We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77407
raul
Job Details: 01/27/2023
Upon arrival ran diagnostics and found error code F9E1 (Long drain) F0E3 ( Overload) and F7E7 (Unable to reach rpm) I checked drain pump and there was loose wire. I secured it and washer is now working as intended.
We serviced a
WHIRLPOOL WASHER
Model WRF535SWHZ
Near Richmond, TX 77407
raul
Job Details: 01/27/2023
Will need door closer and closer latch; ordrng 1 Wp12028505AP (Door coser) and 1 W10918008 (Closer latch)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS04
Near Houston, TX 77098
ben
Job Details: 01/27/2023
checked unit adjusted the frig door
We serviced a
KITCHENAID VENTHOODS
Model UVL6036JSS2
Near Rosharon, TX 77583
derrick
Job Details: 01/27/2023
Unit is operating according to design. No repair reported to TPSS
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Arcola, TX 77583
derrick
Job Details: 01/27/2023
Order control and filter; ordrng 1 W11556727 (Control) and 1 W11614635 (Filter)
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP2
Near Sugar Land, TX 77498
raul
Job Details: 01/26/2023
Will need control board; ordrng 1 W10866121 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77007
Louis R
Job Details: 01/26/2023
Found bad valve; ordrng 2 W11645245 (Valve)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near La Marque, TX 77568
miguel
Job Details: 01/26/2023
checked over unit. found bad cntrl box. instaled new cntrl box. unit working as designed.; used 1 W11546609 (CONTRL-BOX) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77007
Louis R
Job Details: 01/26/2023
Cleared backed up filter trap
We serviced a
WHILPOOL WASHER
Model WTW4855HW2
Near La Marque, TX 77568
miguel
Job Details: 01/26/2023
order parts; ordrng 1 w11428521 (capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77007
Louis R
Job Details: 01/26/2023
Fixed filter housing & filter door
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near La Marque, TX 77568
miguel
Job Details: 01/26/2023
"checked over unit. found bad cam and capacitor. instaled new cam and capacitor. unit working as designed.; used 1 W10721967 (CAM), and 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77346
leonard
Job Details: 01/26/2023
replaced broken drain pump and ran test cycle. test ok
We serviced a
KITCHEN AID ICE MACHINE
Model KUIX5025ESS1
Near Katy, TX 77450
jerrell
Job Details: 01/26/2023
Need to order ; saved tckt
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US0HS00
Near Katy, TX 77494
martin
Job Details: 01/26/2023
Found knobs melted with heatWill order knobs ; ordrng 6 W11204451 (Knobs)s
We serviced a
WHIRLPOOL STACK UNIT
Model WGT4027HW1
Near Houston, TX 77019
ben
Job Details: 01/26/2023
checked unit unit needs a water valve and spin basket the unit is to be replaced
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fresno, TX 77545
roosevelt
Job Details: 01/26/2023
per elas to close out call
We serviced a
JENNAIR BUILT-IN M/W
Model JMC2430IL03
Near Cypress, TX 77433
kayla
Job Details: 01/26/2023
Reheat not heating. Changed settings and explained all settings. Ran Tests. All operations are correct.
