We serviced a
KITCHEN AID MICROWAVE DRAWER
Model KMBD104GSS
Near League City, TX 77573
Osiel
Job Details: 11/30/2022
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Montgomery, TX 77356
james
Job Details: 11/30/2022
Checked unit and removed metal debris that is preventing evaporator fan blade from moving. Unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near League City, TX 77573
chris
Job Details: 11/30/2022
Assisted tech jc
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Magnolia, TX 77354
gary
Job Details: 11/30/2022
"Ran diagnostics, ordering replacement OWI, valve and pump per previous conversation with techline ; ordrng 1 W11410464 (Owi) and 1 W11412291 (Pump) and 1 W11434044 (Valve)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Huffman, TX 77336
leonard
Job Details: 11/30/2022
replaced faulty icemaker and ran test cycle.test ok; used 1 W11546935 (ICEMAKER) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Huffman, TX 77336
leonard
Job Details: 11/30/2022
"replaced broken surface lamp and holder and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Seabrook, TX 77586
chris
Job Details: 11/30/2022
Found faulty control and user interface part order ; ordrng 1 W11305308 (Control) and 1 W11368911 (User interface)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Dickinson, TX 77539
chris
Job Details: 11/30/2022
Found faulty capacitor part order ; ordrng 1 W11395618 (Capacitor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Seabrook, TX 77586
chris
Job Details: 11/30/2022
Found faulty compressor and evaporators part order; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204KSB00
Near Houston, TX 77345
donnie
Job Details: 11/30/2022
"Leveled doors, reinstalled Ui panel on top drawer. It was coming off. Operations are correct now"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Spring, TX 77386
donnie
Job Details: 11/30/2022
Dryer failed vent air flow meter test. Customer needs to have vent through ceiling cleaned. Customer needs to use timed dry cycles for her small loads.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM804ESS2
Near Humble, TX 77346
leonard
Job Details: 11/30/2022
order part 2wgt; ordrng 1 W10861526 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model MGD7230HC1
Near Anahuac, TX 77514
ricky
Job Details: 11/30/2022
need drum; ordrng 1 w10545923 and 5 w10314171s and 1 3387610
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Anahuac, TX 77514
ricky
Job Details: 11/30/2022
found and replaced worn part; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Anahuac, TX 77514
ricky
Job Details: 11/30/2022
found and replaced worn part; used 1 W11165546 (VALVE) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Galveston, TX 77554
dadrick
Job Details: 11/30/2022
order parts; ordrng 1 W11542867 (pump motor) and 1 W11034363 (cntrl)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Galveston, TX 77554
dadrick
Job Details: 11/30/2022
checked over unit. found bad capacitor. instaled new capacitor. unit working as designed.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Galveston, TX 77554
dadrick
Job Details: 11/30/2022
checked over unit. found bad capacitor. instaled new capacitor. unit working as designed.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near The Woodlands, TX 77382
donnie
Job Details: 11/30/2022
"Error code f3 e0 , replaced defective sensor. Operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77024
jerrell
Job Details: 11/30/2022
Installed lid latch all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
derrick
Job Details: 11/30/2022
Order vent and deflector; ordrng 1 W10469564 (Vent) and 1 W10195032 (Deflector)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rosharon, TX 77583
derrick
Job Details: 11/30/2022
Replaced shorted ice maker and control per tech line and checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Tiki Island, TX 77554
dadrick
Job Details: 11/30/2022
"checked over unit. found no failer codes, reset cntrl. unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Texas City, TX 77590
dadrick
Job Details: 11/30/2022
order part. found bad cntrl; ordrng 1 W11382526 (cntrl)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Texas City, TX 77591
dadrick
Job Details: 11/30/2022
checked over unit. found open thermofuse. instaled new thermofuse. unit working as designed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Humble, TX 77396
leonard
Job Details: 11/30/2022
checked all operation and tempertures and adjusted compressor tubing to prevent rubbing against rear panel. all check ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77396
leonard
Job Details: 11/30/2022
repaired loose red wire connection at terminal block and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Houston, TX 77035
roosevelt
Job Details: 11/30/2022
replaced evap harness motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Sugar Land, TX 77478
roosevelt
Job Details: 11/30/2022
checked and cleared ice bucket
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near League City, TX 77573
Osiel
Job Details: 11/30/2022
Found broken wire part order no return date ; ordrng 1 W11335100 (Wire harness)
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Houston, TX 77089
Osiel
Job Details: 11/30/2022
Found broken heating elements and switch part order no return date ; ordrng 2 W10248261 (RF LR)s and 2 3148952 (RF LR)s
