We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details:
09/28/2023
"Needs gear case,motor,CAM,actuator ; ordrng 1 W11497303 (Motor) and 1 W11454372 (Gear case) and 1 W10721967 (CAM) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL1299] WASHER
Model WTW7300ZW
Near Galveston, TX 77554
angel
Job Details:
09/28/2023
Customer to try different loading procedures and also avoid quick wash to see if issue goes away if not the drive system would need to be rebuilt estimate of repair is 700-900 dollars
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Katy, TX 77493
martin
Job Details:
09/28/2023
"Called customer to provide time window. He right away got upset because it was not the time the office stated. I advised him that that was his time for today if he still needed service today or we can reschedule. He hesitantly confirmed time window 11-1 Arrived at customer home 12:31pm inside the window but no one is home, its a vacant home. The builder did not advise its a vacant home and just said just come. He made made a comment regarding that now I wouldnt even give you a granola bar as He had promised someone at the office doughnuts if arrived at the time he wanted to. I was already uneasy going to this customer home as I know he would be outraged when i got there. Tagged door and moved on. Will pre ID issue and order middle burner ; ordrng 1 W11575584 (Burner kit)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Katy, TX 77493
martin
Job Details:
09/28/2023
"Needs control board,cavity thermostat,fuse,diode ; ordrng 1 W11552018 (Control board) and 1 W11224856 (Cavity thermostat) and 1 W10138793 (Fuse) and 1 W11256462 (Diode)"
We serviced a
MAYTAG RANGE GAS
Model MGT8720DS00
Near New Caney, TX 77357
leonard
Job Details:
09/28/2023
order parts 2wgt; ordrng 1 WPW10365421 (cntrl-elec) and 1 W10664073 (swtch-memb)
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6200KW2
Near Atascocita, TX 77346
leonard
Job Details:
09/28/2023
replaced shorted motor capacitor and ran test cycle. test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Spring, TX 77389
Osiel
Job Details:
09/28/2023
need replacement gearcase & cam ; ordrng 1 w10721967 (Cam) and 1 w11449840 (Gearcase)
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Spring, TX 77389
Osiel
Job Details:
09/28/2023
"Rotor motor not properly installed, screw found off on the ground - replace screw unit working as design"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF606ESS01
Near Spring, TX 77379
Osiel
Job Details:
09/28/2023
unit needs replacement led mld ; ordrng 1 W10695459 (LED Module)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Houston, TX 77038
Osiel
Job Details:
09/28/2023
ran diagnostic unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Baytown, TX 77523
ricky
Job Details:
09/28/2023
need comp; ordrng 1 w11476127
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Crosby, TX 77532
ricky
Job Details:
09/28/2023
"found unit shaking, cust wants susp changed; ordrng 1 w11033491"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Crosby, TX 77532
ricky
Job Details:
09/28/2023
"found cnt fault code f4e4 causing cnt to malfunction, also found power cord discolor and advised cust to change recpt and cord, cust disagreed with tech, cust took pic of tech without asking, once codes were cleared cnt responded normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near The Woodlands, TX 77375
gary
Job Details:
09/28/2023
"Ran diagnostics, customer advised on possible issues with sealed system portion of unit. Adjusted settings ordering replacement compressor and evaporator ; ordrng 1 W11614224 (Compressor) and 1 W11598434 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Katy, TX 77493
martin
Job Details:
09/28/2023
"Replaced parts but issue continues Needs gear case, motor, actuator ; ordrng 1 W11454372 (Gear case) and 1 W10913953 (Actuator) and 1 W11497303 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Spring, TX 77382
Josue
Job Details:
09/28/2023
Recalibrated. Unit is level. Found noise reduction pad ripped off from underloading.. unit was walking against side of cabby. Repaired. Ran a load of towels. All operations are correct now. Customer OK and will monitor unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Montgomery, TX 77356
james
Job Details:
09/28/2023
Do not order parts at this time Customer will call office if repaires are wanted; ordrng 1 W11170319 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Conroe, TX 77384
james
Job Details:
09/28/2023
Checked unit and adjusted and reattached bail arm. Unit checks ok.