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ00
Near Tomball, TX 77375
gary
Job Details: 01/26/2023
Ordering replacement Icemaker ; ordrng 1 Wpw10300022 (Icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Texas City, TX 77591
miguel
Job Details: 01/26/2023
checked over unit. found bad magnetron. instaled new magnetron. unit working as designed.; used 1 W11391712 (magnetron) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Magnolia, TX 77354
gary
Job Details: 01/26/2023
Closing ticket
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Spring, TX 77379
Gary L
Job Details: 01/26/2023
Found door catch broken. Removed and replaced door catch. Checked operation ; used 1 Wpw10610880 (Catch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Houston, TX 77095
chris
Job Details: 01/26/2023
"Found faulty control, thermistor and harness part order ; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor) and 1 Xxxxxxxxxx (Thermistor harness)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near Houston, TX 77059
chris
Job Details: 01/26/2023
Found faulty evaporator cover part order ; ordrng 1 W11395635 (Evap cover)
We serviced a
JENN-AIR FRIDGE
Model JBZFL24IGX
Near Houston, TX 77063
anthony
Job Details: 01/26/2023
Needs parts; ordrng 1 W11233369 (Water line) and 6 WP2300868 (Connector)s
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77056
anthony
Job Details: 01/26/2023
Needs parts; ordrng 2 W10854425 (Clips)s
We serviced a
WHIRLPOOL VENT HOOD
Model WVU37UC0FS
Near Houston, TX 77057
anthony
Job Details: 01/26/2023
4027# unit has obstruction is vent customer to have HVAC come out to clear obstruction in vent
We serviced a
WHIRLPOOL STACK UNIT
Model WETLV27HW2
Near Houston, TX 77057
anthony
Job Details: 01/26/2023
Needs parts; ordrng 1 W11481725 (Control) and 1 W10919003 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Houston, TX 77009
Louis R
Job Details: 01/26/2023
Checked unit found water supply turned off. Turned on water. Unit operating as normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77098
anthony
Job Details: 01/26/2023
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDW02
Near Houston, TX 77098
anthony
Job Details: 01/26/2023
Cleared obstruction from lower drawer retested unit all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hockley, TX 77447
gary
Job Details: 01/26/2023
"Ran diagnostics, cleared codes. Calibrated basket and customer advised on functions. Unit working as designed"
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NLXS0
Near Houston, TX 77019
ben
Job Details: 01/26/2023
order part; ordrng 1 WP2324334 (pan-water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EBS02
Near Houston, TX 77019
ben
Job Details: 01/26/2023
checked unit replaced shorted relay; used 1 W10873801 (START-DEV) from stock
We serviced a
UNKNOWN VENTHOODS
Model WVU37UC0FS1
Near Houston, TX 77004
ben
Job Details: 01/26/2023
order parts; ordrng 2 W10862081 (light)s and 1 W11100652 (buttn-cntl) and 1 W11282989 (transformr)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Houston, TX 77030
ben
Job Details: 01/26/2023
order parts; ordrng 1 w11460946 (motor) and 1 w11462460 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Houston, TX 77005
ben
Job Details: 01/26/2023
order parts; ordrng 1 W10346924 (pad) and 1 W10878990 (cntrl-elec)
We serviced a
JENNAIR REF DRAWER
Model JUCFP242HX
Near Houston, TX 77005
ben
Job Details: 01/26/2023
checked unit removed ice jamed in the ice maker and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77027
anthony
Job Details: 01/26/2023
Replaced control harness and heater all ok no problems
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Baytown, TX 77521
ricky
Job Details: 01/26/2023
found and freed stuck im sw
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Cove, TX 77523
ricky
Job Details: 01/26/2023
need harness and pump; ordrng 1 w10843660 (harness) and 1 w10276397 (pump)
We serviced a
JENNAIR STOVETOP
Model JGCP648ADP
Near Houston, TX 77024
anthony
Job Details: 01/26/2023
Needs parts; ordrng 1 WP74009336 (Igniter) and 1 74007734 (Burner) and 2 WPW10175692 (Knobs)s
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Conroe, TX 77304
james
Job Details: 01/26/2023
Checked unit for error codes andnone found and door is locked. Reset controls and door unlocked. Ran test cycle with clean cycle and unit checks ok and is unlocked.
We serviced a
MAYTAG DRYER
Model MEDB850WR0
Near Conroe, TX 77384
james
Job Details: 01/26/2023
Checked unit and found vent from wall to exit from house to restricted.Unit is cycling heat. Advised customer to have vent from wall to exit from house. Unit checks ok.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB2
Near Houston, TX 77024
anthony
Job Details: 01/26/2023
Reset control and bypassed water level sensor customer to monitor unit and call back if unit does not make ice
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Sugar Land, TX 77498
raul
Job Details: 01/26/2023
"Unit will need cam, actuator, and belt. Customer will buy a new washer instead."
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWP2
Near Sugar Land, TX 77498
raul
Job Details: 01/26/2023
Will need control board. Customer will think about it.
