We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77494
martin
Job Details:
01/31/2023
"Customer complaint was NOT of water leak but of DW not being lowered to his liking He wanted whole unit to be dropped 1 inch front and backAdvised that we only work on unit not installations Referred him to the builder as the unit will need to be pulled back to lower back feet as well as front feet Other than that unit is working as intended no, other complaint"
We serviced a
MAYTAG LAUNDRY
Model MVWB855DC3
Near Tomball, TX 77377
Josue
Job Details:
01/31/2023
Replaced parts. Recalibrated. Ran diagnostics. All operations are correct now. Authorization: M15CLN1XPL2; used 1 W10861642 (Latch) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Rosharon, TX 77583
roosevelt
Job Details:
01/31/2023
needs door; ordrng 1 W11176456 (glass-door)
We serviced a
KITCHENAID MICROWAVE/OVEN
Model KOCE507ESS09
Near Houston, TX 77045
roosevelt
Job Details:
01/31/2023
per steve with tech line to replace mag; ordrng 1 w11346197 (mag)
We serviced a
JENN-AIR DIHWASHER
Model JDPSS244LL1
Near Sienna, TX 77459
roosevelt
Job Details:
01/31/2023
checked and all function worked as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sienna, TX 77459
roosevelt
Job Details:
01/31/2023
checked and fixed loose connection
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Houston, TX 77002
Louis R
Job Details:
01/31/2023
Replaced bad control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Roman Forest, TX 77357
leonard
Job Details:
01/31/2023
replaced faulty control board and defrost heater and thermister and checked operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Spring, TX 77373
donnie
Job Details:
01/31/2023
"Replaced regulator,board and sensor. Operations are correct now"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Texas City, TX 77590
dadrick
Job Details:
01/31/2023
checked over unit. found bad ui cntrl. instaled new ui cntrl. unit working aas designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Pinehurst, TX 77362
gary
Job Details:
01/31/2023
"Ran diagnostics, ordering replacement console and control assembly ; ordrng 1 W11622500 (Console) and 1 W11629914 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, TX 77590
dadrick
Job Details:
01/31/2023
checked over unit. found bad cam. instaled new cam. unit working as designed.; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Texas City, TX 77591
dadrick
Job Details:
01/31/2023
order part; ordrng 1 W11396033 (switch)
We serviced a
WHIRLPOOL COOKTOP
Model WFG975H0HZ2
Near Tomball, TX 77375
Josue
Job Details:
01/31/2023
Customer spilled oil/grease on burners. Customer needs to maintain cleanliness in order for burners to work properly. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
Josue
Job Details:
01/31/2023
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Fulshear, TX 77441
martin
Job Details:
01/31/2023
Needs outer door and seal ; ordrng 1 W11176456 (Outer door) and 1 W11178521 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mont Belvieu, TX 77523
ricky
Job Details:
01/31/2023
"per customer after unplugging unit and resetting cnt unit now working, will call back if needs service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details:
01/31/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pattison, TX 77423
martin
Job Details:
01/31/2023
Replaced parts list
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Fulshear, TX 77441
martin
Job Details:
01/31/2023
FOUND CODE F2E1; ordrng 1 W11419059 (FASCIA) and 1 W11618916 (ACU)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Magnolia, TX 77354
gary
Job Details:
01/31/2023
"Unit was not defrosted, will reschedule and coordinate properly ; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL00
Near Tomball, TX 77375
gary
Job Details:
01/31/2023
Replaced complete left hand refrigerator door and bracket. All functions checked ok at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Tomball, TX 77375
