We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS4
Near Hockley, TX 77447
gary
Job Details: 01/10/2023
"Replaced complete oven door assembly, all functions checked ok at this time"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Katy, TX 77494
raul
Job Details: 01/10/2023
Assisted MY
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP6
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Replaced ref gaskets an d freezer gasket , repaired freezer handle. Operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNXS3
Near Houston, TX 77056
angel
Job Details: 01/10/2023
Cleaned ice machine unit was turned off when I arrived so I could not see if the unit was making ice prior. The water coming into the unit does seem slow as if it may need a water water valve. After cleaning cycle completes customer will need to turn on the unit and monitor for 24-48 hours
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Houston, TX 77024
angel
Job Details: 01/10/2023
"F3 e2 f2 e1 temp sensor error and also HMI error, but does not seem to be affecting the unit. The squeaking sounds looks to be the water line rubbing on the back of the washer customer to monitor unit and call back if problem returns and also record sound to catch noise again"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77030
angel
Job Details: 01/10/2023
Replaced faulty ice maker and fill tube all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced shorted motor
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Houston, TX 77079
jerrell
Job Details: 01/10/2023
Installed water valve all test normal
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77064
Gary L
Job Details: 01/10/2023
Ordering parts ; ordrng 1 W11050804 (Washplate cap)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Houston, TX 77074
derrick
Job Details: 01/10/2023
Something caught on fire on the inside of unit. Too badly damaged to tell where it started. See attached photos. Safety contacted and spoke with Kelly and unit is not repairable.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77098
derrick
Job Details: 01/10/2023
Replaced shorted control and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Houston, TX 77003
Clayton
Job Details: 01/10/2023
checked unit tightned the bulb in the socket and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Houston, TX 77005
derrick
Job Details: 01/10/2023
Doors are no longer available for this unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced bad pump & motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Houston, TX 77003
Clayton
Job Details: 01/10/2023
checked unit adjusted the fill tube and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Houston, TX 77008
Louis R
Job Details: 01/10/2023
Replaced ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Montgomery, TX 77316
gary
Job Details: 01/10/2023
"Replaced LED control in unit, all functions checked ok at this time"
We serviced a
WHIRLLPOOL FRIDGE
Model WRT318FZDM06
Near Houston, TX 77084
jerrell
Job Details: 01/10/2023
Replaced start relay ran test all operations normal ; used 1 W11092533 (START-DEV) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Houston, TX 77084
jerrell
Job Details: 01/10/2023
Need to order WPW10279909 VALVE-INLT; ordrng 1 W10806512 (Handle) and 1 W11517113 (ICEMAKER) and 1 WPW10279909 (VALVE-INLT)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Inspected washer and found washer working as intended Customer not loading properly Advised her to read use and care manual
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
Replaced LID
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
"Compressor running ,evaporator running but not cooling Will need sealed system components ; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (Freezer evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Fulshear, TX 77441
martin
Job Details: 01/10/2023
Replaced belt and rollers
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Katy, TX 77493
martin
Job Details: 01/10/2023
Door not properly closing nor engaging interlock switches Will order door components ; ordrng 1 W11600214 (Inner door) and 1 W11200398 (Outer door) and 2 W11256757 (Door hinges)s and 1 W11033422 (Interlocking switches)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Houston, TX 77077
jerrell
Job Details: 01/10/2023
Tech assist for JL
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Tomball, TX 77375
gary
Job Details: 01/10/2023
"Replaced faulty console in unit, all functions checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Houston, TX 77079
jerrell
Job Details: 01/10/2023
Installed listed parts all test normal.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Rosharon, TX 77583
roosevelt
Job Details: 01/10/2023
assissted derrick
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Tomball, TX 77375
Josue
Job Details: 01/10/2023
"Errors: F0E4, F2E1, F3E2, F7E5, F7E9 referred customer to whirlpool for authorization on parts and double labor for gearcase replacement and multiple issues going on with unit needing multiple parts to be replaced customer is out of warranty and does not want to pay out of pocket. Customer paid service fee 140.67 authorization: 07833D"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Tomball, TX 77377
Josue
Job Details: 01/10/2023
Replaced part. Customer unplugged unit and plugged back in. Customer to monitor unit for three days.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shenandoah, TX 77384
Josue
Job Details: 01/10/2023
