We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Houston, TX 77005
Clayton
Job Details:
07/20/2023
checked unit found the support were not installed when the unit was installed. the customer will have the installers come back out and correct the install
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Installed harness all test normal.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Montgomery, TX 77316
gary
Job Details:
07/20/2023
"Replaced complete drain pump assembly in unit, restored power to Icemaker. Closing ticket"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Magnolia, TX 77354
gary
Job Details:
07/20/2023
"Ran diagnostics, documented issue with techline on oven racks not sitting level. Per techline unit determine to not be set properly. Referring customer back to builder or installers"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, TX 77375
gary
Job Details:
07/20/2023
Ran diagnostics found issue with main clutch assembly ordering replacement parts; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
"Ran diagnostics found loose bolt to main rotor cover. Adjusted issue, customer advised on functions"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
"Replaced complete Icemaker, fill valve and heater assembly in unit. Customer advised on filter replacement all other functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Conroe, TX 77301
james
Job Details:
07/20/2023
Checked unit and replaced open lower harness and weak motor. Ran test cycle and unit checks ok. This is a different issue than previous issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Tomball, TX 77377
gary
Job Details:
07/20/2023
Ran diagnostics found damaged tub assembly interfering with how racks slide in and out. Ordering complete replacement cabinet; ordrng 1 W11409866 (Tub)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Spring, TX 77382
donnie
Job Details:
07/20/2023
Helped KD repair dishwasher
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104KBL0
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Found water in water in drip pan removed access water and carried no leaks unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Went out without panel
We serviced a
KITCHENAID OVEN
Model KOCE507ESS20
Near Friendswood, TX 77546
Osiel
Job Details:
07/20/2023
Replaced faulty control unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near League City, TX 77573
angel
Job Details:
07/20/2023
Needs parts; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXBL1
Near Bellaire, TX 77401
Clayton
Job Details:
07/20/2023
replaced door gasket
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, TX 77096
Clayton
Job Details:
07/20/2023
checked unit cleared and reset the control and ran atest cycle
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS02
Near Bellaire, TX 77401
Clayton
Job Details:
07/20/2023
order parts; ordrng 1 w11409822 (mag) and 1 4375079 (thrmst-fix)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77025
Clayton
Job Details:
07/20/2023
replaced all the led modules
We serviced a
WHIRLPOOL RANGE
Model JGC3536GS00
Near Richmond, TX 77406
martin
Job Details:
07/20/2023
Cooktop bentWill order new one ; ordrng 1 W11043522 (Cooktop) and 6 W10618500 (Bezels)s
We serviced a
JENNAIR WALL OVEN
Model JJW2430DP02
Near Fulshear, TX 77441
martin
Job Details:
07/20/2023
Tried to run diagnostics but error code F2E1 kept popping up not allowing g me toProvided customer quote for replacing control panelUploaded picture of quote for documentation
We serviced a
WHIRLPOOL REFIGERATOR
Model WRT511SZDM02
Near Katy, TX 77449
martin
Job Details:
07/20/2023
"Needs thermostat,thermistor,harness ; ordrng 1 W11616408 (Defrost control) and 1 W11476624 (Harness) and 1 W11608693 (Thermostat) and 1 W11616409 (Evaporator harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325DHZ08
Near Katy, TX 77493
martin
Job Details:
07/20/2023
Replaced placed harness Water is now filling up the ice maker reservoir
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Katy, TX 77494
martin
Job Details:
07/20/2023
"Inspected fridge and found leak at the filter drierUploaded picture for documentation Replaced drier, vacuumed, pressure holding, recharged system to specifications Unit is dissipating heat and beginning to cool Advised customer to allow for 24-48 hrs for system to reach proper temperature"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77086
Gary L
Job Details:
07/20/2023
Found obstruction in drain pump. Removed obstruction from drain pump and removed coins from spin basket. Checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Spring, TX 77373
Gary L
Job Details:
07/20/2023
Found ice maker working intermittently. Removed and replaced ice maker. Checked operation
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Spring, TX 77379
Gary L
Job Details:
07/20/2023
Ordering parts ; ordrng 1 W10861576 (Harness) and 1 W11239098 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Tomball, TX 77375
Josue
Job Details:
07/20/2023
"Cleared orifices. Ran ops, adjusted flame height. All operations are correct now. Customer approved."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Tomball, TX 77377
Josue
Job Details:
07/20/2023
Customer to contact electrician to fix plug or breaker. Unit to be on its own circuit. All operations are correct wih unit itself. Customer OK. Authorization: W17ONH1APL1
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC3
Near Tomball, TX 77377
Josue
Job Details:
07/20/2023
Replaced part. Ran ops. All operations are correct now. Customer approved.; used 1 661570V (Belt) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Houston, TX 77024
jerrell
Job Details:
07/20/2023
Installed customer stock water filter head ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Houston, TX 77042
jerrell
Job Details:
