We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ00
Near Magnolia, TX 77355
gary
Job Details:
03/07/2023
Closing ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77057
jerrell
Job Details:
03/07/2023
Need to order ; ordrng 1 LW11091610 (DOR-FIP) and 1 W11223753 (NAMEPLATE) and 1 W11561286 (DOR-FIP)
We serviced a
WHIRLPOOL1299] WASHER
Model NTW4516FW3
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
"checekd over unit. found bad gearcase, agitator, and basket. instaled new gearcase, agitator, and basket. unit working asdesigned. auth#w166tm1nl2"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Friendswood, TX 77546
Osiel
Job Details:
03/07/2023
Found faulty compressor part order no return date ; ordrng 1 W11412045 (Compressor) and 1 W11504431 (Comp to cond) and 1 W11504415 (Suction to comp) and 1 W11506621 (Charging to comp) and 2 W11506635 (Process tube)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77089
Osiel
Job Details:
03/07/2023
Found damage cab on unit causing secondary lock to not fully activate advised Techline unit non repairable 7735882559
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Houston, TX 77059
Osiel
Job Details:
03/07/2023
Found faulty freezer door replaced door unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty capacitor replaced part unit is working as intended no issues found at this time ; used 1 W11162560 (Capacitor) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Friendswood, TX 77546
Osiel
Job Details:
03/07/2023
"Customer complaining about unit going off balance when spinning advised customer that unit will go off balance and that action needed would be to manually stop cycle and readjust clothes evenly and start cycle again for normal operation. Looked over unit found no codes, recalibrated unit unit is working as intended no issues found at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near San Leon, TX 77539
Osiel
Job Details:
03/07/2023
Found faulty control board causing unit not to heat part order no return date ; ordrng 1 W11511589 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found gearcase stripped from cam causing unit to skip when trying to stop spinning and broken shield part order no return date; ordrng 1 W11164183 (Gearcase) and 1 W10721967 (Cam) and 1 W11087188 (Shield)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near League City, TX 77573
Osiel
Job Details:
03/07/2023
Found faulty control board replaced board unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cypress, TX 77433
Josue
Job Details:
03/07/2023
Returning parts. TPB came up with other solution for consumer. Closing ticket out for service.
We serviced a
JENNAIR COOK TOP
Model JGC3536GS01
Near Conroe, TX 77384
james
Job Details:
03/07/2023
Assisted Tech KD
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Alvin, TX 77511
Osiel
Job Details:
03/07/2023
Found faulty water valve part order no return date ; ordrng 1 W11194380 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Needs parts; ordrng 1 W11643701 (Harness) and 1 W11643701 (Latch assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77003
Clayton
Job Details:
03/07/2023
replaced the console
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Tomball, TX 77377
Josue
Job Details:
03/07/2023
"Called techline and spoke to Leon. Ran tests and all operations passed and are correct. During testing, while removing shelves and middle compartment of refrigerator section, glass shelf exploded on me out of refrigerator because it was too cold inside refrigerator and this was not tempered glass. I explained this to Leon.Techline insisted to replace ctrl kit once more after it was replaced.. all tests were still normal after those parts were replaced. Kit# W11533213 customer refused any more maintenance on this unit and will contact customer service and safety team."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mont Belvieu, TX 77523
ricky
Job Details:
03/07/2023
found incorrect voltage to unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Sugar Land, TX 77478
derrick
Job Details:
03/07/2023
Order tube ; ordrng 1 WPW10626970 (Suction tube)
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Booth, TX 77469
derrick
Job Details:
03/07/2023
Replaced broken latch and checked operation of unit ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Rosenberg, TX 77469
derrick
Job Details:
03/07/2023
Drain hose installed is too short and is kinking. Installers are here correcting problem
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Santa Fe, TX 77517
