We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77345
leonard
Job Details:
08/22/2022
replaced heating element per special project s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL DISHHWASHER
Model KDTM404KPS0
Near Houston, TX 77345
leonard
Job Details:
08/22/2022
replaced heating element per special project s17304. ck ok; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Houston, TX 77098
Clayton
Job Details:
08/22/2022
replaced the door hinge covers
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS03
Near Cypress, TX 77429
Josue
Job Details:
08/22/2022
Replaced parts. Customer aware 48hour reset ice maker Third day with full bin of ice. Customer to monitor unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Tomball, TX 77375
donnie
Job Details:
08/22/2022
Need more parts; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Conroe, TX 77303
james
Job Details:
08/22/2022
Order parts reschedule with customer2wgt; ordrng 1 W10894098 (cntrl-elec)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Magnolia, TX 77355
gary
Job Details:
08/22/2022
"Ran diagnostics, ordering replacement gasket creating moisture buildup in unit; ordrng 2 W10830046 (Gasket)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Porter, TX 77365
leonard
Job Details:
08/22/2022
"replaced squeeking belt and drive pulley and cam assembly and ran test cycle. test ok; used 1 WPW10006384 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77034
chris
Job Details:
08/22/2022
Replaced faulty strike. Unit is now working as intended no leaks at this time ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model KUIS15NRXB
Near Houston, TX 77019
angel
Job Details:
08/22/2022
Needs new main control and smart valve assembly customer declined repair at this time and will call back if they want parts ordered; ordrng 1 W10585391 (Valve) and 1 WPW10226156 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Houston, TX 77024
angel
Job Details:
08/22/2022
Unit has infestation called whirlpool and they said not to use unit and no more warranty SR# 7734407773
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
donnie
Job Details:
08/22/2022
Replaced refrigerator door skin. Operations are correct now
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77098
Clayton
Job Details:
08/22/2022
checked unit cleared and reset the control and checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77098
Clayton
Job Details:
08/22/2022
checked unit cleared and reset the control and checked operation
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Houston, TX 77054
Clayton
Job Details:
08/22/2022
replaced shorted control board
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS1
Near Houston, TX 77054
Clayton
Job Details:
08/22/2022
replaced shorted control board
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77025
Clayton
Job Details:
08/22/2022
relaced drawer slides
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, TX 77477
roosevelt
Job Details:
08/22/2022
replaced bad valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77085
roosevelt
Job Details:
08/22/2022
checkedc and removed tape from back of unit and no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB
Near Sugar Land, TX 77478
roosevelt
Job Details:
08/22/2022
checked and cleared ice bend and removed stuck ice
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/22/2022
replaced heater; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/22/2022
replaced bad latch; used 1 W11394572 (LATCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/22/2022
replaced torn gasket; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/22/2022
replaced torn gasket; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Katy, TX 77494
martin
Job Details:
08/22/2022
"FOUND BACK PANEL FROZENWill need Fan,harness, control board and thermistor ; ordrng 1 WP2315549 (Fan) and 1 W11449482 (Control board) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW0
Near Katy, TX 77494
martin
Job Details:
08/22/2022
Inspected washer and sounds like tub HUB is grinding or rubbing on something. Will provide quote for customer Basket W10521298 (warranty)CAM W11158175 $49Agitator W11480892 $76Couple W11561052 $32Agitator Base W11418231 $80Dispenser W11160642 $67Retainer W10715784 $112Labor: $150Total: $566
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Brookshire, TX 77423
martin
Job Details:
08/22/2022
Ran diagnostics and found code F7E1Replaced actuator and retested. Code is gone and working properly now ; used 1 W10913953 (Actuator) from stock
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Pattison, TX 77423
martin
Job Details:
08/22/2022
Needs control board spark modules; ordrng 1 W11162730 (Spark module) and 1 W11088878 (Control board) and 1 WPW10475149 (Spark module)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Katy, TX 77450
martin
Job Details:
08/22/2022
Ran out of liquid charge. Will need to reschedule. ; O-emld tckt
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Katy, TX 77493
martin
Job Details:
08/22/2022
Replaced heater; used 1 W11537778 (Heater) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS4
Near Houston, TX 77057
angel
Job Details:
08/22/2022
Replaced faulty wheel assembly on all four points all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Houston, TX 77096
angel
Job Details:
08/22/2022
Reset control and retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Houston, TX 77025
angel
Job Details:
08/22/2022
Recalibrated unit and retested fixed control issue all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Houston, TX 77025
angel
Job Details:
08/22/2022
Fixed loose connection on water valve all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Houston, TX 77055
jerrell
Job Details:
08/22/2022
Installed door ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Hockley, TX 77447
gary
Job Details:
08/22/2022
"Ran diagnostics, adjusted all connectors and settings. At time of arrival unit was at temperature working as designed. Per customer when installed in home unit had shut down and completely stopped cooling. Customer wants replacement believes unit to be a lemon"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Dickinson, TX 77539
Gary L
Job Details:
08/22/2022
"Found unit is roach infestation took pictures , found faulty control board , informed customers, It is not covered by manufactures defect warranty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Friendswood, TX 77546
Osiel
Job Details:
08/22/2022
Found faulty icemaker part order no return date ; ordrng 1 Icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Friendswood, TX 77546
Osiel
Job Details:
08/22/2022
Order harness and damper ; ordrng 1 W10196393 (Damper) and 1 12920001 (Gasket for damper) and 1 W10826037 (Waite harness)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near League City, TX 77573
Osiel
Job Details:
08/22/2022
Replaced heater per SP
We serviced a
WHIRLPOOL DRYER
Model WED4850HWO
Near La Marque, TX 77568
Osiel
Job Details:
08/22/2022
Found faulty cut off replaced cut off unit is working as intended no issues found at this time ; used 1 W10900067 (Cut off) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near La Marque, TX 77568
Gary L
Job Details:
08/22/2022
Found faulty compressor order parts; ordrng 1 W10701911 (Control board) and 1 W10574289 (Conditioner) and 1 W10591673 (Compressor) and 2 W10177049 (Dryer)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cypress, TX 77429
Josue
Job Details:
08/22/2022
Close out. Service no longer needed. Canceling orders. Customer purchase new.
