We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77029
Derrick
Job Details: 05/16/2024
"Check unit to find customer is having issues with water supply. She is getting hot water from the wall to the unit, but cold water is not coming from the wall to supply the washer. She was referred to a professional plumber. She needs to replace the water valve on the wall it is just spinning, not allowing water to come out to supply the washer. Unit is OK."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77029
Derrick
Job Details: 05/16/2024
"Replace defective suspension and checked operations unit is OK. Customer was informed of her flooring which is the cause of excessive shaking. The washer is not on solid concrete. The home is up in the air with bricks holding up the home. And there is a soft floor, but the unit is completing cycles. The shakings is not stopping the unit from completing its cycle. Technician called TCC and reported all findings and there is a service request on the document. If customer calls back please refer her to Whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Houston, TX 77053
derrick
Job Details: 05/16/2024
Reschedule for next day available ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details: 05/16/2024
reseated stuck float and ran test cycle. test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Houston, TX 77008
donnie
Job Details: 05/16/2024
"Replaced freezer door, wire harness and damper assy. Defrosted freezer"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77044
Miguel
Job Details: 05/16/2024
it was the evaporator draing clogg. gasket ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Bellaire, TX 77401
derrick
Job Details: 05/16/2024
Installed bottom grill and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Missouri City, TX 77459
Edwin
Job Details: 05/16/2024
Upon arrival I diagnosed unit. After inspection freezer back panel frozen ice build up. Will need to order parts.; ordrng 1 W11650661 (Heater Harness) and 1 WP2169142 (Blade) and 1 WP2315549 (Motor Evap) and 1 WPW10384183 (Thermistor) and 1 W11546690 (Control box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM00
Near Sugar Land, TX 77479
Edwin
Job Details: 05/16/2024
Upon arrival I diagnosed unit. After inspection unit needs a new light module. Gave customer quote. Customer denied quote and said he will get new one.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Atascocita, TX 77346
leonard
Job Details: 05/16/2024
re-aligned left rear burner valve and spark switch and adjusted simmer flames. ck ok
We serviced a
JENN-AIR WINECOOLER
Model JUWFL242HM00
Near Houston, TX 77019
Louis R
Job Details: 05/16/2024
SR# 7738841487 internal wiring issue. Unit nonrepairable. Customer needs to reach out to customer care to provide POP
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, TX 77028
Miguel
Job Details: 05/16/2024
"lows deliveries did some damage to the cosmetic.customer will call lows,. diagnostic pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Sugar Land, TX 77479
raul
Job Details: 05/16/2024
Replaced door and bottom hinge
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77028
Miguel
Job Details: 05/16/2024
"working good not problem, diagnostic pass .exellent."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Spring, TX 77373
Miguel
Job Details: 05/16/2024
part to order; ordrng 1 w11551761 (interlock) and 1 w11551558 (interlock) and 1 w11545871 (transf.) and 1 WPW10574736 (capactr-mg) and 1 W11256462 (diode) and 1 w11495561 (mag.) and 1 W10138793 (fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Katy, TX 77494
martin
Job Details: 05/16/2024
"Inspected fridge and found compressor running and evaporator fan running but not getting cold at all Will order sealed system components Compressor,evaporator, drier ; ordrng 1 W11580057 (Compressor) and 1 W11625643 (Evaporator) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Galveston, TX 77550
donnie
Job Details: 05/16/2024
Need control assy ; ordrng 1 W11666427 (Control)
We serviced a
WHIRLPOOL OVEN
Model WEE515S0LS2
Near Houston, TX 77002
derrick
Job Details: 05/16/2024
Replaced shorted control and checked operation of unit ok. Consumer is also not getting correct voltage in unit where range was moved to. They will need an electrician
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Houston, TX 77039
Miguel
Job Details: 05/16/2024
it was working normal diagnostic pass.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Houston, TX 77067
Osiel
Job Details: 05/16/2024
"installed drain pump tested - working as normal, no leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDW10
Near Houston, TX 77060
Miguel
Job Details: 05/16/2024
compressor been replaced and evaporator.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Baytown, TX 77521
ricky
Job Details: 05/16/2024
found and replaced shorted part
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Crosby, TX 77532
ricky
Job Details: 05/16/2024
need im; ordrng 2 w10828418s and 1 w11026494
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Pasadena, TX 77505
