We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Houston, Texas 77024
angel
Job Details:
02/03/2025
"Ran diagnostic oven working as designed, customer complain about smell. Normal fumes of burnt gas coming from oven advice customer about running oven several times to assist with the vanishing of the fumes /smell"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, Texas 77043
angel
Job Details:
02/03/2025
"Ran diagnostic replace screws, all functions checked okay"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77096
Louis R
Job Details:
02/03/2025
Found bad control board & capacitor. ; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, Texas 77096
Louis R
Job Details:
02/03/2025
Ran diagnostics.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Houston, Texas 77023
Derrick
Job Details:
02/03/2025
Replaced defective fan motor and applied a repair kit. Unit is now working as designed customer was informed of electrical outlet having a open ground could cause future problems she was informed to hire an electric electrician. Unit is OK and working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Houston, Texas 77062
Derrick
Job Details:
02/03/2025
Technician picked up data logs; saved tckt
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Houston, Texas 77062
Derrick
Job Details:
02/03/2025
Check unit 25 customer needing a tire seal system technician president estimate and customer declined
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Houston, Texas 77089
Derrick
Job Details:
02/03/2025
Replaced suspension unit is ok
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Houston, Texas 77075
Derrick
Job Details:
02/03/2025
Order parts ; ordrng 1 W11688994 (Valve) and 1 W11688995 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, Texas 77075
Derrick
Job Details:
02/03/2025
Customer canceled services said the unit is working
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, Texas 77034
Derrick
Job Details:
02/03/2025
Check your to find customer has been overloaded unit washing blankets and comforters with the wrong soap. Customer is using foca He was informed that that soap tends to make too much soap causing unit to malfunction and he was informed that he has to use high efficiency soap for proper operations. Unit is now working as designed.
We serviced a
JENN-AIR OVEN
Model JJW2830LL00
Near Fulshear, Texas 77441
Michael
Job Details:
02/03/2025
Found f9e0 error needs board ordered; ordrng 1 W11448962 (Control board) and 1 W11598119 (Blower)
We serviced a
KITCHENAID M/W OTR
Model KMHS120KPS01
Near Katy, Texas 77450
Michael
Job Details:
02/03/2025
Replaced shorted parts ran and tested unit checks ok; used 1 W11707984 (Fuse) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
"needs cnt and act, est declined"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
"need cnt; ordrng 1 w1160737 (cnt), used 1 w11476577 (cam), and 1 w10815026 (act) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
found and replaced stalled im
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
found after resetting unit now working
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Spring, Texas 77382
Joshua
Job Details:
02/03/2025
"Ran diagnostic, recorded fault codes F9E1, F0E3, ordering replacement cam capacitor, motor. ; ordrng 1 W11026785 (Drive motor) and 1 W10721967 (Splutch) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Magnolia, Texas 77354
Joshua
Job Details:
02/03/2025
"Replaced faulty components, harness, capacitor and cam. All unit functions now checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conroe, Texas 77302
John
Job Details:
02/03/2025
changed out control harness pump tatch unit is correct now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Houston, Texas 77094
Michael
Job Details:
02/03/2025
Unit has damaged panel part sent came damaged reorder; ordrng 1 W11460908 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near La Marque, Texas 77568
donnie
Job Details:
02/03/2025
Replaced board and motor/sump assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, Texas 77304
Armando
Job Details:
02/03/2025
Customer advised no longer needs service to PA at office and return parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Conroe, Texas 77304
Armando
Job Details:
02/03/2025
Checked unit and replaced shorted control. Ran auto test cycle and unit checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Conroe, Texas 77384
Armando
Job Details:
02/03/2025
Checked unit and replaced all LED modules per service pointer..sp?w11606409 - special project s84638 - parts and labor. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Montgomery, Texas 77316
