We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Katy, TX 77494
martin
Job Details: 05/22/2023
Per tech support SR#7736466577Recommended motor restrictor plate ; ordrng 1 W11106057 (Motor restrictor plate)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Katy, TX 77494
martin
Job Details: 05/22/2023
Customer canceled request
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Conroe, TX 77384
james
Job Details: 05/22/2023
"Need approval for 2x labor for 2nd Tech and partsPlease reschedule with customer upon approval.2 man w/ JP2wgt; ordrng 1 2302879 (hinge,bottom fzr) and 2 W11474472 (SCREW)s and 2 W11673500 (HINGE-DOOR)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77055
Louis R
Job Details: 05/22/2023
Found bad evap cover; ordrng 1 W11167902 (Cover) and 1 W11574770 (Control) and 1 W11090564 (Shield) and 1 W11567407 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Texas City, TX 77591
dadrick
Job Details: 05/22/2023
checked over unit. found bad pump and cntrl. instaled new pump and cntrl. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW2
Near League City, TX 77573
dadrick
Job Details: 05/22/2023
checked over unit. found bad coils and gas burner. instaled new gas valve and coils. unit working as designed.; used 1 WPW10328463 (COIL) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details: 05/22/2023
Dryer door switch broken Will order new switch; ordrng 1 WPW10569603 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Houston, TX 77016
Gary L
Job Details: 05/22/2023
Found door gasket torn and coming apart from door. Removed and replaced freezer door gasket. Checked operation and function
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Houston, TX 77037
Gary L
Job Details: 05/22/2023
Found bad gearcase. Removed and replaced gearcase. Checked operation
We serviced a
WHIRLPOOL MICROWAVE DRAWER
Model JMDFS24JL
Near Fulshear, TX 77441
raul
Job Details: 05/22/2023
Assisted MY
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Montgomery, TX 77316
james
Job Details: 05/22/2023
Order parts reschedule with customer; ordrng 1 W11590590 (RING-TUB) and 1 W11550898 (BEZEL) and 1 W11569112 (DISPENSER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Fulshear, TX 77441
martin
Job Details: 05/22/2023
Condensation near ice container will order cover and foam ; ordrng 1 W11126296 (Front cover) and 1 WPW10400435 (Cover foam)
We serviced a
ROPER WASHER
Model NTW4516FW4
Near Montgomery, TX 77316
james
Job Details: 05/22/2023
Order parts r/s with customer; ordrng 1 W11603811 (CNTRL-ELEC) and 1 W10721967 (drive pulley) and 1 W11481722 (ACTUATOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Montgomery, TX 77356
james
Job Details: 05/22/2023
Checked unit and replaced shorted icemaker. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Montgomery, TX 77356
james
Job Details: 05/22/2023
Checke dunit and replaced open thermistor and shorted control. Unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near League City, TX 77573
Osiel
Job Details: 05/22/2023
Found faulty pump part order no return date ; ordrng 1 Pump (W11460946)
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Bolivar Peninsula, TX 77550
Osiel
Job Details: 05/22/2023
Unit not receiving proper voltage from wall outlet. When moving power chord around power chord makes contact unless let go then it looses
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Seabrook, TX 77586
Osiel
Job Details: 05/22/2023
Found faulty latch part order no return date ; ordrng 1 W11513248 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pearland, TX 77581
chris
Job Details: 05/22/2023
Replaced faulty drain pump and door balance. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Humble, TX 77396
leonard
Job Details: 05/22/2023
replaced faulty control board and control panel and shorted moisture sensor harness and checked operations. ck ok
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Porter, TX 77365
leonard
Job Details: 05/22/2023
replaced shorted control board and ui control panel and moisture sensor harness and checked operations. ck ok
We serviced a
JENN-AIR DOWN DRAFT
Model JGD3430GS00
Near Kemah, TX 77565
Osiel
Job Details: 05/22/2023
Found faulty burner head and cook top part order no return date ; ordrng 1 W10815355 (Right front burner head) and 1 W10815357 (Left front) and 1 W10842290 (Cooktop)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Houston, TX 77062
chris
Job Details: 05/22/2023
Replaced faulty tub ring. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Magnolia, TX 77355