ricky
Job Details: 05/16/2024
found and replaced bad new parts
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Tomball, TX 77375
gary
Job Details: 05/16/2024
"Ran diagnostics, corrected issue with fill valve and customer advised on monitoring. All functions checked ok"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MW
Near Cypress, TX 77433
dadrick
Job Details: 05/16/2024
Checked unit gas not coming into unit ; ordrng 1 W11590292 (Regulator) and 1 W11590251 (Value) and 1 W11590294 (Igniter)
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
dadrick
Job Details: 05/16/2024
Assist tech unit now cooling properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Houston, TX 77090
Osiel
Job Details: 05/16/2024
reattached loose on connection on IM to harness
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77068
Osiel
Job Details: 05/16/2024
replaced filter housing & water inlet
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Spring, TX 77388
Osiel
Job Details: 05/16/2024
"We raise the temp in RC, explain to customer to not crowd the top shelve by the air diffuse, blocking air flow can cause those containers to freeze and the thermistor unable to read temps property. Ran diagnostics and tested air diffuser and thermistor - unit is working as normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Spring, TX 77379
Osiel
Job Details: 05/16/2024
"installed control board, evap motor, damper - unit is working as normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
Osiel
Job Details: 05/16/2024
Ran diagnostics and test cycle unit is heating and working as design
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77373
Osiel
Job Details: 05/16/2024
Unit has been replaced from builder - closing for trip & diagnostics
We serviced a
MAYTAG WASHER
Model MVWP575GW
Near Galveston, TX 77554
donnie
Job Details: 05/16/2024
"Replaced board, harness, lid lock and jumper operations are correct now"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Houston, TX 77007
Damarcus
Job Details: 05/16/2024
Found unit installed incorrectly
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ09
Near Houston, TX 77007
Damarcus
Job Details: 05/16/2024
Order parts and reschedule ; ordrng 1 W11184551 (Ui) and 1 W11342846 (Control) and 1 W11333816 (Control) and 1 WPW10531156 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Richmond, TX 77406
raul
Job Details: 05/16/2024
"Replaced mullion, seal around door and change setting to Mullion turning off sensor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Richmond, TX 77406
raul
Job Details: 05/16/2024
Replaced hinges
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Conroe, TX 77316
John
Job Details: 05/16/2024
got to cust house cust said thay had no appliance repair
We serviced a
WHIRLPOOL COOKTOP
Model WFES3030RW0
Near Galveston, TX 77551
donnie
Job Details: 05/16/2024
"Need glass top, part number in service matters w11629154 says no good in Marcone ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Galveston, TX 77551
donnie
Job Details: 05/16/2024
Replaced strike and latch assy
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near League City, TX 77573
donnie
Job Details: 05/16/2024
"Error code f5. Replaced icemaker, operations are correct now."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Katy, TX 77449
martin
Job Details: 05/16/2024
"Needs control board,HMI,lid latch and actuator ; ordrng 1 W11626074 (Control board) and 1 W11675701 (HMI) and 1 W11670519 (Lid Lock) and 1 W11481722 (Actuator)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Katy, TX 77494
martin
Job Details: 05/16/2024
"Replaced parts but issue continues. Wants to start, drain pump comes on for 1 second then control shuts down. It keeps repeating this process but does not move forward Called tech line SR#7739110159 Will order pump n motor and drain pump. Will start replacing drain pump if that resolves it will not need pump n motor ; ordrng 1 W11497943 (Drain pump) and 1 W11416363 (Pump n motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD706MPS00
Near League City, TX 77573
donnie
Job Details: 05/16/2024
Kick plate is wrong ; saved tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS48NMX00
Near Fulshear, TX 77441
martin
Job Details: 05/16/2024
Replaced thermistors and evaporator fan
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Fulshear, TX 77441
martin
Job Details: 05/16/2024
"Replaced control board and suspension rods Recalibrated unit and ran diagnostics, no codes"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77382
John
Job Details: 05/16/2024
part order 2 man 3 wait with je; ordrng 1 w11664342 (control) and 1 w11567409 (orion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Spring, TX 77382
John
Job Details: 05/16/2024
changed out controls unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Montgomery, TX 77316
james
Job Details: 05/16/2024
Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11614224 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 w123456789 (r600 kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Conroe, TX 77301
