We serviced a
KITCHEN AID WINE COOLER
Model KUWR214KSB00
Near Willis, TX 77318
james
Job Details:
08/19/2022
Reorder part and reschedule with customer2wgt; ordrng 1 w11532919 (DOOR)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Conroe, TX 77304
james
Job Details:
08/19/2022
Checked unit and replaced misformed door seal. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77024
jerrell
Job Details:
08/19/2022
Installed control ran test all operations normal.
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details:
08/19/2022
Reinstalled loose relay ran test all operations normal.
We serviced a
MAYTAG KITCHEN
Model MDB9979SKZ0
Near Houston, TX 77024
jerrell
Job Details:
08/19/2022
Installed element ran test all operations normal.; used 1 W11537778 (Element) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Magnolia, TX 77355
gary
Job Details:
08/19/2022
Will need reschedule and unit thawed24 hrs prior to next visit ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Magnolia, TX 77354
gary
Job Details:
08/19/2022
"Replaced motor, capacitor and actuator in unit all functions checked ok at this time"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Magnolia, TX 77354
gary
Job Details:
08/19/2022
Replaced damaged seal in unit all functions checked ok at this time
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Tomball, TX 77375
gary
Job Details:
08/19/2022
"Ran diagnostics, replaced faulty actuator in unit all functions checked ok at this time ; used 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Tomball, TX 77377
gary
Job Details:
08/19/2022
"Spoke with customer, ordering replacement control board assembly ; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Houston, TX 77042
jerrell
Job Details:
08/19/2022
Installed harness all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Katy, TX 77493
martin
Job Details:
08/19/2022
Inspected fridge but did not experience noises at this time. Customer upset because she wanted me to locate and solve the noise complaint. I informed her that if I could not hear it now i could not duplicate the noise. NOTE: customer was not helpful at All. She only kept saying the noise occurs every other day. She let me hear a recording on her cell phone but without any direction from her as to where to look. I could not troubleshoot correctly Called tech support to document SR#7734399443Customer most likely call again and ask for different technician and a 2nd opinion.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Texas City, TX 77591
Gary L
Job Details:
08/19/2022
Found faulty gearcase and basket order parts ; ordrng 1 W11101098 (Control board) and 1 W10870910 (Gearcase) and 1 W10808317 (Belt) and 1 W10815026 (Actuator) and 1 W10721967 (Cam) and 1 W10866238 (Capacitor) and 1 W10554251 (Basket)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77062
Gary L
Job Details:
08/19/2022
Heating Element - SP W11540964 - Special Project S17304 Replaced heating element no leaks at this time unit is working as intended
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Houston, TX 77062
Gary L
Job Details:
08/19/2022
Heating Element - SP W11540964 - Special Project S17304 Replaced heating element no leaks at this time unit is working as intended
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hockley, TX 77447
gary
Job Details:
08/19/2022
"Ran diagnostics, adjusted loose control to igniter assembly all functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Tomball, TX 77377
gary
Job Details:
08/19/2022
Ran diagnostics ordering main console ; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77027
angel
Job Details:
08/19/2022
Drain is frozen heated door gaskets to allow doors to close properly all ok no problems. Customer to defrost unit for 24 hours and call back if problem returns
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Houston, TX 77005
angel
Job Details:
08/19/2022
Replaced faulty heater per whirlpool all ok no problems
We serviced a
AMANA M/W OTR
Model AMV2307PFS3
Near Houston, TX 77045
roosevelt
Job Details:
08/19/2022
Call safety and spoke with ravita advise them that this would be a nuisance customer check all functions and functionalities of microwave and found customer has a cosmetic issue due to using plastic cups and something in between the glass and the turntable burn there's nothing wrong with the unit all function work dl authorization is a13y751wl2
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB1
Near Houston, TX 77045
roosevelt
Job Details:
08/19/2022
replaced burnt out receptacle; used 1 814399 (RCPT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Houston, TX 77025
derrick
Job Details:
08/19/2022
Cleared blocked return air baffle
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77345
leonard
Job Details:
08/19/2022
replaced heating element per special project s17304. ck ok; used 1 w11537778 (heater) from stock
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Houston, TX 77030
Allen