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W11561286 (door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W10861000 (dispensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
order part; ordrng 1 W11582592 (compressor) and 1 W11562258 (evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Montgomery, TX 77356
james
Job Details:
03/07/2023
Checked unit and removed debris from blower wheel housing. Ran test cycle and unit checks ok. Talked to Megan at Trade Partners and issued AUTH# w1689i1nl2
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Houston, TX 77339
leonard
Job Details:
03/07/2023
replaced warped refrigerator door and checked operation. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77055
jerrell
Job Details:
03/07/2023
Installed front cover ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Houston, TX 77039
Gary L
Job Details:
03/07/2023
Found bad electronic control. Removed and replaced electronic control. Checked operation
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS
Near Houston, TX 77016
Gary L
Job Details:
03/07/2023
Ordering parts ; ordrng 1 W11552018 (Microcomputer) and 1 W11441128 (Blower)
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS244LM
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Needs parts; ordrng 1 W11505996 (Control) and 1 W11460946 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
03/07/2023
"replaced broken lid latch and lid strike and ran test cycle. test ok; used 1 W11307244 (LATCH), and 1 W10837741 (STRIKE) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Shenandoah, TX 77384
james
Job Details:
03/07/2023
Checked unit and repaired bottom trim. Unit checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Spring, TX 77382
Gary L
Job Details:
03/07/2023
Found console peeling. Removed and replaced console. Checked operation and function
We serviced a
KITCHENAID REFRIGERATOR
Model WRX986SIHZ00
Near Houston, TX 77345
leonard
Job Details:
03/07/2023
defrosted ice build up on rc evaporator and replaced faulty rc evaporator.fan and wiring. c k ok
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Richmond, TX 77469
derrick
Job Details:
03/07/2023
Unit only has 120 bolts coming into unit. Advised builder to have it reinstalled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
derrick
Job Details:
03/07/2023
Order compressor; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL1299] DRYER
Model WED4616FW0
Near Houston, TX 77035
derrick
Job Details:
03/07/2023
Consumer is buying new unit; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 341241 (Belt)
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Sugar Land, TX 77498
roosevelt
Job Details:
03/07/2023
replaced control
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Missouri City, TX 77459
roosevelt
Job Details:
03/07/2023
replaced trim
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Spring, TX 77380
Gary L
Job Details:
03/07/2023
Found air vents obstructed. Adjusted controls and advised customer to rearrange food. Checked gaskets. Unit is fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Tomball, TX 77375
Josue
Job Details:
03/07/2023
Replaced part. Customer to monitor unit 24hrs.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Spring, TX 77386
donnie
Job Details:
03/07/2023
Need control board and drain pump; ordrng 1 W11632339 (Board) and 1 W11458345 (Pump)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Humble, TX 77338
donnie
Job Details:
03/07/2023
"Replaced control board and bulb. Operations are correct now ; used 1 8206232a (Bulb), and 1 W11544456 (Board) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Spring, TX 77382
Josue
Job Details:
03/07/2023
Pressure too high and is no unadjustable. Ordering parts. Two wgt ; ordrng 1 WP4373559 (Connector) and 1 W10786952 (Regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Humble, TX 77338
donnie
Job Details:
03/07/2023
"Replaced locked up compressor, replaced drier, evacuated system and charged unit"
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS00
Near Houston, TX 77056
jerrell
Job Details:
03/07/2023
"Need to order ; ordrng 1 1901a (Drain pump) and 1 W10863947 (TUBE) and 1 W10489129 (BRACKET-PUMP,RECIRC)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Houston, TX 77056
jerrell
Job Details:
03/07/2023
Reset power supply ran test all operations normal.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Crosby, TX 77532
ricky
Job Details:
03/07/2023
need latch; ordrng 1 W10810403 (lid lock assy)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77081
derrick
Job Details:
03/07/2023