07/20/2023
Ran diagnostics reset control recalibrate unit all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Houston, TX 77041
jerrell
Job Details:
07/20/2023
Tech to close call and return parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77041
jerrell
Job Details:
07/20/2023
7736902799 Andrew the liner is none repairable customer to contact customer service per techline
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Pasadena, TX 77505
Allen
Job Details:
07/20/2023
Assisted tech replacing harness per techline ops check normal at this time cust to monitor and call if issue persists
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Houston, TX 77003
Clayton
Job Details:
07/20/2023
order part; ordrng 1 W11296171 (console) and 1 W11261167 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near La Marque, TX 77568
angel
Job Details:
07/20/2023
Fixed loose connection on drain pump all ok no problems
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6500MBK0
Near Texas City, TX 77590
angel
Job Details:
07/20/2023
Replaced faulty drive system parts all ok no problems
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Bacliff, TX 77518
angel
Job Details:
07/20/2023
Customer is declining repair and said they cant fix it and wants this resolved
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC2
Near League City, TX 77573
angel
Job Details:
07/20/2023
Ran vent test and the unit did not pass customer to have vent cleaned and call back if issue returns after cleaning
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Houston, TX 77009
Louis R
Job Details:
07/20/2023
Ran diagnostics. Unit operating properly
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Houston, TX 77028
Louis R
Job Details:
07/20/2023
Unit not defrosting ; ordrng 1 Wp2315549 (Fan motor) and 1 W11650661 (Evap harness) and 1 W11546690 (Control)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS20
Near Atascocita, TX 77346
donnie
Job Details:
07/19/2023
Need interior bulb and board ; ordrng 2 W10886919 (Bulb)s and 1 W11448962 (Board) and 2 W11598178 (Hinges)s and 2 W11578578 (Switches)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77055
Louis R
Job Details:
07/19/2023
Installed door
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Tomball, TX 77375
Josue
Job Details:
07/19/2023
Explained functions to customer. Customer to use timed dry for best results. Temperature OK and vents OK. Customer OK.Meritage homes extended one more year of war.. expires august 2023.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Huffman, TX 77336
leonard
Job Details:
07/19/2023
repaired broken white wire connection to drain pump and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Porter, TX 77365
leonard
Job Details:
07/19/2023
tightened loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Porter, TX 77365
leonard
Job Details:
07/19/2023
"replaced shorted surface lamp and socket and checked operations. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77077
jerrell
Job Details:
07/19/2023
Ran diagnostics reset controls all test normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Pearland, TX 77584
angel
Job Details:
07/19/2023
Assist on 2 man call
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kemah, TX 77565
Osiel
Job Details:
07/19/2023
Replaced faulty control unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Houston, TX 77024
angel
Job Details:
07/19/2023
Unit was replaced no longer needs service
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Spring, TX 77381
Josue
Job Details:
07/19/2023
Cleared drain from RC. Cleared drain pan. All operations are correct. Customer to follow instructions on use and care guide. Customer paid service fee authorization # 00184d
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77080
Louis R
Job Details:
07/19/2023
Ran diagnostics found operating as normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/19/2023
bad console; ordrng 1 W10897417 (console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/19/2023
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Sugar Land, TX 77479
roosevelt
Job Details:
07/19/2023
checked and ajusted legs and all function ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Galveston, TX 77554
dadrick
Job Details:
07/19/2023
"Order parts ; ordrng 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Tiki Island, TX 77554
dadrick
Job Details:
07/19/2023
Checked over unit. Per Rob @ tech line. Freon leak in cabinet. Going in for review. Sr#77368973
We serviced a
WHIRLPOOL RANGE
Model ksgg700ess3
Near Jamaica Beach, TX 77554
dadrick
Job Details:
07/19/2023
No answer by phone ; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE00
Near Richmond, TX 77407
raul
Job Details:
07/19/2023
Replaced sensor
We serviced a
KITCHENAID RANGE
Model JGRP548WP02
Near Galveston, TX 77554
dadrick
Job Details:
07/19/2023
We serviced a
WHIRLPOOL STACK UNIT
Model WET4024HW
Near Pearland, TX 77581
chris
Job Details:
07/19/2023
Back panel is unavailable to order
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Friendswood, TX 77546
chris
Job Details:
07/19/2023
Unit is deemed non repairable. Units heating loop does not heat up the middle bar of the cabinet causing moisture buildup 7735908943
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mont Belvieu, TX 77523
ricky
Job Details:
07/19/2023
found and replaced stalled im
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Humble, TX 77396
donnie
Job Details:
07/19/2023
"Replaced soap dispenser, operations are correct now ; used 1 Wpw10671905 (Dispenser) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Atascocita, TX 77346
donnie
Job Details:
07/19/2023
Leveled dishwasher. Door was hitting on the right side of dishwasher. Ran unit no leaks now
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Spring, TX 77386
donnie
