Needs parts; ordrng 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor) and 1 W10919003 (Pump) and 1 W11665967 (Harness) and 1 W11607637 (Control)

Found bad drain pump not working replace same part unit working OK now no leaks

Checked unit and the strike and Catch were not working I replaced them and checked ok

Ran diagnostic and unit had error codes F0E5 and F0E3 I cleared the codes and ran auto test and unit went fine and I explained to customer on how to use the unit correctly and I also run a cycle and it went fine with 6 towels

Replace defective timer knob unit is ok

Cusromer is not available per property management ; saved tckt

Aligned the Knobs

unit needs ref door for squeaking noise that could not be resolved with silicone grease.; ordrng 1 LW11037738 (dor-fip) and 1 W11223753 (nameplate) and 1 WP542638 (grease)

NOT A CALLBACK. DIFFERENT ISSUE. used silicone and plastic tube to correct issue . UNIT TESTED OK

control been replaced. im adjust her r.doors.

part to be order.; ordrng 1 W10752283 (washplate) and 1 W10752187 (screw) and 1 w11513244 (basket) and 1 w11449840 (gearcase) and 1 W10721967 (drive pulley cam)

Pulled dishwasher and replaced tub and all parts.

"Unit refrigerator temp 35 degrees freezer tem 1 degree. Ran diagnostics all sensors check correct. Ran compressor speed test unit checked correct. Customer states unit stops freezing, they unplugged refrigerator and repowered unit, unit starts working again. Refrigerator needs electronics, board main $244.64. Power supply $209.77 ui w11330971 labor $89.95 house call $149.95 + tax =$1,014.06 - house call $162.32 = $851.74 balance if customer wants unit repaired. She is calling wpl for a concession."

order parts 3wgt need 2x labor plus parts; ordrng 1 W10371566 (tub) and 1 W11397111 (washplate) and 1 W10528947 (drive hub kit) and 1 W11244231 (hose)

"replaced broken slider and stripped rotor screw and ran test cycle. test ok; used 1 W10734521 (SLIDER), and 1 W10752189 (SCREW) from stock"

otrder parts; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)

repaired loose white wire connection at junction box and ran test cycle. test ok

"Checked unit and replaced seperated lid, hinges and screws."

Checked unit and replaced shorted controls and removed debris from blower wheel housing. Ran test cycle and unit checks ok. Talked to Zaya at Trade Partners and issued auth# w1bb780nl2

Checked unit and adjusted screens. Ran test cycle and unit checks ok and operates as designed.

Checked unit and cleared error code f2e1. Reset controls and ran auto test cycle and unit checks ok and door operates as designed.

Per tech line unit needs new freezer evaporator harness and dispenser user interface part order 7739159867; ordrng 1 W11715973 (Evaporator thermistor harness) and 1 W11574766 (User interface)

Replaced faulty ice maker. Unit is now working as intended no leaks at this time

part order get with jr before ordring parts flooded unit whirpool will not cover any parts including tub due to flooded unit also need 3 times labor and a 2 man 4 wait with je; ordrng 1 w11712995 (hindge) and 1 w11712996 (hindge) and 1 w11461694 (panel) and 1 w11685315 (handel) and 1 w11506011 (control) and 1 w11559689 (inner panel) and 1 w11590537 (harness) and 1 w11412300 (despenser) and 1 w11460962 (ui) and 1 w11649995 (vent) and 1 w11611303 (harness) and 1 w11460945 (pump) and 1 w11409866 (tub) and 1 w11535094 (valve) and 1 w11545764 (float) and 1 w11507999 (feed tube)

"Checked unit and it's full of cooking oil dripping everywhere and diode and capacitor are burned out, the customer wants the unit replaced by warranty and doesn't want to pay to fix it so I refer them to call customer service"

Will need drain hose assembly and outer drain hose assembly ; ordrng 1 WP285655 (Clamp) and 1 W10899966 (Drain hose) and 1 W11244231 (Outer drain hose)

Found bad control.; ordrng 1 W11532957 (PCB box)

"unit is having several issues. F3E2, needs sensor harness. unit needs motor, blower, control, fuse, thermistor, and steam valve.; ordrng 1 W11549461 (motor) and 1 W11618917 (control) and 1 WPW10298258 (harns-wire) and 1 WP697772 (blower wheel) and 1 W10909685 (fuse-thrml) and 1 WP8577274 (thermistor) and 1 W11611436 (valve/hose assy)"

"replced pump, and pads. unit tested ok."

