We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Booth, Texas 77469
Russell
Job Details:
07/24/2024
adjusted burner caps and advised cust on aluminum foil around burners. unit tested ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, Texas 77469
Russell
Job Details:
07/24/2024
found evidence of active roach infestation. unit needs electronic control. due to roaches.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Houston, Texas 77029
ricky
Job Details:
07/24/2024
need comp; ordrng 1 w11332033 and 1 w11506619 and 1 w11574641 and 1 w11506619 and 1 w11504447
We serviced a
JENNAIR MICROWAVE
Model JMC2430DP00
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/24/2024
stuck key control panel needs replacing; ordrng 1 W11229663 (panl-cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Channelview, Texas 77530
ricky
Job Details:
07/24/2024
found and replaced stalled comp
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Houston, Texas 77339
leonard
Job Details:
07/24/2024
replaced broken freezer drawer glides and bracket and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/24/2024
Chick and clip blocked up Lint string Because the customer never cleaned a lent all functions worked OK now
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Houston, Texas 77345
leonard
Job Details:
07/24/2024
"replaced shorted power supply and ui panel and broken auger motor and chute and shaft and checked operations. ck ok; used 1 W10822606 (MOTOR), 1 W11347434 (chute), and 1 W11509548 (SHAFT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Houston, Texas 77345
leonard
Job Details:
07/24/2024
order parts 3wgt; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 w11506635 (coupling)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS
Near Houston, Texas 77057
jerrell
Job Details:
07/24/2024
Found that the unit have a restricted filter customer to replace filter
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival I replaced parts. Removed and reinstall unit. After replacement I turn unit on. Tested bake and broil to 350. Unit turn on and operating normal. Unit is working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection sparking noises are intermitent. Will need to order parts. ; ordrng 1 W11545871 (Transformer) and 1 W11574181 (Thermostat Fix) and 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Magnetron) and 1 W10832024 (Magnetron Fix) and 1 WPLW11707984 (Fuse)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS00
Near Porter, Texas 77365
leonard
Job Details:
07/24/2024
rebooted control board and checked all operations. ck ok
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Porter, Texas 77365
leonard
Job Details:
07/24/2024
replaced faulty control board and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Arcola, Texas 77583
roosevelt
Job Details:
07/24/2024
replaced blown cut off; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Porter, Texas 77365
leonard
Job Details:
07/24/2024
checked unit and found locked gearcase and leaky water valve and water damaged control and wiring. estimate for repair balance is $1.227.65. customer is contacting customer service for assistance.If not will not be cost effective to repair. do not order parts yet; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11481722 (actuator) and 1 W11626074 (control board) and 1 W11513255 (water valve) and 1 W11550891 (agitator) and 1 W11643701 (wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV06
Near Houston, Texas 77044
george
Job Details:
07/24/2024
part to be order; ordrng 1 W11202789 (motor) and 1 w11573761 (shute) and 1 w11678273 (asemb)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Richmond, Texas 77469
Russell
Job Details:
07/24/2024
unit needs control.; ordrng 1 W11620481 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cypress, Texas 77429
dadrick
Job Details:
07/24/2024
Replace part water now coming out but pressure is very low ; ordrng 1 W11172791 (Housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cypress, Texas 77429
dadrick
Job Details:
07/24/2024
Replace parts unit tested properly
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Cypress, Texas 77429
Sarom
Job Details:
07/24/2024
2nd man helper
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS4
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection did voltage and amps testing with techline. Everything operating normal. Customer has breaker or electrical issues. Unit is working as designed. SR# 7739565687.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDB03
Near Houston, Texas 77042
jerrell
Job Details:
07/24/2024
Need to order; ordrng 1 W11577965 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Houston, Texas 77082
Jordan
Job Details:
07/24/2024
Uninstalled and reinstalled bottom oven cover. Unit operating correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, Texas 77078
george
Job Details:
07/24/2024