Replaced parts. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Tomball, TX 77377
Josue
Job Details: 01/10/2023
Field repair blue and black wires underneath to drain pump wires broke due to overloading/underloading that cause off balance. Handed a pamphlet to customer about how to properly load and properly select cycles.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Cypress, TX 77433
Josue
Job Details: 01/10/2023
Still not working. Ordering more parts. Three wgt; ordrng 1 W11552018 (Ctrl elec) and 2 W11252186 (Upper interlock asy)s and 2 W11252187 (Lower interlock asy)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIA15PRLS11
Near Cypress, TX 77433
Josue
Job Details: 01/10/2023
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Cypress, TX 77433
Josue
Job Details: 01/10/2023
Replaced part. Ran calibration. All operations are correct now. Customer to monitor unit
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Houston, TX 77044
donnie
Job Details: 01/10/2023
"Replaced control board, operations are correct now"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Friendswood, TX 77546
chris
Job Details: 01/10/2023
Found faulty ice bin thermistor. Part order ; ordrng 1 WPW10511923 (Thermistor)
We serviced a
WHIRLPOOL KITCHEN
Model WRF757SDHZ04
Near Houston, TX 77089
chris
Job Details: 01/10/2023
Per tech line unit needs new user interface part order 7735463634; ordrng 1 W11579559 (User interface)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Spring, TX 77373
donnie
Job Details: 01/10/2023
Need outer glass handle and bolts; ordrng 1 W11176456 (Glass) and 1 W10894054 (Handle) and 2 W11428245 (Bolts)s and 1 W11126814 (Erc)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details: 01/10/2023
Unit needs defrost wiring harness; ordrng 1 W11650662 (Heater) and 1 W11558182 (Board) and 1 W11546935 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Spring, TX 77386
donnie
Job Details: 01/10/2023
Replaced spray arms and door gasket. Operations are correct now
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Baytown, TX 77521
ricky
Job Details: 01/10/2023
need facia and valve; ordrng 1 w11130429 and 1 w11096267
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Highlands, TX 77562
ricky
Job Details: 01/10/2023
found and cleared drum bearing
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Crosby, TX 77532
ricky
Job Details: 01/10/2023
need facia; ordrng 1 w11164011
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Pasadena, TX 77503
ricky
Job Details: 01/10/2023
"diff issue, past 90 days, ran diag to reset sensor"
We serviced a
WHIRLPOOL COOKTOP
Model JED3430GB01
Near Missouri City, TX 77459
roosevelt
Job Details: 01/10/2023
checked and found that unit is working as designed no wire are burnt or any smells all function ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77045
roosevelt
Job Details: 01/10/2023
chcked and all function worked as desiged
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Katy, TX 77493
martin
Job Details: 01/10/2023
Found right rear burner shorted outRoaches on top of burner creating shortProvided customer with quote for replacement of element He will look elsewhere for repairs and replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS00
Near Katy, TX 77494
martin
Job Details: 01/10/2023
"Inspected fridge for noises both front,inside and back Did not hear any noises out of the normalEnsured nothing touching on frame body creating vibrations"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Found both fridge doors seal ripped on corners creating moisture buildup Will need doors and mullion ; ordrng 1 W11477025 (LH fridge door) and 1 W11477021 (RH fridge door) and 1 W11455378 (Mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Adjusted mullion heater settings to stay ON Customer will monitor
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Katy, TX 77494
martin
Job Details: 01/10/2023
Replaced blowerConsole did not need replacement Tested blower and working as intended noises are normal. Customer may still not be satisfied as the original complaint was regarding the noises the cooling fan made. Tested both upper and lower blowers and both sounded normal. Replaced upper blower as the customer stated that he uses mostly the upper oven
We serviced a
WHIRLPOOL DRYER
Model WED8000BDW
Near Missouri City, TX 77489
roosevelt
Job Details: 01/10/2023
replaced parts that was advised by tech to replace
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Missouri City, TX 77489
roosevelt
Job Details: 01/10/2023
replaced bad timer; used 1 wpw10642928 (timer) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS6
Near Missouri City, TX 77459
roosevelt
Job Details: 01/10/2023
"replaced blown cap. and dioed and fues and all function ok and dl auth# is w15jno1nl2; used 1 w10850446, 1 w11256462, and 1 w10138793 from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Rosharon, TX 77583
roosevelt
Job Details: 01/10/2023
"arrived at home and per mr, unit is wokring"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Bellaire, TX 77401
angel
Job Details: 01/10/2023
Replaced faulty drain pump all ok no problems
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77096
angel
Job Details: 01/10/2023
Replaced faulty door handle all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Houston, TX 77096
angel
Job Details: 01/10/2023
Needs parts; ordrng 1 W11284458 (Ice maker)
We serviced a
KITCHENAID RANGE
Model KCGD500GSS00
Near Houston, TX 77041
Louis R
Job Details: 01/10/2023
Found leak at gas line from wall. Advised customer gas company or plumber is need.