james
Job Details: 05/16/2024
Checked unit and adjusted and resealed freezer door gasket. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Conroe, TX 77385
John
Job Details: 05/16/2024
checked unit out at this point unit has normal sounds cust had samsung and said it was not as loud let cust know its a verable speed comp
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Conroe, TX 77385
John
Job Details: 05/16/2024
checked unit out this point unit working as disined let cust know unit can run for severl hours if on sani
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77019
derrick
Job Details: 05/16/2024
Assisted LR on call
We serviced a
WHIRLPOOL WASHER
Model LXR7244JQ2
Near Houston, TX 77007
Louis R
Job Details: 05/16/2024
Found bad timer. Provided quote. Customer will replace unit.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Houston, TX 77019
Louis R
Job Details: 05/16/2024
Replaced bad UI.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW08
Near Conroe, TX 77304
james
Job Details: 05/16/2024
Checked unit and reset controls and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 05/16/2024
Order parts reschedule with customer2wgt; ordrng 1 W11671282 (MOTOR) and 1 WPW10169511 (coupling)
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Montgomery, TX 77356
james
Job Details: 05/16/2024
Checked unit and adjusted connection at water inlet valve. Ran diagnostic test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Conroe, TX 77304
james
Job Details: 05/16/2024
Checked unit and replaced weak start device. Unit checks ok.; used 1 WPW10197428 (STARTDEV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Montgomery, TX 77316
james
Job Details: 05/16/2024
Order parts reschedule with customer2wgt; ordrng 1 W11562214 (W11562214)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77469
Russell
Job Details: 05/16/2024
replaced upper rack adjuster parts. unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near League City, TX 77573
anthony
Job Details: 05/16/2024
Replaced faulty door gaskets all ok no problems
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Santa Fe, TX 77517
donnie
Job Details: 05/16/2024
"Removed cooktop, replaced right front burner and burner switch"
We serviced a
WHIRLPOOL WASHER
Model WRS325SDHZ08
Near Richmond, TX 77469
Russell
Job Details: 05/16/2024
replaced diffuser. unit tested ok.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Booth, TX 77469
Russell
Job Details: 05/16/2024
replaced freezer door. unit tested ok. W1B8P80NL1.5
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sugar Land, TX 77479
Edwin
Job Details: 05/16/2024
Upon arrival I diagnosed unit. After inspection need to order parts. Rt support and rt leg level. Rt support has no thread to hold leg.; ordrng 1 W11679657 (Rt Support) and 1 W11561254 (Leg Leveling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Pinehurst, TX 77362
Joshua
Job Details: 05/16/2024
Adjusted ice maker. Customer to monitor ice production.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Houston, TX 77070
dadrick
Job Details: 05/16/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77091
Gary L
Job Details: 05/16/2024
Found shorted control. Removed and replaced control board and checked operation
We serviced a
JENN-AIR FREEZER
Model JS48NXFXDE01
Near Richmond, TX 77406
raul
Job Details: 05/16/2024
After running a few test with techline they said to replace heater.; ordrng 1 WPW10140162 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Houston, TX 77082
raul
Job Details: 05/16/2024
"I called techline and after running a few test will need a new timer, thermal fuse and belt switch. ; ordrng 1 W10854240 (Timer) and 1 WP3392519 (Thermal fuse) and 1 Xxxxxxxxxx (Belt switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77072
raul
Job Details: 05/16/2024
Replaced heater harness and thermistor.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Pasadena, TX 77502
ricky
Job Details: 05/16/2024
"found unit roach infested, sr 7739062700"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Houston, TX 77049
ricky
Job Details: 05/16/2024
"found incorrect size dran pipe causing unit to stall, cust to correct"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77354
Joshua
Job Details: 05/16/2024
"Reported with techline burnt gas smell, no repair suggested at this time. All functions checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near The Woodlands, TX 77354
Joshua
Job Details: 05/16/2024
"Ordering replacement sensor, wire harness and ignite plug; ordrng 1 WPW10181986 (Oven sensor) and 1 W11628776 (Wire-harness) and 1 W11176454 (Ignite surface)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Magnolia, TX 77354
Joshua
Job Details: 05/16/2024
"Sr7739107949 reported findings with techline, due to excessive soap. Cause long drain error. Unit was reset and all functions checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Spring, TX 77381
Joshua
Job Details: 05/16/2024
"Ran diagnostic, adjusted leveling, all other functions checked ok."
