We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kemah, TX 77565
chris
Job Details:
11/27/2024
Replaced faulty suspension rods. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL OVEN
Model N/A
Near Seabrook, TX 77586
chris
Job Details:
11/27/2024
Per customer unit had already been serviced that day. Could not get model and serial as customer didnt let me in ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Friendswood, TX 77546
chris
Job Details:
11/27/2024
Found faulty control part order ; ordrng 1 W11513246 (Control)
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Pearland, TX 77584
Josue
Job Details:
11/27/2024
Upon arrival and after replacing the parts the unit heated both lower and upper ovens up to 350.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Friendswood, TX 77546
Corey
Job Details:
11/27/2024
"Checked unit, found excessive oil residue on underside of gearcase. Unit unable to shift into agitation, requires clutch and transmission replacement. Customer to consider repairs; ordrng 1 W11449841 (Transmission) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Friendswood, TX 77546
Corey
Job Details:
11/27/2024
"Replaced shorted thermostat array, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Houston, TX 77062
Corey
Job Details:
11/27/2024
"Checked unit, advised timer is variable based on condition of clothing during cycle, no error codes found, all functions normal"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77087
Corey
Job Details:
11/27/2024
"Replaced warped gearcase, all functions normal, no leaks at time of testing"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Manvel, TX 77578
Corey
Job Details:
11/27/2024
"Replaced shorted damper assembly, all functions normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Texas City, TX 77591
donnie
Job Details:
11/27/2024
Need ice bin and auger coupler; ordrng 1 W11347840 (Ice bin) and 1 Wp2220458 (Auger coupler) and 1 W11573761 (Housing)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Alvin, TX 77511
Josue
Job Details:
11/27/2024
After replacing the parts the blower wheel no longer made any noise.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Conroe, TX 77304
John
Job Details:
11/27/2024
checked unit out fixed loose dryer wheel unit checked out
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Conroe, TX 77304
james
Job Details:
11/27/2024
"Checked unit and replaced noisy motor, blower wheel supports and belt. ran auto test cycle and unit checks ok."
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Pearland, TX 77584
Corey
Job Details:
11/27/2024
Assisted tech for uninstall/reinstall
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Montgomery, TX 77316
John
Job Details:
11/27/2024
checked unit out at this point unit has normal sounds called tec line talked with leon uit checked out 7740254433
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Conroe, TX 77304
james
Job Details:
11/27/2024
Checked unit and replaced open element and open left front and rear switches. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Conroe, TX 77356
james
Job Details:
11/27/2024
Checked unit and replaced open lower harness. Ran auto test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model krfc704fps05
Near Friendswood, TX 77546
Josue
Job Details:
11/27/2024
Upon arrival and after diagnosing I noticed ice and water in the ice dispenser tunnel. Ice was stuck in between the flapper and not allowing that door to shut properly and as it melted it leaked out. Once I cleared the ice out no more water leaking. I then called Techline to run through some extra test. And per Techline the ice maker and panel U/I could be going bad. This is a separate issue so I will provide a quote to the customer. Customer agreed to monitor the unit the next couple days and will decide later on the quote.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Friendswood, TX 77546
Josue
Job Details:
11/27/2024
Upon arrival and after replacing the parts the unit is working properly.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Montgomery, TX 77356
james
Job Details:
11/27/2024
Checked unit and replaced weak bake igniter. Ran test cycle and unit checks ok. Left weak igniter with customer.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Conroe, TX 77302
John
Job Details:
11/27/2024
checked unit out fixed center igniter unit checked out
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WFC682CLW0
Near Montgomery, TX 77356
james
Job Details:
11/27/2024
Checked unit for error codes and none found. Talked to Nathan at Tech Line and with no error codes had me run auto test cycle and unit checks ok and then had me reset cycle power to unit and advised unit has normal operations. Advised customer to run a regular cycle. Issued SR# 7739764252.Use Authorization # W1CQGB1WPL1
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Conroe, TX 77302
John
Job Details:
11/27/2024
unit checked out draing correct at this point
We serviced a
WHIRLPOOL VENTHOOD
Model UVL5430JSS1
Near Conroe, TX 77302
John
Job Details:
11/27/2024
cust to have unit opend up then he can fix unit fan is wedeged in needs 2 be 2 man 2 wait with je;
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond, TX 77407
raul
Job Details:
11/27/2024
Upon arrival unit had drain pump disconnected. I reconnect it and ran diagnostic. Unit is working as designed.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ01
Near Richmond, TX 77406
raul
Job Details:
11/27/2024
Upon arrival unit had the water turned off. I turned it back on. Unit is working as designed.