We serviced a
KITCHEN AID FRIDGE
Model KSSC48QVS02
Near Houston, TX 77024
jerrell
Job Details: 01/09/2023
Need to order following parts on parts list The customer will need to uninstall refrigerator and reinstalled unit due to the install. ; ordrng 1 W10281061 (Drain assembly pan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Houston, TX 77043
Louis R
Job Details: 01/09/2023
Replaced stripped screws securing panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Houston, TX 77024
Louis R
Job Details: 01/09/2023
Replaced bad filter housing from customer stock.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Humble, TX 77346
leonard
Job Details: 01/09/2023
replaced shorted magnetron and checked operations. ck ok; used 1 W10818686 (MAGNETRON) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Arcola, TX 77583
roosevelt
Job Details: 01/09/2023
checked and found that valve to on wall was closed. turned water on and all function ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Richmond, TX 77406
raul
Job Details: 01/09/2023
Customer no longer needs service
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Arcola, TX 77583
roosevelt
Job Details: 01/09/2023
checked and found that valve to on wall was closed. turned water on and all function ok
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Humble, TX 77338
leonard
Job Details: 01/09/2023
re-aligned left side cabinet panel to prevent drum rubbing side and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FKSS02
Near Houston, TX 77006
Louis R
Job Details: 01/09/2023
Found bad ice chute; ordrng 1 Wp2180259 (Arm) and 1 W10823377 (Kit)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Humble, TX 77346
leonard
Job Details: 01/09/2023
removed debris from front drum seal and re-attached loose bearing ring and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model MED5840TW0
Near Houston, TX 77063
jerrell
Job Details: 01/09/2023
Need to order Parts are not included in app tech will give detailed quote when tech arrives.; ordrng 1 279827 (MOTOR-DRVE) and 1 279838 (ELEMENT) and 1 WP3977767 (THRMST-FIX) and 1 279816 (CUTOFF-TML)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Humble, TX 77396
leonard
Job Details: 01/09/2023
adjusted simmer flames on rt. and left front burners. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/09/2023
close out per don unit was replaced
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Baytown, TX 77520
ricky
Job Details: 01/09/2023
close per office
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Liberty, TX 77575
ricky
Job Details: 01/09/2023
need im; ordrng 1 w10774434
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS00
Near Houston, TX 77077
jerrell
Job Details: 01/09/2023
Need to order ; ordrng 1 W10720770 (COMPRESSOR) and 1 WPW10427993 (EVAPORATOR) and 1 W10890886 (HEATER-PAN)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Conroe, TX 77303
james
Job Details: 01/09/2023
Checked unit and replaced cracked blower wheel assembly. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Conroe, TX 77304
james
Job Details: 01/09/2023
Order parts reschedule with customer; ordrng 1 W11513246 (control) and 1 W11395618 (CAPACITOR)
We serviced a
JENNAIR ICE MACHINE
Model JUCFP242HX0
Near Houston, TX 77057
angel
Job Details: 01/09/2023
Needs parts; ordrng 1 4317943 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Spring, TX 77381
Gary L
Job Details: 01/09/2023
Found leak at drier. Unit has been sent to product review ; used 1 W11109499 (Drier) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFN502ESS02
Near Houston, TX 77345
leonard
Job Details: 01/09/2023
replaced shorted led modules with new style led modules per scode s84638
We serviced a
WHIRLPOOL DISHWASHER
