We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Houston, TX 77037
Gary L
Job Details: 01/26/2024
Found faulty splutch. Removed and replaced splutch. Checked operation ; used 1 W10721967 (Cam) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AMW0
Near Houston, TX 77022
Gary L
Job Details: 01/26/2024
Found faulty motor. Removed and replaced motor assembly and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5028PW01
Near Houston, TX 77026
Gary L
Job Details: 01/26/2024
Found refrigerator shutting off causing food to defrost in freezer. Removed and replaced control. Checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Montgomery, TX 77356
james
Job Details: 01/26/2024
Checked unit and adjusted door switches. Ran several test cycles and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Tomball, TX 77375
kayla
Job Details: 01/26/2024
Leveled unit. Recalibrated. Ran tests. All operations are correct. Could not duplicate issue. Customer aware of functions and educated on how to load properly. Unit in storage.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Tomball, TX 77377
kayla
Job Details: 01/26/2024
Frozen tube. Adjusted temperatures. Customer to monitor unit three days.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BW2
Near Tomball, TX 77375
kayla
Job Details: 01/26/2024
Repaired unit. All operations are correct now. Customer paid balance 58.41 wih authorization 08729d
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/26/2024
checked and reset unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details: 01/26/2024
broken fan blade; ordrng 1 WP2169142 (evaporator fan blade)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Tomball, TX 77377
gary
Job Details: 01/26/2024
"Ran diagnostics, ordering replacement valve assembly ; ordrng 1 W11210463 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Magnolia, TX 77355
kayla
Job Details: 01/26/2024
Uninstalled and reinstalled gearcase with inner basket and hub asy. Repaired unit. Recalibrated. Ran tests. All operations are correct now. Customer aware of functions and educated on how to load properly. Double labor
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Richmond, TX 77407
raul
Job Details: 01/26/2024
"Will need control, drain pump, and heating element ; ordrng 1 W11629915 (Control board) and 1 W11537778 (Heating element) and 1 W11412291 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB
Near Richmond, TX 77406
raul
Job Details: 01/26/2024
Will need pump and motor customer will think about repairs.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW3
Near Houston, TX 77045
roosevelt
Job Details: 01/26/2024
checked and had to belt back on drun motor dl auth# is w1a5hj0nl2
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Montgomery, TX 77356
james
Job Details: 01/26/2024
Checked unit and repaired loose connection at water inlet valve. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Montgomery, TX 77316
james
Job Details: 01/26/2024
Checked unit and replaced misformed bail arm extention. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Richmond, TX 77407
martin
Job Details: 01/26/2024
"Inspected and found freezer back panel frozenWill order heater control box, thermistor ; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546690 (Control box)"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Katy, TX 77494
martin
Job Details: 01/26/2024
Inspected and found Lid broken at bottom left hand corner Sent customer quote for parts and labor
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Katy, TX 77493
martin
Job Details: 01/26/2024
"Needs motor, capacitor and control ; ordrng 1 W11351717 (Hood motor) and 1 W11328673 (Capacitor) and 1 W11568738 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Conroe, TX 77303
james
Job Details: 01/26/2024
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near The Woodlands, TX 77385
james
Job Details: 01/26/2024
Checked unit and replaced shorted control board. ran auto test cycle and unit checks ok.
