We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77004
Clayton
Job Details:
02/22/2023
order parts; ordrng 1 w11449482 and 1 w11545823
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77406
martin
Job Details:
02/22/2023
Assisted RY with 2 man job
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Houston, TX 77057
jerrell
Job Details:
02/22/2023
Reinstalled gasket tan test all test normal
We serviced a
KITCHEN AID REF DRAWER
Model KUDF204ESB01
Near Houston, TX 77027
jerrell
Job Details:
02/22/2023
Need to order; ordrng 1 WP2196157 (FITTING) and 1 W10281586 (Water tube) and 1 W10281587 (Clamp)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Houston, TX 77587
ricky
Job Details:
02/22/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Sienna, TX 77459
roosevelt
Job Details:
02/22/2023
per derrick with tech line to replace control and pump; ordrng 1 w11556725 (control) and 1 w11399437 (pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Missouri City, TX 77459
roosevelt
Job Details:
02/22/2023
checked and bad control in pantry door not repairing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Missouri City, TX 77459
roosevelt
Job Details:
02/22/2023
bad compressor; ordrng 1 W10507884 (compressor)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Houston, TX 77056
angel
Job Details:
02/22/2023
Replaced shorted motor switch and fuse all ok no problems customer still not happy and still wants unit replacement also he said his wife is scared of the unit and does not want to use it; used 1 W10909685 (Fuse) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77036
angel
Job Details:
02/22/2023
Sr 7735692485 unit is in parts research by whirlpool ; ordrng 1 W11164469 (Pump(whirlpool researching part)) and 1 W11024423 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77406
raul
Job Details:
02/22/2023
Replaced freezer door
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details:
02/22/2023
Checked unit and reattached bottom of oven door glass. Unit checks ok.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Conroe, TX 77301
james
Job Details:
02/22/2023
Customer refused to pay service call fee if temp test comes back good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
gary
Job Details:
02/21/2023
"Ran diagnostics, released stuck water filter and customer advised on functions. Checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Cypress, TX 77433
Josue
Job Details:
02/21/2023
Returning parts. Closing ticket out for service.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
replaced broken left rear leveling leg and re-leveled unit and checked operation. ck ok; used 1 W11025920 (LEVELING FEET) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
removed debris from fan housing and re-aligned vent outlet and damper and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Katy, TX 77493
martin
Job Details:
02/21/2023
"Customer complaint was that dryer takes 2,3 cycles to fully dry clothes Inspected and found clogged lint inside filter chuteCleared and tested, venting properly now"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Dickinson, TX 77539
chris
Job Details:
02/21/2023
Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Stafford, TX 77477
roosevelt
Job Details:
02/21/2023
checked and ajusted loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details:
02/21/2023
Ran diagnostics and found actuator failedReplaced with stock partRetested and working properly now ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
"replaced broken surface lamp and housing and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details:
02/21/2023
Customer wanted me to check her washer due to noises she would hear. I ran diagnostics and found no error codes or didnt hear any noises. I then explained about balance loads and how to properly load washer.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Tomball, TX 77377
donnie
Job Details:
02/21/2023
Helped KD repair ice machine
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cypress, TX 77433
Josue
Job Details:
02/21/2023
"Customer called back, ordering parts. Two wgt; ordrng 1 W11483553 (Gasket tub) and 1 W11579565 (Spray arm) and 1 W11627525 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Katy, TX 77494
martin
Job Details:
02/21/2023
"DW User interface is not responsive correctlyWill order console,control board and UI; ordrng 1 W11367678 (Console) and 1 W11305308 (Control board) and 1 W11368911 (User interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near Houston, TX 77084
jerrell
Job Details:
02/21/2023
Need to order ; ordrng 1 WPW10179146 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77082
jerrell
Job Details:
02/21/2023
Replaced cam kit ran test all operations normal.; used 1 W10721967 (Cam kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Spring, TX 77373
donnie
Job Details:
02/21/2023
"Unit was exchanged, no repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pearland, TX 77581
Osiel
Job Details:
02/21/2023
Hooked up nitrogen and used bubbles to see if leak on unit is visible informed Techline about pressure dropping from 100 psi to ~95 psi in 45 min called Techline again bevause was informed to raise psi to 150 and varify Leakage if results remained the same. Pressure dropped advised Techline of issue unit sent to product exchange7735490742
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77089
Osiel
Job Details:
02/21/2023
Closing per office
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77059
Osiel
Job Details:
02/21/2023
Closing per office
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Pearland, TX 77584
Osiel
Job Details:
02/21/2023
Pump came in defective part order no return date ; ordrng 1 W10591570 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Missouri City, TX 77459
roosevelt
Job Details:
02/21/2023
checked and turned valve supply on and all function ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77380
Josue
Job Details:
02/21/2023
"Customer called back, ordering new parts. Four wgt; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (CAM asy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Friendswood, TX 77546
Osiel
Job Details:
02/21/2023
Found faulty compressor reordering compressor part order no return date 7735772649; ordrng 1 W11515413 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near League City, TX 77573
Osiel
Job Details:
02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS01
Near League City, TX 77573
Osiel
Job Details:
02/21/2023
Replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Texas City, TX 77590
Osiel
Job Details:
02/21/2023
Motor came in damaged reordering part ; ordrng 1 W10396029 (Motor)
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ03
Near Pearland, TX 77581
Allen
Job Details:
02/21/2023
Replaced door with void in insulation ops normal on testing found no leaks at this time cust to monitor unit
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM0
Near Houston, TX 77004
Allen
Job Details:
02/21/2023
Logged with sterling w Techline of thermal event sr # 7735781739 advised not to proceed with any disassembly to further determine cause noted pics to file and logged with Saftey
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Montgomery, TX 77316
james
Job Details:
02/21/2023
Checked unit and found power supply issues. Advised customer to contact an electrician to have power supply issue corrected.