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE01
Near Cypress, TX 77433
Sarom
Job Details: 05/16/2024
2 ND man help
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cypress, TX 77433
Sarom
Job Details: 05/16/2024
"Wrong part received , need reorder the part W11130429; ordrng 1 W11130429 (Assembly facia)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77433
Sarom
Job Details: 05/16/2024
"replaced gear case, damper, damper, clutch kt"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Houston, TX 77065
dadrick
Job Details: 05/16/2024
Checked unit has power timer an igniter is out ; ordrng 1 W11701755 (Timer) and 1 W11625516 (Switch) and 1 279311 (Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Spring, TX 77381
Joshua
Job Details: 05/16/2024
"Ordering replace UI, ACU and evaporator cover- SR-7739106527; ordrng 1 W11610999 (Evap cover) and 1 W11664342 (Control-elec) and 1 W11574767 (Ui assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Magnolia, TX 77354
Joshua
Job Details: 05/16/2024
Ordering new control board ; ordrng 1 W11603810 (Control-elec)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Houston, TX 77019
Damarcus
Job Details: 05/16/2024
Found control need to be recalibrated unit working fine now no problem to report
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Houston, TX 77019
Damarcus
Job Details: 05/16/2024
Found bad control replacing parts unit working OK now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Houston, TX 77006
Damarcus
Job Details: 05/16/2024
Found door gasket needed some adjustment unit OK now
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Houston, TX 77006
Damarcus
Job Details: 05/16/2024
Found loose wire on Spark module repair unit working OK now
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details: 05/16/2024
Checked unit and replaced broken inner door glass. Unit checks ok.use authorization # w1b57b0wpl1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 05/16/2024
Checked unit and replaced misformed freezer door handle. Unit checks ok.
We serviced a
JENN-AIR WINECOOLER
Model JUWFR242HL00
Near Conroe, TX 77384
james
Job Details: 05/16/2024
Checked unit and replaced locked compressor and inverter. Recharged system and unit checks ok and is cooling. Assisted by Tech JP
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Channelview, TX 77530
ricky
Job Details: 05/16/2024
bad new parts; ordrng 1 w11387685 and 1 w11112918 and 1 w11130932
We serviced a
MAYTAG DRYER
Model MGD5630MBK0
Near La Marque, TX 77568
anthony
Job Details: 05/16/2024
Adjusted rear panel and also blower housing all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Texas City, TX 77590
anthony
Job Details: 05/16/2024
Fixed loose connection at fuse all ok no problem
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Bacliff, TX 77518
anthony
Job Details: 05/16/2024
Adjusted mullion and retested unit all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near League City, TX 77573
anthony
Job Details: 05/16/2024
Needs parts; ordrng 1 W10837249 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Rosenberg, TX 77471
Russell
Job Details: 05/16/2024
"90 DAY PART FAILURE. Adrian, 7739106138.. documented cust description of issue. unable to verify. Replaced control, and UI again. unit tested ok."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Richmond, TX 77469
Russell
Job Details: 05/16/2024
"cust is still complaining about the noise. W11727795, advised cust on OTA7 update. to address unresponsive issue. also advised cust that sounds are normal. unit is testing ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Brookshire, TX 77423
martin
Job Details: 05/16/2024
"Needs magnetron,transformer,capacitor,diode anad thermostat ; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W10832024 (Thermostat)"