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Conroe, TX 77384
james
Job Details: 01/26/2024
Tech JP to order more parts4wgt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Conroe, TX 77302
james
Job Details: 01/26/2024
Checked unit for error codes and none found. Customer complaint is hearing a noise coming from control. Ran test cycle to 350 and checked wiring and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Humble, TX 77338
leonard
Job Details: 01/26/2024
checked unit and icemaker had started working again and ice bin was full. also advised customer to replace her water filter for better water pressure. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Magnolia, TX 77355
gary
Job Details: 01/26/2024
Spoke with customer and techline on continued problem with main console will need to re order SR-7738331770; ordrng 1 W11622500 (Console)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77060
Osiel
Job Details: 01/26/2024
need new control board & capacitor ; ordrng 1 W11428524 (CAPACITOR) and 1 W11607637 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near League City, TX 77573
donnie
Job Details: 01/26/2024
Unit I was set to work on with no model or serial number on document. Got to customers home her refrigerator is a Frigidaire no a whirlpool product
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Texas City, TX 77591
donnie
Job Details: 01/26/2024
Error code f8 e1 long fill. No cold water going into machine. Cleaned cold water solenoid vale. Operations are correct now
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Webster, TX 77598
donnie
Job Details: 01/26/2024
"Ran dishwasher, unit is leaking from motor assy, customer will call back if they want it repaired $ motor assy$296.33 labor $89.95 service fee $149.95 total $590.47"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spring, TX 77382
james
Job Details: 01/26/2024
Checked unit and replaced leaky icemaker with part provided by customer bought from Whirlpool. Unit checks ok.
We serviced a
WHIRLPOOL DISPOSAL
Model WDF331PAHS1
Near Porter, TX 77365
leonard
Job Details: 01/26/2024
replaced faulty pump/motor and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bellaire, TX 77401
Louis R
Job Details: 01/26/2024
Auth# W1A5JE0NL2 replaced basket & gearcase
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Richmond, TX 77406
raul
Job Details: 01/26/2024
Unit had water turned off. Turned it back on and unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Richmond, TX 77406
raul
Job Details: 01/26/2024
Will need water valve and control board; ordrng 1 W11175771 (Water valve) and 1 W11637581 (Control board)
We serviced a
JENN-AIR RANGE
Model JGRP548HL05
Near Richmond, TX 77406
raul
Job Details: 01/26/2024
Adjusted rack
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brookshire, TX 77423
martin
Job Details: 01/26/2024
Replaced parts list Ran diagnostics and everything working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Brookshire, TX 77423
martin
Job Details: 01/26/2024
"Replaced parts listDamper, fan n control board"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Fulshear, TX 77441
martin
Job Details: 01/26/2024
Adjusted middle burner igniter and now turningOn/off properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Missouri City, TX 77459
roosevelt
Job Details: 01/26/2024
bad pump and motor pt# is w11416362 at 462.37 lb is 309.95 for a total of 836.04 if customer decides to repaire
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77084
jerrell
Job Details: 01/25/2024
The dishwasher pump is working just fine . Unit is not drying properly ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Porter, TX 77365
leonard
Job Details: 01/25/2024
replaced broken latch and broken wire harness and ran test cycle. test ok; used 1 W11643701 (wire harness) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Houston, TX 77339
leonard
Job Details: 01/25/2024
installed vibration pads behind water reservoir to prevent rattling noise when door is closed and tightened all door handle set screws. ck ok; used 2 W11113654 (PAD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Richmond, TX 77406
martin
Job Details: 01/25/2024
Replaced handle and screw
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Porter, TX 77365
leonard
Job Details: 01/25/2024
replaced broken lid latch and ran test cycle. test ok; used 1 W10861642 (LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Montgomery, TX 77356
james
Job Details: 01/25/2024
Checked unit for error codes and none found. Adjusted water supply connections to the cold to cold and hot to hot. Ran auto test cycle and unit checks ok and has normal operations. Customer advised unit cheakes a little when using. Advised customer that unit will have a little shake and vibration to when in spin cycle. Documented with Bruce at Tech Line and agreed unit has normal operations. Issued SR#7738326102This is a different issue than previous issue
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/25/2024