gary
Job Details:
01/31/2023
"Replaced complete door assembly in unit, checked ok. Closing ticket"
We serviced a
JENNAIR RANGE
Model JDRP548HL00
Near Jersey Village, TX 77040
jerrell
Job Details:
01/31/2023
Installed controls ran test all operations normal. Also found that the racks in the right are no leveled with the unit causing the cakes to be uneven.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77406
martin
Job Details:
01/31/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS03
Near Tomball, TX 77377
gary
Job Details:
01/31/2023
"Replaced main housing assembly, sending pictures of dispenser motor for parts research ; O-emld tckt"
We serviced a
JENNAIR REFRIGERATOR
Model JB36NXFXRE01
Near Houston, TX 77099
Louis R
Job Details:
01/31/2023
Fixed detached ice maker arm.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77057
angel
Job Details:
01/31/2023
"Needs comp and other parts from the unit just sitting also need 2x labor to make repair the new compressor it rattling customer has video but I was able to recreate it; ordrng 1 WPW10605286 (Compressor) and 1 WPW10605286 (Compressor) and 1 W11539855 (Pump) and 1 WP2313624 (Condenser), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mont Belvieu, TX 77523
ricky
Job Details:
01/31/2023
found and replaced cracked tube
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near La Porte, TX 77571
ricky
Job Details:
01/31/2023
found unit working as desighned
We serviced a
WHIRLPOOL FREEZER
Model ART106TFDB01
Near Pasadena, TX 77504
ricky
Job Details:
01/31/2023
"diff issue, found and replaced stalled comp"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Houston, TX 77027
angel
Job Details:
01/31/2023
F8 e2 fa e1 f9 e1 needs parts; ordrng 1 W11416362 (Pump) and 1 W11537778 (Heater) and 1 W10753070 (Capacitor) and 1 W11410062 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSP42QMS00
Near Houston, TX 77005
angel
Job Details:
01/31/2023
Tested temps and also air flow in freezer and compressor compartment all is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Bellaire, TX 77401
angel
Job Details:
01/31/2023
Replaced faulty housing all ok no problems
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NRTS1
Near Houston, TX 77030
Clayton
Job Details:
01/31/2023
order part; ordrng 1 WP2324334 (pan-water)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Bellaire, TX 77401
Clayton
Job Details:
01/31/2023
replaced shorted inverter; used 1 W10629033 (INVERTERBOX) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Dickinson, TX 77539
Osiel
Job Details:
01/31/2023
7735619227Called Techline about unit still not heating after wire harness and control board was advised of bad igniter and gas valve part order no return date ; ordrng 1 W11176454 (Igniter) and 1 W11126814 (Control board) and 1 W10633327 (Regulator) and 1 WP98014893 (Gas valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Houston, TX 77009
Louis R
Job Details:
01/31/2023
Cleaned out clogged drain tube
We serviced a
WHIRLPOOL OVEN
Model ACR4503SFB5
Near Tomball, TX 77375
Josue
Job Details:
01/31/2023
Needs new ctrl board. Ordering part.; ordrng 1 W11536796 (Ctrl elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Friendswood, TX 77546
Osiel
Job Details:
01/30/2023
Found compressor still vibrating on unit causing noise part order no return date ; ordrng 1 W11332037 (Compressor) and 1 W10805035 (Drier) and 1 W11504433 (Heat loop to drier) and 1 W11504447 (Cap tube to drier)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Fulshear, TX 77441
martin
Job Details:
01/30/2023
Replaced parts list
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Houston, TX 77073
donnie
Job Details:
01/30/2023
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Houston, TX 77099
raul
Job Details:
01/30/2023
Dishwasher was not draining and was not registering my touch on console. Gave customer a quote for console and drain pump. Customer will buy a new dishwasher instead.