Armando
Job Details:
02/03/2025
Checked unit for leaks with detector and none found. Checked flame and it is nice and blue with very minimal flame pull brom burner. Unit checks ok and has normal operations. Advised customer to turn vent hood fan on low when using oven and they will smell a light gas odor whenever the unit cycles. Documented with Johnathon at Tech Line and he advised unit is working as designed. and issued SR# 7740872616
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Pinehurst, Texas 77362
gary
Job Details:
02/03/2025
"Ran diagnostics, replaced faulty door switch and performed liner patch re"
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GM0
Near Conroe, Texas 77384
John
Job Details:
02/03/2025
changed out arm unit is correct now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near League City, Texas 77573
chris
Job Details:
02/03/2025
Replaced faulty manifold. Unit is now working as intended no issues at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near League City, Texas 77573
chris
Job Details:
02/03/2025
"Replaced faulty drawer, ice bin and harness. Unit is now working as intended. No issues at this time"
We serviced a
WHIRLPOOL OVEN
Model WFGS3530RS0
Near Pinehurst, Texas 77362
gary
Job Details:
02/03/2025
"Ran diagnostics, adjusted air shutter from main manifold and calibrated temperatures. All functions checked ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Spring, Texas 77388
Osiel
Job Details:
02/03/2025
Replace broken cooktop glass & tested - working as design
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Pearland, Texas 77584
Josue
Job Details:
02/03/2025
Upon arrival and after diagnosing the unit is working as deigned. I could not recreate an issue. Customer also mentioned the impeller cap was worn. Will order that part ; ordrng 1 W11510462 (IMPELLER CAP)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Santa Fe, Texas 77510
donnie
Job Details:
02/03/2025
Need wiring harness and clip; ordrng 1 W11643701 (Wiring harness) and 1 W11284522 (Clip)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Texas City, Texas 77590
donnie
Job Details:
02/03/2025
Replaced open actuator on washer.; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG361LVS2
Near Houston, Texas 77084
Jordan
Job Details:
02/03/2025
Part order for tubing to regulator due to gas not entering unit properly.; ordrng 1 W10314249 (Tubing) and 1 WPW10293048 (Regulator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
"needs cnt, est pending, pic taken of est"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, Texas 77303
John
Job Details:
02/03/2025
changed ss parts unit is correct now
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near West University Place, Texas 77005
george
Job Details:
02/03/2025
Installed new blower wheel; ran unit afterward; no abnormal sounds.
We serviced a
JENNAIR MICROWAVE
Model JMW2430DS00
Near Houston, Texas 77005
george
Job Details:
02/03/2025
Installed new console tested unit after working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77048
Ivan
Job Details:
02/03/2025
Replaced part unit is working as designed
We serviced a
MAYTAG DRYER
Model MED6000XW
Near Katy, Texas 77493
Michael
Job Details:
02/03/2025
Replaced shorted heater unit checksnok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1163XVD1
Near Katy, Texas 77449
Michael
Job Details:
02/03/2025
Replaced shorted switches unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Rosenberg, Texas 77469
Edwin
Job Details:
02/03/2025
Upon arrival I replaced part after replacement i tested the door(picture attached) i left old part with customer. Unit is working as design.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Missouri City, Texas 77459
Edwin
Job Details:
02/03/2025
Upon arrival i diagnosed unit. Freezer temperature reading 4.7 and Refrigerator compartment 32.5.( pictures attached). Unit is cooling. Customer has refrigerator very pact recommended to remove items to allow proper air flow. Unit is working as designed. SR#7740877331
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Spring, Texas 77386
Osiel
Job Details:
02/03/2025
Replaced damper control - operating as normal
We serviced a
WHIRLPOOL MICROWAVE
Model KOEC530PSS00
Near Magnolia, Texas 77354
Joshua
Job Details:
02/03/2025
Replaced faulty halogen bulb. All unit functions now checked ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Tomball, Texas 77375
Joshua
Job Details:
02/03/2025
"Ran diagnostic, replacement harness is needed, due to previous repair company patch work not proceeding with repair, directing back to previous company"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Tomball, Texas 77377
