We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Houston, TX 77014
Clayton
Job Details:
12/23/2024
Customer said he never said the dishwasher was leaking just had a F9E1 error code on screen running though test modes unit was running and draining with water fine and did not throw any error codes fixed the connector on the drain pump slipped lose
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77067
Clayton
Job Details:
12/23/2024
Control panel shorted out need to replace control board ; ordrng 1 W11520704 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Spring, TX 77386
Clayton
Job Details:
12/23/2024
Dishwasher will do all ops besides wash motor kicking on need to replace the wash motor asm and the control board ; ordrng 1 W11516221 (Control board) and 1 W11525546 (Wash motor asm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Missouri City, TX 77459
Edwin
Job Details:
12/23/2024
Upon arrival i diagnosed unit. After inspection i removed drain pump to removed restriction no allowing drain. After removal reinstalled drain pump and tested unit. Unit passed. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Houston, TX 77083
Aidan
Job Details:
12/23/2024
"Upon arrival saw that the heating was working but poor air circulation, after further diagnosis I cleaned out the vent and found a lot of lint, after testing it again it is now heating and has good airflow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Houston, TX 77084
Jordan
Job Details:
12/23/2024
Diagnosed refrigerator not dispensing water. Once filter was uninstalled unit begin to work as constructed. Customer to replace filter.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77099
Jordan
Job Details:
12/23/2024
"Diagnosed dryer not heating. Cleared lint screen, and duct vent hose obstructing blower. Unit operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Houston, TX 77084
Jordan
Job Details:
12/23/2024
Diagnosed refrigerator with low ice production Defrosted intake tube blocking fill cycle. Unit operating correctly.
We serviced a
WHIRLPOOL OVEN
Model WFES3330RS0
Near Houston, TX 77084
Jordan
Job Details:
12/23/2024
Diagnosed over not heating error present. Reconnected loose oven sensor. f3 e0 oven sensor error code cleared. Unit heating as corrected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Houston, TX 77084
Jordan
Job Details:
12/23/2024
Diagnosed dishwasher not heating. Control voltage was correct. Found loose harness to heater element. Unit begin to heat properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Manvel, TX 77578
Josue
Job Details:
12/23/2024
Closing for trip and diagnosing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/23/2024
close out call per elsa
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/23/2024
"Need main board; ordrng 1 W11578563 (Control Unit Assembly,) and 0 ()s"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond, TX 77407
raul
Job Details:
12/23/2024
Replaced belt from truck stock ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Humble, TX 77396
leonard
Job Details:
12/23/2024
replaced broken owi sensor and ran test cycle. test ok; used 1 W11612329 (SENSOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rosharon, TX 77583
roosevelt
Job Details:
12/23/2024
close out call per elsa
We serviced a
WHIRLPOOL RANGE
Model WSIS5030RZ0
Near Houston, TX 77339
leonard
Job Details:
12/23/2024
rebooted control board and checked operations. ck ok
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL
Near Montgomery, TX 77316
gary
Job Details:
12/23/2024
"Ran diagnostics, ordering control and complete sump assembly per service pointer W11712410; ordrng 1 W11460946 (Pump/motor) and 1 W11505996 (Control)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Woodloch, TX 77302
John
Job Details:
12/23/2024
Checked unit out unit was leaking from backside of connection documented with TPSS talk with Dimitri reference number 773-976-4859 waterline was tight but leaking where it connects at pipe itself nothing that ASI did customer to replace waterlines
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Pearland, TX 77584
Josue
Job Details:
12/23/2024
Upon arrival and after diagnosing I noticed a loose connection. Once I secured the connection the unit was working as designed and heating properly.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Pearland, TX 77584
Josue
Job Details:
12/23/2024
After adjusting the flames the unit is now functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Richmond, TX 77407
raul
Job Details:
12/23/2024
After replacing parts unit is still not dispensing ice or water. I called techline and they suggested to replace door switch. ; ordrng 2 W11396033 (Fridge door switch)s
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, TX 77082
Jordan
Job Details:
12/20/2024
Adjusted outer door clips not holding glass properly. Door now opens correctly.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Conroe, TX 77304
james
Job Details:
