Ran diagnostic ordering replacement Water housing ; ordrng 1 W10862461 (Water housing)

Found opened thermal fuse. Removed and replaced thermal fuse. Checked operation ; used 1 Wp3392519 (Thermal fuse) from stock

"Removed and replaced motor, valve, capacitor and wire harness. Checked operation"

F9E2F8E4Unit had water and the float switch tray emptied out the water ran a diagnostics test unit picked up no more error. Codes did not find any leaks while running. The test. Also started a normal cycle. Unit filled up wash motor was running and also drained the unit and did not see any leaks . Advise the customer to run a few cycles today and get back with me by the end of the day to see if the area code comes back up.Customer never called back with any issues all operation OK

Drain pump line has 2 big holes chewed into it need new hose coming off the drain pump into the wall ; ordrng 1 W11687191 (Inner drain hose) and 1 W11203364 (Outer drain hose) and 1 356138 (Clamp)

"F7E1Basket speed fault Need to replace the main control drive motor capacitor, and actuator shiftUnit is making very loud buzzing when trying to operate. Sounds like the motor is locked up.; ordrng 1 W11579776 (Control board) and 1 W10843770 (Capacitor) and 1 W11398781 (Actuator shift) and 1 W10623547 (Drive motor) and 1 W10721967 (Splutch)"

"Customer damaged the water valve threads when putting on the water supply tried to find one on parts stock, but I do not have the exact match. Need to replace the water valve.; ordrng 1 W11669945 (Water valve)"

Wires down to the drain pump snapped off need new wire harness ; ordrng 1 W11405459 (Lower wire harness)

Wires going down to drain pump snapped off tub was full of water put the wires back together and let all the water drain out so it doesnt stay inside the tub need new wire harness ; ordrng 1 W11335100 (Lower wire harness)

Found faulty control part order ; ordrng 1 W11455206 (Control)

Found that unit was set up incorrectly. Had to adjust unit footing and installation as well as fix suspension rods into the correct position. Unit is now working as intended no issues at this time.

Found that unit is not defrosting the freezer section. Needs evaporator thermistor and fan part order ; ordrng 1 WP67006337 (Fan blade) and 1 W11249952 (Evaporator harness)

Found f9e0 error code. Reset unit per tech sheet. Unit did not display code anymore. Preheated unit to 350 unit ran as intended

Replaced faulty element. Unit is now working as intended no issues at this time ; used 1 Wp3387747 (Element) from stock

Upon arrival it still showed no error codes but I will order the control boards and ice maker. ; ordrng 1 WPW10624574 (Control board) and 1 W10804160 (Control board) and 1 W11658802 (Ice maker)

"Upon arrival I discovered there was no air flow into the refrigerator, it will need an air diffuser part so that air flows into the refrigerator. ; ordrng 1 W11236851 (Air diffuser)"

Diagnosed dishwasher not heating properly. Reconnected loose lower harness to the heater element. Operations are now correct.

Part order for control board due to unit non stop draining will not enter cycles.; ordrng 1 W11578563 (Control)

Installed both led modules due to flickering lights. Unit operations are now correct. Paid $245.47. Job completed.

Closing out ticket unit in need of new transmission. Customer will proceed with new washer. Job complete.

I secured L2 at terminal block and removed moisture in heating element.

Diagnosed unit and found coin in pump ran and tested unit checks ok

Unit had wires at terminal not properly secured and causing connection to arch. Maintenance will replace range cord.

Closing out ticket per Office

Diagnosed unit and tub seal not seated properly adjusted bellow unit checks ok

Closing out for trip and diagnostics.

Order control and latch; ordrng 1 W11307244 (Latch) and 1 W11116590 (Control)

Adjusted drain hose and legs ran test all operations normal.

replaced broken spin basket and hub and agitator and ran test cycle. test ok

"Replaced lid lock but issue continues, goes from sensing to DoneWill order control board,fascia,harness,drain pump,actuator,CAM and motor ; ordrng 1 W11633359 (Control board) and 1 W11561182 (Fascia) and 1 W11590868 (Harness) and 1 W11399437 (Drain pump) and 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W10721967 (CAM)"

"Upon arrival, water was inside the icemake, drain pump has failed, which turns off power to unit. Will need to replace SR7741224134 ; ordrng 1 W11539855 (Drain pump)"

"Upon arrival costumer experienced frosting in the back panel, it will need a heater harness, motor evap, and water valve. ; ordrng 1 W11482383 (Duel water valve) and 1 W11249952 (Motor evap)"

