We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS02
Near Arcola, TX 77583
chris
Job Details:
11/01/2023
Per tech line unit needs a new harness part order 7737694130; ordrng 1 W11445128 (Power relay) and 1 W11199540 (Power cord) and 1 W11362536 (Main harness)
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Arcola, TX 77583
chris
Job Details:
11/01/2023
Found faulty motor and fan part order ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Houston, TX 77004
Louis R
Job Details:
11/01/2023
Found bad compressor.; ordrng 1 W11370574 (Compressor) and 1 W11490399 (Drier) and 2 W11506623 (5/5)s and 2 W11504448 (5/1.8)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Houston, TX 77016
Gary L
Job Details:
11/01/2023
Customer not able to reset filter light. Reset filter light and cycled ice maker and checked water at dispenser
We serviced a
JENNAIR COOKTOP
Model JGRP548HL05
Near Houston, TX 77005
Clayton
Job Details:
11/01/2023
order parts; ordrng 1 w11320017 (valves)
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Sugar Land, TX 77479
derrick
Job Details:
11/01/2023
Repaired clogged drain and checked operation ok
We serviced a
JENNAIR DOUBLE OVEN
Model JJW3830DS02
Near Bellaire, TX 77401
derrick
Job Details:
11/01/2023
Replaced convection fan and checked operation ok
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Arcola, TX 77583
derrick
Job Details:
11/01/2023
Replaced defective basket and checked operation of unit ok
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Arcola, TX 77583
chris
Job Details:
11/01/2023
Found faulty user interface part order ; ordrng 1 W11600370 (User interface)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Manvel, TX 77578
chris
Job Details:
11/01/2023
Per techline drain line is not suitable. Logged with tech line with photos.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Hockley, TX 77447
gary
Job Details:
11/01/2023
Replaced main door seal assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details:
11/01/2023
checked and tighting up loose handle
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Texas City, TX 77591
angel
Job Details:
11/01/2023
Estimate is 786.44 customer declined repair at this time
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Spring, TX 77379
Gary L
Job Details:
11/01/2023
Found upper blower sensor faulty. Removed and replaced upper and lower blowers and fuse. Checked operation and function
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77084
jerrell
Job Details:
11/01/2023
"Replaced failed parts ran test all operations normal theses parts fail before 90 days.; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77012
ricky
Job Details:
11/01/2023
need cnt; ordrng 1 w11320238 and 1 w10869800
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Spring, TX 77388
Osiel
Job Details:
11/01/2023
"Harness, Evap (motor & thermistor); ordrng 1 w11033168 (Evap harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77494
martin
Job Details:
11/01/2023
Replaced parts listRan diagnostics and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Katy, TX 77493
martin
Job Details:
11/01/2023
Inspected and found thermistor not properly installed Replaced with stock part; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Katy, TX 77493
martin
Job Details:
11/01/2023
Replaced parts listLeft unit cooling
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77406
martin
Job Details:
11/01/2023
Installed parts list tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Richmond, TX 77407
martin
Job Details:
11/01/2023
Assisted RY with 2man job
We serviced a
JENNAIR DOUBLE OVEN
Model JJW2830IL01
Near Houston, TX 77005
Clayton
Job Details:
11/01/2023
replaced shorted control panel
We serviced a
JENNAIR MICROWAVE
Model JMW3430LL02
Near Houston, TX 77098
Clayton
Job Details:
11/01/2023
replaced broken support
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77015
ricky
Job Details:
11/01/2023
found and ran diag to reset cnt
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Cypress, TX 77429
Allen
Job Details:
11/01/2023
Replaced inop control ops normal on testing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Houston, TX 77095
Allen
Job Details:
11/01/2023
Replaced leaking tube ops normal on testing customer to monitor unit and call if any further issues
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cypress, TX 77433
Allen
Job Details:
11/01/2023
Replaced warped disp assy ops normal on retest
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Texas City, TX 77591
angel
Job Details:
11/01/2023
Replaced faulty freezer door all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near League City, TX 77573
angel
Job Details:
11/01/2023
Replaced faulty leds per service pointer all ok no problems
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Clear Lake Shores, TX 77565
angel
Job Details:
11/01/2023
Unit not installed but on inspecting the product there is significant damage to the front and cabinet. Customer will need to reach out to whirlpool looks like shipping damage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Houston, TX 77088
Louis R
Job Details:
11/01/2023
SR# 7737359946 replaced roller & power harness. Ice maker operating as normal. Customer not happy with ice production. Docd with tradecare.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS0
Near Houston, TX 77024
Louis R
Job Details:
11/01/2023
Provided quote.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near La Marque, TX 77568
angel
Job Details:
10/31/2023
Fixed loose connection on heater all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SK0
Near Conroe, TX 77302
james
Job Details:
10/31/2023
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Ran test cycle and unit checks ok and no leaks detected. Assisted by Tech JP Special Project code S17304. Parts and labor; used 1 W11537778 (HEATER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Spring, TX 77389
Osiel
Job Details:
10/31/2023
"Damper being blocked not opening properly causing noise, uninstalled & reinstalled cleared obstruction"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW3
Near Katy, TX 77450
martin
Job Details:
10/31/2023
Inspected and found clogged filter chuteCleared and adjusted vent hose for proper airflowVenting properly now
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Brookshire, TX 77423
martin
Job Details:
10/31/2023
Inspected dryer and found loose terminal connection to L1 not allowing for heater to come on and only the lights would come on Tightened and secured connection and ensured proper voltage Heating as designed now
