We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Houston, TX 77345
leonard
Job Details: 09/02/2022
order parts 2man 4wgt with Donnie r600a; ordrng 1 w11313694 (coupling) and 1 w11506635 (fitting) and 1 W11557425 (compressor) and 1 W11504431 (coupling) and 1 W11506621 (coupling) and 1 W11598433 (evaporator) and 1 W11504423 (coupling) and 1 W11504415 (coupling)
We serviced a
KITCHEN AID MIRCOWAVE
Model KMBS104ESS02
Near Houston, TX 77345
leonard
Job Details: 09/02/2022
order parts 2man 2wgt with Donnie; ordrng 1 W11197501 (panl-cntrl) and 1 WPW10623991 (cntrl-elec) and 1 W10891908 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
donnie
Job Details: 09/02/2022
"Replaced tub ring per tech line, customer will call if problem persists"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Cypress, TX 77429
kayla
Job Details: 09/02/2022
ISSUE: Ctrls not responding and not turning on fridge to cool. Ordering boards. Two wgtAIG authorization: W11442C0XPL1; ordrng 1 W11314429 (Ui panel ctrl) and 1 W11336586 (Orion box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Texas City, TX 77591
chris
Job Details: 09/02/2022
Assisted tech ac
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Texas City, TX 77591
Gary L
Job Details: 09/02/2022
"Found faulty compressor , replaced order parts, unit is now working as intended"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Kemah, TX 77565
Gary L
Job Details: 09/02/2022
Found faulty ; ordrng 1 W10728094 (Evaporator fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Santa Fe, TX 77510
Gary L
Job Details: 09/02/2022
"Found faulty control board and capacitor, replaced order parts unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Porter, TX 77365
leonard
Job Details: 09/02/2022
re-connected loose bake electrode brown wire to bake ignitor and checked operations. ck ok
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Rosharon, TX 77583
derrick
Job Details: 09/02/2022
Replaced bad burner assembly and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Channelview, TX 77530
chris
Job Details: 09/02/2022
Replaced faulty drain pump and control. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ00
Near Houston, TX 77066
chris
Job Details: 09/02/2022
Replaced faulty magnetron and transformer. Unit is now working as intended. Tested thoroughly for issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near League City, TX 77573
Gary L
Job Details: 09/02/2022
"Found faulty evaporator fan harness, replaced order parts unit is now working as intended"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Houston, TX 77044
donnie
Job Details: 09/02/2022
"Installed new ui assy, new ui is not communicating with appliance mgr.; ordrng 1 W11396218 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77050
donnie
Job Details: 09/02/2022
Replaced right front burner and switch. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77050
donnie
Job Details: 09/02/2022
Replaced right front burner and switch. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Texas City, TX 77590
Gary L
Job Details: 09/02/2022
"Found faulty evaporator fan motor and harness, replaced order parts unit is now working as intended"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Texas City, TX 77590
Gary L
Job Details: 09/02/2022
"Found faulty evaporator fan motor and harness, replaced order parts unit is now working as intended"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cypress, TX 77429
kayla
Job Details: 09/02/2022
Replaced parts. All operations are correct. Customer approved and customer aware they are responsible for new filter and Bypass cap.
We serviced a
WHIRLPOOL FREEZER
Model KBSD608ESS01
Near Houston, TX 77339
leonard
Job Details: 09/02/2022
replaced freezer light switch screw that was catching on actuator arm and checked operations. ck ok
We serviced a
JENN-AIR VENTHOODS
Model JXD7036YS3
Near Humble, TX 77339
leonard
Job Details: 09/02/2022
customer advised working properly now.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77429
kayla
Job Details: 09/02/2022
Replaced parts. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Tomball, TX 77375
donnie
Job Details: 09/02/2022
Helped KD repair washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cypress, TX 77429
kayla
Job Details: 09/02/2022
"Door damaged and wrong color. Reordering. Two wgt, two tech with DO; ordrng 1 W11566705 (Freezer door stainless steel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Tomball, TX 77375
kayla
Job Details: 09/02/2022
"DO helped replace parts. Recalibrated. Ran diagnostics. All operations are correct.Authorization: W143ZH1NL2; used 1 W10913953 (Actuator), and 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Houston, TX 77034
chris
Job Details: 09/02/2022
"Replaced faulty thermistor, heater and harness. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details: 09/02/2022
Order parts; ordrng 1 341241 (Belt)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, TX 77459
derrick
Job Details: 09/02/2022
Replaced warranty heater and checked operation of unit ok; used 1 W11537778 (Heater) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP0
Near Sugar Land, TX 77478
derrick
Job Details: 09/02/2022
Checked all operation of unit and found no water leak. Possible float switch obstruction.