We serviced a
WHIRLPOOL DRYER
Model MED8230HC0
Near Tomball, TX 77375
gary
Job Details:
08/22/2022
Closing ticket
We serviced a
JENN-AIR COMPACTOR
Model TC607X4
Near Houston, TX 77057
jerrell
Job Details:
08/22/2022
"Need to,order; ordrng 1 WP780263 (Foot pedal) and 1 WP780263 (SCREW)"
We serviced a
MAYTAG KITCHEN
Model MVW7232HW0
Near Katy, TX 77494
martin
Job Details:
08/22/2022
Closing out
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Magnolia, TX 77354
gary
Job Details:
08/22/2022
Ran diagnostics ordering main console assembly ; ordrng 1 W11316623 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near La Marque, TX 77568
Osiel
Job Details:
08/22/2022
Found unit not going into defrost part order no return date ; ordrng 1 W11208327 (Comp) and 2 W10895723 (Suction to comp)s and 2 W10913906 (Discharge to comp)s and 2 W10895750 (High pressure to comp)s and 1 W11200488 (Suction tube) and 1 W11047160 (Processing tube) and 1 Blueseal (Xxxx)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77581
Osiel
Job Details:
08/22/2022
Found unit not going into defrost and frig evap frozen over part order no return date ; ordrng 1 W10799016 (Evap motor for frig) and 1 W10701003 (Evap fan freezer)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pearland, TX 77581
Osiel
Job Details:
08/22/2022
Find faulty control replaced control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Brookshire, TX 77423
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL KITCHEN
Model KBFN502ESS02
Near Missouri City, TX 77459
derrick
Job Details:
08/22/2022
Order parts; ordrng 1 W10600634 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
roosevelt
Job Details:
08/22/2022
checked and founf that valve was close opened and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Katy, TX 77493
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BS3
Near Rosharon, TX 77583
roosevelt
Job Details:
08/22/2022
checked and fliped the regurlator on and all function ok
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77049
Clayton
Job Details:
08/22/2022
replaced shorted terminal block; used 1 279320 (BLOCKTERM) from stock
We serviced a
JENNAIR ICE MAKER
Model JUIFN15HX00
Near Katy, TX 77493
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Porter, TX 77365
leonard
Job Details:
08/22/2022
adjusted blower and vent housing and checked operation. ck ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Manvel, TX 77578
Gary L
Job Details:
08/22/2022
"Called whirlpool technician line File number 7734415257 , Found faulty doors very sharp around the edges and also the door bins, the unit is not properly squared, took pictures with a level, the fresh food side is leveled and the center post divider is level vertically but the freezer side is top side out so the top of the door arent leveled with the compressor cover, but the compressor cover is leveled, the customers will call the store to inform. And to try to get it exchanged"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Katy, TX 77493
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Houston, TX 77059
Osiel
Job Details:
08/22/2022
Customer consoling about icemaker being too noisy advised icemaker is working as intended but will order icemaker to see if theres any improvement. Advised customer that if icemaker sounds the same that theres nothing we can do ; ordrng 1 W11359448 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Katy, TX 77450
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS0
Near Richmond, TX 77407
martin
Job Details:
08/22/2022
Closing out
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Atascocita, TX 77346
leonard
Job Details:
08/22/2022
re-connected loose black wire connection to oven socket and checked operation. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Houston, TX 77025
angel
Job Details:
08/22/2022
Fixed loose rack support all ok no problems
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Humble, TX 77346
leonard
Job Details:
08/22/2022
part was defective re-order part 2man 2wgt with Donnie; ordrng 1 W11580024 (ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Texas City, TX 77590
Gary L
Job Details:
08/22/2022
Found faulty dispenser properly reinstalled dispenser unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZB04
Near Pearland, TX 77584
Osiel
Job Details:
08/22/2022
Found faulty door part order no return date ; ordrng 1 W10672970 (Frig door)
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77048
chris
Job Details:
08/22/2022
Found faulty Dsi board and igniter part order; ordrng 1 W11162730 (Dsi board) and 1 WPW10324262 (Igniter)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Alvin, TX 77511
Gary L
Job Details:
08/22/2022
Helper complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near La Marque, TX 77568
Gary L
Job Details:
08/22/2022
"Found faulty compressor locked up , order parts ; ordrng 1 W10591673 (Compressor) and 1 W10812033 (Control board) and 1 W11507065 (Conditioner) and 1 W10574283 (Evaporator)"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Humble, TX 77339
donnie
Job Details:
08/22/2022
Need board and harness; ordrng 1 W11161899 (Wire harness) and 1 Wp8577274 (Thermistor) and 1 W11133021 (Board)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
Clayton
Job Details:
08/22/2022