Job Details:
08/19/2022
Cycled unit 3 times in autotest cycle and 3 times overfill in manual test cycle found no leaks all ops normal no errors logged at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Houston, TX 77082
Allen
Job Details:
08/19/2022
Main tech ordering evap heat shield with missing punch out for return airflow; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Katy, TX 77494
martin
Job Details:
08/19/2022
Inspected fridge in vacant unitCooling properly and also producing ice Working as intended at this time
We serviced a
WHIRLPOOL RANGE
Model WFE52590JZ1
Near Katy, TX 77494
martin
Job Details:
08/19/2022
Needs dual element and dual switch ; ordrng 1 W11517959 (Dual element) and 1 WPW10434452 (Dual switch)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Katy, TX 77494
martin
Job Details:
08/19/2022
Inspected fridge in vacant unitCooling properly and also producing ice Working as intended at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Katy, TX 77494
martin
Job Details:
08/19/2022
"Console is non responsive for MWWill order MW control board,console, appliance manager ; ordrng 1 W11325603 (MW manager) and 1 W11297728 (Console) and 1 W11261167 (Oven manager)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Brookshire, TX 77423
martin
Job Details:
08/19/2022
"Needs basket,fill valve,control board,wash plate, actuator,CAM and HUB ; ordrng 1 W11127358 (Fill valve assembly) and 1 W10625696 (Control board) and 1 W10752719 (Basket) and 1 W10902814 (Wash plate) and 1 W11481722 (Actuator) and 1 W10721967 (CAM) and 1 W10528947 (HUB)"
We serviced a
WHIRLPOOL OVEN
Model WFG505MDBS3
Near Fulshear, TX 77441
martin
Job Details:
08/19/2022
Needs control board and oven igniter ; ordrng 1 W11176454 (Oven igniter) and 1 W11126814 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77494
martin
Job Details:
08/19/2022
"Needs ice maker,ice box,box fan,fill tube heater,deli board, control board dual water valve ; ordrng 1 W11294907 (Ice maker) and 1 W10846539 (Box fan) and 1 W11226501 (Heater) and 1 WPW10341329 (Dual water valve) and 1 W10847563 (Ice maker box) and 1 WPW10675033 (Control board) and 1 WPW10769076 (Deli board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Houston, TX 77096
angel
Job Details:
08/19/2022
Needs new water valve; ordrng 1 W11038689 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/19/2022
bad pump and motor and dl auth# is k13y580nl2; ordrng 1 w11416362 (pumpand motor)
We serviced a
WHIRLPOOL KITCHEN
Model KDTM404KPS
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/19/2022
checked and ran unit a few times and didnt find any leaks
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Missouri City, TX 77459
roosevelt
Job Details:
08/19/2022
checked and all opperation worked as designed
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW
Near Missouri City, TX 77459
roosevelt
Job Details:
08/19/2022
replaced bad valve; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Fresno, TX 77545
roosevelt
Job Details:
08/19/2022
ajusted screw in side wall and door closed good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details:
08/19/2022
replaced bad harness per tech line and all function worked ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fresno, TX 77545
roosevelt
Job Details:
08/19/2022
called tech lins and spoke with butch and was advised to replaced pum and motor dl auth# is k13xyhonl2; ordrng 1 w11416362 (pump and motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Humble, TX 77346
leonard
Job Details:
08/19/2022
adjusted burner flames on rt. and left front burners and checked all other operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dickinson, TX 77539
Gary L
Job Details:
08/19/2022
"Found faulty doors,order parts ; ordrng 2 W10576428 (Bulb)s and 2 W11125625 (Bulb)s and 1 W10648583 (Door)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Spring, TX 77373
Gary L
Job Details:
08/19/2022
Per office and the customers unit has been replaced
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77024
angel
Job Details:
08/19/2022
Fixed loose connection at terminal all ok no problems
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS02
Near Houston, TX 77056
angel
Job Details:
08/19/2022
Adjusted door to close properly heated gasket all ok no problems
We serviced a
WHIRLPOOL WINECOOLER
Model WUW35X24DS02
Near Houston, TX 77056
angel
Job Details:
08/19/2022
Replaced faulty rails all ok no problems
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near Texas City, TX 77591
Gary L
Job Details:
08/19/2022
"Found faulty outer tub, order parts ; ordrng 1 W10349289 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77494
martin
Job Details:
08/19/2022
Closing out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77494
martin
Job Details:
08/19/2022
Closing out
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPA
Near Houston, TX 77024
jerrell
Job Details:
08/19/2022
Reinstalled loose relay ran test all operations normal.