We serviced a
WHIRLPOOL OVEN
Model JJW2730DS02
Near Houston, TX 77025
anthony
Job Details: 09/02/2022
Customer is calling Jennair to see if they will cover parts 1800-536-6247; ordrng 1 W11236888 (Control)
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Katy, TX 77494
martin
Job Details: 09/02/2022
Replaced drawer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Katy, TX 77494
martin
Job Details: 09/02/2022
"Senior couple, did not know how to install filter properly. Secured water filter and tested Working as intended now"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Katy, TX 77494
martin
Job Details: 09/02/2022
Replaced 2 LED modules from truck stock ; used 2 W11462342 (LED MODULE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77449
martin
Job Details: 09/02/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Richmond, TX 77406
martin
Job Details: 09/02/2022
"Inspected washer and found excessive soap suds. Noticed customer had dish soap next to washer, she claims she did not use any but uploaded picture worth 1,000 words that says otherwise. Removed suds with wet vacuum and drained as much possible. Advised customer to only use the appropriate soap and the recommended dosage to prevent draining issue due to extra suds."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ01
Near Brookshire, TX 77423
martin
Job Details: 09/02/2022
Replaced LED modules
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Rosenberg, TX 77469
raul
Job Details: 09/02/2022
Replaced control board and console
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Rosenberg, TX 77469
raul
Job Details: 09/02/2022
Replaced control board and console
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Booth, TX 77469
raul
Job Details: 09/02/2022
Customer no longer needs service she bought another fridge and will use this one as a back up fridge.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Houston, TX 77019
ben
Job Details: 09/02/2022
replaced dispencer; used 1 W10861000 (DISPENSER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Houston, TX 77004
ben
Job Details: 09/02/2022
replaced shorted control
We serviced a
WHIRLPOOL KITCHEN
Model WDF520PADM
Near Richmond, TX 77407
martin
Job Details: 09/02/2022
Replaced parts list
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Houston, TX 77004
ben
Job Details: 09/02/2022
checked unit adjusted the door and latch and checked operation
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 09/02/2022
checked unit cleared demo mode from the conreol and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Richmond, TX 77406
raul
Job Details: 09/02/2022
Called tech line and they advised for customer to contact breaker manufacturer that is false tripping. SR 7734506366
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Richmond, TX 77406
raul
Job Details: 09/02/2022
Replaced Led modules
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Richmond, TX 77406
raul
Job Details: 09/02/2022
Installed capacitor customer had and adjusted front left burner flames.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
raul
Job Details: 09/02/2022
"After replacing compressor the unit started leaking from precooler. Will need Precooler, and compressor, ; ordrng 1 W11502743 (Precooler) and 1 W11370574 (Compressor) and 1 W11109499 (Filter drier) and 3 W11504447 (Capillary tube to drier)s and 3 W11504433 (Heat Loop to drier)s and 3 W11504415 (Suction tube to compressor)s and 3 W11504431 (High Pressure side to compressor)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cypress, TX 77429
donnie
Job Details: 09/02/2022
Door is damaged ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Houston, TX 77004
ben
Job Details: 09/02/2022
order parts; ordrng 1 W10849440 (cord-power) and 1 W11132207 (harns-wire) and 1 W10367632 (filter)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP1
Near Houston, TX 77057
anthony
Job Details: 09/02/2022
Replaced faulty water valve all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY00
Near Houston, TX 77056
anthony
Job Details: 09/02/2022
Replaced faulty drain tube all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Houston, TX 77040
jerrell
Job Details: 09/02/2022
Replaced element ran test all operations normal.; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC1
Near Humble, TX 77396
leonard
Job Details: 09/02/2022
replaced broken blower wheel and motor and chec ked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Montgomery, TX 77356
james
Job Details: 09/02/2022