replaced shorted motor cap; used 1 W11158831 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Humble, TX 77339
donnie
Job Details:
08/22/2022
"Need gearcase ; ordrng 1 W10902814 (Wash plate) and 1 W11165546 (Valve) and 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Galveston, TX 77550
dadrick
Job Details:
08/22/2022
checked over unit. found failer code f0-e5. found unit off level. releveled unit. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near League City, TX 77573
dadrick
Job Details:
08/22/2022
checked over unit. found bad slide and rotor. instaled new rotor and slide. unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model CVGX2423B
Near League City, TX 77573
dadrick
Job Details:
08/22/2022
checked over unit. unit working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, TX 77581
Osiel
Job Details:
08/22/2022
Found bad freezer door causing unit to leak from seams part order no return date ; ordrng 1 W11026425 (Freezer door)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77304
james
Job Details:
08/22/2022
Checked unit and repaired loose connection at spark module. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Texas City, TX 77590
Gary L
Job Details:
08/22/2022
Found faulty connection at water valve properly reinstall connection at water valve unit is now working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV
Near Santa Fe, TX 77510
chris
Job Details:
08/22/2022
Found that noise is same knock as before. Per tech line previous repairs should have mitigated the issue and that there is no other repairs that they recommend. Customer unhappy about tech line answer. If customer calls back please verify that it is the same issue and if so please get authorization so that we can get paid again 7733878021
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Tomball, TX 77375
Josue
Job Details:
08/22/2022
Replaced parts.. Still not working. Ordering more parts. Two wgt with two tech DO; ordrng 1 WPW10485980 (Top hinge right hand) and 1 WP2316804 (Spacer right hand) and 2 WP2316859 (Bushing)s and 2 W11474472 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Magnolia, TX 77354
gary
Job Details:
08/22/2022
"Ran diagnostics, customer advised on kinked water line along with reservoir freezing up due to temperatures in unit. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Magnolia, TX 77354
gary
Job Details:
08/22/2022
"For received correct but damaged, will need to re order once more ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, TX 77355
gary
Job Details:
08/22/2022
"Ran diagnostics, adjusted loose rotor properly back in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Magnolia, TX 77355
gary
Job Details:
08/22/2022
Ran diagnostics cleared error codes and customer advised on functions. Unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
leonard
Job Details:
08/22/2022
rebooted control board and adjusted settings. ck ok
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77089
Osiel
Job Details:
08/22/2022
Customer highly dissatisfied with having brand new unit having to order parts. Customer does not want parts ordered and demands alternate solution due to having to excessively care for unit that shouldnt have problems. Advised customer to contact customer service for alternate solution
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Houston, TX 77059
chris
Job Details:
08/22/2022
Found that belt had fallen Off. Reinstalled belt correctly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Humble, TX 77396
leonard
Job Details:
08/22/2022
replaced stripped drain pump and ran test cycle.test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77346
leonard
Job Details:
08/22/2022
rebooted control board and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Humble, TX 77339
leonard
Job Details:
08/22/2022
checked unit for rework# s17304 heating element and found this model does not apply. unit checks ok
We serviced a
JENN-AIR VENTHOODS
Model JXD7036YS3
Near Humble, TX 77339
leonard
Job Details:
08/22/2022
checked unit and found water inside outlet vent pipe and advised customer to call plumber.other operations checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Texas City, TX 77591
Gary L
Job Details:
08/22/2022
"Found faulty compressor, order parts ; ordrng 1 W11107278 (Compressor) and 1 W11124702 (Control board) and 1 W10658301 (Conditioner)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS
Near Dickinson, TX 77539
Gary L
Job Details:
08/22/2022
"Found faulty recirculating pump, order parts ; ordrng 1 W11176264 (Recirculating pump)"
We serviced a
WHIRLPOOL KITCHEN
Model KBFN502ESS02
Near Missouri City, TX 77459
roosevelt
Job Details:
08/22/2022
assissted derrick
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Arcola, TX 77583
roosevelt
Job Details:
08/22/2022
reconnected loose heater wire
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rosharon, TX 77583
roosevelt
Job Details:
08/22/2022
checed and reconnected looe wire on power cord
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77050
donnie
Job Details:
08/22/2022
Right front burner not operating ; ordrng 1 W1104722 (Element) and 1 W11165546 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Spring, TX 77389
Josue
Job Details:
08/22/2022
Replaced parts. All operations are correct. Customer to monitor unit.