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near League City, TX 77573
Osiel
Job Details: 11/30/2022
Replaced faulty gear case unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near League City, TX 77573
Osiel
Job Details: 11/30/2022
Replaced faulty gear case unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Richmond, TX 77406
raul
Job Details: 11/30/2022
Upon arrival I turned oven on and let it run for a few minutes and I first thought it was the oil that comes from Manufacturing that would be the thing that is causing smell. Customer mention it got a little better but that its probably due to the door being open. After about 15-20 minutes the customer mention that the odor coming from oven was the smell they have been smelling. I explain to them that is a normal smell that the oven gives on. I ran a gas leak detector and it was good. I called tech line to document and they wanted me to check the flame on oven and the it was normal. SR number 7735166367
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, TX 77396
leonard
Job Details: 11/30/2022
replaced shorted control board and encoder and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Humble, TX 77346
leonard
Job Details: 11/30/2022
replaced open led modules and checked operations. ck ok; used 2 w11602886 (led modules) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Humble, TX 77346
leonard
Job Details: 11/30/2022
replaced open led modules and checked operations. ck ok; used 2 w11602886 (led modules) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Sugar Land, TX 77498
derrick
Job Details: 11/30/2022
Replaced restricted drier and recharged unit and checked ok ; used 1 W10843121 (Drier) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Sugar Land, TX 77478
derrick
Job Details: 11/30/2022
Replaced shorted sump assembly and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Montgomery, TX 77316
james
Job Details: 11/30/2022
Order parts reschedule with customer; ordrng 1 W11567712 (CNTRL-ELEC) and 1 W11396714 (HOUSING)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Houston, TX 77339
donnie
Job Details: 11/30/2022
Error f2 e1 need ui; ordrng 1 W11236885 (Ui)
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Humble, TX 77338
donnie
Job Details: 11/30/2022
"Open oven igniter, replaced igniter. Operations are correct now"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77339
donnie
Job Details: 11/30/2022
Replaced drain pump. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/30/2022
dropped parts off to customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES03
Near Seabrook, TX 77586
chris
Job Details: 11/30/2022
Reinstalled door gasket correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, TX 77581
chris
Job Details: 11/30/2022
Door was damaged; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near League City, TX 77573
Osiel
Job Details: 11/30/2022
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, TX 77581
Osiel
Job Details: 11/30/2022
Replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, TX 77058
chris
Job Details: 11/30/2022
Found faulty shifter. Replaced shifter. Unit is now working as intended no leaks at this time ; used 1 W10913953 (Shift actuator) from stock
We serviced a
KITCHEN AID ICE MAKER
Model KUID508ESS1
Near Houston, TX 77007
Louis R
Job Details: 11/30/2022
Checked unit found no leaks. Customer will monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Pattison, TX 77423
martin
Job Details: 11/30/2022
Inspected fridge scratch and called tech line to document SR#7735170229Customer does not want repairsWill try and get whirlpool to replace
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Houston, TX 77025
derrick
Job Details: 11/30/2022
Called tech line and confirmed that unit is working correctly. Consumer calling store where purchased to talk to salesman
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Pattison, TX 77423
martin
Job Details: 11/30/2022
Needs dual infinite switch LF n RF; ordrng 2 WPW10434452 (Dual infinite switch)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details: 11/30/2022
"Ran diagnostics, ordering replacement compressor and evaporator assembly ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator)"
We serviced a
WHIRLPOOL COOKTOP
Model JGCP548HL
Near Sienna, TX 77459
roosevelt
Job Details: 11/30/2022
replaced panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Montgomery, TX 77316
james
Job Details: 11/30/2022
Replaced leaky filter head. Unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Conroe, TX 77303
james
Job Details: 11/30/2022
Checked unit and removed debris from blower housing. Operations check normal confirmed by Maint.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Willis, TX 77378
james
Job Details: 11/30/2022
Order parts reschedule with customer2wgt; ordrng 1 W11449840 (GEARCASE) and 1 W11395618 (CAPACITOR) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL RANGE
Model WOS51ECOHS02
Near Rosharon, TX 77583
roosevelt
Job Details: 11/30/2022
replaced bad console w153ae1nl2
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Tomball, TX 77375
gary
Job Details: 11/30/2022
"Ran diagnostics, documented issue with techline SR7735167400 per techline this is strictly cosmetic wear and tear not mechanical failure. Closing ticket, unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77024
Louis R
Job Details: 11/29/2022
Checked unit found bad filter. Customer will replace filter.
