We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS09
Near Houston, TX 77076
Gary L
Job Details:
03/31/2023
Found ice jammed in ice maker assembly causing ice maker not to work. Removed ice from ice maker and cycled ice maker.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Spring, TX 77379
Gary L
Job Details:
03/31/2023
Found machine working as designed. Unit was off balanced due to load. Advised customer of operation and ran test cycle.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Missouri City, TX 77489
roosevelt
Job Details:
03/31/2023
bad control; ordrng 1 w11548749 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Houston, TX 77345
leonard
Job Details:
03/31/2023
defrosted rc evapoeratoir and replaced faulty rc fan motor and wiring harness. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Spring, TX 77386
donnie
Job Details:
03/31/2023
Need divider and auger; ordrng 1 Wpw10309864 (Divider) and 1 Wpw10300024 (Icemaker) and 1 Wpw10312691 (Plate) and 1 W11671282 (Auger motor) and 1 Wp63052-2 (Yoke)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near The Woodlands, TX 77354
gary
Job Details:
03/31/2023
"Ran diagnostics, adjusted loose connector from main voltage. Unit checked ok at this time"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZQ1
Near Houston, TX 77068
Gary L
Job Details:
03/31/2023
RK ordering condenser fan motor; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Shenandoah, TX 77384
james
Job Details:
03/31/2023
Order parts reschedule with customer2wgt; ordrng 1 W10830055 (gasket-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Alvin, TX 77511
chris
Job Details:
03/31/2023
Replaced faulty compressor and drier. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Houston, TX 77339
leonard
Job Details:
03/31/2023
order part 2man 2wgt with Donnie; ordrng 1 W10891907 (cntrl-elec) and 1 W11197501 (panl-cntrl)
We serviced a
WHIRLPOOL STOVETOP
Model WFE320M0JS3
Near Richmond, TX 77407
raul
Job Details:
03/31/2023
Replaced top trim
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atascocita, TX 77346
donnie
Job Details:
03/31/2023
"Replaced control board,wire harness and thermistor. Operations are correct now"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Santa Fe, TX 77510
Osiel
Job Details:
03/31/2023
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Magnolia, TX 77354
gary
Job Details:
03/31/2023
"Ran diagnostics adjusted burner caps and customer advised on interfaces with igniter, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Pinehurst, TX 77362
gary
Job Details:
03/31/2023
Ran diagnostics ordering replacement drain pump; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Magnolia, TX 77354
gary
Job Details:
03/31/2023
Ran diagnostics ordering replacement wheel and dryer kit. Will also need advice maintenance on restriction from vent in unit. ; ordrng 1 Wp694089 (Wheel) and 1 4392067 (Dryer kit)
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS01
Near Conroe, TX 77384
james
Job Details:
03/31/2023
Checked unit and ran test cycle and unit has normal operation. Advised customer that when cooking on lowest setting if flame pulls away from igniter the safety reignition senses to reignite burner and is working as designed. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Tomball, TX 77375
Josue
Job Details:
03/31/2023
Liner on cabby bottom of refrigerator is torn and cannot be repaired. Spoke to Bruce techline.. SR# 7736082325 Whirlpool will be in contact with customer for next steps.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Tomball, TX 77377
Josue
Job Details:
03/31/2023
Unit is operational. Found leak on household gas line. Customer is responsible for getting new gas line for household plumbing and to contact plumber/installers. All operations are correct and unit working as designed. Authorization: W16FAY1WPL1
We serviced a
KITCHENAID DOUBLE OVEN
Model KEBS277SSS04
Near Humble, TX 77339
leonard
Job Details:
03/31/2023
replaced shorted and broken upper oven broil element and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC
Near Tomball, TX 77375
Josue
Job Details:
03/31/2023
Errors F7E1 and F7E7. Customer complaint that unit was spinning uncontrollably and then it quit running completely after they unplugged it and tried to reset. Found tachometer readings failed on ctrl board .. malfunctioning causing the parts underneath to damage and not turn on any component. Gearcase leaking oil on floor. Ordering parts. Four wgt.Advised customer to contact whirlpool customer service.; ordrng 1 W11567712 (ACU) and 1 W11478524 (UI panel) and 1 W11590868 (Lower wiring harness) and 1 W11449840 (Gearcase) and 2 W11395618 (Capacitor)s