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Richmond, TX 77407
raul
Job Details:
01/30/2023
Softener tray was clog. Removed clog and now its working as intended.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near League City, TX 77573
chris
Job Details:
01/30/2023
Per tech line this is an electrical issues as unit was not drawing any amperage when the gfci is tripped. Tech line also established that unit needs to be on its own dedicated circuit which it is not 7735615727
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near League City, TX 77573
chris
Job Details:
01/30/2023
Replaced faulty control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77096
angel
Job Details:
01/30/2023
Replaced shorted control cap and pump all ok no problems
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ1
Near Houston, TX 77075
chris
Job Details:
01/30/2023
Replaced faulty control. Unit is now working as intended
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Sugar Land, TX 77479
roosevelt
Job Details:
01/30/2023
replaced console
We serviced a
KITCHENAID COMPACTOR
Model KTTS505EPA0
Near Fulshear, TX 77441
martin
Job Details:
01/30/2023
Foot pedal broken Will need replacement ; ordrng 1 W11636605 (Foot pedal)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77008
Louis R
Job Details:
01/30/2023
Tested unit operating as normal. Customer using unit without Jetdry
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Houston, TX 77089
chris
Job Details:
01/30/2023
Found loose connection at water valve. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS04
Near Houston, TX 77081
angel
Job Details:
01/30/2023
Needs parts; ordrng 1 WPW10394053 (Housing) and 1 W11512399 (Valve) and 1 WPW10341320 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Conroe, TX 77303
james
Job Details:
01/30/2023
Assisted Tech JP
We serviced a
AMANA RANGE
Model ACR4303MFB5
Near Texas City, TX 77590
dadrick
Job Details:
01/30/2023
checked over unit. found bad cntrl coused by roch infastation.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Texas City, TX 77568
dadrick
Job Details:
01/30/2023
order parts; ordrng 1 W11395618 (capacitor) and 1 W10721967 (cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Dayton, TX 77535
ricky
Job Details:
01/30/2023
need sw; ordrng 1 w10847853 (sw)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77043
Louis R
Job Details:
01/30/2023
Replaced bad gearcase motor and control. Unit operating as normal. DL# W15S150AL2
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77043
Louis R
Job Details:
01/30/2023
Blockage in duct. Customer will get plumber
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Houston, TX 77043
Louis R
Job Details:
01/30/2023
Checked unit found F3E2 error. ; ordrng 1 W11525994 (ACU) and 1 W11459154 (Main harness) and 2 Wp3387223 (Sensor)s and 1 Wpw10298258 (Harness sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Houston, TX 77043
Louis R
Job Details:
01/30/2023
Apartment unit doesnt not have any power
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77040
Louis R
Job Details:
01/30/2023
Bad harness & cap; ordrng 1 W11335100 (Harness) and 1 W11026785 (Motor) and 2 W11395618 (Capacitor)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Houston, TX 77040
Louis R
Job Details:
01/30/2023
Replaced bad control & fan motor
We serviced a
WHIRLPOOL OVEN
Model JJW2830DS01
Near Richmond, TX 77406
raul
Job Details:
01/30/2023
Will need control board and console. ; ordrng 1 W11179310 (Control board) and 1 W11236888 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, TX 77406
raul
Job Details:
01/30/2023
"Replaced block, terminal and screw kit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fbs
Near Spring, TX 77380
Gary L
Job Details:
01/30/2023
Assisted tech in repairing refrigerator
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Richmond, TX 77406
martin
Job Details:
01/30/2023
Assisted RY with 2 man job
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Katy, TX 77494
martin
Job Details:
01/30/2023
Customer complaint that water retaining at bottom of tub Advised that some water is Norma Unit is working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Houston, TX 77036
derrick
Job Details:
01/30/2023
Order door hinge; ordrng 1 W11573702 (Hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Houston, TX 77077
jerrell
Job Details:
01/30/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL COOKTOP
Model KCGD500GSS00
Near Spring, TX 77382
Josue
Job Details:
01/30/2023
Repaired motor and replaced burner cap. Ran tests. All operations are correct. Customer approved.