We serviced a
JENNAIR OVEN
Model JJW3830IL01
Near Richmond, TX 77406
raul
Job Details:
11/27/2024
Replaced console
We serviced a
KITCHENAID OVEN
Model KOED527PSS00
Near Richmond, TX 77406
raul
Job Details:
11/27/2024
After replacing control boards and panel control unit still has oven lights on. I called techline and they suggested to replace latch. SR 7740308618; ordrng 2 W11655005 (Latch)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Richmond, TX 77407
raul
Job Details:
11/27/2024
"Upon arrival, the customer had mentioned he cleaned the float switch trey. He said that the error code doesn't happen all the time. I inspected for any active water leaks and didn't find any. I asked the customer if he had a water softener, and he explained that he had just installed one. I called techline, and they suggested that since it has a softener, not to use rinse aid. No parts were suggested to replace. SR 7740415381."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77018
angel
Job Details:
11/27/2024
"Ran diagnostic, clear debris from wheel. All functions checked okay."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Houston, TX 77018
angel
Job Details:
11/27/2024
"Ran diagnostic, found leak around sump assembly, ordering sump assembly ; ordrng 1 W11613479 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Jersey Village, TX 77040
angel
Job Details:
11/27/2024
"Ran diagnostic, off balance error code present f0e5, clear history run test cycle all completed. Reattached screw to rotor motor. All functions checked okay .Advice customer about off balance loads and heavy items"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Houston, TX 77080
angel
Job Details:
11/27/2024
"Ran diagnostic, adjust loose connection at element, all functions checked okay Advice customer about hot water coming to machine process"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77041
angel
Job Details:
11/27/2024
"Ran diagnostic, ordering seal door and adhesive ; ordrng 1 W10906683 (Door seal) and 1 WPY055980 (Adhesive)"
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWC565FW2
Near Houston, TX 77041
angel
Job Details:
11/27/2024
"Ran diagnostic, customer mentioned haven't clean machine in 3 years, advice to run the clean cycle with affresh. Ordering suspensions ; ordrng 1 W11130362 (Suspensions)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Conroe, TX 77301
John
Job Details:
11/27/2024
checked unit out fixed loose conetion on element unit checked out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW55X24DS
Near Houston, TX 77079
jerrell
Job Details:
11/27/2024
Tech assist for JL
We serviced a
WHIRLPOOL FREEZER
Model wzc5216lw0
Near Houston, TX 77036
jerrell
Job Details:
11/27/2024
Tech assist for JL; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ1
Near League City, TX 77573
donnie
Job Details:
11/27/2024
Need sump/motor assy; ordrng 1 W11416363 (Motor/sump) and 1 W11632725 (Board)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB12
Near League City, TX 77573
donnie
Job Details:
11/27/2024
Need comp and evaporator ; ordrng 1 W11580057 (Comp) and 1 W11546692 (Evap) and 1 W11506635 (Coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near League City, TX 77573
donnie
Job Details:
11/27/2024
Replaced control board and motor/sump assembly
We serviced a
WHIRLPOOL DOWNDRAFT
Model JXD7030YS7
Near League City, TX 77573
donnie
Job Details:
11/27/2024
Pulled down draft vent hood out of cabinet and repaired
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Porter, TX 77365
leonard
Job Details:
11/27/2024
replaced eractic operational control box and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Hockley, TX 77447
gary
Job Details:
11/27/2024
"Ran diagnostics, replaced main appliance manager. Customer advised on monitoring"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hockley, TX 77447
gary
Job Details:
11/27/2024
Ordering replacement latch; ordrng 1 W11700916 (Latch)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Channelview, TX 77530
Derrick
Job Details:
11/27/2024
Order parts ; ordrng 1 W11626074 (Control) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W11399437 (Drain pump) and 1 W11643701 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, TX 77049
Derrick
Job Details:
11/27/2024
Check unit and replaced broken door strike unit is not working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/27/2024
bad pump and motor; ordrng 1 w11613479 (pump & motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Sugar Land, TX 77479
roosevelt
Job Details:
11/27/2024
replaced bad thermistor
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ4
Near Houston, TX 77072
jerrell
Job Details:
11/27/2024
Installed control ran test all operations normal.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Houston, TX 77079
jerrell
Job Details:
11/27/2024
Installed drum ran test all operations normal.