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77059
chris
Job Details:
03/31/2023
Found faulty shifter and cam part order ; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shifter)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Houston, TX 77059
chris
Job Details:
03/31/2023
Replaced faulty Gearcase. Unit is now working as intended no leaks at this time
We serviced a
ROPER DRYER
Model RED4516FW0
Near Rosharon, TX 77583
derrick
Job Details:
03/31/2023
Order when consumer authorizes ; used 1 341241 (Belt) from stock
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Richmond, TX 77406
derrick
Job Details:
03/31/2023
Replaced broken top and checked unit ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sugar Land, TX 77478
derrick
Job Details:
03/31/2023
Replaced door and drier and checked operation of unit ok; used 1 w10143759 (Drier) from stock
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Conroe, TX 77385
james
Job Details:
03/31/2023
Need approval for parts. Upon approval please reschedule with customer2wgt; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Spring, TX 77389
Gary L
Job Details:
03/31/2023
Wires broken at bottom of door; ordrng 1 W11465903 (Frz door)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ
Near Spring, TX 77388
Gary L
Job Details:
03/31/2023
Called techline to report problem. Techline suggest replacing thermistor and wire harness. No sure if unit is repairable. Replaced thermistor twice already and control board once. Same thing happens every time. Customer has also lost food. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11545823 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Montgomery, TX 77356
james
Job Details:
03/31/2023
Checked unit and replaced shorted control and icebox fan motor. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602ESS01
Near Montgomery, TX 77356
james
Job Details:
03/31/2023
Checked unit and replaced missing fresh food door hinge spring. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MGDB800VQ0
Near Houston, TX 77024
jerrell
Job Details:
03/31/2023
Installed pulley ran test all operations normal.
We serviced a
JENNAIR DISHWASHER
Model JDPSS244LL1
Near Spring, TX 77382
Josue
Job Details:
03/31/2023
Drain pump not turning on. No hum. Lines also clogged underneath. Ordering part. Two wgt; ordrng 1 W11462456 (Drain pump)
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPS
Near Houston, TX 77079
jerrell
Job Details:
03/31/2023
Replaced water valve ran test all operation normal.; used 1 W10897719 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77079
jerrell
Job Details:
03/31/2023
Need to order; ordrng 1 W11513248 (LATCH)
We serviced a
JENNAIR ICE MACHINE
Model JUIFX15HX00
Near Houston, TX 77024
jerrell
Job Details:
03/31/2023
Need to order; ordrng 1 W10897719 (VALVE)
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS05
Near Richmond, TX 77407
raul
Job Details:
03/31/2023
Customer said she can install it so I handed the knobs to her.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Houston, TX 77080
Louis R
Job Details:
03/31/2023
Replaced gearcase & stator. DL# M16JTH1NL2
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pinehurst, TX 77362
gary
Job Details:
03/31/2023
"Ran diagnostics, adjusted leveling once more. All functions checked ok at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36MFS05
Near Spring, TX 77379
Gary L
Job Details:
03/31/2023
RK ordering parts; O-emld tckt
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Spring, TX 77381
Gary L
Job Details:
03/31/2023
Found unit working. Checked operation and function
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Fulshear, TX 77441
martin
Job Details:
03/31/2023
Replaced parts list
We serviced a
KITCHENAID RANGE
Model KIRS608BSS0
Near Houston, TX 77079
jerrell
Job Details:
03/31/2023
Need to order
We serviced a
WHIRLPOOL COOKTOP
Model WFG220M0BS3
Near Pattison, TX 77423
martin
Job Details:
03/31/2023
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Katy, TX 77449
martin
Job Details:
03/31/2023
Tested cooktop burners All are working as intended Customer still not satisfied Called tech line to document SR#7736079989
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Dickinson, TX 77539
Osiel
Job Details:
03/31/2023
Found faulty thermostat replaced thermostat unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW2
Near Galveston, TX 77554
dadrick
Job Details:
03/31/2023
checked over unit. found bad pressure switch and hose. instaled new pressure switch and hose. per Andy @ Tech line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Conroe, TX 77304