We serviced a
WHIRLPOOL1299] REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
chris
Job Details: 01/26/2023
Found that customer complaint is normal manufacturing marks on refrigerator door
We serviced a
WHIRLPOOL1299] OVEN
Model WFE320M0JS3
Near Richmond, TX 77407
raul
Job Details: 01/26/2023
After replacing control board still not working. I checked new control board voltage to light socket and was not getting anything. ; ordrng 1 W11594224 (Control board) and 1 W11594170 (Light socket assembly) and 1 W11531755 (Harness)
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Montgomery, TX 77356
james
Job Details: 01/26/2023
Checked unit and adjusted freezer door hinge and resealed door gasket. Unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Montgomery, TX 77356
james
Job Details: 01/26/2023
Checked unit and replaced shorted cold water valve and 2 hoses. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Montgomery, TX 77356
james
Job Details: 01/26/2023
Order part reschedule with customer; ordrng 1 W11594224 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, TX 77520
ricky
Job Details: 01/26/2023
needs trans and related parts; ordrng 1 w10609480 (plate) and 1 w10397667 (hub) and 1 w10006481 (trans) and 1 w10239973 (splutch) and 1 w10006384 (belt) and 1 w10427633 (shield) and 1 w10597177 (act) and 1 w10625046 (cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near La Porte, TX 77571
ricky
Job Details: 01/26/2023
need valve and head; ordrng 1 w10913947 and 1 w11308017
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near La Porte, TX 77571
ricky
Job Details: 01/26/2023
found leak coming from house drain backing up
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Sugar Land, TX 77479
derrick
Job Details: 01/26/2023
Relaxed shorted compressor and checked operation of unit ok
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS05
Near Sugar Land, TX 77479
derrick
Job Details: 01/26/2023
Order door and name plate; ordrng 1 W10815701 (Door) and 1 W10839793 (Name plate)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Sugar Land, TX 77498
derrick
Job Details: 01/26/2023
Replaced control with RO
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS1
Near Sugar Land, TX 77479
derrick
Job Details: 01/26/2023
Repaired racked tub and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ3
Near Arcola, TX 77583
derrick
Job Details: 01/26/2023
Order microwave door ; ordrng 1 W11196131 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Arcola, TX 77583
derrick
Job Details: 01/26/2023
Cleared blocked pump and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Stafford, TX 77477
roosevelt
Job Details: 01/26/2023
"replaced leaking drier; used 1 WPW10143759 (DRIERUV), and 2 W11506635 (COUPLER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fresno, TX 77545
roosevelt
Job Details: 01/26/2023
checked and fixed loose connection
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fresno, TX 77545
roosevelt
Job Details: 01/26/2023
checked and didnt find any leaks
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Rosharon, TX 77583
derrick
Job Details: 01/26/2023
Repaired loose left front leveler and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Fresno, TX 77545
roosevelt
Job Details: 01/26/2023
checked and all function worked as designed
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMC2430IM03
Near Spring, TX 77379
Gary L
Job Details: 01/26/2023
Found element support broken. Removed and replaced support. Checked operation
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Spring, TX 77379
Gary L
Job Details: 01/26/2023
Found dryer working as designed. Checked operation and function. Could not duplicate problem.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Tomball, TX 77377
kayla
Job Details: 01/26/2023
Leveled unit. Float switch error. Customer to use only two tablespoons of liquid detergent. Ran diagnostics. All operations are correct.
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Tomball, TX 77377
kayla
Job Details: 01/26/2023
We serviced a
WHIRLPOOL1299] MICROWAVE
Model WMH53521HZ06
Near Tomball, TX 77375
kayla
Job Details: 01/26/2023
Attached photos for proof that installation is incorrect. Customer to contact builder and HVAC companies to cut out Specifications per installation instructions To also create new vent system to vent correctly from damper to outdoor. Previous installers had removed damper so the damper is missing. Explained to customer to explain to other companies while installing and fixing cut out to NOT remove damper and to NOT damage damper as whirlpool will not cover this after replacing one time. This is NOT a whirlpool defect or manufacturer fault. Customer is aware and will pass along instructions. Ordering new damper in meantime. Two wgt; ordrng 1 W10843943 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Tomball, TX 77375
kayla
Job Details: 01/26/2023
Ordering parts. Three wgt; ordrng 1 W11590590 (Tub ring) and 1 W11478525 (Ui) and 1 W11419051 (ACU)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Montgomery, TX 77356
james
Job Details: 01/26/2023
Checked unit and replaced shorted magnetron and inverter.Ran test cycle and unit checks ok. Part failure within 30 days. Talked to hynethia at Trade Partners and issued AUTH#k15qr20npl2 Assisted by Tech JP