"F6E4 ERROR user face error to control mismatchNeed to replace the appliance control manager user interface, and main control; ordrng 1 W11467907 (User interface board) and 1 W11585754 (Main control)"

I thaw water inlet tube.

replaced locked compressor and replaced faulty start rely and replaced filter drier and recharged system. ck ok

checked unit and found dispenser housing broken and needs kit#8201756 which is no longer available.not repairable

Order parts reschedule with customer2 man w/ JP3wgt; ordrng 1 W11455472 (COMPRESSOR) and 1 W11109499 (drier-tube) and 1 W11733966 (INVRTR-BOX) and 1 W11504420 (COUPLER) and 1 W11506635 (COUPLER) and 1 W11504431 (COUPLER) and 1 W11504445 (COUPLER) and 1 W11504447 (COUPLER) and 1 W11506624 (COUPLER) and 1 W11455370 (EVAPORATOR) and 1 W11504451 (COUPLER) and 1 W11504445 (COUPLER)

Adjusted best I can corners of dryer are damanged adjusted unit checks ok

Order parts and reschedule ; ordrng 1 W11603811 (Control) and 1 W11481722 (Control)

replaced broken blower wheel and checked all operations. ck ok

"Upon arrival costumer experienced same issues, it will need the cam, motor, actuator, and Belt. ; ordrng 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Cam)"

"Upon arrival i notice unit still on but not cooling properly. I made customer in house that the freezer door will need to be replaced as well. They wanted me to continue with repairs. After replacing parts unit was still not closing ice door chute. I explained to customer I would have to give them a quote for freezer door, panel control, ui. Then he referred me to the contact on file because he is manager of the property. After looking into writing a quote freezer door is discontinued. I reached customer on our file and he mentioned unit stopped cooling 4 days ago. I then began to explained to him that unit had several issues including a freezer door that is discontinued and that door can cause unit to get warmer. He said he would talk to His Boss as well."

Tech assist for AS

"Upon arrival, I inspected the unit and found the compressor clicking on and off, making a loud, high-pitched sound. The seal system will need to be replaced.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 W11109499 (Drier)"

"replacing blower, support rollers and bulkhead ; ordrng 1 WP697772 (WHEEL) and 4 WPW10314173 (SUPPORT)s and 1 W11162465 (BULKHEAD)"

need to replace defective pump and motor will get paid for this part failure; ordrng 1 w11416362 (pump&motor)

replaced bad control

bad motor; ordrng 1 WP33002795 (motor-drve) and 1 WP33002797 (wheel)

"Replaced basket,control board and agitator"

"Spoke with customer, unit will need complete sealed system repair. Ordering replacement Evaporator and compressor assembly ; ordrng 1 W11546692 (Evaporator) and 1 W11580057 (Compressor)"

Replaced bad water valve and checked operation of unit ok

Order timer knob; ordrng 1 W11675852 (Knob)

Order panel and control; ordrng 1 W11548762 (Control) and 1 WPW10612925 (Badge) and 1 W11250167 (Panel)

Replaced bad motor assembly and checked operation ok

"Subject: Recommended Component Replacements for Whirlpool Refrigerator (Model KSRG25FTSS01)After diagnosing the issue with your Whirlpool refrigerator (model KSRG25FTSS01), weve determined that both the compressor and condenser fan motor are not operating. This failure is preventing the unit from maintaining proper cooling.To restore proper function, it is necessary to replace several key components, including the main control board, wiring harness, compressor, and condenser fan motor. These parts are essential for regulating the cooling system, ensuring adequate airflow, and maintaining efficient refrigeration performance. A failure in any one of these components can result in cooling issues, system malfunctions, or a complete breakdown of the refrigeration cycle.To ensure a complete and reliable repair, we recommend replacing the following critical components:Compressor Circulates refrigerant through the system, enabling the cooling process.Condenser Fan Motor Cools the compressor and condenser coils; operates alongside the compressor.Control Board Distributes power and controls compressor and fan operation.Wiring Harness Provides consistent electrical connections between components; any damage can cause erratic or total failure.Replacing these components as a set will help restore your refrigerator to optimal working condition and reduce the risk of recurring issues.Please let us know how youd like to proceed; ordrng 1 WPW10366605 (CNTRL-ELEC) and 1 WP2188874 (MOTOR-COND) and 1 WPW10309395 (HARNS-WIRE) and 1 W10139460 (COMPRESSOR)"

Found door lid defected replaced part working OK now

Vent motor may have a short; ordrng 1 W11414073 (VENT/fan)

"Upon arrival costumer experienced vibration, after testing the basket it will need suspension. ; ordrng 1 W11217817 (Suspension)"

"Not a call back. The unit is working as a designed outlet to wall is loose not allowing good connection,not holding plug need to get an electrician to replace outlet."