Joshua
Job Details:
02/03/2025
"Ran diagnostic, all unit functions checked ok at this time. Customer advised on unit functions, weight distribution and water level."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Montgomery, Texas 77356
Armando
Job Details:
02/03/2025
Checke dunit and replaced shorted controls. Unit checks ok.use authorization # k1d46p0spl1
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Dickinson, Texas 77539
chris
Job Details:
02/03/2025
Replaced faulty compressor. Unit is now working as intended. No issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535swhz11
Near San Leon, Texas 77539
chris
Job Details:
02/03/2025
Found faulty compressor part order ; ordrng 1 W11547313 (Compressor)
We serviced a
MAYTAG DRYER
Model MGD6630HC0
Near Houston, Texas 77019
george
Job Details:
02/03/2025
Installed new blower wheel belt and drive motor tested unit after no abnormal sound.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Santa Fe, Texas 77510
donnie
Job Details:
02/03/2025
"Need board ,heater, owi sensor ; ordrng 1 W11087226 (Board) and 1 W10518394 (Heater) and 1 W11084121 (Owi)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Dayton, Texas 77535
ricky
Job Details:
02/03/2025
"needs cnt, est pending, pic taken of est"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Houston, Texas 77006
Damarcus
Job Details:
02/03/2025
Order parts and reschedule ; ordrng 1 WPW10475149 (Control) and 1 W11376663 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, Texas 77003
Damarcus
Job Details:
02/03/2025
Order parts and reschedule ; ordrng 1 W11615170 (Tube) and 1 W11680400 (Tube) and 3 WP2300868 (FITTING)s and 1 W11195038 (Tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVSS00
Near Houston, Texas 77006
Damarcus
Job Details:
02/03/2025
Found display control out made effect the icemaker cannot get in to do service check; ordrng 1 WP2321746 (Ui/control)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Katy, Texas 77449
Michael
Job Details:
02/03/2025
"Sr#7740877555 replaced control and lid lock board burned out right away called techline told to replace both parts again and also the pump and wiring harness ordered; ordrng 1 W11543994 (Control board) and 1 W11590868 (Lower harness) and 1 W11399437 (Drain pump), used 1 W11700916 (Lid lock) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, Texas 77061
Derrick
Job Details:
02/03/2025
Replace defective compressor unit is OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW04
Near Houston, Texas 77021
Derrick
Job Details:
02/03/2025
Check unit to find all operations working as designed on arrival there is no malfunctions with high voltage control nor the control box you can change the settings and the compressor cuts off when you put it on a lower setting unit is OK. Compressor is getting a signal to cut off when want to cut off
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS05
Near Houston, Texas 77021
Derrick
Job Details:
02/03/2025
Check you to find a conditioner fan motor rubbing adjusted fan motor blade. Unit is no longer making noises unit is OK.
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Tomball, Texas 77377
Joshua
Job Details:
02/03/2025
"Replaced faulty water inlet, all unit functions now checked ok"
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Katy, Texas 77449
Michael
Job Details:
02/03/2025
Replaced shorted motor and blower unit checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HATM01
Near Tomball, Texas 77377
Joshua
Job Details:
02/03/2025
"Replaced faulty water inlet, all unit functions now checked ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Houston, Texas 77084
Aidan
Job Details:
02/03/2025
"Upon arrival I replaced latch, control board and drain pump. After testing it is now working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Katy, Texas 77493
Luis
Job Details:
02/03/2025
"I replaced the element, control, thermostat and cutoff, checked ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Jersey Village, Texas 77040
angel
Job Details:
02/03/2025
"Ran diagnostic replace motor, cam and actuator, all functions checked okay"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Conroe, Texas 77304
Armando
Job Details:
02/03/2025
Order parts reschedule with customer; ordrng 1 W11607637 (CNTRL-ELEC)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS02
Near Bellaire, Texas 77401
Louis R
Job Details:
02/03/2025
Unit turning on & off. Caused by control board. ; ordrng 1 W10789107 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, Texas 77048
Ivan
Job Details:
02/03/2025
Upon arrival diagnosed unit the dryer is heating as designed no problems with dryer.