Leon. 7739163035. leak check with UV light and glasses again. nothing on any servicable line. pressure tested with nitrogen. unit is leaking inside cabinet wall in back of freezer. techline is sending for review.

"Checked unit and customer has a switch to turn off the power and he didn't know, so I turned it on and it worked fine"

Replaced valves and unit checked ok

"When I called the customer this morning to give them a time frame, and also ask the customer if they followed the instructions to defrost the unit from previous visit, they said they didn't know, I explained to them if we go back and we don't find a functional failure, they will be responsible to pay a service call fee, so that was the maintenance person I was talking to and he transferred me to a manager, and she told me that her maintenance knows the job and I wasn't there to tell them on how to do and they weren't going to pay anything and that the unit is under warranty and the manufacturer is going to have to do something with that unit, and that everybody is going to hear about me and everything that I said to her, so I called tech line and explained and documented to them on the conditions on how we found the unit on the previous visit, also sent pictures to them, so they said to refer the customer to contact customer service because there is nothing else we can do for them, I also called partners team and documented with them and the notes will be attached to the file we already have File#. 7739159431"

"I Run diagnostic and no error codes found in the memory, and also it went fine on the auto test, so I explained to the customer on how to use the unit correctly, checked ok"

per Techline went back to replaced water inlet valve SR.# 7738809305

part order; ordrng 1 w11396717 (pump) and 1 w11568984 (harness)

Checked unit and adjusted burner head so burner head sits straight. Unit checks ok.

Order parts reschedule with customer f3e0 f1e13wgt; ordrng 1 W11598254 (CNTRL-ELEC) and 1 W11616687 (CONSOLE) and 1 W11598120 (THRMST-FIX) and 1 W11245656 (HARNS-WIRE) and 1 W11157775 (harns-wire)

Aligned clip inside the no for control the bake.

Check the unit for ice maker is working. Customer want to estimate LED repiar; saved tckt

Replaced control and housing.

Replaced bad compressor & both evaporators.

Replaced caps & burners.

Ordering valve (W11165546) for unit with loud noises once water enters.; ordrng 1 W11165546 (Valve)

Part order for unit with broken door switch (WP3406107); ordrng 1 WPW10185982 (Timer) and 1 WP3406107 (Switch)

Replaced open thermal fuse and checked operation of unit ok; used 1 280148 (Fuse) from stock

Replaced shorted control and checked operation of unit ok

Upon arrival I diagnosed unit. After inspection led modules bad I gave quote to replace all modules. Customer accepted and I replace all. Unit working as designed.

Upon arrival I diagnosed unit. After inspection fuse blown and heater element damage. Will need parts order; ordrng 1 279838 (Heating Element) and 1 WP3392519 (Fuse Thermal) and 1 W10900067 (Cut Off Thermal) and 1 WP8577274 (Thermistor)

Replaced faulty compressor and evaporator unit is now working as intended no leaks at this time

ajusted burner unit checked out

ajusted burner unit checked out

Order parts ; ordrng 1 W11448962 (Appliance manager)

"Check unit to find all operations working as designed on arrival informed builder that he has a installation problem with the chimney for airflow to escape there is leaking water leaking into the microwaves, causing it to condensate remove microwave and water and I also showed the builder he took pictures and theres mold on the back wall of the microwave. Unit is OK."

Order parts; ordrng 1 W11700250 (Icemaker)

"Need mag, cap , diode and transformer ; ordrng 1 W11545871 (Transformer) and 1 W11391712 (Mag) and 1 W11256462 (Diode) and 1 W10574736 (Cap)"

Upon arrival I diagnosed unit after inspection. Unit display not responsive. Will need parts gave customer quote. Customer said he will contact office if he approves.; ordrng 1 W11197501 (Panel Control) and 1 W10891907 (Interface Controls)

Upon arrival I diagnosed unit. After inspection I reattached and secured upper blade arm. After adjustment. Unit is working as designed.

Upon arrival I inspected unit. Did procedure and then. Ran unit in bake to 500 degrees Fahrenheit everything is good working. Unit is working as designed.