"working normal , resident said it will be ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Missouri City, Texas 77459
roosevelt
Job Details:
07/24/2024
replaced broken dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Spring, Texas 77373
Osiel
Job Details:
07/24/2024
the humming was coming from units evap motor which ones review operations it's working and sounding as normal. Working designed
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV5
Near Houston, Texas 77345
george
Job Details:
07/24/2024
part to be order by asi.; ordrng 1 w11435659 (burn head)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW2
Near Houston, Texas 77345
george
Job Details:
07/24/2024
tub been replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Houston, Texas 77088
Gary L
Job Details:
07/24/2024
Removed and replaced control board and wire harness. Checked operation
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508ESS1
Near Montgomery, Texas 77356
james
Job Details:
07/24/2024
Need auth for Parts and 2X LABOR.Reschedule with customer upon approval of Parts and LABOR2 man w/ JP3wgt; ordrng 1 W11735041 (COMPRESSOR) and 1 WPW10534030 (valve-gas) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 W10913906 (coupler) and 1 W10843121 (filter dryer)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Sugar Land, Texas 77479
roosevelt
Job Details:
07/24/2024
Checked in dishwashers working at design there's no thumping or knocking customers complaining about the way this unit is washing the spray em and spraying has designed there's no problem with the dishwasher all function worked as design called tpps and spoke with abtienna and was advised that unit is working as designed and not to go back out on this Situation file # is 7739525674
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77053
roosevelt
Job Details:
07/24/2024
checked and reset unit and all function worked ok
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Houston, Texas 77024
jerrell
Job Details:
07/24/2024
Installed bracket ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near La Porte, Texas 77571
Derrick
Job Details:
07/24/2024
Check unit to find customer had spilled something on top of the electro technician clean electrode and check operations unit is OK and now working as designed after cleaning the electrode this call was also documented with Whirlpool trade care. The service request is on the document pictures for this issue. This is a customer abuse; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Houston, Texas 77007
Damarcus
Job Details:
07/24/2024
Found unit working as design
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Houston, Texas 77006
Damarcus
Job Details:
07/24/2024
Found bake element needed to be heated up to burn moisture within the element working fine now
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Houston, Texas 77003
Damarcus
Job Details:
07/24/2024
Replace defected evaporator
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hockley, Texas 77447
gary
Job Details:
07/24/2024
"Ran diagnostics, replaced complete harness and latch assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Cypress, Texas 77433
dadrick
Job Details:
07/24/2024
Replace part unit unit tested properly
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77002
Louis R
Job Details:
07/24/2024
Bad ui. ; ordrng 1 W11325580 (UI) and 1 W11549931 (ACU)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Richmond, Texas 77469
Russell
Job Details:
07/24/2024
"replaced pump, and harness. unit tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77084
Jordan
Job Details:
07/24/2024
"Installed new wheel, motor, pulley, and belt. Unit now operating correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Houston, Texas 77026
Sarom
Job Details:
07/24/2024
Need condenser and precooler; ordrng 1 W11189542 (precooling) and 1 W10904626 (condenser)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Rosharon, Texas 77583
roosevelt
Job Details:
07/24/2024
bad control; ordrng 1 w11620481 (control)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Woodloch, Texas 77302
John
Job Details:
07/24/2024
checked unit out fixed door lock unit is correct now
We serviced a
KITCHENAID MICROWAVE
Model KOEC530PSS
Near Spring, Texas 77386
george
Job Details:
07/24/2024
console been replaced
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS6
Near Hockley, Texas 77447
gary
Job Details:
07/24/2024
Closing ticket
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Huffman, Texas 77336
leonard
Job Details:
07/24/2024
adjusted and realigned door strike and checked operation. ck ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Houston, Texas 77063
jerrell
Job Details:
07/24/2024
Need to order ; ordrng 1 1901a (Drain pump)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Sugar Land, Texas 77479
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. Customer stated unit shaking unleveled. I leveled unit adjusted legs ( Pictures attached). After adjustment unit is working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model WCG5030PS00