12/20/2024
Order parts reschedule with customererror codes for pressure sensor and main control; ordrng 1 W11603811 (CNTRL-ELEC)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Houston, TX 77093
Gary L
Job Details:
12/20/2024
Found ice maker not connected. Connected wire to ice maker and cycled.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Houston, TX 77065
Clayton
Job Details:
12/20/2024
Washer still squeaking very bad couldnt get wash plate need transmission outer and inner tub ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Houston, TX 77049
Gary L
Job Details:
12/20/2024
"Found leak in evaporator coil. Evacuated Freon from unit. Removed and replaced evaporator coil, compressor and drier. Recharged system and checked"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Houston, TX 77065
Clayton
Job Details:
12/20/2024
Installed all parts unit is operating and working great after installation
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Houston, TX 77078
Gary L
Job Details:
12/20/2024
Found motor switch shorted. Removed and replaced motor and blower wheel. Checked operation.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77069
Clayton
Job Details:
12/20/2024
Dryer is heating up and running good customer needs to clean out vent lots of int build up in the back
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77047
Gary L
Job Details:
12/20/2024
Found shorted control. Removed and replaced oven control. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77014
Clayton
Job Details:
12/20/2024
Install the main control board with the purchase switch on it and the washing machine is running as designed unit is no longer draining constantly even when its not running a cycle
We serviced a
WHIRLPOOL OVEN
Model WFC150M0JS3
Near Katy, TX 77449
Luis
Job Details:
12/20/2024
"Checked unit and unit is working as its designed, customer doesnt like the burner cycles that off and on, I explained to the customer on how the unit works, unit checked ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77073
Clayton
Job Details:
12/20/2024
Installed fuses dryer is back up and running and heating advised the customer to get the vent cleaned out
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Katy, TX 77450
Luis
Job Details:
12/20/2024
"Ran diagnostic and unit was working as its designed, no error codes found, customer said if they cant wash king size comforters in unit, they dont want it, I recommended them to contact customer service"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77082
Clayton
Job Details:
12/20/2024
Installed parts all operations ok all burners igniting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Katy, TX 77494
Luis
Job Details:
12/20/2024
I replaced the gasket and checked ok
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Spring, TX 77386
Clayton
Job Details:
12/20/2024
Pull the oven unit out of the wall Royal element was unplugged plugged the element back in and put everything together. Unit test tested great and everything ran properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, TX 77047
chris
Job Details:
12/20/2024
Found faulty compressor part order ; ordrng 1 W11557671 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Spring, TX 77386
Clayton
Job Details:
12/20/2024
"Checked out the dryer vent very thing looks good she said when she does bulky it will be tooo dry ? But they some times still too wet advise the customer to pay more attention to her load sizes when her loads are too big. It will trap the condensation inside of the dryer, causing the clothes to still be damp when the cycle is done also will cause the close to be too dry she does a small load and a long cycle."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Katy, TX 77494
Luis
Job Details:
12/20/2024
I replaced the console and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Missouri City, TX 77459
roosevelt
Job Details:
12/20/2024
Check and found that the pantry control is out And customers not replacing anymore parts on the refrigerator
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ0
Near Webster, TX 77598
chris
Job Details:
12/20/2024
Found faulty element part order ; ordrng 1 279838 (Element) and 1 279816 (Thermal cutoff) and 1 WP3387134 (Thermostat)
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72ESS0
Near Arcola, TX 77583
roosevelt
Job Details:
12/20/2024
need need evap cover; ordrng 1 w11395641 (evap. cover)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near Webster, TX 77598
chris
Job Details:
12/20/2024
Per tech line found faulty user interface part order; ordrng 1 W11753082 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Rosharon, TX 77583
roosevelt
Job Details:
12/20/2024
Replace bad control and Junior says submit with different model number for pay
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosenberg, TX 77469
Edwin
Job Details:
12/20/2024
Unit will need parts order. Not reseting; ordrng 1 W11665967 (Lower harness) and 1 W11607637 (Control Board)