Upon arrival I diagnosed unit. No fault codes found. I ran unit in diagnostic cycle. Everything passed and it's good. No noises out of the ordinary Everything is good. I removed washplate just to make sure nothing there and showed customer. I then checked at the bottom of unit. Everything is good no noise. Unit working as designed.

removed debris from rear drum seal and blower housing and checked all operations and tempertures and venting. ck ok

Replace parts fan is coming on but rocker switch for an only work on high an low want go off ; ordrng 1 W10394521 (Rocker switch)

Checked unit correct power coming from wall to but control not powering on; ordrng 1 W11419171 (Control) and 1 W11478526 (UI panel) and 1 W11568984 (Harness) and 1 W11396717 (Drain pump)

Found refrigerator tripping breaker. Needs control. Removed and replaced control and checked operation

Found faulty shifter and cam part order ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor)

Replaced faulty magnetron. Unit is now working as intended no issues at this time

Unit in need of transformer replacement that is discontinued. Job complete.

Order ice maker; ordrng 1 W11626124 (Ice maker)

"Customer is not available today , he will call in for appointment ; saved tckt"

checked unit out unit needs to be cleand a lot of build up on ice plate if cust calls back unit needs ss out of warr

part order 2 man 2 wait with je; ordrng 1 w11598176 (ui) and 1 w11448961 (control)

Upon arrival I diagnosed unit. After inspection I ran unit. Unit had low poor air flow. I clean lint on unit (pictures attached).I explain customer needs clear vents in wall poor air flow as well. Unit disconnected from wall works normal good air flow once connected to wall there's poor air flow. Unit is working as designed. SR#7739162577.

Ordering control for unit not turning on properly. Tripping the breaker.; ordrng 1 W11203924 (Control)

Maintenance unavailable will return to finish appointment.; saved tckt

Reconnected loose harness on led light inside freezer section. Unit operating properly.

Ordering recirculating pump (W11542867) for unit with slow ice production.; ordrng 1 W11542867 (Pump)

Checked unit light needs replaced ; ordrng 1 W10886919 (Light)

Replace part found out outlet is bad tested unit by plug into different outlet unit tested properly

Found grounded heater. Removed and replaced heater. Checked operation ; used 1 279838 (Element) from stock

Found faulty actuator and latch. Removed and replaced lid latch and actuator. Checked operation ; used 1 W11481722 (Actuator) from stock

Customer cancelled at the door

"customer need one knob. but is not leaking gas, she left the gas on, she togh it was off,but her knob was on different position .; ordrng 1 w11620491 (knobs) and 1 w11565127 (module) and 1 w11688146 (igniter)"

Unit working ok

Replaced bad lower harness and checked operation ok

Cleaned grease off diode and capacitor. Ran unit no popping

Check unit and found a defective actuator shifter replaced actuator unit is now working as designed; used 1 W11481722 (Actuator) from stock

Check unit unit to find customer has roach infestation. Also spiders took a few pictures of roaches that was caught on control but theyre all over the floor in the behind the stove customer was referred to Whirlpool unit is voided until proof of of extermination receipt sent to Whirlpool once customer has did that she will have to pay out-of-pocket for repairs. Unit is OK. Unit is also voided until further notice.

Needs parts; ordrng 1 W11610999 (Cover) and 1 W10316760 (Thermistor) and 1 W11664342 (Control)

Removed shipping bolts operations are correct now

replaced faulty bake ignitor and checked operation. ck ok; used 1 W11524031 (IGNTR-OVEN) from stock

changed out switch unit checked out

checked unit out unit had air in line let unit run a wile unit checked out

Checked unit display is reading product is missing wired SR#7739164531; ordrng 1 W11449303 (UI panel) and 2 W11448962 (Control)s

Replace part waiting on unit to make ice

defrosted frost build up on freeser evaporator and replaced faulty defrost timer and heater and fan motor and checked operations. ck ok

Found faulty auger motor. Removed and replaced auger motor and checked operation

Found loose wire to element. Reconnected wire to element and found no hot water. Advised customer to use rinse aid. Checked operation

replaced faulty control panel and control board and checked all operations. ck ok

Replaced UI and heater

"Same part failure, drain pump humming. Replaced drain pump.; used 1 W11396717 (Drain pump) from stock"