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15NRTS0
Near Houston, TX 77079
jerrell
Job Details:
09/28/2023
Need to order; ordrng 1 WP2313637 (Grid cutter) and 1 WPW10217917 (VALVE)
We serviced a
JENN-AIR OVEN
Model JJW3830IM00
Near Houston, TX 77094
jerrell
Job Details:
09/28/2023
Need to order; ordrng 2 W11248652 (Blower)s
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Spring, TX 77386
donnie
Job Details:
09/28/2023
"Door hinges bent, repaired door hinges. Operations are correct now"
We serviced a
KITCHEN AID WARMING DRAWER
Model KOWT100ESS00
Near Spring, TX 77386
donnie
Job Details:
09/28/2023
Unit dead. Pulled warming drawer out of wall. Power cord is not connected in cabinet because there is no electrical outlet to plug the drawer into. Customer is calling builder
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Stafford, TX 77477
roosevelt
Job Details:
09/28/2023
bad suspension dl auth# is w18sdr1xpl1.5; ordrng 1 W10780045 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Pasadena, TX 77503
ricky
Job Details:
09/28/2023
needs cnts; ordrng 1 w11131369 and 1 w11491730 and 1 w11563997
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Pasadena, TX 77503
ricky
Job Details:
09/28/2023
found and replaced worn parts
We serviced a
KITCHENAID RANGE
Model WFG505M0MB0
Near Pasadena, TX 77502
ricky
Job Details:
09/28/2023
n
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near South Houston, TX 77587
ricky
Job Details:
09/28/2023
needs cnt est declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77375
gary
Job Details:
09/28/2023
Replaced complete evaporator Hoover assembly for fresh food section. Customer advised on monitoring temps moving forward. All functions checked ok at this time
We serviced a
WHIRLPOOL FREEZER
Model MZF34X20DW
Near Missouri City, TX 77489
roosevelt
Job Details:
09/28/2023
checked and unit was working as designed and frezing food
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Missouri City, TX 77459
roosevelt
Job Details:
09/28/2023
bad evap. harnes; ordrng 1 W11087438 (motor-evap)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE
Near Sugar Land, TX 77478
roosevelt
Job Details:
09/28/2023
wrong hinge; ordrng 2 WPW10121046 (etension)s
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Sugar Land, TX 77498
roosevelt
Job Details:
09/28/2023
checked and found that valve was off turned water back on and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
Repaired loose door latch and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/28/2023
per tech line bad harness needs replacing sr# is 7737434691
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Tomball, TX 77375
gary
Job Details:
09/28/2023
"Replaced main control and thermostat assembly in unit, received incorrect color handle will need to re order ; ordrng 1 W10837029 (Handle)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
No problem found
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Magnolia, TX 77355
Josue
Job Details:
09/28/2023
Replaced part. Ran tests. All operations are correct now. Customer to monitor unit.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cypress, TX 77433
Josue
Job Details:
09/28/2023
Exhaust heat circulation. Unit is working as designed. Customer aware this is all normal and to contact whirlpool if further questioning on unit design specs.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Arcola, TX 77583
derrick
Job Details:
09/28/2023
Issue is not the dryer. Consumer has damaged receptacle and power cord
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Rosharon, TX 77583
derrick
Job Details:
09/28/2023
Replaced evaporator and checked operation ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Magnolia, TX 77354
Josue
Job Details:
09/28/2023
Replaced part. Unit still not working. Spoke to Austin techline.. SR# 7737433469 SAME PARTS FAILUREThree wgt; ordrng 1 W11598119 (Blower) and 1 W11600370 (Ui console asy Stainless) and 1 W11261167 (ACM)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Magnolia, TX 77354
Josue
Job Details:
09/28/2023
Unit is working as designed. Called techline and sent video.. spoke to Austin.. SR# 7737433638.. they confirmed this is all normal sounds.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Houston, TX 77024
jerrell
Job Details:
09/28/2023
Need to call tech line possible harness issue; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Houston, TX 77041
jerrell
Job Details:
09/28/2023
Need to order ; ordrng 1 W11449263 (Handle)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77382
donnie
Job Details:
09/28/2023
Helped KD pull wall microwave and repair.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Spring, TX 77382
Josue
Job Details:
09/28/2023