Order magnetron; ordrng 1 W11590863 (Magnetron)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77081
derrick
Job Details:
03/07/2023
Order magnetron; ordrng 1 W11590863 (Magnetron)
We serviced a
WHIRLPOOL RANGE
Model JGS9900CDS02
Near Houston, TX 77003
Clayton
Job Details:
03/07/2023
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Spring, TX 77373
donnie
Job Details:
03/07/2023
Replaced control board and limiter. Operations are correct now
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Fulshear, TX 77441
martin
Job Details:
03/07/2023
"Drain pump, outlet intermittently failsWill order drain pump ; ordrng 1 W11539855 (Drain pump)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Magnolia, TX 77354
Josue
Job Details:
03/07/2023
Replaced part. Ran tests. All operations are correct. Customer approved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Replaced faulty sealed system parts all ok no problems
We serviced a
KITCHENAID WARMING DRAWER
Model KEWS175SSS03
Near Houston, TX 77024
angel
Job Details:
03/07/2023
Parts are discontinued for the unit no repair available
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Magnolia, TX 77355
gary
Job Details:
03/07/2023
"Ran diagnostics, customer advised on excess sudds, off balance loads and unit functions. Ordering replacement latch; ordrng 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Magnolia, TX 77354
gary
Job Details:
03/07/2023
"Ran diagnostics calibrated unit, customer advised once again on proper weight distributing and unit functions. Customer very unsatisfied with unit. Looking for a different resolution. Unit working as designed"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HB04
Near Houston, TX 77093
Louis R
Job Details:
03/07/2023
Found shorted control board; ordrng 1 W11552018 (Control) and 1 8206232a (Bulb) and 1 Wpw10210878 (Socket) and 2 W10208631a (Filter)s
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Magnolia, TX 77354
gary
Job Details:
03/07/2023
"Ran diagnostics, released stuck socket and replaced blown fuse in unit. All functions checked ok at this time. Customer advised on correct bulb to purchase ; used 1 W10138793 (Fuse) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPSS
Near Katy, TX 77494
raul
Job Details:
03/07/2023
Replaced drain pump
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Fulshear, TX 77441
martin
Job Details:
03/07/2023
Inspected washer looking for water leaks and or signs of water leaks Did not find anyAdvised customer of heavy unbalanced loads and how they could potentially overspill and to monitor
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77084
jerrell
Job Details:
03/07/2023
Reinstalled drain pump ran test all operations normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77077
jerrell
Job Details:
03/07/2023
Compressor and evaporator ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Houston, TX 77088
Louis R
Job Details:
03/07/2023
"Replaced bad supports, idler & blower wheel."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77092
Louis R
Job Details:
03/07/2023
Found bad sump & drain pump; ordrng 1 W11410066 (Control) and 1 W11416362 (Sump & motor) and 1 W11412291 (Drain pump)
We serviced a
AMANA M/W OTR
Model AMV2307PFW3
Near Houston, TX 77080
Louis R
Job Details:
03/07/2023
Replaced bad control & filter board. DL# A167YY0AL2
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Houston, TX 77090
Gary L
Job Details:
03/07/2023
Assisted tech in repairing range. Checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Conroe, TX 77354
james
Job Details:
03/07/2023
Checked unit and repaired loose harness at heater element. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Houston, TX 77003
Clayton
Job Details:
03/07/2023
replaced leaking ice maker; used 1 W10884390 (ICEMAKER) from stock
We serviced a
MAYTAG DRYER
Model MHW8200FW0
Near Houston, TX 77019
Clayton
Job Details:
03/07/2023
checked unit did not find a leak at this time
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA01
Near Bellaire, TX 77401
Clayton
Job Details:
03/07/2023
checked unit tightned the cap on the water resv. and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS02
Near Houston, TX 77005
Clayton
Job Details:
03/07/2023
replaced shorted control board
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFL30IGX00
Near Houston, TX 77005
Clayton
Job Details:
03/07/2023
replaced cabnit supports
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Texas City, TX 77591
dadrick
Job Details:
03/07/2023
checked over unit. found failer code f8-e1. found water fouset at wall turned off. reopen wall fouset. unit working asdesigned.
