE02
Near Tomball, TX 77375
gary
Job Details:
12/14/2022
"Ran diagnostics, released stuck Icemaker arm and customer advised on functions. Will monitor"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cypress, TX 77429
kayla
Job Details:
12/14/2022
Whirling during spinning .. bearings out. Lid broken. Ordering parts. Four wgt; ordrng 1 W10902814 (Washplate) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11259006 (Lid)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, TX 77429
kayla
Job Details:
12/14/2022
Unit on and off intermittently having to unplug and replug to reset control. Errors for miscommunication UI to ACU and vice versa. Ordering controls. Two wgt; ordrng 1 W11624943 (ACU) and 1 W11478526 (UI)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Texas City, TX 77591
miguel
Job Details:
12/14/2022
order parts; ordrng 1 W11033168 (wire harnes) and 1 WPW10389152 (support)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77043
Louis R
Job Details:
12/13/2022
Fixed gapped control.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details:
12/13/2022
Customer complaint is that dryer takes 2-3 cycles to dry Inspected and found vent hose kinked and filter completely clogged with lintCustomer had not cleaned over 2 months
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
12/13/2022
Order control; ordrng 1 W11321508 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Rosharon, TX 77583
roosevelt
Job Details:
12/13/2022
checked and reset tripped braker
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Roman Forest, TX 77357
leonard
Job Details:
12/13/2022
"replaced broken rt. front leveling leg and noisy and faulty drive belt and ran test cycle. test ok; used 1 W11239857 (BELT), and 1 W11213957 (FEET-LVLNG) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Houston, TX 77044
donnie
Job Details:
12/13/2022
Repaired door latch receiver. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77096
ben
Job Details:
12/13/2022
order parts; ordrng 1 W10830288 (cntrl-elec) and 1 W10200659 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77058
chris
Job Details:
12/13/2022
Found faulty control part order ; ordrng 1 W11567712 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Humble, TX 77346
leonard
Job Details:
12/13/2022
replaced faulty pump/motor and broken upper rack stop and ran test cycle. test ok; used 1 WPW10082861 (STOP) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near New Caney, TX 77357
leonard
Job Details:
12/13/2022
removed debris from front drum seal and ring bearing and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Humble, TX 77346
leonard
Job Details:
12/13/2022
adjusted simmer flames on front burners and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Houston, TX 77041
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 2 W11265130 (SLIDE)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details:
12/13/2022
Replaced ice maker operations are correct now ; used 1 W11546935 (Icemaker) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77059
chris
Job Details:
12/13/2022
Found faulty control part order ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, TX 77057
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 WPW10359880 (Evaporator motor) and 1 WP2169142 (Fan blade)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Houston, TX 77079
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 W11098695 (FAN-SCROLL) and 1 W10316760 (THERMISTOR)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77079
jerrell
Job Details:
12/13/2022
Need to order ; ordrng 1 W11243758 (VALVE)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Houston, TX 77016
Gary L
Job Details:
12/13/2022
Found lid broken. Removed and replaced lid assembly and checked operation
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, TX 77591
miguel
Job Details:
12/13/2022
checked over unit. found bad cntrl. instaled new cntrl. unit working as designed. auth# w1588z1nl2
We serviced a
WHIRLPOOL WASHER
Model MHW5500FC1
Near League City, TX 77573
johnny
Job Details:
12/13/2022
Found faulty control board and pressure sensor switch replaced both parts unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Friendswood, TX 77546
johnny
Job Details:
12/13/2022
Found faulty icemaker replaced icemaker unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Humble, TX 77346
leonard
Job Details:
12/13/2022
replaced broken drawer glide and checked operations. ck ok; used 1 W10807828 (GLIDEDRWR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details:
12/13/2022
close out per don said unit is working
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77406
raul
Job Details:
12/13/2022
Trip and Diagnostic
We serviced a
WHIRLPOOL ICE MAKER
Model WRS311SDHM08
Near Spring, TX 77373
donnie
Job Details:
12/13/2022
"Replaced inoperative icemaker, operations are correct now"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77076
Louis R
Job Details:
12/13/2022
Checked unit with techline. Found bad heater in cabinet. SR# 7735259128
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seabrook, TX 77586
johnny
Job Details:
12/13/2022
"Found freezer door not Well insulated, causing condensation part order no return date ; ordrng 1 W10913113 (Freezer door)"
We serviced a
JENN-AIR OVEN
Model JJW2830DP01
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/13/2022
bad console .... dl auth# is j158pm0xpl2; ordrng 1 W11236888 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details:
12/13/2022
Checked unit and adjusted loose connection at air diffuser. Unit checks ok. Advised customer not to placed items against back wallin fresh food section and not to overload freezer section.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77407
raul
Job Details:
12/13/2022
Upon arrival customer mention that he has had this problem before of top shelf in fridge freezing and that someone came before to adjust and it got better then it started to freeze again. I took a picture of how I found the fridge. I checked temp and the fridge was on 36 degrees F. I then explained to customer that whirlpool recommends no liquids on top shelf and to keep food 5 inches away from vent. I also explained to customer that whirlpool recommends to have all three drawers together and to adjust temperature to liking.
We serviced a
WHIRLPOOL1299] MICROWAVE
Model WMH31017HS09
Near Richmond, TX 77407
raul
Job Details:
12/13/2022
Will need control board and Panel UI; ordrng 1 W11552018 (Control board) and 1 W11175576 (Panel UI)
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Richmond, TX 77407
raul
Job Details:
12/13/2022
Will need capacitor and diode ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Texas City, TX 77591
miguel
Job Details:
12/13/2022
order parts; ordrng 1 W10764654 (bake burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Dickinson, TX 77539
miguel
Job Details:
12/13/2022
checked over unit. found found freezer door not closing properly. adjust freezer door. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near League City, TX 77573
miguel
Job Details:
12/13/2022
order parts; ordrng 1 W11610999 (evap cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Texas City, TX 77591
miguel
Job Details:
12/13/2022
order parts; ordrng 1 W11635510 (comp) and 1 W11546692 (evap)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Houston, TX 77047
chris
Job Details:
12/13/2022
Found articles stuck in belt causing sound. Removed articles. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details:
12/13/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time ; used 1 W11546935 (Ice maker) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77089
chris
Job Details:
12/13/2022
Found faulty console and user interface part order ; ordrng 1 W11367678 (Console) and 1 W11368911 (User interface)