Model wdt730pahz0
Near Arcola, TX 77583
roosevelt
Job Details: 01/09/2023
checked and didnt find any leaks all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model DWF520PADM9
Near Arcola, TX 77583
roosevelt
Job Details: 01/09/2023
checked and found that customer water takes over a minute to get hot.advised customer to run water till ht then start unit and also use some rinse aid
We serviced a
WHIRLPOOL RANGE
Model weg745h0lZ1
Near Rosharon, TX 77583
roosevelt
Job Details: 01/09/2023
replaced parts and gas was off could not test
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Conroe, TX 77304
james
Job Details: 01/09/2023
Checked unit for error codes and cleared f8e1 f0e2 f0e5 f5e2. Ran diagnostic auto test cycle and started a drain and spin cycle and unit checks ok and has normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Conroe, TX 77356
james
Job Details: 01/09/2023
Checked unit for error codes and none found. Ran diagnostic auto test cycle and unit checks ok and has normal operations. Mrs refused to pay service call fee!!!! and told me to get out of her house!!!
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Fulshear, TX 77441
martin
Job Details: 01/09/2023
Replaced 2 LED modules ; used 2 W11462342 (LED Modules) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dayton, TX 77535
ricky
Job Details: 01/09/2023
found after freeze cust needs to change filter
We serviced a
WHIRLPOOL M/W OTR
Model WMH76719CE4
Near Humble, TX 77339
leonard
Job Details: 01/09/2023
need 2xlabor 2man 2wgt with Donnie; ordrng 1 W10893438 (door/mw) and 1 W10893404 (cntrl-elec) and 1 W10818686 (magnetron) and 1 W10508741 (harns-wire)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Humble, TX 77339
leonard
Job Details: 01/09/2023
removed outer door panel and re-installed loose door insulation and re-installed door panel and ran test cycle. test ok
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS02
Near Houston, TX 77062
chris
Job Details: 01/09/2023
Found that unit was hooked up to the wrong power source. Unit had 220 going to it from the junction box it was hooked up to
We serviced a
MAYTAG WASHER
Model MDB8979SFZ2
Near Dickinson, TX 77539
chris
Job Details: 01/09/2023
Replaced faulty upper rack parts. Unit is now working as intended no leaks at this time. If whirlpool isnt covering please charge Wilson appliance
We serviced a
WHIRLPOOL DISHWASHER
Model DF330PAHB4
Near Humble, TX 77396
leonard
Job Details: 01/09/2023
cleared debris from drain hose and ran test cycle. test ok
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWP3
Near Humble, TX 77396
leonard
Job Details: 01/09/2023
unclogged drain hose and ran test cycle. test ok
We serviced a
WHILPOOL DISHWASHER
Model WDF330PAHS3
Near Humble, TX 77346
leonard
Job Details: 01/09/2023
checked unit and dishwasher drained properly for me. If problem persist will need to give estimate to replaced drain pump and drain hoses.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Humble, TX 77346
leonard
Job Details: 01/09/2023
"replaced noisy and faulty cam and belt and ran test cycle. test ok; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Humble, TX 77338
leonard
Job Details: 01/09/2023
"replaced noisy and faulty cam and belt and ran test cycle. test ok; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Dayton, TX 77535
ricky
Job Details: 01/09/2023
found after clearing valve screens unit now working
We serviced a
WHIRLPOOL ICEMAKER
Model KUIC15PHZS0
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/09/2023
bad pump needs replacing; ordrng 1 w11566406 (pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near Sugar Land, TX 77479
roosevelt
Job Details: 01/09/2023
checked and cleared frozen fill tube