gary
Job Details: 05/22/2023
Ran diagnostics ordering replacement glass door assembly and left front holder orifice ; ordrng 1 W11176456 (Glass door) and 1 W11028738 (Holder orf) and 1 W10814916 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Houston, TX 77059
chris
Job Details: 05/22/2023
Unit needs user interface part order; ordrng 1 W11505225 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Magnolia, TX 77354
gary
Job Details: 05/22/2023
"Ran diagnostics, ordering replacement harness, start device and capacitor ; ordrng 1 W11551372 (Harness) and 1 Wpw10197428 (Stat device) and 1 Wpw10350564 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near The Woodlands, TX 77354
gary
Job Details: 05/22/2023
"Ran diagnostics, ordering replacement harness assembly and evaporator fan motor ; ordrng 1 W11566892 (Harness) and 1 W11396715 (Evap motor)"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL
Near Magnolia, TX 77354
gary
Job Details: 05/22/2023
"Replaced damaged panel assembly in unit, all functions checked ok at this time"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS0A
Near Fulshear, TX 77441
martin
Job Details: 05/22/2023
Replaced parts list
We serviced a
WHIRLPOOL MICROWAVE DRAWER
Model JMDFS24JL
Near Fulshear, TX 77441
martin
Job Details: 05/22/2023
Replaced parts list Tested and working properly now Ms tested n approved
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near Brookshire, TX 77423
martin
Job Details: 05/19/2023
Closing out
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Inspected dryer and found vent hose kinked and clogged not allowing for proper venting Adjusted and working properly now
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Houston, TX 77339
leonard
Job Details: 05/19/2023
used food grade sicone to reseal door gasket and fill gaps between cabinet and liner. ck ok; used 2 WP482338 (ADHESIVE) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Porter, TX 77365
leonard
Job Details: 05/19/2023
adjusted blower housing and removed debris and checked all operations. ck ok
We serviced a
WHIRLPOOL DRYER PEDESTAL
Model WFP2715HW0
Near Houston, TX 77024
angel
Job Details: 05/19/2023
Cleared lint from track issue was from dryer and that has been corrected
We serviced a
KITCHEN AID ICE MAKER
Model KUIS18PNZB0
Near Houston, TX 77082
raul
Job Details: 05/19/2023
Will need drain pump assembly. ; ordrng 1 W11539855 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Texas City, TX 77590
dadrick
Job Details: 05/19/2023
closeing call. unit getting replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details: 05/19/2023
"Unit freezer door is leaking from water dispenser on door,; ordrng 1 W11645127 (Diffuser) and 1 Lw10913113 (Freezer door) and 1 W11546685 (Valve) and 2 W11602886 (Bulb led)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77089
chris
Job Details: 05/19/2023
Found that Gearcase shaft is not in the correct position. Cam cannot disengage enough to go into agitation. The cam still touches even though the cam is supposed to separate part order ; ordrng 1 W11449840 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
donnie
Job Details: 05/19/2023
"Unit has rust spots on door, I called trade partners, they refused coverage of unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Santa Fe, TX 77510
Allen
Job Details: 05/19/2023
Used adhesive to reattached gaskets into channels on fip doors ops normal at this time if issue persists will need both doors ordered
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Friendswood, TX 77546
Allen
Job Details: 05/19/2023
Replaced inop control and adjust misaligned flame spreader ops normal on retest
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
donnie
Job Details: 05/19/2023
Unit out of balance. Front left leg not touching the floor. Leveled washer. Ran spin cycle with towels operations are correct now
We serviced a
MAYTAG FREEZER
Model MZF34X16DW00
Near Spring, TX 77373
donnie
Job Details: 05/19/2023
Unit control board not working correctly. Unit evap froze over; ordrng 1 W11382529 (Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Humble, TX 77346
leonard
Job Details: 05/19/2023
tightened loose black wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Missouri City, TX 77459
roosevelt
Job Details: 05/19/2023
bad control; ordrng 1 w11417466 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Sugar Land, TX 77478
roosevelt
Job Details: 05/19/2023
checked ajusted loose wire connection
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details: 05/19/2023