Replaced parts. All operations are correct now. Customer to monitor unit and to contact whirlpool if further issues.. SR# 7737292347
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Spring, TX 77382
Josue
Job Details:
09/28/2023
DO helped uninstall and reinstalled unit for repairs. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Magnolia, TX 77354
gary
Job Details:
09/28/2023
"Ran diagnostics, ordering replacement basket per service pointer. Pending further action ; ordrng 1 W11172199 (Basket)"
We serviced a
WHIRLPOOL1299] RANGE
Model WFE320M0JS3
Near Houston, TX 77007
Louis R
Job Details:
09/28/2023
Replaced bad panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Dickinson, TX 77539
angel
Job Details:
09/28/2023
Recharged unit and retested all ok compressor came on and started exchanging heat
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Houston, TX 77064
Gary L
Job Details:
09/28/2023
DC ordering part ; O-emld tckt
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Manvel, TX 77578
chris
Job Details:
09/28/2023
Replaced faulty control and user interface. Unit is now working as intended no leaks at this time
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS
Near Manvel, TX 77578
chris
Job Details:
09/28/2023
Replaced faulty compressor and evaporator. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Houston, TX 77070
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Tomball, TX 77375
gary
Job Details:
09/28/2023
Ran diagnostics ordering replacement control and latch assembly ; ordrng 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10883049 (Latch)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Houston, TX 77004
Clayton
Job Details:
09/28/2023
replaced shorted control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77019
Clayton
Job Details:
09/28/2023
replaced restricted drier and recharged the uint
We serviced a
JENN-AIR RANGE
Model JDRP548WP03
Near Houston, TX 77019
Clayton
Job Details:
09/28/2023
order parts; ordrng 1 W10464534 (cntrl-elec) and 1 W10876298 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Houston, TX 77098
Clayton
Job Details:
09/28/2023
part to be order; ordrng 1 w11364931 and 1 WP697772VP (wheel blow)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Houston, TX 77025
Clayton
Job Details:
09/28/2023
replaced clutch and slider
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Fresno, TX 77545
derrick
Job Details:
09/28/2023
Replaced filter for consumer and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Sugar Land, TX 77479
derrick
Job Details:
09/28/2023
Per tech line unit is operating normal and theres nothing that can be done to increase the amount of chilled water that comes out
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77073
donnie
Job Details:
09/28/2023
"Returning parts, per tech line Nate ref number 7737437739 unit doesnt use a smart valve with a sensor to control water inlet temperature. Unit sweats on the console from steam during clean cycle."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW07
Near Houston, TX 77068
Gary L
Job Details:
09/28/2023
Assisted tech in repairing refrigerator
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Pattison, TX 77423
martin
Job Details:
09/28/2023
Found machine stuck on long drain and full of water inside drumRemoved water and checked drain pump. Pump is working properly. Harness connection at the DP wire was almost broken off. Repaired wire connection and water began to now drain. Afterwards tried to run cycle and now system message was saying close Lid Sent customer quote for harness and Lid lock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Fulshear, TX 77441
martin
Job Details:
09/28/2023
Replaced parts list
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Richmond, TX 77406
martin
Job Details:
09/28/2023
Replaced drain pump
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Missouri City, TX 77545
roosevelt
Job Details:
09/28/2023
replaced bad harness
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Missouri City, TX 77459
roosevelt
Job Details:
09/28/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details:
09/28/2023
replaced parts
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
need replacement thermostat; ordrng 2 wp3387134 (Thermostat)s and 1 279816 (Thermal cut-off)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77002
Clayton
Job Details:
09/27/2023
replaced door
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Shenandoah, TX 77380
Josue
Job Details:
09/27/2023
Multiple issues. Ordering parts. Two wgt; ordrng 1 W11087226 (Ctrl elec) and 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Houston, TX 77005
Clayton
Job Details:
09/27/2023
order part; ordrng 1 1901A (pump)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77098