Near Katy, Texas 77494
martin
Job Details:
07/24/2024
Found spark module wire connection loose
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Porter, Texas 77365
leonard
Job Details:
07/24/2024
adjusted refrigerator door hinge and releveled unit and checked operation. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, Texas 77494
martin
Job Details:
07/24/2024
Found fill valve harness connection loose
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, Texas 77423
martin
Job Details:
07/24/2024
Customer is a senior customer and not fully aware of how to use machineShowed customer how to start and use Advised to also read use n care manual
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival center burner not lighting. After inspection igniter connector had faulty connection. Removed connector and reconnected. After unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6500MW0
Near Dayton, Texas 77535
Allen
Job Details:
07/24/2024
Corrected loose connection to latch assy ops normal on retesting
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6036JSS2
Near Spring, Texas 77386
george
Job Details:
07/24/2024
closed by customer. asi never contact to he.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Conroe, Texas 77304
John
Job Details:
07/24/2024
checked unit out water line was pinched made unit right unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Montgomery, Texas 77356
james
Job Details:
07/24/2024
Checked unit and adjusted left door hinge. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77056
Louis R
Job Details:
07/24/2024
Fixed bellow.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection Thermostat had a lose faulty connector. After reconnecting faulty connector. Unit is heating. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS01
Near Houston, Texas 77071
Jordan
Job Details:
07/24/2024
Per tech line #7735569072 unit is operating properly oven heats just fine. Customer is not satisfied with oven operations that are normal. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WRS315SDHM08
Near Missouri City, Texas 77459
Edwin
Job Details:
07/24/2024
Upon arrival I diagnosed unit. After inspection noise coming from condensor lines vibrating. I added some insulation padding to help reduce noise. After adjustment. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, Texas 77373
Osiel
Job Details:
07/24/2024
bad capacitor - replaced with truck stock and ran test cycle - working as normal ; used 1 w11428524 (Capacitor) from stock
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Katy, Texas 77493
martin
Job Details:
07/24/2024
Found bake element wire loose connection
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Houston, Texas 77079
jerrell
Job Details:
07/23/2024
Reinstalled drawers shelfs and ice bucket all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Houston, Texas 77016
Gary L
Job Details:
07/23/2024
Found bad relay on oven control. Removed and replaced oven control. Checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Houston, Texas 77016
Gary L
Job Details:
07/23/2024
Found ice maker intermittently working. Removed ice container and checked auger motor for proper operation ; used 1 WpW10300024 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, Texas 77016
Gary L
Job Details:
07/23/2024
Ordering parts ; ordrng 1 W11566851 (Control) and 1 Wpw10384183 (Thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near Houston, Texas 77016
Gary L
Job Details:
07/23/2024
Found moisture in bake element. Heated oven for 30 minutes and checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Houston, Texas 77026
Gary L
Job Details:
07/23/2024
Adjusted slider and ran recalibration. Checked operation. Unit is working fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Houston, Texas 77026
Gary L
Job Details:
07/23/2024
Door gaskets coming apart from door. Installed silicone to gasket and reinstalled checked operation
We serviced a
KITCHENAID VENTHOOD
Model UVL6036JSS
Near Arcola, Texas 77583
roosevelt
Job Details:
07/23/2024
checked and removed Debris from blower motor
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Pattison, Texas 77423
martin
Job Details:
07/23/2024
Replaced parts but issue continues Will order burner assembly and sensor ; ordrng 1 WP338906 (Radiant Sensor) and 1 280119 (Gas Dryer Burner)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Fulshear, Texas 77441
martin
Job Details:
07/23/2024
Replaced parts but issue continues Will order noise filter and power cord ; ordrng 1 W10422269 (Noise filter) and 1 W10708076 (Power cord)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Richmond, Texas 77406
martin
Job Details:
07/23/2024
Customer canceled at door Closing out for trip
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Houston, Texas 77056
Louis R
Job Details:
07/23/2024
Cleared clogged hose.