"Ran diagnostic, found issue with power at outlet. Customer advised on having an electrian correct issue."

Upon arrival I replaced all the parts and it is now working as designed.

Buttons arent working and i have power at supply and need new control unit with buttons; ordrng 1 W11665215 (Main control) and 1 W11546167 (Console with buttons)

"Ran diagnostic replace console, transformer, manager control magnetron still not operating. Contacted tech line SR 7741053186. Advice to order sensor and harness ; ordrng 1 W10141630 (Thermostat) and 1 W11356972 (Harness) and 1 W11356983 (Main harness)"

Check and tighten loose screw on stator

"Order parts and reschedule ; ordrng 1 W11449840 (GEARCASE) and 1 W11239857 (Belt) and 1 W10752187 (Screw) and 1 W10752283 (Wash plate) and 1 W11178224 (Basket) and 1 W11551646 (Spinner nut), states that autho needed"

Ordering parts. ; ordrng 1 W11683137 (Control) and 1 W11414073 (Vent) and 1 W11462456 (Drain pump)

"Unit needs all burners, igniter wire and igniters,module. Part number 97017464 no longer available. Ref 7741149189"

"Replaced icemaker in freezer, cycled unit icemaker filled"

Need wash motor/ sump assembly. No error codes in diagnostics. Need board ; ordrng 1 W11637581 (Board) and 1 W11613479 (Motor/sump)

Ran burn in on unit. Unit operating as normal.

"Replaced gearcase, wiring harness and board. Operations are correct now"

"Check unit to find customer is allowing other people to use the washer exceeding the washers soap they are using too much soap, causing drain pump to run longer than needed for operations. Technician canceled and recalibrated unit and told customer to run a clean washer cycle before trying to use all operations are OK."

"Upon arrival, I inspected unit found evaporator with low frost pattern will need to replace compressor evaporator and drier ; ordrng 1 W10309994 (Compressor) and 1 WP2188823 (Evaporator) and 1 W10843121 (Drier)"

"Tightened the loose screw on the door. The door gasket is sealing properly; the freezer door opens and closes as it did on day one. I advised MS about this on day one; they did not want to address it, only to replace the gasket because it was ripped, allowing air to enter. MS wants a quote for rails today. ; ordrng 1 2306116 (Right slide) and 1 2306117 (Left slide)"

"Upon arrival, I inspected the unit, ran diagnostics, and found no water entering the unit. After removing the filter, water pressure increased. I recommend replacing the water filter. I quoted a new water valve, awaiting customer approval.; ordrng 1 W10897719 (Water valve)"

Ran diagnostic ordering motor and fan blades ; ordrng 1 WP2315539 (Motor evap) and 1 WP2163777 (Blade) and 1 W11736795 (Cover) and 1 W11127829 (Motor) and 1 W11193484 (Fan blade)

Ran diagnostic temperature readings of 4?F at freezer and 35?F at refrigerator . Unit working as designed unlock and clear filter replacement sign and turn off ice maker for customer

"Door looked on oven. Ran diagnostics, no error codes. Put unit into a clean cycle and then canceled clean cycle. Unit unlocked. Operations are correct now"

checked and ajusted door

bad pump and motor customer not fixing

checked and leveled unit and all function ok

Unit has a lot of error codes in diagnostics ; ordrng 1 W11233069 (Burner valve) and 1 W10849499 (Belt) and 1 W11133029 (Ui) and 1 W11133021 (Board) and 1 Wp697772 (Blower) and 1 W11105178 (Motor) and 1 Wp338906 (Flame sensor) and 1 W10901685 (Limiter) and 1 Wp3391912 (Limiter)

"Needs thermalstat , Thermal sensor and ; ordrng 1 280148 (Thermal) and 1 8577274 (Thermistor)"

Found shorted lid lock ordered ; ordrng 1 W11565030 (Lid lock)

Found loose connection at timer. Reinstalled loose connection. Unit is now working as intended no issues at this time

Replace control board and ran diagnostics test working as normal

Order latch; ordrng 1 W11670519 (Latch)

"Replaced all sensors, control boards, and elements. Tested unit after, element is kicking on and off like designed"

replaced LED modules in both compartments. unit tested ok.

replaced control. unit tested ok. advised cust on detergent use with water softner.

"replaced lint filter. unit tested ok. cust stated that since she stopped running 5 consecutive loads without a cooldown period, unit has stopped overheating."

replaced control and inlet valve assy. unit tested ok.