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Montgomery, TX 77356
james
Job Details: 01/26/2023
Checked unit and replaced shorted run capacitor. Ran manual test cycles and auto test cycle and unit checks ok.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Montgomery, TX 77316
james
Job Details: 01/26/2023
Order parts reschedule with customer; ordrng 1 WPW10594329 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Humble, TX 77396
donnie
Job Details: 01/26/2023
Replaced upper basket adjusters . Operations are correct now ; used 1 W10712395 (Adjusters) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Humble, TX 77396
donnie
Job Details: 01/26/2023
Repaired right from burner igniter. Operations are correct now
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Missouri City, TX 77459
roosevelt
Job Details: 01/26/2023
bad control dl auth# is w15qnf0nl2; used 1 w11552018 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KBL1
Near Humble, TX 77346
leonard
Job Details: 01/26/2023
replaced faulty water valve and found faulty wash motor also. customer did not want wash motor replaced and contacted selling dealer and advised they are going to exchange dishwasher; used 1 W11434044 (water valve) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Humble, TX 77346
leonard
Job Details: 01/26/2023
order part; ordrng 1 W11622490 (control panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Houston, TX 77044
donnie
Job Details: 01/26/2023
Unit is dead; ordrng 1 W11543996 (Board) and 1 W11478519 (Ui) and 1 W11399437 (Drain pump) and 1 W11394572 (Lid lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM03
Near Houston, TX 77044
donnie
Job Details: 01/26/2023
"Need ui , cant run diagnostics on ui. Need ice maker ; ordrng 1 W10861900 (Ui) and 1 W11577195 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Cypress, TX 77433
kayla
Job Details: 01/26/2023
Helped JT repair dryer. All operations are correct.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Missouri City, TX 77459
roosevelt
Job Details: 01/26/2023
checked and customer has a plumimg issue needs to a plumber out to clear lines
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77076
Louis R
Job Details: 01/26/2023
Checked unit found water lines switched. Fixed lines tested unit. Operating like normal
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Missouri City, TX 77459
roosevelt
Job Details: 01/26/2023
checked and reset unit and didnt make any knicking
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cypress, TX 77433
kayla
Job Details: 01/26/2023
Door hinge loose. Repaired right hand hinge. Tested all ops. All operations are correct. Customer approved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Richmond, TX 77407
martin
Job Details: 01/26/2023
Ran diagnostics and everything was fine Customer complaint was that unit smells oddAdvised to use afresh to clean unit
We serviced a
WHIRLPOOL1299] DISHWASHER
Model WDF330PAHS5
Near Pattison, TX 77423
martin
Job Details: 01/26/2023
"Ran diagnostics and everything was fine Water filling,washing,draining and heater coming onCustomer not using rinse aid Advised customer to begin using rinse aid per recommendation"
We serviced a
MAYTAG REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77345
donnie
Job Details: 01/26/2023
"Replaced refrigerator section icemaker, operations are correct"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77345
donnie
Job Details: 01/26/2023
Helped LV repair refrigerator sealed system.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Humble, TX 77346
leonard
Job Details: 01/26/2023
"replaced leaky water valve and broken lid latch and checked operations. ck ok; used 1 W11210463 (VALVE), and 1 W11176112 (lid latch) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Houston, TX 77007
Louis R
Job Details: 01/26/2023
Found no heat; ordrng 1 Wp3387747 (Element) and 1 280148 (Cut off) and 1 Wp8557403 (High limit) and 1 Wp8577274 (Thermistor) and 1 W10909685 (Thermal fuse) and 1 W11565024 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Spring, TX 77389
Gary L
Job Details: 01/26/2023
Found obstruction in blower wheel housing. Removed obstruction from blower wheel housing and checked operation
We serviced a
WHIRLPOOL FREEZER
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 01/26/2023
Found evaporator thermistor shorted. Cleared ice from evaporator coil and replaced thermistor. Checked operation ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Houston, TX 77014
Gary L
Job Details: 01/26/2023
Found open thermal fuse. Removed and replaced thermal fuse. Checked operation. 055013; used 1 Wp3392519 (Fuse) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Friendswood, TX 77546
chris
Job Details: 01/26/2023
Replaced faulty evaporator cover unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Houston, TX 77007
Louis R
Job Details: 01/26/2023
Replaced bad valve
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Houston, TX 77091
Louis R
Job Details: 01/26/2023
Ran airflow test on unit. Tested bad with hose on. Customer will get plumber.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Houston, TX 77094
jerrell
Job Details: 01/26/2023
Removed obstruction from evaporator drain ran test all operations normal.