Louis R
Job Details:
09/27/2023
Fixed jammed door switch
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77007
Louis R
Job Details:
09/27/2023
Fixed loose door latch
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0MS0
Near Rosharon, TX 77583
derrick
Job Details:
09/27/2023
Repaired loose rear wire connection at spark module and checked operation ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS1
Near Houston, TX 77345
leonard
Job Details:
09/27/2023
checked unit and ordered parts for repair. Whirlpool advised they are exchanging unit. returning parts
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Houston, TX 77024
jerrell
Job Details:
09/27/2023
Need to order ; ordrng 2 W10257467 (RAIL)s and 2 W10257466 (RAIL)s and 2 W10362173 (Shelf)s and 1 W11504912 (COVER-EVAP)
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Houston, TX 77024
Louis R
Job Details:
09/27/2023
Order parts; ordrng 1 W11613566 (Control) and 1 W11613568 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Porter, TX 77365
leonard
Job Details:
09/27/2023
adjusted and realigned vent motor air damper and checked all operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Texas City, TX 77590
angel
Job Details:
09/27/2023
Recalibrated unit and tested water level adjusted water level switch all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Texas City, TX 77590
angel
Job Details:
09/27/2023
Adjusted drum to align with front panel had to move unit to service washer all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Richmond, TX 77407
raul
Job Details:
09/27/2023
Unit was making noise. I checked underneatch and cam was not properly installed. I secured it and unit is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Humble, TX 77396
donnie
Job Details:
09/27/2023
"Repaired door receiver, operations are correct now"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, TX 77373
donnie
Job Details:
09/27/2023
"Turn table motor is not turning, open circuit blue wire to turn table. repaired blue wire to turn table. Operations are correct now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Missouri City, TX 77459
roosevelt
Job Details:
09/27/2023
close out call
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
roosevelt
Job Details:
09/27/2023
checked and reset unit and all function ok
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304LPA1
Near Houston, TX 77024
jerrell
Job Details:
09/27/2023
Tech to close ticket due to the unit being replaced.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Pearland, TX 77581
chris
Job Details:
09/27/2023
Unit was replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBSS42E22L00
Near Sugar Land, TX 77479
roosevelt
Job Details:
09/27/2023
close out call
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77065
Osiel
Job Details:
09/27/2023
"need replacement gearcase, cam, actuator capacitor pump ; ordrng 1 w10721967 (Cam) and 1 w11428524 (capacitor) and 1 w114841722 (actuator) and 1 w11454741 (gearcase) and 1 w10919003 (Drain Pump) and 1 wp3951744 (agitator)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77386
donnie
Job Details:
09/27/2023
"Rebooted unit, ran diagnostics. Error code for over limit load. Ran unit operations are correct now"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS
Near Porter, TX 77365
leonard
Job Details:
09/27/2023
adjusted control calibration 10 degrees hotter and rechecked temperture and operations. all ck ok
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Humble, TX 77338
leonard
Job Details:
09/27/2023
checked unit and found entire range roach and bug infested. took pictures and advised customer that warranty is void due to bug infestation.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77067
Gary L
Job Details:
09/27/2023
Found breaker tripped. Reset breaker and checked voltage. 240 volts at l1 and l2. L1 to neutral 120. L2 to neutral 120
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS
Near Houston, TX 77064
Gary L
Job Details:
09/27/2023
Ordered parts ; ordrng 1 W11455430 (Door glass) and 1 Wpw10347596 (Glass pack) and 1 Wpw10709147 (Frame) and 1 Wpw10351279 (Trim) and 1 W10318196 (Chassis back)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN708MPS00
Near Porter, TX 77365
donnie
Job Details:
09/27/2023
Helped LV repair built in refrigerator
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Humble, TX 77396
leonard
Job Details:
09/27/2023
replaced shorted control board and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WET4027HW2
Near Spring, TX 77388
Gary L
Job Details:
09/27/2023
Found water constantly filling even when off. Removed and replaced control board and water valve assembly. Checked operation