We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/07/2022
"replaced all parts; used 1 876765 (TUBE KIT), and 1 WPW10143759 (DRIERUV) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/07/2022
checked and found that light switch was broken and this cant be replaced du to switch infused into wall and call tech. line and waited 30 min and no one ansered and then was hung up on not call back to wait another 30 min. unit cant fix it and took pictures
We serviced a
WHIRLPOOL FREEZER
Model MSS25N4MKZ04
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/07/2022
bad control; ordrng 1 w11546690 (control box)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Montgomery, TX 77356
james
Job Details:
12/07/2022
Checked unit for error codes and none found. Ran test cycle and unit checks ok. Cut approx 18' off drain hose that was way to far down down pipe drain.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Crosby, TX 77532
ricky
Job Details:
12/07/2022
"found and replaced worn part, cust needs to replaced water supply line"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS
Near Sugar Land, TX 77478
derrick
Job Details:
12/07/2022
Assisted RO ON SEAL SYSTEM
We serviced a
KITCHENAID ICEMAKER
Model KRSF705HPS04
Near Montgomery, TX 77356
james
Job Details:
12/07/2022
Order parts reschedule with customer2wgt; ordrng 1 W11204869 (reservoir) and 1 WPW10394053 (housing)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details:
12/07/2022
Order part reschedule with customer. Replaced shorted control board and now need gas valve.; ordrng 1 WP98014893 (valve-gas)
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Humble, TX 77396
leonard
Job Details:
12/07/2022
order shorted magnetron 2man 2wgt with Donnie; ordrng 1 W11409822 (magnetron)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77060
donnie
Job Details:
12/07/2022
"Replaced ui and board, operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Houston, TX 77007
Louis R
Job Details:
12/07/2022
Ran airflow test on unit. Found bad airflow when unit has duct connected. Customer will have duct checked.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS2
Near Houston, TX 77035
derrick
Job Details:
12/07/2022
Replaced bad water valve and checked operation of unit ok
We serviced a
AMANA M/W OTR
Model AMV2307PFB07
Near Houston, TX 77060
donnie
Job Details:
12/07/2022
"Pulled over the range microwave, replaced open magnetron. Reinstalled cabinet and reinstalled unit over range."
We serviced a
WHIRLPOOL MIRCOWAVE
Model AMV2307PFB
Near Dickinson, TX 77539
dadrick
Job Details:
12/07/2022
hlp JC
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near League City, TX 77573
Osiel
Job Details:
12/07/2022
Replaced faulty dispenser unit is working as intended no issues found at this time
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Dickinson, TX 77539
Osiel
Job Details:
12/07/2022
Found broke wire harness replaced wire harness unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MICROWAVE
Model Kmbs104ess02
Near League City, TX 77573
Osiel
Job Details:
12/07/2022
Found faulty control panel and display not operating correctly ; ordrng 1 W10891907 (User interface) and 1 W10731701 (Panel) and 1 W10839497 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Dickinson, TX 77539
Osiel
Job Details:
12/07/2022
Found compressor not freezing evap part order no return date ; ordrng 1 W11332033 (Compressor) and 2 W11506619 (Suction to comp)s and 2 W11574641 (High pressure to comp)s and 2 W11506619 (Process to comp)s and 1 W10805035 (Drier) and 2 W11504445 (Heat loop to drier)s and 1 W11504447 (Cap tube to drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Dickinson, TX 77539
Osiel
Job Details:
12/07/2022
Found frozen fill tube part order no return date ; ordrng 1 W11395429 (Fill tube) and 1 W11383473 (Water valve)
We serviced a
WHIRLPOOL MIRCOWAVE
Model AMV2307PFB
Near Dickinson, TX 77539
Osiel
Job Details:
12/07/2022
Found faulty mag replaced part unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Humble, TX 77346
donnie
Job Details:
12/07/2022
"Gearcase leaking oil now, capacitor is open; ordrng 1 W11449840 (Gearcase) and 1 W11395618 (Capacitor) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Humble, TX 77346
donnie
Job Details:
12/07/2022
"Replaced ui and board, gearcase clutch,rotor,stator,wash plate and slider. Ran unit operations correct"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Spring, TX 77388
Gary L
Job Details:
12/07/2022
found evaporator has ice at top and bottom..Middle of evaporator clear. Removed ice from evaporator and replaced fan motor. customer is requesting a new refrigerator