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Houston, TX 77094
jerrell
Job Details:
11/27/2024
Installed hinges and door latch ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model ksgg700ebs1
Near Houston, TX 77084
jerrell
Job Details:
11/27/2024
Reinstalled ui ran test all operations normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Richmond, TX 77469
Russell
Job Details:
11/27/2024
unit needs sump assy. waiting for leasing office to provide occupancy date.; ordrng 1 W11613570 (sump/motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rosenberg, TX 77469
Russell
Job Details:
11/27/2024
suspect home is being used as a geriatric care home. possible comercial use. unit having power supply issues. causing control. to lock up. secured main harness connector at back of unit. checked and restored power. reset control. unit is powering on now. ran diag. canceled demo mode. unit is running and cooling now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM04
Near Rosenberg, TX 77471
Russell
Job Details:
11/27/2024
this unit did not come with this home. rest of the appliances are GE. unit is older. not in warranty. issue doesnt appear to be a sealed system issue.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Rosenberg, TX 77471
Russell
Job Details:
11/27/2024
"F9E1, F7E1, unit needs sump motor assy.; ordrng 1 W11416363 (sump/motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Richmond, TX 77469
Russell
Job Details:
11/27/2024
unit will not allow any diagnostic. whenpowered off will not come back on unless unplugged. unit not draining.; ordrng 1 W10480108 (cntrl-elec) and 1 WPW10276397 (drain pump assy) and 1 WPW10383573 (harns-wire) and 1 WPW10352744 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, TX 77004
Damarcus
Job Details:
11/27/2024
Found main control needed recalibrate all tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Houston, TX 77009
Damarcus
Job Details:
11/27/2024
Replace bad control all tested good
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Spring, TX 77382
Joshua
Job Details:
11/27/2024
"Ran diagnostic, found oil leak from gearcase. Causing belt to slip during agitation quoted customer 350.00gearcase replacement. 50.00 CAM ADDITIONAL LABOR 150.00. Not approved at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Spring, TX 77386
Clayton
Job Details:
11/27/2024
Installed compressor units working good all ops ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Spring, TX 77373
Clayton
Job Details:
11/27/2024
Customer said that the washer wasnt spinning two cycles while I was here at the house working on the dryer and it spun through both cycles as I was working no issue with the unit told the customer he could be causing the loads to be unbalanced to where its not finishingcycles
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77388
Clayton
Job Details:
11/27/2024
Need to order a timer heating element and heating element fuses ; ordrng 1 W10436303 (Timer) and 1 W10724237 (Heating element) and 1 W10900067 (Fuse) and 1 3977767 (Thermal fuse)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Brookshire, TX 77423
martin
Job Details:
11/27/2024
"Replaced pulley,belt,motor,wheel"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Houston, TX 77008
Damarcus
Job Details:
11/27/2024
Found dish dishwasher is working at design. Customer washing disposal put them in the machine and it cost two months so the dishes is not clean like it should.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Houston, TX 77018
Damarcus
Job Details:
11/27/2024
Found bad control ; ordrng 1 W11087207 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77022
Damarcus
Job Details:
11/27/2024
No issue to report all tested ok
We serviced a
WHIRLPOOL OVEN
Model N
Near Houston, TX 77022
Damarcus
Job Details:
11/27/2024
Found defective control replacing parts tested OK now
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Houston, TX 77093
Damarcus
Job Details:
11/27/2024
found washer as designed to work service cycles all tested OK
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Houston, TX 77019
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit, ran diagnostics, and found an F9E1 error code. There is a break in the lower harness that will need to be replaced, as well as the drain pump and control board.; ordrng 1 W11643701 (Lower harness) and 1 W11627413 (Control board) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Houston, TX 77098
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found that the wheels needed to be replaced.; ordrng 1 W10801999 (Blower wheel) and 1 WPW10396039 (Drive motor) and 1 661570V (Belt) and 3 WPW10314173 (Support wheel)s"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Houston, TX 77098
george
Job Details:
11/27/2024
The customer called to say the unit is working. Do not need to go out.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Houston, TX 77098
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found no active error codes. I ran a cycle, and the unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Houston, TX 77056
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit, ran diagnostics, and found that the drain pump and harness needed to be replaced.; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Lower harness) and 1 W11670519 (Door latch)"
We serviced a
JENNAIR OVEN
Model n/a
Near Houston, TX 77056
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit. I could not get a model or serial number as the plate is blank. The control board needs to be replaced. Can not move forward with repairs."
We serviced a
KITCHENAID OVEN
Model KEBC177KSS04
Near Houston, TX 77057
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found that the control board needs to be replaced. But part is discontinued ; ordrng 1 8302740"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Bellaire, TX 77401
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found it unbalanced. I adjusted the legs and ran diagnostics. I found an F0E5 error ; ordrng 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W10890624 (Drive motor) and 1 W11239857 (Belt) and 1 W10752719 (Basket) and 1 W10752283 (Wash plate)"
We serviced a
JENNAIR DISHWASHER
Model JDTSS246GL0
Near Bellaire, TX 77401
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit. I ran it but could not find any active water leaks. I left the bottom cover open per the customer's request so they can monitor it for the next few days. The customer will call back so I can reinstall the bottom cover."