We serviced a
WHIRLPOOL DRYER
Model MED8630HC1
Near Houston, TX 77024
Louis R
Job Details: 11/29/2022
Checked unit found bad airflow with duct attached to unit. Good airflow with duct disconnected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Houston, TX 77024
Louis R
Job Details: 11/29/2022
Defrosted ice build up on freezer drawer tracks. Door closing as designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77041
Louis R
Job Details: 11/29/2022
Found F7E1 F7E4 F0E9.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter) and 1 W11590868 (Lower harness) and 1 W11556725 (Control) and 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77080
Louis R
Job Details: 11/29/2022
Found frozen water line. ; ordrng 1 W11546935 (Ice maker) and 1 W11546685 (Valve) and 1 W11162042 (Filter housing)
We serviced a
WHIRLPOOL VENTHOODS
Model UXT5536AAS3
Near Houston, TX 77055
Louis R
Job Details: 11/29/2022
Replaced bad control. Tested unit. Operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Houston, TX 77007
Louis R
Job Details: 11/29/2022
Replaced cracked drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77022
Louis R
Job Details: 11/29/2022
Found bad gasket; ordrng 1 Wp2319263b (Gasket (black)) and 1 W10315039 (Gasket (grey))
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Houston, TX 77016
Gary L
Job Details: 11/29/2022
Ordering parts ; ordrng 1 W10906551 (Housing) and 1 Wpw10516085 (Filter)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
replaced open thermostat and checked operations. ck ok; used 1 WP3387134 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 11/29/2022
replaced open thermostat and checked operations. ck ok; used 1 WP3387134 (THERMISTOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Houston, TX 77099
raul
Job Details: 11/29/2022
Assisted JL; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Replaced assembly
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Houston, TX 77345
leonard
Job Details: 11/29/2022
replaced shorted and eractic operational control panel and control board and oven sensors and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Houston, TX 77032
leonard
Job Details: 11/29/2022
assisted Donnie
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Conroe, TX 77301
james
Job Details: 11/29/2022
Checked unit and replaced noisy water inlet valve. Unit checks ok and no leaks detected.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77346
donnie
Job Details: 11/29/2022
Helped LV on wall microwave. Operations were correct 950 watt microwave. Customer is comparing to a1500 watt on his counter.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Houston, TX 77012
ricky
Job Details: 11/29/2022
"found and replaced worn parts, found rust debris coming from house plumbing, advised cust if fails again call will be cod for same problem"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pasadena, TX 77502
ricky
Job Details: 11/29/2022
"found and replaced shorted parts, unit outside , tech could not ck unit, cust to reinstall"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Houston, TX 77029
ricky
Job Details: 11/29/2022
found and replaced shorted cnt
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77005
derrick
Job Details: 11/29/2022
Before ordering send through to see if WP will give authorization for parts; ordrng 1 W11346197 (Magnetron) and 1 W11245567 (Blower)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Replaced heater; used 1 W11537888 (Heater) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model MVWX655DW1
Near Fulshear, TX 77441
martin
Job Details: 11/29/2022
Reset control board to allow for LID door to open and customer can remove clothes from inside Provided customer with quote. He said he will purchase new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Katy, TX 77494
martin
Job Details: 11/29/2022
Inspected fridge for noises and found vibrations on condenser coils/frame during compressor running Wedged rubber insulation between components to keep it from touching and creating humming noisesUploaded picture for documentation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77029
ricky
Job Details: 11/29/2022
need comp; ordrng 1 w11358352 and 2 w11506635s and 2 w11504447s and 1 w10805035
We serviced a
JENN-AIR OVEN
Model JJW2830DS01
Near Houston, TX 77345
donnie
Job Details: 11/29/2022
Helped LV pull and repair double wall oven
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Sugar Land, TX 77479
roosevelt
Job Details: 11/29/2022
replaced icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced bad valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced bad valve
We serviced a
WHIRLPOOL LAUNDRY
Model WFW5605MW0
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced valve
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Missouri City, TX 77459
roosevelt
Job Details: 11/29/2022
replaced sensor
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX505ESS2
Near Houston, TX 77079
jerrell
Job Details: 11/29/2022
Call trade care team spoke with Rea 2-28-18Called Techline talked to Bruce to verify that the unit is not repairable due to the leak on the bin of the ice machine there are no parts to replace for repairs needed.7735154810 Due to the failed drain pump the customer have damaged floors
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608EPA01
Near Houston, TX 77079
jerrell
Job Details: 11/29/2022
Installed leds all test normal.
We serviced a
JENNAIR DISHWASHER
Model JDPSS245LX
Near Fulshear, TX 77441
martin
Job Details: 11/29/2022
Closing out
We serviced a
WHIRLPOOL OVEN
Model WFC315S0JS3
Near Richmond, TX 77407
martin
Job Details: 11/29/2022
Customer complained oven not heating Inspected back panel wiring and found Neutral wire very loose not making proper contact therefore not allowing for proper voltage 240V
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS04
Near Houston, TX 77055
jerrell
Job Details: 11/29/2022
Need to order Called tech line talked to Chris to verify that it would need the signal harness .; ordrng 1 W11157221 (Signal harness) and 1 W11086152 (Ui) and 1 W10859573 (Sensor) and 1 W10801665 (Control) and 1 W10859573 (Sensor)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Houston, TX 77055
jerrell
Job Details: 11/29/2022
Ran diagnostics reset controls all test normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Tomball, TX 77377
gary
Job Details: 11/29/2022
"Ran diagnostics, customer advised on functions. Unit working as designed"
We serviced a
WHIRLPOOL DRYER
Model XXXXX
Near League City, TX 77573
Osiel
Job Details: 11/29/2022
Couldnt get module or serial; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near Seabrook, TX 77586
Osiel
Job Details: 11/29/2022
Replaced parts unit is working as intended no issues found at this time