We serviced a
WHIRLPOOL OVEN
Model WOD52ES4MZ
Near Houston, TX 77099
raul
Job Details:
02/21/2023
Will need control board and UI; ordrng 1 W11594418 (Control board) and 1 W11594228 (UI)
We serviced a
MAYTAG WASHER
Model MHW8200FC0
Near Houston, TX 77339
donnie
Job Details:
02/21/2023
Unit needs outer tub assy with basket. Part has 10 year warranty ; ordrng 1 W10901175 (Outer tub assy with basket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Spring, TX 77382
Gary L
Job Details:
02/21/2023
Removed and replaced heater element per whirlpool request
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mont Belvieu, TX 77523
ricky
Job Details:
02/21/2023
ran diag to reset sensor and cycled
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Baytown, TX 77521
ricky
Job Details:
02/21/2023
"needs cnt and valve, est declined"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
order parts 2wgt; ordrng 1 W11513255 (water valve)
We serviced a
WHIRLPOOL STOVETOP
Model WFE505W0JZ3
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
recalibrated oven control 10 degrees hotter and re-checked temperture and operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77316
james
Job Details:
02/21/2023
Order parts reschedule with customerf4e3 f5e12wgt; ordrng 1 W11164469 (SUMP & MOTOR ASSEMBLY) and 1 W11084121 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN708MPS00
Near Spring, TX 77382
Gary L
Job Details:
02/21/2023
Found gaskets dealing properly. Heated gaskets to assure that they are sealing Checked temperature in fresh food and freezer. The nit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, TX 77090
Gary L
Job Details:
02/21/2023
Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged and checked
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Spring, TX 77388
Gary L
Job Details:
02/21/2023
Ordered parts; ordrng 1 W10401225 (Stainless and glass panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details:
02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW1
Near Houston, TX 77011
Clayton
Job Details:
02/21/2023
order part; ordrng 1 w11396790
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS0
Near Spring, TX 77380
Gary L
Job Details:
02/21/2023
Ordering parts ; ordrng 1 882699 (Gear drive)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details:
02/21/2023
Ordering parts ; ordrng 1 W11109499 (Drier) and 1 W11635510 (Compressor)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Montgomery, TX 77356
james
Job Details:
02/21/2023
Checked unit for error codes and none found. Ran test cycle and unit checks ok and is cycling as designed.
We serviced a
WHIRLPOOL STACK UNIT
Model CET9100GQ2
Near Humble, TX 77396
donnie
Job Details:
02/21/2023
Removed error codes in diagnostics.