Need approval for parts and labor. Reschedule with customer upon approval3wgt; ordrng 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W11087226 (control elec)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Montgomery, TX 77356
james
Job Details: 09/02/2022
Checked unit and replaced heater element persp w11540964. Ran test cycle and unit checks ok and no leaks detected. s17304 - parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Pearland, TX 77584
chris
Job Details: 09/02/2022
Replaced faulty heater. Heater bushing was all the way gone so the unit was leaking in the customers kitchen. Logged with tpss. Left old heater with customer to complete damage report file number 7734453150
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Pearland, TX 77581
chris
Job Details: 09/02/2022
Found faulty thermistor heater and harness part order ; ordrng 1 W11546681 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11546610 (Heater)
We serviced a
KITCHEN AID COOK TOP
Model KCGC506JSS00
Near Tomball, TX 77377
kayla
Job Details: 09/02/2022
Repaired burner heads and orifices. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Shenandoah, TX 77384
kayla
Job Details: 09/02/2022
Ordering part.; ordrng 1 W11296171 (Ui console stainless)
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Conroe, TX 77384
kayla
Job Details: 09/02/2022
Customer not cleaning Unit properly. Advised customer to read on owners manual to further educate on cleaning the cooktop so that the igniters may work properly. All Operations are correct After cleaning burner heads and caps as well as orifices. Customer approved.Safety with Nicole: SR# 7734425726
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Richmond, TX 77406
martin
Job Details: 09/02/2022
Arrived at customer home but she stated she no longer needed service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond, TX 77406
martin
Job Details: 09/02/2022
Assisted RY with 2man job
We serviced a
KITCHEN AID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77027
anthony
Job Details: 09/02/2022
Replaced shorted sensor all ok customer to monitor unit and call back if problem returns; used 1 W10511923 (Sensor) from stock
We serviced a
KITCHEN AID COOK TOP
Model KCGD506GSS
Near Houston, TX 77030
anthony
Job Details: 09/02/2022
Needs parts; ordrng 1 WPW10475150 (Spark module) and 1 W10818266 (Manifold)
We serviced a
KITCHEN AID RANGE GAS
Model KFGC558JSS
Near Houston, TX 77042
jerrell
Job Details: 09/02/2022
Adjust burner ran test all operations normal
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77040
jerrell
Job Details: 09/02/2022
Need to order; ordrng 1 W11399437 (PUMP-WATER)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cypress, TX 77433
donnie
Job Details: 09/02/2022
We serviced a
KITCHENAID KITCHEN
Model KDTE204GPS0
Near Humble, TX 77346
leonard
Job Details: 09/02/2022
removed debris from air gap and drain hose and checked operations. ck ok
We serviced a
JENNAIR COOKTOP
Model JIC4715GS00
Near Houston, TX 77096
derrick
Job Details: 09/02/2022
Order parts per tech line; ordrng 1 W11195177 (Power board)
We serviced a
WHIRLPOOL KITCHEN
Model KDTM404KPS0
Near Houston, TX 77025
derrick
Job Details: 09/02/2022
Our dishwasher back in hole until parts come in; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Houston, TX 77005
derrick
Job Details: 09/02/2022
Replaced damper per tech line
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Conroe, TX 77304
james
Job Details: 09/02/2022
Checked unit for gas leak around all fittings and supply line with meter and soap bubbles and no leak detected at this time. Documented with Mary at Safety issued SR# 7734418090
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS2
Near Panorama Village, TX 77304
james
Job Details: 09/02/2022
Checked unit outter temps as followsPreheated oven to 400' for 1 hourFront of console 129'Top of console 103'Door glass 103'Knobs 112'Handle 82'Advised customer that surface temps are within W/P limits.Documented with Mary at Safety and issued SR# 7734499287Issued AUTH# k143zs1wl1
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conroe, TX 77301
james
Job Details: 09/02/2022
Checked unit and repaired loose connection at heater element. Ran test cycle and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Conroe, TX 77384
james
Job Details: 09/02/2022
Reorder door and customer will call office upon delivery to schedule install. 2 man w/ JP 3wgt; ordrng 1 W10800816 (dor-fip)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Conroe, TX 77304
james
Job Details: 09/02/2022