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Fresno, TX 77545
roosevelt
Job Details:
12/20/2024
replaced bad motor
We serviced a
JENN-AIR REFRIGERATOR
Model JUR24FLERS00
Near Sugar Land, TX 77479
Edwin
Job Details:
12/20/2024
Upon arrival i diagnosed unit. After inspection refrigerant line not getting hot. Did trouble shooting with techline they adviced to order compressor and do leak test.Possible leaks in unit and compressor motor. SR#7740573496.; ordrng 1 W10163273 (Drier) and 1 4344775 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Fresno, TX 77545
roosevelt
Job Details:
12/20/2024
Check and adjusted water sprout that goes into ice maker that was leaking water to the bottom hidden evap fan
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Sugar Land, TX 77479
Edwin
Job Details:
12/20/2024
Upon arrival i diagnosed unit. After inspection nothing was wrong with upper track. Customer concern was the tine row fold on upper rack i showed him how that works with the dispenser clip guard (Picture attached). This was not a CB it was a different issue please verify issue if customer calls again. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Fresno, TX 77545
roosevelt
Job Details:
12/20/2024
call third party billing and spoke with Timothy and advised him that this is a old folks assistant living home and the house is not suitable or safe to work in washer was filled with roach infestation water heat and laundering room was leaking all on the floor and called a headache within 30 minutes that I was there for Timothy is to closeout this ticket and if they send new ticket not to run call to refused service sr# is 7740540245
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Katy, TX 77449
Jeremy
Job Details:
12/20/2024
Part is defective need to reorder; ordrng 1 W11414731 (Latch)
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Katy, TX 77449
Jeremy
Job Details:
12/20/2024
Diagnosed unit and found loose connection at the board reconnected ran for 20 mins unit checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Pinehurst, TX 77362
gary
Job Details:
12/20/2024
"Ran diagnostics, ordering replacement motor, bracket and coupler ; ordrng 1 W11715972 (Bracket) and 1 W11671282 (Motor) and 1 Wow10169511 (Coupling)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Magnolia, TX 77355
gary
Job Details:
12/20/2024
"Ran diagnostics, ordering replacement control assembly ; ordrng 1 W11728016 (Control) and 1 W11627521 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Cypress, TX 77429
Sarom
Job Details:
12/20/2024
Need to replace valve; ordrng 1 W10758829 (valve)
We serviced a
KITCHENAID RANGE
Model MOED6027LZ00
Near Houston, TX 77071
derrick
Job Details:
12/20/2024
Assisted George on call
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Houston, TX 77025
derrick
Job Details:
12/20/2024
Reschedule until when her back from consumer; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Houston, TX 77025
derrick
Job Details:
12/20/2024
Replaced evaporator fan motor and checked operation ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Missouri City, TX 77459
derrick
Job Details:
12/20/2024
Order ice maker; ordrng 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Conroe, TX 77302
John
Job Details:
12/20/2024
checked unit out baked in element unit checked out 550 deg
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Friendswood, TX 77546
Corey
Job Details:
12/20/2024
"Replaced shorted control and fascia, all functions normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM0
Near Sugar Land, TX 77479
Edwin
Job Details:
12/20/2024
Upon arrival i diagnosed unit. After inspection pump and motor not working will need to be replace. ; ordrng 1 W11025157 (Pump and Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Missouri City, TX 77459
Edwin
Job Details:
12/20/2024
Upon arrival i replaced parts. After replacement i tested unit. Soap dispenser working. I left old part with customer (picture attached).Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Missouri City, TX 77459
Edwin
Job Details:
12/20/2024
Upon arrival i diagnosed unit. After inspection unit turns off immediately after pressing start will need parts order.; ordrng 1 WP697772 (Blower wheel) and 1 W10909685 (Fuse Thermal) and 1 279787 (Motor) and 1 661570V (Belt)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Missouri City, TX 77459
Edwin
Job Details:
12/20/2024
Upon arrival i diagnosed unit. After inspection refrigerator Rt door gasket torn (picture attached). Will need part order; ordrng 1 W10917313 (Rt door gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near Magnolia, TX 77354
gary
Job Details:
12/20/2024
"Unable to reach customer, needs. Reschedule; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Houston, TX 77092
angel
Job Details:
12/20/2024
Ran diagnostic replace damage door and install new name tag. All functions checked okay