We serviced a
KITCHEN AID RANGE
Model KSGB900ESS0
Near Alvin, TX 77511
chris
Job Details:
02/21/2023
Found faulty fan part order ; ordrng 1 W11107275 (Blower fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Crosby, TX 77532
ricky
Job Details:
02/21/2023
"new parts bad, need im and valve; ordrng 1 w11321603 and 1 w10498995"
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Crosby, TX 77532
ricky
Job Details:
02/21/2023
"needs cnt, est declined"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Montgomery, TX 77356
james
Job Details:
02/21/2023
Checked unit and adjusted icemaker balearm position. Unit checks ok. This is a different issue than previous issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Montgomery, TX 77356
james
Job Details:
02/21/2023
Checked unit for error codes and none found. Cleaned debris from upper wash arm. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Conroe, TX 77301
james
Job Details:
02/21/2023
Checked unit for error codes and cleared code for stuck key and off balance load. Ran manual test cycles and auto test cycle and unit checks ok and no leaks detected.use authorization # w15zmt0apl1
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Richmond, TX 77406
raul
Job Details:
02/21/2023
"Will need control, UI, thermostat fix, thermostat cut off, and electrode ; ordrng 1 W11618918 (Control board) and 1 W11626080 (UI) and 1 Wp3391912 (Thermostat fix) and 1 Wp8573713 (Thermo cut off) and 2 Wp3387223 (Electrode)s"
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW1
Near Houston, TX 77088
Louis R
Job Details:
02/21/2023
Found bad motor. Customer denied repairs.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near New Caney, TX 77357
leonard
Job Details:
02/21/2023
replaced broken grates and hinges and checked operation. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Houston, TX 77088
Louis R
Job Details:
02/21/2023
"Found bad water valve, gearcase and motor. Customer denied repairs"
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Conroe, TX 77304
james
Job Details:
02/21/2023
Checked unit for error codes and cleared code for stuck key. Reset controls. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details:
02/21/2023
Consumers vent is blocked. Dryer checked ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Hockley, TX 77447
gary
Job Details:
02/21/2023
"Ran diagnostics, customer advised on restriction from vent in home. Unit working as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, TX 77520
ricky
Job Details:
02/21/2023
need mtr; ordrng 1 w10677717 (mtr)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Houston, TX 77062
chris
Job Details:
02/21/2023
Found loose connection at control board. Reinstalled loose connection. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Friendswood, TX 77546
chris
Job Details:
02/21/2023
Found that there was an obstruction within the water filter. Customer states that filter is new. Water flow without filter is much greater proving filter is defective
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Fulshear, TX 77441
martin
Job Details:
02/21/2023
Ran diagnostics and everything was fine Ran cycle and did not experience shaking of any sort other than the normal operating movement Advised customer of heavy loads and unbalanced loadsHe will monitor
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fulshear, TX 77441
martin
Job Details:
02/21/2023
Oven igniter not coming ON Provided quote to owner and was approved ; ordrng 1 W11176454 (Oven igniter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Humble, TX 77346
leonard
Job Details:
02/21/2023
rebooted control board and ran diagnostic test cycle. test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Magnolia, TX 77354
gary
Job Details:
02/21/2023
"Replaced fan motor and blade in freezer, all functions checked ok at this time"
We serviced a
KITCHEN AID COOK TOP
Model KCGC506JSS00
Near Pinehurst, TX 77362
gary
Job Details:
02/21/2023
Replaced burner in top and customer advised on functions. Checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
02/21/2023
Repaired loose heater wire and checked operation unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Arcola, TX 77583
derrick
Job Details:
02/21/2023
Replaced capacitor and checked operation of unit ok; used 1 W11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS4
Near Arcola, TX 77583
derrick
Job Details:
02/21/2023
Repaired loose connection to receptacle. Consumer to purchase new bulb
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77053
derrick
Job Details:
02/21/2023
Checked operation of unit ok. No problem found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Sugar Land, TX 77479
derrick
Job Details:
02/21/2023
"Replaced open compressor, evacuated and recharged unit. Checked ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near League City, TX 77573
chris
Job Details:
02/21/2023
Replaced faulty valve and upper grille. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL OVEN
Model JJW2827WS02
Near Houston, TX 77096
angel
Job Details:
02/21/2023
Replaced shorted control all ok no problems
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Houston, TX 77050
donnie
Job Details:
02/21/2023
Ran diagnostics.replaced motor capacitor. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, TX 77429
Josue
Job Details:
02/21/2023
Replaced parts. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL FREEZER
Model KBSD708MSS
Near Houston, TX 77056
jerrell
Job Details:
02/21/2023
Adjusted fresh food door spring ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details:
02/21/2023
replaced broken oven door handle and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77088
Louis R
Job Details:
02/21/2023
F7E4 F6E3 errors ; ordrng 1 W11419171 (Control) and 1 W11478526 (UI) and 1 W10902814 (Wash plate) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Humble, TX 77346
leonard
Job Details:
02/21/2023
upon arrivial at customers house. customer stated that this was the wrong address and that customer now lives in Ohio
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Houston, TX 77084
jerrell
Job Details:
02/21/2023
Installed listed parts all test normal
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Houston, TX 77004
Clayton
Job Details:
02/21/2023
per the customer the unit is working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM
Near Houston, TX 77084
jerrell
Job Details:
02/21/2023
Installed listed parts all test normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Conroe, TX 77304
james
Job Details:
02/21/2023
Order parts reschedule with customerf9e1 f7e1 f8e4 fae2 f8e22 man w/ JP2wgt; ordrng 1 W11416362 (PUMP&MOTOR) and 1 W11410062 (CNTRL-ELEC) and 1 W11545290 (DEFLECTOR) and 1 W11414073 (VENT) and 1 W11535094 (INLET-WATR)
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Conroe, TX 77304
james
Job Details:
02/21/2023
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11492867 (EVAPORATOR) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Houston, TX 77040
Louis R
Job Details:
02/21/2023
Checked unit found jammed ice maker and blocked return vents for air flow.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77354
gary
Job Details:
02/21/2023
"Ran diagnostics, adjusted burners in top and customer advised on functions. Checked ok at this time"