We serviced a
JENNAIR COOKTOP
Model JGC8536ADS
Near Sugar Land, TX 77479
derrick
Job Details:
08/19/2022
Unit unrepairable. Consumer to buy new unit
We serviced a
JENNAIR COOKTOP
Model JGC8536ADS
Near Sugar Land, TX 77479
derrick
Job Details:
08/19/2022
Unit unrepairable. Consumer to buy new unit
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Houston, TX 77059
chris
Job Details:
08/19/2022
Replaced faulty user interface. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77047
chris
Job Details:
08/19/2022
Found loose connection at drain pump that caused unit not to drain. Reinstalled loose connection correctly. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVB01
Near Kemah, TX 77565
dadrick
Job Details:
08/19/2022
checked over unit. found freezer door not closing properly because of idems in ther way. rearranged items. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Humble, TX 77346
donnie
Job Details:
08/19/2022
Removed lint ball from blower wheel. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Houston, TX 77089
chris
Job Details:
08/19/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Houston, TX 77084
jerrell
Job Details:
08/19/2022
Need to order ; ordrng 1 WP3387747 (ELEMENT)
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Humble, TX 77346
donnie
Job Details:
08/19/2022
Helped LV repair cooktop
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Galveston, TX 77554
dadrick
Job Details:
08/19/2022
instaled new element per special project s17304 - sp w11540964. found not water leaks at this time. unit working as designed know.; used 1 w11537778 (element) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Galveston, TX 77550
dadrick
Job Details:
08/19/2022
checked over unit. instaled heater element per special project s17304. sp w11540964. found no leaks. unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Galveston, TX 77550
dadrick
Job Details:
08/19/2022
checked over unit. instaled heater element per special project s17304. sp w11540964. found no leaks. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Houston, TX 77339
leonard
Job Details:
08/19/2022
re-seated loose main wiring connection at cabinet rear and checked operations. ck ok
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Panorama Village, TX 77304
james
Job Details:
08/19/2022
Order parts reschedule with customer; ordrng 1 W11478524 (PANEL-UI) and 1 W11543994 (CNTRL-ELEC)
We serviced a
WHIRLPOOL DRYER
Model WED8600YW2
Near Houston, TX 77044
donnie
Job Details:
08/19/2022
Replaced pulley on dryer drive belt. Operations are correct now ; used 1 W10837240 (Pulley) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near League City, TX 77573
Gary L
Job Details:
08/19/2022
"Found faulty pump and motor, replaced order parts, no leaks at this time, unit is now working as intended"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pearland, TX 77584
chris
Job Details:
08/19/2022
Replaced faulty heater. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Alvin, TX 77511
chris
Job Details:
08/19/2022
"Replaced faulty tub, Basket, wash plate and gear case. Unit is now working as intended no leaks at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Houston, TX 77339
donnie
Job Details:
08/19/2022
Unit has 120 volts to unit.; ordrng 1 W11410062 (Board) and 1 W11416459 (Ui)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Conroe, TX 77384
james
Job Details:
08/19/2022
Checked unit and adjusted right door hinge. Ran test yccle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Humble, TX 77396
leonard
Job Details:
08/19/2022
re-aligned control board actuator button tree and ran test cycle. test ok
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Atascocita, TX 77346
leonard
Job Details:
08/19/2022
rebooted control board and checked operations. ck ok
We serviced a
WHIRLPOOL COOKTOP
Model CM200
Near Humble, TX 77346
leonard
Job Details:
08/19/2022
checked unit and found non responsive control panel. part is no longer available. unable to repair unit
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS06
Near Humble, TX 77396
leonard
Job Details:
08/19/2022
"replaced shorted control board and surface lamp and checked operations. ck ok; used 1 w11552018 (control board), and 1 8206232a (bulb) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Humble, TX 77346
donnie
Job Details:
08/19/2022
"Called tech line , he suggested to change tub ring ; ordrng 1 W11590590 (Tub ring)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Humble, TX 77346
leonard
Job Details:
08/19/2022
checked all operations and all operations are working properly now. suspect eractic or intermittant issue. ck ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near League City, TX 77573