bad harness; ordrng 1 w11591937 (harns-wire)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Houston, TX 77053
roosevelt
Job Details: 01/25/2024
arrived at home and tried to replace compressor but do to massive rat feces and roach infestation stoped and called tpps and spoke with essy. was advised not to repair sr# is 7737992846
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77045
roosevelt
Job Details: 01/25/2024
replaced bad suspension; used 1 W11130362 (SUSPENSION) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Sugar Land, TX 77498
roosevelt
Job Details: 01/25/2024
replaced bad icemaker
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/25/2024
replaced sensor and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Arcola, TX 77583
roosevelt
Job Details: 01/25/2024
checked and all function worked ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Arcola, TX 77583
roosevelt
Job Details: 01/25/2024
replaced bad belt; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details: 01/25/2024
bad filter housing; ordrng 1 W11162042 (housing)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW
Near Fresno, TX 77545
roosevelt
Job Details: 01/25/2024
"replaced door seal; used 1 wp055980, and 1 w10861521 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Roman Forest, TX 77357
leonard
Job Details: 01/25/2024
replaced shorted control board and broken door latch and ran test cycle. test ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Humble, TX 77339
leonard
Job Details: 01/25/2024
order parts 2wgt; ordrng 1 W11566406 (pump) and 1 W10881366 (valve)
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Bacliff, TX 77518
donnie
Job Details: 01/25/2024
"Cant read model or serial. Tag is faded. Can we order lid lock w11307244 suspension w11217817; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Humble, TX 77346
leonard
Job Details: 01/25/2024
replaced broken door handle and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pearland, TX 77584
chris
Job Details: 01/25/2024
Per tech line unit is off square by 1/2 in causing units door not to seal properly. This is causing cooling issue in rf section 7738327811
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS21
Near Houston, TX 77089
chris
Job Details: 01/25/2024
Per techline unit needs new harness part order; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA35SWHZ05
Near Montgomery, TX 77356
james
Job Details: 01/25/2024
Order parts reschedule with custome; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77067
Osiel
Job Details: 01/25/2024
"replaced air diffuser, thermistor heater harness & controls - Customer is still has too many things blocking air diffuser on top shelf & the thermistor below, she will continue to have the same issue if she doesn't stop blocking the 2 components from working properly. SR#7738328936"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Galveston, TX 77551
donnie
Job Details: 01/25/2024
Unit freezing food in refrigerator section ; ordrng 1 W11645127 (Diffuser) and 1 W11518204 (Ui) and 1 W11558182 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near New Caney, TX 77357
leonard
Job Details: 01/25/2024
"replaced broken actuator and cam and and shorted capacitor and squeeky belt and ran test cycle. test ok; used 1 W11611297 (BELT), 1 W10721967 (CAM), 1 W11481722 (ACTUATOR), and 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77493
martin
Job Details: 01/25/2024
Ran diagnostics and pump and motor was non responsive Will order ; ordrng 1 W11665769 (Pump n motor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Katy, TX 77493
martin
Job Details: 01/25/2024
Replaced parts list And tested Heating properly and no noises present
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
kayla
Job Details: 01/25/2024
Repaired unit. Ran tests. All operations are correct now. Customer to monitor unit.; used 1 W11513248 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Conroe, TX 77354
james
Job Details: 01/25/2024
Checked unit for gas leak at all joints with a gas leak detector meter and none found. Left gas supply in the off position at the request of the Mrs. Documented findings with Lisa at Safety and issued SR#7738243871use authorization # w1a0uv1wl1
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Conroe, TX 77302
james
Job Details: 01/25/2024
Checked unit and cleared error code f5e2. Ran auto test cycle and unit checks ok. Advised customer to have a plumber clean drain stand pipe due to water backing up and overflowing.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM
Near Arcola, TX 77583
derrick
Job Details: 01/25/2024
Replaced damaged logo and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Houston, TX 77090
Osiel
Job Details: 01/25/2024
power switch on counter was off not giving power to unit - once power was on - ran a diagnostic and unit is working as design
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77014
Osiel
Job Details: 01/25/2024
needs suspension; ordrng 1 W11130362 (SUSPENSION)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Spring, TX 77379
Osiel
Job Details: 01/25/2024