Job Details:
07/19/2023
Need suspension and gearcase; ordrng 1 W11454734 (Gearcase) and 1 W11130362 (Suspension) and 1 W10752283 (Wash plate)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Spring, TX 77373
donnie
Job Details:
07/19/2023
Unit oven burner only lighting half of the burner. Replaced gas valve operations are correct now ; used 1 W11590251 (Fm valve) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
leonard
Job Details:
07/19/2023
assisted Donnie
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5057LW0
Near Texas City, TX 77590
angel
Job Details:
07/19/2023
Replaced faulty drive system parts and also main harness
We serviced a
WHIRLPOOL DRYER
Model MGD5630HC3
Near Houston, TX 77008
Louis R
Job Details:
07/19/2023
Adjusted bottom panel per Techline SR# 7735773200
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Seabrook, TX 77586
chris
Job Details:
07/19/2023
Could not replicate issue. Unit is working as intended. Ran full cycle to make sure
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Conroe, TX 77385
james
Job Details:
07/19/2023
Checked unit and replaced warped ice container door. Un it checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Shenandoah, TX 77384
james
Job Details:
07/19/2023
Checked unit and replaced shorted icemaker. Ran test cycle and unit cycled and filled with water. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Porter, TX 77365
leonard
Job Details:
07/19/2023
replaced broken heating element and checked operations. ck ok; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Porter, TX 77365
leonard
Job Details:
07/19/2023
"replaced faulty cam and belt and actuator and ran test cycle. test ok; used 1 W10721967 (CAM), 1 W11611297 (belt), and 1 W11481722 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Porter, TX 77365
leonard
Job Details:
07/19/2023
replaced warped left front burner head and checked oven and found liquid food spilage at bottom under burner. cleaned up spill and checked operation. all ck ok; used 1 WPW10515455 (ASMBRNER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Arcola, TX 77583
roosevelt
Job Details:
07/19/2023
close out call per rachelle
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Rosharon, TX 77583
roosevelt
Job Details:
07/19/2023
bad door; ordrng 1 W11176456 (glass-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Arcola, TX 77583
roosevelt
Job Details:
07/19/2023
all opperation worked designed and customer needs to use rinse aid and run water till hot
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
07/19/2023
reconnected loose wire and send part to derrick; ordrng 1 w11546935 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
roosevelt
Job Details:
07/19/2023
checked and all function worked as designed
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
roosevelt
Job Details:
07/19/2023
replaced all prts and all function ok; used 1 W11394572 (LATCH) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
roosevelt
Job Details:
07/19/2023
checked and all function worked and heated good
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Baytown, TX 77521
ricky
Job Details:
07/19/2023
"replaced cracked cnts, cabinet damaged, per tech line non repairable sr 7736897729"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Baytown, TX 77521
ricky
Job Details:
07/19/2023
"est pending, cust to shop"
We serviced a
UNKNOWN KITCHEN
Model WVU37UC6FS
Near La Porte, TX 77571
ricky
Job Details:
07/19/2023
need mtr and blower wheel; ordrng 1 W11099742 (blower-fan) and 1 W11099714 (wheel-blwr)
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJS3
Near Katy, TX 77493
martin
Job Details:
07/19/2023
Error code F1E0Will order control board ; ordrng 1 W11594224 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Spring, TX 77388
Gary L
Job Details:
07/19/2023
Found drum rollers worn out. Removed and replaced drum rollers. Checked operation ; used 1 341241 (Rollers) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Spring, TX 77389
Gary L
Job Details:
07/19/2023
Ordering parts ; ordrng 1 W11451582 (Main harness) and 1 Wpw10245259 (Terminal block)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77016
Gary L
Job Details:
07/19/2023
Ordering parts ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Supports)
We serviced a
WHIRLPOOL1299] WASHER
Model WTW8127LC1
Near Alvin, TX 77511
chris
Job Details:
07/19/2023
Found faulty Gearcase part order ; ordrng 1 W11449841 (Gear case)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS00
Near Houston, TX 77059
chris
Job Details:
07/19/2023
Found faulty thermistor part order ; ordrng 1 WPW10479155 (Damper) and 1 W11224591 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Houston, TX 77047
chris
Job Details:
07/19/2023
"Replaced faulty compressor, evaporators and condenser. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDH03DTSS3
Near Houston, TX 77064
Gary L
Job Details:
07/19/2023
Ordering parts ; ordrng 1 Wpw10162499 (Latch kit)
We serviced a
KITCHENAID FREEZER
Model KRSC703HPS04
Near Houston, TX 77066
Gary L
Job Details:
07/19/2023
Found obstruction in condenser fan. Removed obstruction from condenser fan. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77067
Gary L
Job Details:
07/19/2023
Ordering parts ; ordrng 1 W11395618 (Capacitor) and 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Houston, TX 77069
Gary L
Job Details:
07/19/2023
Ordering parts ; ordrng 1 Wp12722803ap (Mullion) and 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Richmond, TX 77406
raul
Job Details:
07/19/2023
Upon arrival customer mentioned they kept having PO on display. Will need control and Panel UI; ordrng 1 W11556912 (Control board) and 1 W11556911 (Panel UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Richmond, TX 77406
raul
Job Details:
07/19/2023
Advised customer to replaced Fridge water filter.