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ01
Near Liberty, Texas 77575
ricky
Job Details:
02/03/2025
need cnts; ordrng 1 w11386251 (pnl) and 1 w11369662 (cnt)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, Texas 77047
Ivan
Job Details:
02/03/2025
Upon arrival changed part unit is working as designed
We serviced a
MAYTAG DRYER
Model MGD6630HW3
Near Houston, Texas 77041
jerrell
Job Details:
02/03/2025
Ran test all operations normal found that the ducts will need to be serviced tech to follow up with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, Texas 77033
Derrick
Job Details:
02/03/2025
Replace defective compressor and checked operations unit is OK
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near League City, Texas 77573
Ivan
Job Details:
02/03/2025
Upon arrival changed parts unit is working as designed
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Houston, Texas 77062
Ivan
Job Details:
02/03/2025
Upon arrival went into diagnostics the washer is not leaking she has a clogged pipe when it drains the water backs up from the wall pipe out. Recommended to call a plumber. But found f8e1 ordering valve; ordrng 1 W11528768 (Water valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Santa Fe, Texas 77510
donnie
Job Details:
02/03/2025
Need both doors; ordrng 1 Lw11575716 (Refrigerator door) and 1 Lw10638683 (Freezer door)
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW0
Near Houston, Texas 77093
Gary L
Job Details:
02/03/2025
Found faulty actuator. Removed and replaced actuator. Ran recalibration and tested ; used 1 W11481722 (Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Katy, Texas 77493
Luis
Job Details:
02/03/2025
I replaced the valve and checked ok
We serviced a
MAYTAG DRYER
Model MED70000XW
Near Magnolia, Texas 77355
gary
Job Details:
02/03/2025
Ran diagnostics replaced complete dryer repair kit also ordering replacement heating element ; ordrng 1 WP8544771 (Element)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Humble, Texas 77346
leonard
Job Details:
02/03/2025
replaced faulty control board and bin thermostat and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Humble, Texas 77346
leonard
Job Details:
02/03/2025
removed agitator and cleaned soap scum from basket and agitator and checked all operations. ck ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Humble, Texas 77339
Gary L
Job Details:
02/03/2025
Ordering parts ; ordrng 1 Wpw10507886 (Compressor) and 1 W10843121 (Drier)
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP2
Near Houston, Texas 77063
jerrell
Job Details:
02/03/2025
Installed drain pump and water valve ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Houston, Texas 77041
angel
Job Details:
02/03/2025
Ran diagnostic replace faulty absorbers. All functions checked okay. Collected balance of 534.92 CC023190
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Houston, Texas 77062
Ivan
Job Details:
02/03/2025
Upon arrival needed new light used from truck stock unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Rosharon, Texas 77583
derrick
Job Details:
02/03/2025
Replaced locked motor and checked operation of unit ok
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Manvel, Texas 77578
derrick
Job Details:
02/03/2025
Repaired loose blower connection on lower blower and checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, Texas 77459
derrick
Job Details:
02/03/2025
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Missouri City, Texas 77459
derrick
Job Details:
02/03/2025
Replaced shorted sensor. Replaced bellow that was purchased by consumer
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Tomball, Texas 77375
gary
Job Details:
02/03/2025
Ran diagnostics. Replaced faulty Icemaker assembly in unit. All functions checked ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, Texas 77345
leonard
Job Details:
02/03/2025
order parts 2wgt; ordrng 1 W10861223 (door) and 1 WP695737 (door) and 1 W10906683 (seal-door) and 1 WP3389441 (catch) and 1 WP8066056 (hinge-door rt) and 1 WP8066057 (hinge-door left)
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Houston, Texas 77345
leonard
Job Details:
02/03/2025
replaced faulty bin thermostat and checked operations. ck ok; used 1 WPW10511923 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Houston, Texas 77345
leonard
Job Details:
02/03/2025
order parts 2wgt; ordrng 1 W10740218 (cntrl-elec) and 1 WPW10312695 (electronic control) and 1 W10901007 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near Houston, Texas 77028
Gary L
Job Details:
02/03/2025
Found faulty ignitor and all numbers not showing in oven control. Removed and replaced oven control and ignitor. Checked operation ; used 1 W11176454 (Ignitor) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ1
Near Katy, Texas 77493
Luis
Job Details:
02/03/2025
"Checked unit and capacitor and diode are shorted out, and customer didn't want to pay to fix the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Katy, Texas 77494
Luis
Job Details:
02/03/2025
"Checked unit and unit is working as it's designed at the moment, customer said it trips the breaker once a week or sometimes longer, I advised them to get an electrician or to try a different circuit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Katy, Texas 77494
Luis
Job Details:
02/03/2025
I replaced the damaged spray arms and checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Katy, Texas 77494
Luis
Job Details:
02/03/2025
Customer cancelled the service at the door said unit has been working fine