Gary L
Job Details:
08/19/2022
When arrived at the customers house found the unit is installed with trim around it I inform customer they have to make the unit accessible for repairs. that means the unit needs to out of the cabinets. Please ask for pictures to prove this has been done. ; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ7
Near Houston, TX 77075
chris
Job Details:
08/19/2022
Found that transformer that was sent to me was damaged Pictures are added to the file. Customer to contact whirlpool for resolution Sr# 7733908460
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Texas City, TX 77591
dadrick
Job Details:
08/19/2022
checked over unit. found bad cntrl pnl. instaled new cntrl pnl unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Houston, TX 77095
Osiel
Job Details:
08/19/2022
Found broken electrode part order no return date ; ordrng 1 W11453940 (Electrode left rear)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Sugar Land, TX 77478
derrick
Job Details:
08/19/2022
Order parts; ordrng 1 W10873791 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77024
angel
Job Details:
08/19/2022
"Needs parts; ordrng 1 W10810403 (Latch) and 1 W11429620 (Control), states that autho needed"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ03
Near Humble, TX 77346
leonard
Job Details:
08/19/2022
rebooted control board and checked operations. ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Santa Fe, TX 77510
Gary L
Job Details:
08/19/2022
Help her complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details:
08/19/2022
Replaced faulty door. Unit is now working as intended no leaks at this time
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Manvel, TX 77578
Gary L
Job Details:
08/19/2022
"Found faulty doors very sharp around the edges and also the door bins, the unit is not properly squared, took pictures with a level, the fresh food side is leveled and the center post divider is level vertically but the freezer side is top side out so the top of the door arent leveled with the compressor cover, but the compressor cover is leveled, the customers will call the store to inform. And to try to get it exchanged."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Texas City, TX 77590
Gary L
Job Details:
08/19/2022
Found faulty icemaker cam replaced order parts unit is now working as intended
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rosharon, TX 77583
derrick
Job Details:
08/19/2022
Replaced heater and checked operation unit ok; used 1 W11537778 (Heater) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rosharon, TX 77583
derrick
Job Details:
08/19/2022
"Repaired stuck basket, calibrated and checked operation of unit ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
08/19/2022
Order control; ordrng 1 W11558182 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Conroe, TX 77384
james
Job Details:
08/19/2022
Checked unit and adjusted pantry drawer slide. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Houston, TX 77048
chris
Job Details:
08/19/2022
"Found faulty control, valve and igniter part order ; ordrng 1 W11176454 (Igniter) and 1 W11126814 (Control) and 1 WP98014893 (Valve)"
We serviced a
JENN-AIR RANGE
Model JGRP536WP02
Near Sugar Land, TX 77479
derrick
Job Details:
08/19/2022
Reschedule call; ordrng 1 W11236888 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Humble, TX 77396
leonard
Job Details:
08/18/2022
order part 3wgt; ordrng 1 W10779331 (compressor) and 1 w11506635 (fitting)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Porter, TX 77365
leonard
Job Details:
08/18/2022
replaced broken door catch and checked operation. ck ok; used 1 WP3389441 (CATCH) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near New Caney, TX 77357
leonard
Job Details:
08/18/2022
replaced broken drawer glide and checked operations. ck ok; used 1 W10807828 (GLIDEDRWR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Texas City, TX 77591
dadrick
Job Details:
08/18/2022
checked over unit. found loose connection at terminal box. instaled new wire nuts. unit working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Humble, TX 77396
leonard
Job Details:
08/18/2022
order parts 2wgt run with compressor doc; ordrng 1 WPW10226427 (cntrl-elec) and 1 WPW10743957 (cntrl-elec) and 1 W10822638 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Houston, TX 77049
levis
Job Details:
08/18/2022
replaced shorted tstat; used 1 WP3977767 (THRMSFIX) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Willis, TX 77318
derrick
Job Details:
08/18/2022
Replaced door switch plug that was not connected and checked operation ok