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near The Woodlands, TX 77354
Gary L
Job Details:
12/07/2022
found oven temperature within 10 degrees of set temperature. Oven is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FMS02
Near Spring, TX 77382
Gary L
Job Details:
12/07/2022
found bad thetrmistor; ordrng 1 WP2221296 (air-baffle) and 1 WP2188820 (temp sensor)
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Spring, TX 77380
Gary L
Job Details:
12/07/2022
locked compressorr600 kit needed; ordrng 1 W11109499 (drier-tube) and 1 w11635510 (compressor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near The Woodlands, TX 77380
Gary L
Job Details:
12/07/2022
left front swittch shorted; ordrng 1 WPW10434452 (switch-inf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near The Woodlands, TX 77380
Gary L
Job Details:
12/07/2022
needs drain pump; ordrng 1 W10876537 (drain pump)
We serviced a
KITCHEN AID DISHWASHER
Model KUDD030DTSS3
Near Fulshear, TX 77441
martin
Job Details:
12/07/2022
Customer needs bezel and fan motor housing Provided quote Bezels (3) WP99003605 $75Fan motor housing (2) WPW10155595 $440Labor $150Total: $665Customer approved ; ordrng 3 WP99003605 (DW Bezel)s and 2 WPW10155595 (Fan motor housing)s
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Richmond, TX 77406
martin
Job Details:
12/07/2022
Replaced parts list
We serviced a
JENNAIR COOKTOP
Model JGCP548WP
Near Fulshear, TX 77441
martin
Job Details:
12/07/2022
RESET breaker monitored as I tested burnersDid not trip. Advised customer to have GFCI breaker replaced as it looks to be weakProvided customer with quote for spark module WP71002749 under warranty $ 0Front Center electrode WPW10160235 $50Labor to install parts $300 for 2man jobTotal:$350 Customer approved ; ordrng 1 WP71002749 (Spark module) and 1 WPW10160235 (Front Center Electrode)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP3
Near Houston, TX 77024
angel
Job Details:
12/07/2022
Replaced faulty tank housing and water valves all ok no problem
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Houston, TX 77088
jerrell
Job Details:
12/07/2022
Need to order ; ordrng 1 W11314680 (HARNS-WIRE) and 1 W11354541 (STATOR) and 1 W11314661 (SCREW) and 1 W11314361 (ROTOR) and 1 W11314657 (SCREW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
unit needs new compressor.Customer advised Lowes is replacing unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near League City, TX 77573
Osiel
Job Details:
12/07/2022
Found faulty filter housing part order no return date ; ordrng 1 WPW10394053 (Filter housing) and 1 EDR1RXD1 (Filter)
We serviced a
WHIRLPOOL FREEZER
Model WRSA71CIHZ
Near Houston, TX 77007
Louis R
Job Details:
12/07/2022
Checked unit found bad compressor. ; ordrng 2 Wpw10143759 (Drier UV)s and 1 W10309988 (Compressor) and 1 876765 (Tube kit) and 1 W11293378 (Control) and 1 Wp2188822 (Evaporator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77055
Louis R
Job Details:
12/07/2022
Replaced cracked water valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QMS02
Near Houston, TX 77055
Louis R
Job Details:
12/07/2022
Checked unit found bad compressor. Provided customer quote.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Houston, TX 77024
jerrell
Job Details:
12/07/2022
Need to order ; ordrng 1 W11318331 (HINGE-RECV) and 1 W11317948 (HINGE-RECV)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Houston, TX 77079
jerrell
Job Details:
12/07/2022
Tech assist for JL
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Houston, TX 77024
jerrell
Job Details:
12/07/2022
Installed valves all test normal Lana@lancetexas.com
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77063
jerrell
Job Details:
12/07/2022
Need to order ; ordrng 1 W11506012 (CNTRL-ELEC) and 1 W11460908 (CONSOLE) and 1 W11505225 (PANEL-UI)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77063
jerrell
Job Details:
12/07/2022
Reinstalled burners ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77040
jerrell
Job Details:
12/07/2022
Need to order ; ordrng 1 WPW10569603 (SWITCH-DOR)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
replaced shorted control board and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details:
12/07/2022
Replaced bad latch assembly attempted to reset controls. Unit not responding. Ordering replacement control assembly ; ordrng 1 W11513246 (Control)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Tomball, TX 77375
gary
Job Details:
12/07/2022
"Replaced main dispenser assembly in unit, all functions checked ok at this time"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Katy, TX 77493
martin
Job Details:
12/07/2022
Replaced parts list Tested and burners turning On/Off as intended