james
Job Details:
03/31/2023
Checked unit and repaired open thermistor and shorted control bo. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Panorama Village, TX 77304
james
Job Details:
03/31/2023
Checked all gas connections on unit and connections from supply valve using a gas meter and no leaks detected at this time. Documented wit Quini at Safety and issued SR# 7735941278.use authorization # w16b3a0wl1
We serviced a
WHIRLPOOL KITCHEN
Model KCGC506JSS00
Near The Woodlands, TX 77354
Josue
Job Details:
03/31/2023
Untightened screws front left burner. All operations are correct now. Customer approved.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Spring, TX 77386
Josue
Job Details:
03/31/2023
Assisted DO uninstall reinstall unit to repair. Ran diagnostics. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Galveston, TX 77554
dadrick
Job Details:
03/31/2023
checked over unit. found unit not working. reset cntrl. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Galveston, TX 77554
dadrick
Job Details:
03/31/2023
order parts; ordrng 1 w1145785 (water tube)
We serviced a
WHIRLPOOL1299] RANGE
Model WEG745H0LZ4
Near Humble, TX 77346
leonard
Job Details:
03/31/2023
replaced faulty control board and spark module and bake ignitor and and regulator and checked operations. ck ok
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Tomball, TX 77377
donnie
Job Details:
03/31/2023
Helped KD repair sealed system
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN506ESS01
Near Houston, TX 77019
angel
Job Details:
03/31/2023
Replaced faulty drain all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Clear Lake Shores, TX 77565
Osiel
Job Details:
03/31/2023
Found frozen over evap part order no return date ; ordrng 1 W10624574 (Power supply) and 1 W10811365 (Hv Board) and 1 W10799016 (Wire harness) and 1 W11039078 (Evap fan freezer) and 1 W10769076 (UI pantry) and 1 W11106553 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHB03
Near Houston, TX 77072
derrick
Job Details:
03/31/2023
Consumer allowed someone who was not Factory Certified to service unit and they installed and left line tap. Consumer advised that warranty is voided
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77081
derrick
Job Details:
03/31/2023
Replaced shorted magnetron and checked operation of unit ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Houston, TX 77081
derrick
Job Details:
03/31/2023
Replaced shorted magnetron and checked operation of unit ok
We serviced a
JENNAIR OVEN
Model JDS1750FS0
Near Houston, TX 77025
derrick
Job Details:
03/31/2023
Checked operation ok
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX535HPA00
Near Houston, TX 77005
derrick
Job Details:
03/31/2023
Order valve; ordrng 1 W10897719 (Valve)
We serviced a
KITCHENAID OVEN
Model KMBS104EBL03
Near Houston, TX 77005
derrick
Job Details:
03/31/2023
"Different model and serial than whats on unit. If ticket is dispatched correctly, order these parts; ordrng 1 W11179310 (Control) and 1 W10859573 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near League City, TX 77573
Osiel
Job Details:
03/31/2023
Found faulty comp replaced parts unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Richmond, TX 77407
raul
Job Details:
03/31/2023
Will need air diffuser ; ordrng 1 W11236851 (Air diffuser)
We serviced a
JENNAIR OVEN
Model JJW2830LL
Near Richmond, TX 77406
raul
Job Details:
03/31/2023
Assisted MY ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond, TX 77407
martin
Job Details:
03/31/2023
Ran diagnostics and everything was fine Found excessive soap suds inside DW advised customer to monitor how much soap he uses
We serviced a
JENNAIR OVEN
Model JJW2830LL
Near Richmond, TX 77406
martin
Job Details:
03/31/2023
Replaced parts list but bottom oven still not heating Will order thermostat and probe sensor ; ordrng 2 WP4449751 (Thermostat)s and 2 W11598120 (Probe sensor)s
We serviced a
WHIRLPOOL ICEMAKER
Model KUID308HPS01
Near Cypress, TX 77433
donnie
Job Details:
03/31/2023
Helped KD repair ice machine
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Houston, TX 77063
jerrell
Job Details:
03/31/2023
Installed drain pump ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Conroe, TX 77301
james
Job Details:
03/31/2023
Order parts reschedule with customer; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (bulb-light)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Montgomery, TX 77316
james
Job Details:
03/31/2023
Checked unit and replaced shorted pump&motor and OWI sensor. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Houston, TX 77024