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, TX 77008
angel
Job Details:
12/20/2024
"Ran diagnostic replace faulty grid cutter, all functions checked okay. Left old part with customer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Houston, TX 77055
angel
Job Details:
12/20/2024
Ran diagnostic replace damage door and install new name tag. All functions checked okay
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77055
angel
Job Details:
12/20/2024
Ran diagnostic installed absorber vibration noise persists contacted tech line noise said to be on the normal side SR#7740470475.Tech line advice for customer to call customer service
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Cypress, TX 77433
Sarom
Job Details:
12/20/2024
reconnected water valve and checked all function
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/20/2024
Replaced main board
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cypress, TX 77433
Sarom
Job Details:
12/20/2024
"Need sensor; ordrng 1 3387134 (Thermostat) and 1 W10900067 (Kit, Thermal Cut-Off) and 1 3392519 (Fuse, Thermal) and 1 W10724237 (Element, Heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/20/2024
Replaced main board
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details:
12/20/2024
Replaced main board
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Cypress, TX 77429
Sarom
Job Details:
12/20/2024
Replaced grit and burner
We serviced a
JENNAIR RANGE
Model JGRP536WP02
Near Katy, TX 77450
martin
Job Details:
12/20/2024
Replaced manifold and orifice holder
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Katy, TX 77449
Jeremy
Job Details:
12/20/2024
Replaced parts unit not working needs board I don't have it; ordrng 1 W11525996 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77014
Clayton
Job Details:
12/20/2024
Unit only needs control board; saved tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77067
dadrick
Job Details:
12/20/2024
Replace parts unit tested properly
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77067
dadrick
Job Details:
12/20/2024
Replace parts unit tested properly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Richmond, TX 77469
Russell
Job Details:
12/20/2024
"performed original repair per service pointer, W11531483....90 DAY PART FAILURE. ordering cam and actuator. water level is not an issue; ordrng 1 W10913953 (actuator) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77044
leonard
Job Details:
12/20/2024
repaired loose red wire connection at terminal block and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rosenberg, TX 77471
Russell
Job Details:
12/20/2024
checked power. ran diag. recalibrated control. unit tested ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77084
Aidan
Job Details:
12/20/2024
"Dryer not spinning, after adjusting and re installing the belt the drum is now spinning."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sugar Land, TX 77479
Russell
Job Details:
12/20/2024
adjusted freezer door hinge. unit tested ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77077
Jordan
Job Details:
12/20/2024
"Installed new ice maker, and dual/single water valves. All test operations ran properly."
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS20
Near Katy, TX 77494
Jeremy
Job Details:
12/20/2024
Unit needs touch panel reschedule when part comes in; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Houston, TX 77088
jerrell
Job Details:
12/20/2024
Tech to close out ticket per office.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Katy, TX 77494
Jeremy
Job Details:
12/20/2024
Replaced sump pump ran and tested unit checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77406
martin
Job Details:
12/20/2024
Closing out
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Houston, TX 77066
dadrick
Job Details:
12/20/2024
Customer stated that the refrigerator section is no cool enough took temperature reading unit is at 57 degrees in refrigerator an 0 in freezer ; ordrng 1 WPW10479155 (Damper) and 1 W11578030 (Evap motor)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Spring, TX 77380
Clayton
Job Details:
12/20/2024
Need to put back on so I can call in on Monday; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Magnolia, TX 77355
Joshua
Job Details:
12/20/2024
Replaced broken drawer. All unit functions checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332OPAMS0
Near Katy, TX 77449
Jeremy
Job Details:
12/20/2024
Diagnosed unit and found door off hinge adjusted unit checks ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Spring, TX 77382
Joshua
Job Details:
12/20/2024
Replaced faulty timer control and knob. All functions checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77007
Louis R
Job Details:
12/20/2024
Found bad sump.; ordrng 1 W11637581 (Control) and 1 W11613479 (Sump)
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS05
Near Conroe, TX 77302
John
Job Details:
12/20/2024
checked unit out fixed box fan unit is correct now