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near Houston, TX 77044
donnie
Job Details:
03/07/2023
"Uninstalled wall microwave , replaced capacitor,diode and capacitor. Operations are correct now"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Houston, TX 77044
donnie
Job Details:
03/07/2023
"Replaced belt and pulley. Operations are correct now ; used 1 661570 (Belt), and 1 279640 (Pulley) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Houston, TX 77035
derrick
Job Details:
03/06/2023
Order cover and washers; ordrng 3 WP487576 (Washer)s and 1 WP2222031 (Cover)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF707ESS01
Near Texas City, TX 77590
Osiel
Job Details:
03/06/2023
Closing per office
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77068
Gary L
Job Details:
03/06/2023
Customer claim unit squeaking. Removed and replaced actuator and checked operation ; used 1 W10913953 (Actuator) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Tomball, TX 77377
gary
Job Details:
03/06/2023
"Ran diagnostics, ordering replacement pump/motor assembly and door panel ; ordrng 1 W11416362 (Pump/motor) and 1 W11416371 (Panel)"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Webster, TX 77598
Osiel
Job Details:
03/06/2023
Replaced part unit is working as intended no issues found at this time
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77058
Osiel
Job Details:
03/06/2023
Found faulty gearcase part order no return date ; ordrng 1 W11164183 (Gearcase) and 1 W10721967 (Cam) and 1 W10006384 (Belt)
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3635XB01
Near Dickinson, TX 77539
Osiel
Job Details:
03/06/2023
Replaced switch unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Pearland, TX 77584
Osiel
Job Details:
03/06/2023
Found broken wire for igniter replaced wire unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL FREEZER
Model MQU1554AEW
Near Pearland, TX 77581
Osiel
Job Details:
03/06/2023
Found faulty door part no longer available customer is working as intended
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Pearland, TX 77581
Osiel
Job Details:
03/06/2023
Replaced door unit is working as intended no issues found at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near League City, TX 77573
Osiel
Job Details:
03/06/2023
Found faulty drip tray part order no return date ; ordrng 1 W10525237 (Drip pan)
We serviced a
WHIRLPOOL FREEZER
Model KRSC703HPS01
Near League City, TX 77573
Osiel
Job Details:
03/06/2023
Found faulty filter housing part order no return date ; ordrng 1 W10538994 (Reservoir) and 1 W10394053 (Filter housing) and 1 W11451511 (Water valve) and 1 W10341320 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near League City, TX 77573
Osiel
Job Details:
03/06/2023
Replaced comp unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Texas City, TX 77591
dadrick
Job Details:
03/06/2023
"checked over unit. found bad compressor,coupler, and drier. instaled new compressor, coupler, and drier. unit working as designed. auth#w166tk1nl2"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Dickinson, TX 77539
Osiel
Job Details:
03/06/2023
Found frozen over evap part order no return date ; ordrng 1 W10624574 (Power supply) and 1 W10811365 (Hv board) and 1 W10799016 (Evap fan) and 1 W11106553 (UI)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hitchcock, TX 77563
dadrick
Job Details:
03/06/2023
"checked over unit. found bad gearcase, screw, basket, wash plate,basket, and rotor. instaled new gearcase, screw, basket, washplate, basket, and rotor. unit working as desogned."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, TX 77590
Osiel
Job Details:
03/06/2023
Found Burnt terminal block part order no return date ; ordrng 1 279318 (Terminal block kit)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Houston, TX 77098
Clayton
Job Details:
03/06/2023
checked unit cleaned the lint filters and checked operation
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Channelview, TX 77530
ricky
Job Details:
03/06/2023
close so per office
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW
Near Houston, TX 77098
Clayton
Job Details:
03/06/2023
checked unit reset the spin setting on the control and checked operation
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Galveston, TX 77550
dadrick
Job Details:
03/06/2023
checked over unit. found bad support. instaled new support. unit working as designed.; used 4 wpw10314173 (support) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Houston, TX 77007
Clayton
Job Details:
03/06/2023
"order part; ordrng 1 279838 (element,heater)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Houston, TX 77025
Clayton
Job Details:
03/06/2023
order parts; ordrng 1 w11545876 (control) and 2 W11197766 (interlock)s and 1 w11469462 (harness)