jerrell
Job Details:
03/31/2023
Installed door latch ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC2
Near Hockley, TX 77447
gary
Job Details:
03/31/2023
"Replaced igniter, control and thermostat. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Hockley, TX 77447
gary
Job Details:
03/31/2023
Will need Reschedule ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIZ00
Near Houston, TX 77041
jerrell
Job Details:
03/31/2023
This ticket was not scheduled properly ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW
Near Houston, TX 77056
jerrell
Job Details:
03/31/2023
Need to order ; ordrng 1 W11025157 (PUMP&MOTOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Humble, TX 77396
leonard
Job Details:
03/31/2023
replaced broken icemaker and impringer and stripped dispenser motor and impeller. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77080
Louis R
Job Details:
03/31/2023
Found broken harness; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77041
Louis R
Job Details:
03/31/2023
Fixed loose bolt to cam
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Houston, TX 77092
Louis R
Job Details:
03/31/2023
Replaced bad element
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Houston, TX 77092
Louis R
Job Details:
03/31/2023
Checked unit found on unleveled flooring cause shaking
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Houston, TX 77018
Louis R
Job Details:
03/31/2023
Found broken wires to freezer door; ordrng 1 Lw10839911 (Freezer door) and 1 W10873791 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Houston, TX 77055
Louis R
Job Details:
03/31/2023
Found bad ice maker; ordrng 1 W10321136 (Ice maker) and 1 2307650 (Valve) and 1 W10436861 (Motor) and 1 2169142 (Blade)
We serviced a
WHIRLPOOL RANGE
Model KFEG500ESS6
Near New Caney, TX 77357
leonard
Job Details:
03/31/2023
replaced shorted rt. front burner and switch and checked operations. ck ok
We serviced a
WHIRLPOOL FREEZER
Model KRSC503ESS00
Near Houston, TX 77057
angel
Job Details:
03/31/2023
Replaced faulty sealed system parts all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77024
angel
Job Details:
03/31/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Houston, TX 77073
donnie
Job Details:
03/30/2023
Replaced broken friction sleeves; used 2 Wp8268961 (Friction sleeves) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77084
jerrell
Job Details:
03/30/2023
Need to order parts they are leaking gas constantly tech turned off gas supply. Parts are needed for safety ; ordrng 1 W10215439 (Tube gas) and 1 W10420040 (Gas suppy) and 1 W11449506 (Gas valve)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Katy, TX 77494
martin
Job Details:
03/30/2023
Inspected and found Cold water hose kinked not allowing for proper rinse cycle to go through Adjusted and working properly now
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Texas City, TX 77590
Osiel
Job Details:
03/30/2023
Found burnt terminal block creating another invoice to order parts
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Magnolia, TX 77355
gary
Job Details:
03/30/2023
Closing ticket
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS1
Near Houston, TX 77005
Clayton
Job Details:
03/30/2023
the unit is to be replaced pre jennair
We serviced a
JENN-AIR OVEN
Model JJW2830DP03
Near Houston, TX 77096
Clayton
Job Details:
03/30/2023
the unit is to be replaced pre jennair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Manvel, TX 77578
chris
Job Details:
03/30/2023
Found faulty ice maker part order ; ordrng 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Humble, TX 77396
leonard
Job Details:
03/30/2023
replaced shorted freezer led module per special project#S191AQ. ck ok; used 1 w11601311 (module) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Humble, TX 77396
leonard
Job Details:
03/30/2023
order part 2wgt; ordrng 1 W10917313 (gasket-dor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Tomball, TX 77375
gary
Job Details:
03/30/2023
"Per data log readings, ordering new UI, harness and thermistors; ordrng 1 W11518204 (Control) and 2 Wpw10384183 (Thermistor)s and 1 W11581973 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Porter, TX 77365
leonard
Job Details:
03/30/2023
adjusted simmer flames on rt. and left front burners and checked operations ck ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Montgomery, TX 77316
gary
Job Details:
03/30/2023
Documented issue on coverage with techline and TPSS. OK to proceed with part order sealed system repair covered by manufacturer SR 7736066424; O-emld tckt