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Spring, TX 77382
Josue
Job Details:
01/30/2023
Food caught on fire in unit causing damage around cavity and door. Unit non repairable.Cause for incident was malfunction on electronic control board and sensor.. unit would not shut off after four minutes on cycle.Spoke to Lisa from Safety team to get replacement for customer. SR# 7735576726
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Tomball, TX 77375
Josue
Job Details:
01/30/2023
Repaired spaner nut and washplate. All operations are correct.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Tomball, TX 77375
Josue
Job Details:
01/30/2023
Explained to customer how extra power button works. Ran diagnostics and all operations are correct. Unit working as designed and could not duplicate issue at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Tomball, TX 77377
Josue
Job Details:
01/30/2023
"Grinding noise during spine. Unit needs to be unplugged sometimes to reset for it to start the whole cycle. Needs new gearcase, ACU, and lower wiring harness. Spoke to Shane AIG. Authorization was denied due to original value and Depreciation of the unit too costly and customer to contact AIG for buy out option."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Tomball, TX 77377
Josue
Job Details:
01/30/2023
Ordering switch bank. Two wgt; ordrng 1 W11561436 (Main harness)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Tomball, TX 77377
Josue
Job Details:
01/30/2023
Vents need cleaning and recommended booster fan to be installed in.. Vents exceed 20ft. Dryer works as designed without vent exhaust attached. Temperatures are good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Cypress, TX 77433
Josue
Job Details:
01/30/2023
"Ordering parts. Three wgt, two tech with DO; ordrng 1 W11325786 (Appliance manager) and 1 W10460457 (Humidity Sensor)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cypress, TX 77429
Josue
Job Details:
01/30/2023
Reset breaker. Unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77345
leonard
Job Details:
01/30/2023
rebooted control board and re-leveled unit and ran recalibration and test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS20
Near Houston, TX 77345
leonard
Job Details:
01/30/2023
order parts 2man 2wgt with Donnie; ordrng 1 W11616675 (console) and 1 W11598254 (control board) and 1 W11598119 (blower) and 1 W11245656 (wire harness) and 1 W11598120 (sensor)
We serviced a
WHIRLPOOL STOVETOP
Model WEE510S0FS2
Near Houston, TX 77019
Clayton
Job Details:
01/30/2023
checked unit unit giving f2e1 code. the unit is to be replaced per S code S254EE #7735612728
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH
Near Houston, TX 77030
Clayton
Job Details:
01/30/2023
replaced shorted water valve
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ
Near Spring, TX 77379
Gary L
Job Details:
01/30/2023
Removed and replaced motor and electronic control. Checked operation
We serviced a
JENN-AIR OVEN
Model JJW2830DP02
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/30/2023
replaced console per susian customer has paid service fee
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GS01
Near Sugar Land, TX 77478
roosevelt
Job Details:
01/30/2023
bad blower and will need a 2m 2wt with derrick dl auth# is j15rxw0nl2; ordrng 1 W10866567 (swtch-oven) and 1 W11083804 (motor-blwr)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/30/2023
checked and reset uit and compressor worikng
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Sugar Land, TX 77498
roosevelt
Job Details:
01/30/2023
replaced panel per tech line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
Osiel
Job Details:
01/30/2023
Replaced faulty thermistor unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near League City, TX 77573
Osiel
Job Details:
01/30/2023
Found faulty panel part order no return date ; ordrng 1 W11120178 (Console) and 1 W11400681 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details:
01/30/2023
Repaired leak at float switch assy. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Spring, TX 77373
donnie
Job Details:
01/30/2023
"Repaired freezer light circuit, installed handles whirlpool sent too customer"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Spring, TX 77373
donnie
Job Details:
01/30/2023
"Replaced humidity sensor and board, operations are correct now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FCDW04
Near Houston, TX 77011
chris
Job Details:
01/30/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG LAUNDRY
Model MVWX655DW
Near Dickinson, TX 77539
Osiel
Job Details:
01/30/2023
Replaced broken washplate and basket unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details:
01/30/2023
Found thermistor not properly attached to copper line in evaporator. Reinstalled evaporator thermistor and checked
We serviced a
AMANA DRYER
Model KRFC704FPS01
Near Houston, TX 77345
leonard
Job Details:
01/30/2023
order parts 2wgt; ordrng 1 W11395558 (cover assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Pasadena, TX 77505
ricky
Job Details:
01/30/2023
found and replaced worn parts
We serviced a
JENNAIR REFRIGERATOR
Model JS42NXFXDE
Near Richmond, TX 77406
raul
Job Details:
01/30/2023
Installed New brackets and show owner that the custom paneling will need to be trim by cabinet contractor due to being so tight that if its forced closed it will damage the new brackets and can damage panel.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Richmond, TX 77406
raul
Job Details:
01/30/2023
"Will need door, interlock switches and arm assembly; ordrng 1 W10775493 (Outer door) and 1 W11600214 (Inner Door) and 1 W11033422 (Inner Lock switches) and 1 Wpw10128850 (Sliding Arm Assembly) and 1 W11214480 (Arm)"