Plugged in wire to ice maker solenoid and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Humble, TX 77339
leonard
Job Details: 05/19/2023
replaced broken lid latch and ran test cycle. test ok; used 1 W11513248 (LATCH) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Houston, TX 77079
jerrell
Job Details: 05/19/2023
Tech to update jenn air with repair status ; O-emld tckt
We serviced a
KITCHENAID REFIGERATOR
Model KRFC300ESS01
Near Sugar Land, TX 77479
roosevelt
Job Details: 05/19/2023
broken mullin; ordrng 1 WP12722803AP (rail-mulln)
We serviced a
KITCHENAID OVEN
Model KMBS104ESS03
Near Missouri City, TX 77459
roosevelt
Job Details: 05/19/2023
bad transformer; ordrng 1 W10891908 (cntrl-elec) and 1 W10776767 (transformr) and 1 461968973761 (motor-fan)
We serviced a
WHIRLPOOL OVEN
Model KFDD500ESS10
Near Spring, TX 77386
donnie
Job Details: 05/19/2023
Ran unit. Calibration off 20 degrees. Calibrated oven operations are correct now
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Missouri City, TX 77459
roosevelt
Job Details: 05/19/2023
replaced console that was sent to customer dlauth# is j1750n0al2
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Houston, TX 77098
angel
Job Details: 05/19/2023
Needs parts; ordrng 1 W11346623 (Filter head)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rosharon, TX 77583
derrick
Job Details: 05/19/2023
Replaced broken agitator and checked operation of unit ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Richmond, TX 77469
derrick
Job Details: 05/19/2023
Repaired loose lid latch and checked operation ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2597AEP0
Near Sugar Land, TX 77478
derrick
Job Details: 05/19/2023
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Houston, TX 77072
derrick
Job Details: 05/19/2023
Replaced shorted capacitor and checked operation of unit ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Houston, TX 77076
Gary L
Job Details: 05/19/2023
Ordering parts ; ordrng 1 W11649995 (Vent) and 1 W11629915 (Control) and 1 W11412299 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Houston, TX 77039
Gary L
Job Details: 05/19/2023
Found freezer door not sealing properly on left side. Adjusted door gasket and leveled refrigerator. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77071
derrick
Job Details: 05/19/2023
Reset control and checked operation of unit ok
We serviced a
AMANA M/W OTR
Model AMV2307PFB7
Near Houston, TX 77073
Gary L
Job Details: 05/19/2023
Removed and replaced control board and light bulb. Checked operation and function. Unit is s working fine.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Houston, TX 77010
Clayton
Job Details: 05/19/2023
replaced shorted water valves
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Houston, TX 77009
Clayton
Job Details: 05/19/2023
order part; ordrng 1 131075545q (door)
We serviced a
WHIRLPOOL WASHER
Model wtw6120hw1
Near Tomball, TX 77375
gary
Job Details: 05/19/2023
"Replaced controls, panel, latch, capacitor and drain pump some components more than once. Documented issues with tech line. Checked ok at this time, advised customer on monitoring"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ5
Near Tomball, TX 77375
gary
Job Details: 05/19/2023
"Ran diagnostics, found damaged wiring. Ordering main harness and control assembly ; ordrng 1 W11350916 (Harness) and 1 W11342846 (Control)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Magnolia, TX 77354
gary
Job Details: 05/19/2023
"Closing ticket, unit has been replaced"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near The Woodlands, TX 77354
gary
Job Details: 05/19/2023
"Closing ticket, unit has been replaced"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Hockley, TX 77447
gary
Job Details: 05/19/2023
"Ran diagnostics, quoting customer for complete Icemaker replacement (164.26) pending further action ; ordrng 1 W11658802 (Icemaker)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Hockley, TX 77447
gary
Job Details: 05/19/2023
Replaced main control and harness per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Conroe, TX 77304
james
Job Details: 05/19/2023
Checked unit and adjusted refrigration lines to prevent vibration noise. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details: 05/19/2023
Checked unit and replaced open thermistor and repaired loose connection in harness at defrost element. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Shenandoah, TX 77384
james
Job Details: 05/19/2023