Checked unit and replaced clogged drier and recharged system. Unit checks ok and is exchanging heat. Assisted by Tech JP
We serviced a
JENNAIR OVEN
Model JJW3830WS00
Near Houston, TX 77024
jerrell
Job Details: 09/02/2022
Found that the unit is working properly the customer did say it failed one time since the repair she reset the breaker. And she used it several times since the repairs were done. If customer have any issues they will call
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Houston, TX 77024
jerrell
Job Details: 09/02/2022
"Installed belt and pulley all test normal l.; used 1 661570V (Belt), and 1 W10837240 (Bracket) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 09/02/2022
Unit was exchanged by Whirlpool
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Houston, TX 77040
jerrell
Job Details: 09/02/2022
Need to order ; ordrng 1 W11416362 (Was pump)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near New Caney, TX 77357
leonard
Job Details: 09/02/2022
order parts 2wgt; ordrng 1 W11546681 (wire harness) and 1 W11546609 (control box) and 1 W11546981 (defrost heater)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Arcola, TX 77583
derrick
Job Details: 09/02/2022
Repaired stuck door switch and checked operation of unit ok
We serviced a
WHIRLPOOL DISWASHER
Model WDT710PAHZ1
Near Porter, TX 77365
leonard
Job Details: 09/02/2022
reseated loose float and ran test cycle. all test ok
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Pattison, TX 77423
martin
Job Details: 09/01/2022
Closing out Unit replaced
We serviced a
MAYTAG MICROWAVE
Model MHW31017HB07
Near Spring, TX 77373
donnie
Job Details: 09/01/2022
"Replaced open light bulb and receptacle. Operations are correct now ; used 1 8206232a (Bulb), and 1 W10210871 (Receptacle) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77345
leonard
Job Details: 09/01/2022
checked unit and rebooted control board and found sealed sytem freon leak. ordering parts for sealed system repair on doc#710166. covered by ss warranty
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77346
leonard
Job Details: 09/01/2022
order parts 2man 2wgt with Donnie; ordrng 1 W11610132 (transformer) and 1 W11596133 (cap) and 1 W11362533 (fan assy) and 1 W11590863 (magnetron) and 1 W11445128 (relay) and 1 W11199547 (thrmst-fix)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Houston, TX 77057
anthony
Job Details: 09/01/2022
Adjusted burner to regulator all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Houston, TX 77057
anthony
Job Details: 09/01/2022
Reset con and fixed control recalibrated all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Humble, TX 77346
leonard
Job Details: 09/01/2022
tightened loose splutch nut and recalibrated detergent concentration and checked all operations. ck ok
We serviced a
KITCHEN AID COOK TOP
Model KOWT100ESS00
Near Humble, TX 77346
leonard
Job Details: 09/01/2022
replaced open thermal fuse and checked operations. ck ok; used 1 9763126 (fuse) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Texas City, TX 77590
Gary L
Job Details: 09/01/2022
Found loose drum baffle properly reinstall John baffle unit is now working as intended
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Katy, TX 77494
raul
Job Details: 09/01/2022
Based on the video sent to listen for the humming noise it will need a water valve; ordrng 1 W11434044 (Water valve inlet)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Houston, TX 77057
anthony
Job Details: 09/01/2022
Fixed loose connection on regulator all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near League City, TX 77573
Gary L
Job Details: 09/01/2022
Per office and the customers unit is now working as intended
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Tomball, TX 77377
kayla
Job Details: 09/01/2022
Steam excessive due to the dishwasher not installed correctly. Repaired brackets and screws to align to customer needs. No error codes at this time.. all other operations are correct. Could not duplicate issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77345
leonard
Job Details: 09/01/2022
order parts 2man 4wgt with Donnie; ordrng 1 W10779331 (compressor) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator) and 1 WPW10143759 (dryer) and 1 w11506635 (fitting)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15POZP1
Near Crosby, TX 77532
ricky
Job Details: 09/01/2022
need valve; ordrng 1 W10897719 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Dickinson, TX 77539
miguel
Job Details: 09/01/2022
order parts; ordrng 1 wpw10317076 (cntrl) and 1 w11024089 (fan motor)