need motor evap & defrost heater ; ordrng 1 W11024089 (MOTOR-EVAP) and 1 W11547652 (Defrost heater) and 1 W11159728 (GASKET)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Spring, TX 77379
Osiel
Job Details: 01/25/2024
"replace motor, support rollers & blower wheel, also added extra padding. After speaking with techline there's nothing else that can be replace or done on regards to noise beyond just normal sounds the unit makes. SR#7738329023"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Tomball, TX 77375
kayla
Job Details: 01/25/2024
Customer aware to keep maintenance of cleanliness. Whirlpool is not responsible for cleaning and it is not under warranty if there is no defective part. Customer to clean unit per manual. Customer aware they will be charged service fee.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, TX 77375
kayla
Job Details: 01/25/2024
Repaired unit. Ran calibration. Ran tests. All operations are correct now.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Texas City, TX 77590
donnie
Job Details: 01/25/2024
"Replaced control board and sensor, operations are correct now"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Montgomery, TX 77356
james
Job Details: 01/25/2024
Checked unit for error codes and none Advised customer to contact Whirlpool Wi-Fi Connect team for help setting up wi-fi connection and gave # to Mrs.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Porter, TX 77365
leonard
Job Details: 01/25/2024
adjusted burner flames and checked operations. ck okWhirpool is sending customer new burner cap. order#1538428118
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Replaced shorted tstat and checked operation of unit ok; used 1 280148 (Cutoff) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Repaired loose agitator cam and checked operation ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Houston, TX 77053
derrick
Job Details: 01/25/2024
Unit full of roaches and rest droppings. Called into Whirlpool by RO
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP02
Near Houston, TX 77019
Louis R
Job Details: 01/25/2024
Replaced bad freezer evaporator. 90 day part failure
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77388
Osiel
Job Details: 01/25/2024
replaced cam - working as normal ; used 1 w10721967 (cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Spring, TX 77373
Osiel
Job Details: 01/25/2024
need a replacement bellow ; ordrng 1 W11314648 (BELLOW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706Ess04
Near Spring, TX 77386
Osiel
Job Details: 01/25/2024
need replacement control board (drawer); ordrng 1 wpw10769076 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Houston, TX 77025
derrick
Job Details: 01/25/2024
Resolved shattered inner glass and checked ok
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505EBS0
Near Cypress, TX 77429
Gary L
Job Details: 01/25/2024
Assisted tech in repairing ice machine
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Katy, TX 77494
martin
Job Details: 01/25/2024
Replaced door
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Brookshire, TX 77423
martin
Job Details: 01/25/2024
Inspected and found disposal plug still attached Removed and retested Draining properly now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Brookshire, TX 77423
martin
Job Details: 01/25/2024
Replace control board Customer tested and approved repair
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL0
Near Fulshear, TX 77441
martin
Job Details: 01/25/2024
Found disposal plug still attached Removed and rested Draining properly now and code went away
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Magnolia, TX 77355
gary
Job Details: 01/25/2024
"Ran diagnostics, attempted to replace existing LED per service pointer. Documented issue with some lights not replaceable due to foam in liner. SR-7738326886. Closing ticket"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, TX 77479
raul
Job Details: 01/25/2024
"Replaced cam, hinge door, and closer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRA20ELSS01
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Upon arrival found water line frozen. I thawed out and tested ice maker. The ice maker is still working fine and it called for water with no problem.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Upon arrival unit was not responding due to no power. After further inspection found plug that has no power. We plugged it in on a different plug and unit comes on. I recommended to call an electrician.
We serviced a
JENN-AIR FREEZER
Model JS48NXFXDE01
Near Richmond, TX 77406
raul
Job Details: 01/25/2024
Replaced harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Katy, TX 77494
raul
Job Details: 01/25/2024
Replaced led module from TS
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Spring, TX 77380
kayla
Job Details: 01/25/2024
Paycode: Special Project S84638
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, TX 77407
raul
Job Details: 01/25/2024
Upon arrival unit had low air circulation. I cleared clog at vent line.