Checked unit and replaced open thermistor and repaired loose connection in harness at defrost element. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Montgomery, TX 77316
james
Job Details: 05/19/2023
"Checked unit and replaced shorted controls, icemaker and weak fan. Also nade sure evaporator drain pan lines are clear. Unit checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77447
gary
Job Details: 05/19/2023
"Ran diagnostics, ordering complete suspension ; ordrng 1 W11217817 (Suspension)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Houston, TX 77005
Clayton
Job Details: 05/19/2023
checked unit found the filter stopped up the customer replaced the filter
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXBL1
Near Bellaire, TX 77401
Clayton
Job Details: 05/19/2023
the customer needs to have trim at the bottom of the unit removed so the unit can be serviced
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77096
Clayton
Job Details: 05/19/2023
replaced shorted led board; used 1 W10830288 (CNTRL ELEC) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near Bellaire, TX 77401
Clayton
Job Details: 05/19/2023
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Richmond, TX 77407
raul
Job Details: 05/19/2023
Replaced drain pump and water valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77073
Gary L
Job Details: 05/19/2023
Found shorted defrost thermistor. Removed and replaced thermistor and cleared ice from evaporator coil. Unit is working fine ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL FREEZER
Model WRS311SDHM08
Near Spring, TX 77373
Gary L
Job Details: 05/19/2023
Unit repaired 5/18/23 by tech DO. Cx invoice
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Spring, TX 77388
Gary L
Job Details: 05/19/2023
Found drain hose out of drain pipe. Reinstalled drain hose and secured it to fill hoses. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77032
Gary L
Job Details: 05/19/2023
Found unit running in drain mode. Reset unit by holding start button 5 seconds. Ran recalibration and checked operation
We serviced a
WHIRLPOOL RANGE
Model JDRP548HL01
Near Houston, TX 77042
jerrell
Job Details: 05/19/2023
Need to order; ordrng 2 W11029221 (Door latch)s and 1 W11317945 (CNTRL-ELEC) and 1 W11317944 (CNTRL-ELEC)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Houston, TX 77339
leonard
Job Details: 05/19/2023
used food grade silicone to reseal door gasket and checked operation. ck ok; used 1 WP482338 (ADHESIVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FTX20
Near Montgomery, TX 77316
james
Job Details: 05/19/2023
Assisted Tech JP. Customer will need to uninstall unit.; saved tckt
We serviced a
JENN-AIR OVEN
Model JJW3430IL00
Near Porter, TX 77365
leonard
Job Details: 05/19/2023
replaced shorted control panel and control board and checked operations. ck ok
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77008
Louis R
Job Details: 05/19/2023
Replaced bad drain pump
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Houston, TX 77008
Louis R
Job Details: 05/19/2023
Replaced door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Ran diagnostics and found damper not opening/closing properly making loud rattling noise ; ordrng 1 WPW10248595 (Damper) and 1 WPW10675033 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Replaced parts list
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Inspected oven burner turning ON/OFF as designed no leak found showed customer results with digital gas meter Anas she was ok with findings
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Needs upper rack ; ordrng 1 W10909088 (Upper rack) and 2 WPW10082861 (Stops)s
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Katy, TX 77493
martin
Job Details: 05/19/2023
"Found breaker turned offReset and tested, working and heating as intended"
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Ran diagnostics and everything was fineCustomer complaint is that HOT water drips even when machine is turned offSend quote for water vale and suspension rods
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Katy, TX 77493
martin
Job Details: 05/19/2023
Checked oven and coming as designed Showed customer results and she was good with it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Houston, TX 77057
jerrell
Job Details: 05/19/2023
Installed thermistor ran test all operations normal
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Houston, TX 77055
jerrell
Job Details: 05/19/2023
Need to order; ordrng 1 W11176454 (Igniter)