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Tomball, TX 77375
Josue
Job Details:
12/07/2022
Gearcase leaking oil and motor not working. Ordering parts. Four wgt; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Tomball, TX 77375
Josue
Job Details:
12/07/2022
The builder mentioned this is the third unit found so far with the same issue. I found white and oranges wires being pinched against metal plate and back panel causing unit to trip breaker when turning on. Repaired wires and all operations are correct now.Submitted SR# 7735167801
We serviced a
JENN-AIR COOK TOP
Model JGC3536GS01
Near Cypress, TX 77429
Josue
Job Details:
12/07/2022
Could not duplicate issue. All operations are correct. Unit is working as designed.Submitted SR# 7735094061
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Houston, TX 77049
Clayton
Job Details:
12/07/2022
replaced shorted motor cap; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77006
Clayton
Job Details:
12/07/2022
checked unit adjusted the front leveling legs and checked operation
We serviced a
AMANA RANGE
Model ACR4303MFW3
Near Magnolia, TX 77355
gary
Job Details:
12/07/2022
Replaced main control still under year warranty all functions checked ok at this time
We serviced a
AMANA DRYER
Model NED4655EW1
Near Magnolia, TX 77355
gary
Job Details:
12/07/2022
"Ran diagnostics, customer advised on build up from in blower housing due to restriction from vent in home. Cleared Chanel all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Richmond, TX 77406
raul
Job Details:
12/07/2022
"Replaced control board, dispenser, and drain pump"
We serviced a
WHIRLPOOL KITCHEN
Model JDTSS246GL0
Near Richmond, TX 77406
raul
Job Details:
12/07/2022
"Will need dispenser, and pivot clip; ordrng 1 W10861000 (Dispenser) and 1 Wpw10082853 (Pivot) and 1 W10875054 (Pivot Tine)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Katy, TX 77494
martin
Job Details:
12/07/2022
Replaced parts list
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Houston, TX 77041
jerrell
Job Details:
12/07/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77494
martin
Job Details:
12/07/2022
Replaced parts list
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pattison, TX 77423
raul
Job Details:
12/07/2022
Oven door left hinge was not installed properly. I reinstalled it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Katy, TX 77494
raul
Job Details:
12/07/2022
Assisted MY
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77494
raul
Job Details:
12/07/2022
Assisted MY
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
order parts 2man 2wgt with Donnie; ordrng 1 W11035628 (latch) and 1 W11616491 (control board ccu) and 1 W11367297 (ui control)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVD0
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
took pump housing apart and cleaned out filter and debris and checked operation. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
replaced faulty fan scroll and shorted ui panel and open thermister and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cypress, TX 77429
Josue
Job Details:
12/07/2022
"Ordering for new configuration on ctrls, both main and UI on side of left door. Also needs new ice maker since it is filling too much water where it leaks on ice bin. Two wgt; ordrng 1 W11533213 (New ctrl kit) and 1 W11557001 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cypress, TX 77429
Josue
Job Details:
12/07/2022
Repaired blue and black wires to drain pump. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48NXFXDE01
Near Cypress, TX 77433
Josue
Job Details:
12/07/2022
Cooling in UI panel was set to off. Reset cooling. Customer to monitor unit 48hrs.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Shenandoah, TX 77384
james
Job Details:
12/07/2022
Checked unit and replaced shorted control board. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Conroe, TX 77384
james
Job Details:
12/07/2022
Checked unit and repaired loose connection at oven sensor. Ran test cycle and unit checks ok and temps are correct.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Conroe, TX 77304
james
Job Details:
12/07/2022
Checke dunit and replaced leaky bellow. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77043
Louis R
Job Details:
12/07/2022
Checked unit found improper power coming from outlet. Customer will get electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77080
Louis R
Job Details:
12/07/2022
Checked unit found plumbing issue. Customer will have plumber out to correct issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77092
Louis R
Job Details:
12/07/2022