We serviced a
JENNAIR OVEN
Model JJW3830DP01
Near Houston, Texas 77096
Louis R
Job Details:
07/23/2024
Replaced bad UI & control.
We serviced a
JENN-AIR OVEN
Model JGRP436WP02
Near Houston, Texas 77056
Louis R
Job Details:
07/23/2024
SR# 7739553657 Techline recommends replacing main harness & appliance manager. Provided quote.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, Texas 77057
Louis R
Job Details:
07/23/2024
Found bad UI & control.; ordrng 1 W11135391 (UI) and 1 W11429620 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Houston, Texas 77024
Louis R
Job Details:
07/23/2024
"Found bad control, UI & pump. Unit has signs of roaches."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDR204EPA00
Near Houston, Texas 77024
Louis R
Job Details:
07/23/2024
Replaced legs & grill.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, Texas 77002
Louis R
Job Details:
07/23/2024
Order parts. ; ordrng 1 W11645245 (Valve) and 1 W11700250 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Montgomery, Texas 77356
james
Job Details:
07/23/2024
Order parts reschedule with customer. left water in off position.; ordrng 1 W11613294 (RESERVOIR)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS
Near Hockley, Texas 77447
gary
Job Details:
07/23/2024
"Ran diagnostics, cleared debris from in blower housing. All functions checked ok at this time"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS2
Near Hockley, Texas 77447
gary
Job Details:
07/23/2024
"Ran diagnostics, unit will need replacement pump assembly 131.17 prior to any additional service. Ordering part; ordrng 1 W11566407 (Pump)"
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L
Near Tomball, Texas 77377
gary
Job Details:
07/23/2024
"Ran diagnostics, replaced faulty evaporator motor and thermistor assembly. Customer advised on monitoring"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS21
Near Houston, Texas 77064
dadrick
Job Details:
07/23/2024
Checked unit for lose connection didnt find any cut or broken connections
We serviced a
WHIRLPOOL OVEN
Model WFGS3530RS
Near Houston, Texas 77064
dadrick
Job Details:
07/23/2024
Checked unit outer glass broken ; ordrng 1 W11707153 (Glass door) and 1 W11730234 (Handle)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, Texas 77070
dadrick
Job Details:
07/23/2024
Replace part unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321S3HZ05
Near Houston, Texas 77026
dadrick
Job Details:
07/23/2024
Assist tech ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Houston, Texas 77068
dadrick
Job Details:
07/23/2024
Checked unit ice on back wall customer stated issue came back after the storm ; ordrng 1 W11545823 (Harness) and 1 W11190849 (Control)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Houston, Texas 77065
dadrick
Job Details:
07/23/2024
Wrong part in box; ordrng 1 W10694672 (Upper harness)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, Texas 77355
Joshua
Job Details:
07/23/2024
Replaced faulty control-electric all unit functions checked ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Magnolia, Texas 77355
Joshua
Job Details:
07/23/2024
Replaced faulty pump&motor all unit functions now checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Magnolia, Texas 77355
Joshua
Job Details:
07/23/2024
"Replaced damaged door gasket, all functions checked ok. Customer advised to monitor"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Tomball, Texas 77375
Joshua
Job Details:
07/23/2024
"Ran diagnostic, ordering replacement Basket and gear case.; ordrng 1 W11513244 (Basket) and 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Magnolia, Texas 77354
Joshua
Job Details:
07/23/2024
"Ran diagnostic, all unit functions checked ok. Customer advised on spark interference by having metal in bottom drawer."
We serviced a
MAYTAG WASHER
Model MVW4505MW1X
Near Magnolia, Texas 77354
Joshua
Job Details:
07/23/2024
"Replaced damaged cover, actuator, belt,and CAM. All unit functions now checked ok."