We serviced a
KITCHENAID OVEN
Model KDRS483VSS03
Near Houston, TX 77096
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found no power. The terminal block needs to be replaced as it was burnt. I quoted the customer for the terminal block, and the MR approved the quote.; ordrng 1 WP9761958 (Terminal block)"
We serviced a
KITCHENAID OVEN
Model KODC304ESS
Near Houston, TX 77031
george
Job Details:
11/27/2024
"Upon arrival, I inspected the unit and found that the light sockets are not holding the lights and need to be replaced.; ordrng 2 W11121360 (Light assembly)s and 2 WPW10169757 (Light bulb)s and 2 W10850807 (Screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Missouri City, TX 77459
Edwin
Job Details:
11/27/2024
Upon arrival i replaced all parts. Unit had full of lint everywhere (pictures attached). I clean majority of the lint as much as possible. After replacement i tested unit. No more noises out of the norm. I adviced customer to clean lint on vent to wall and in wall.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBRFR36IGX10
Near Spring, TX 77389
Joshua
Job Details:
11/27/2024
"Ran diagnostic, all unit functions checked ok. Still installation issue. Unit needs to move forward. Was unable due to carpentry"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Spring, TX 77389
Joshua
Job Details:
11/27/2024
Replaced damaged shelf and co trol was swapped . All functions checked ok
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW1
Near Tomball, TX 77375
Joshua
Job Details:
11/27/2024
Replaced faulty control and console sensors. All units functions checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Tomball, TX 77375
Joshua
Job Details:
11/27/2024
Corrected issue with loose bracket causing noise vibration. All unit functions now checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Tomball, TX 77377
Joshua
Job Details:
11/27/2024
Corrected issue with vibration on condensation coils. All functions checked ok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Houston, TX 77070
dadrick
Job Details:
11/27/2024
Replace parts unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77070
dadrick
Job Details:
11/27/2024
Checked unit over making ice; ordrng 1 W10873791 (Im)
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS42E22L00
Near Spring, TX 77379
dadrick
Job Details:
11/27/2024
Assist tech need follow up; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Houston, TX 77028
Damarcus
Job Details:
11/27/2024
"Found unit working as design door gasket needed some adjustment, letting it warm air"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77316
gary
Job Details:
11/27/2024
"Ran diagnostics, replaced complete cutting grid and thermistor. All functions checked ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5030LW01
Near Magnolia, TX 77354
gary
Job Details:
11/27/2024
"Ran diagnostics, ordering replacement door switches with harness and control ; ordrng 1 W11033422 (Interlock) and 1 W11325603 (Control)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Tomball, TX 77377
gary
Job Details:
11/27/2024
"Ran diagnostics, replaced main controls in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Hockley, TX 77447
gary
Job Details:
11/27/2024
"Ran diagnostics, replaced commas valve manifold and gasket. All functions checked ok at this time"
We serviced a
WHIRLPOOL COOKTOP
Model MER7700LZ0
Near Humble, TX 77346
Osiel
Job Details:
11/27/2024
Customers glass cooktop cracked / damage - quoting customer for installation will wait for a customer approval; ordrng 1 W11548507 (Cooktop (Black))
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77346
Osiel
Job Details:
11/27/2024
"Based on the diagnostic check, the unit is functioning as designed, and the smell experienced is likely due to heat conduction or emission, which is normal when the unit is heating. There is no indication of a burning smell, and the unit is deemed safe for use."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Humble, TX 77346
Osiel
Job Details:
11/27/2024
"The customer expressed concern about the drying performance of their unit. After conducting a diagnostics check, I confirmed that the unit was functioning properly and that the heating element was working as expected. I then explained the importance of using rinse aid to improve drying, particularly on glassware, plates, and silverware, as it helps water sheet off these surfaces more effectively. However, I also informed the customer that plastics, such as Tupperware, tend to retain water because of their porous nature, making them more prone to water clinging even at the end of the drying cycle. This is a common characteristic of plastic materials and not a fault of the unit."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Humble, TX 77346
Osiel
Job Details:
11/27/2024
"DIFF ISSUE PRESET - NO POWER/VOLTAGE Customer reported a no-heating issue, but the problem could not be verified due to no power to the unit. Inspected the breaker box and found no tripped breakers. Reset the breaker for the dryer as a precaution, but there was still no voltage detected at the appliance. Noted that the breakers and outlets in the utility room are GFCI, which are sensitive to current fluctuations and may have contributed to the no power or dead breaker issue. Recommended that the customer consult an electrician to inspect and address the power supply before we can return to address a heating problem. Closing for trip&diagnostics"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Humble, TX 77396
Osiel
Job Details:
11/27/2024
ran diagnostic cycle - unit is operating as normal spray arms are moving. advised customer clean filter