Checked unit found not powering on but continuously draining ; ordrng 1 W11545744 (Lower harness) and 1 W11399433 (Control) and 1 W11399437 (Drain pump) and 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Montgomery, TX 77356
james
Job Details:
12/07/2022
Order part reschedule with customer; ordrng 1 W11395618 (CAPACITOR)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Baytown, TX 77521
ricky
Job Details:
12/07/2022
"diff issue, tech ran diag, found no foult codes, cust overloading unit, tech tried to inform cust on proper operation, cust refused to leston, advised cust to read owners manuel, found no problem with unit, advised cust future service would be cod, sr 7735110563"
We serviced a
JENN-AIR RANGE
Model JDSP548HL01
Near Houston, TX 77024
angel
Job Details:
12/07/2022
Adjusted burner cap and spreader all ok no problems but if problem continues it will need new burner caps and burner
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/07/2022
replaced broken console
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Stafford, TX 77477
roosevelt
Job Details:
12/07/2022
called and spoke with lisa with aig and found that coast for repaire will denied and will be giving customer sr# is 7734763639 and dl auth# is r156a00xpl2
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Houston, TX 77045
roosevelt
Job Details:
12/07/2022
replaced all parts and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77045
roosevelt
Job Details:
12/07/2022
checked and customer needs to replaced filter
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cypress, TX 77433
Josue
Job Details:
12/07/2022
Clicking noise on ctrl on intermittent cycles. Rebooted unit with switching breaker on and off few minutes. Ran diagnostics and all operations are correct now.
We serviced a
WHIRLPOOL OVEN
Model WFG505MOBS3
Near Huffman, TX 77336
leonard
Job Details:
12/07/2022
adjusted burner caps and burner flames and checked all operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX04
Near Houston, TX 77345
donnie
Job Details:
12/07/2022
Freezer evaporator fan motor not running. No air flow to refrigerator section. Air damper to refrigerator section is open . Replaced freezer evaporator fan motor assy. Unit is putting air into refrigerator section ; used 1 W10822580 (Fan motor) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE604KPS1
Near Houston, TX 77007
Clayton
Job Details:
12/07/2022
checked unit found the water inlet valve and hose leaking the customer is contacting the dealer about a replacement
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Houston, TX 77006
Clayton
Job Details:
12/07/2022
cleaned unit
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP02FRBL1
Near Houston, TX 77005
Clayton
Job Details:
12/07/2022
replacedbroken door links; used 1 8194001 (LINK) from stock
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LM2
Near Houston, TX 77025
Clayton
Job Details:
12/07/2022
checked unit ran the unit checked ok
We serviced a
JENNAIR COOK TOP
Model JGCP436HL00
Near Houston, TX 77025
Clayton
Job Details:
12/07/2022
checked unit adjusted the burner heads and caps and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Deer Park, TX 77536
ricky
Job Details:
12/07/2022
need slider; ordrng 1 w11096268 and 1 w10905025 and 1 w10897040
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Pasadena, TX 77504
ricky
Job Details:
12/07/2022
need cnts; ordrng 1 w10568405 (pnl) and 1 w11546736 (cnt)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near South Houston, TX 77587
ricky
Job Details:
12/07/2022
"found and replaced shorted parts, cust to install unit"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Channelview, TX 77530
ricky
Job Details:
12/07/2022
found and replaced worn part
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Missouri City, TX 77459
roosevelt
Job Details:
12/07/2022
replaced bad capacitor
We serviced a
JENN-AIR COOKTOP
Model JGD3536BB
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/07/2022
bad manifoldeand will need dl auth# j156bc0xl2; ordrng 1 W10467732 (pipe-mnfld)
We serviced a
WHIRLPOOL1299] COOK TOP
Model WCG97US0HS00
Near Fresno, TX 77545
roosevelt
Job Details:
12/07/2022
bad spark module; ordrng 1 WPW10475149 (module-spk)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Houston, TX 77024
angel
Job Details:
12/07/2022
Needs parts; ordrng 1 W11483553 (Gasket)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Houston, TX 77024
angel
Job Details:
12/07/2022
Needs new cutter grid assembly ; ordrng 1 W10919199 (Cutter)
We serviced a
WHIRLPOOL KITCHEN
Model KDTM504EPA2
Near Houston, TX 77056
angel
Job Details:
12/07/2022
Unit needs new tracks parts and labor are covered