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Magnolia, TX 77354
Josue
Job Details:
10/31/2023
"New issues occurring where it will stay on sensing, then thumps to try and spin, but does not spin properly.. ordering parts. Three wgt..Will call techline while in home ..; ordrng 1 W11502823 (Ctrl elec) and 1 WPW10285518 (Switch n5) and 1 WPW10285512 (Switch n4) and 1 W11384790 (Relay) and 1 W11376227 (Lower harness) and 2 W11212745 (Switch nun)s"
We serviced a
KITCHENAID COOKTOP
Model KICU509XBL
Near Houston, TX 77056
jerrell
Job Details:
10/31/2023
Tech to close ticket parts are not available per office tech to close ticket.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Houston, TX 77069
Osiel
Job Details:
10/31/2023
unit was replaced
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Rosharon, TX 77583
derrick
Job Details:
10/31/2023
Order suspension rods; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48SEDUDW01
Near Houston, TX 77041
jerrell
Job Details:
10/31/2023
Need to order; ordrng 1 W10841139 (COMPRESSOR)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Tomball, TX 77375
gary
Job Details:
10/31/2023
"Ran diagnostics, documented on going issue with softener in drawer per tech line will need to advise customer on reducing detergent amount and running cleaners to eliminate excess sudds SR-7737680052"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Magnolia, TX 77355
gary
Job Details:
10/31/2023
"Ran diagnostics, ordering replacement clutch and stator assembly ; ordrng 1 W10915700 (Stator) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Tomball, TX 77377
gary
Job Details:
10/31/2023
"Ran diagnostics, re ordering replacement clutch and stator assembly ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdhz03
Near Manvel, TX 77578
chris
Job Details:
10/31/2023
Found faulty ice maker and heater part order ; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Alvin, TX 77511
chris
Job Details:
10/31/2023
Found faulty motor and fuse part order ; ordrng 1 WP3392519 (Fuse) and 1 WP694089 (Blower wheel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED4860HW0
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
adjusted blower housing and checked all operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD702MPS00
Near Houston, TX 77079
jerrell
Job Details:
10/31/2023
Tech to close ticket unit is working per customer.
We serviced a
WHIRLPOOL MICROWAVE
Model Kmbs104ess03
Near Arcola, TX 77583
chris
Job Details:
10/31/2023
Per mrs unit is fixed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Magnolia, TX 77354
Josue
Job Details:
10/31/2023
Evaporator not defrosting.. found build up ice/frost on evap cover. Ordering part. I unplugged unit and laid towels for customer to defrost manually. ; ordrng 1 W11650662 (Evap Wiring harness with thermal fuse)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cove, TX 77523
ricky
Job Details:
10/31/2023
needs trans; ordrng 1 w10870912 and 1 w10680219
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77345
leonard
Job Details:
10/31/2023
replaced broken lid latch and ran test cycle. test ok; used 1 W11513248 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Humble, TX 77396
leonard
Job Details:
10/31/2023
order parts 2wgt; ordrng 1 W11594670 (control box) and 1 W11618502 (wire harness) and 1 W11562215 (defrost heater) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Atascocita, TX 77346
leonard
Job Details:
10/31/2023
order part 2wgt; ordrng 1 W11173599 (housing)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
replaced broken cam and belt and ran test cycle. test ok; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/31/2023
replaced door dl auth# is w197920nl1.5
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7230HW0
Near Sugar Land, TX 77498
roosevelt
Job Details:
10/31/2023
checked and didnt find any problems all function worked as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Sugar Land, TX 77479
roosevelt
Job Details:
10/31/2023
replaced bad pump and motor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Houston, TX 77053
roosevelt
Job Details:
10/31/2023
checked and ajusted door seal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77053
roosevelt
Job Details:
10/31/2023
checked and didnt find any problems with unit ajusted temp. setting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Galveston, TX 77554
donnie
Job Details:
10/31/2023
Replaced icemaker and dispenser ice bin. Operations are correct now
We serviced a
WHIRLPOOL OVEN
Model KSEB900ESS3
Near Beach City, TX 77523
ricky
Job Details:
10/31/2023
"needs bake bnr and cnts, est pending"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
replaced broken terminal block kit and checked all operations. ck ok; used 1 279318 (TERMINAL) from stock
We serviced a
WHIRLPOOL RANGE
Model WOES3030LS00
Near Roman Forest, TX 77357
leonard
Job Details:
10/31/2023
replaced faulty control panel and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Baytown, TX 77521
ricky
Job Details:
10/31/2023
"needs hub and plate, est declined"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Houston, TX 77098
Clayton
Job Details:
10/31/2023
checked unit adjusted the drain hose and checked operation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Alvin, TX 77511
chris
Job Details:
10/31/2023
Found faulty ice maker part order ; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Alvin, TX 77511
chris
Job Details:
10/31/2023
Found faulty control and heater harness part order ; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Galveston, TX 77551
donnie
Job Details:
10/31/2023
Error code for wash motor ; ordrng 1 W11460946 (Motor/sump)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Pasadena, TX 77505
ricky
Job Details:
10/31/2023
found and cleared off balance code
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Richmond, TX 77406
raul
Job Details:
10/31/2023
Upon arrival customer showed me a video of dishwasher leaving condensation on tub. I called techline and they said it's normal since stainless steel pulls moisture from dishes. Sr # 7737682869
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Montgomery, TX 77356
james
Job Details:
10/31/2023
Checked unit and turned the mullion heaters on 1005 of time to help prevent condensation at doors. No drip at dispenser found and all lights are working at this time. Unit checks ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77303
james
Job Details:
10/31/2023
Checked unit and found vent from wall to exit from house to be blocked. Used airflow meter with vent line connected to unit poor airflow. With vent line disconnected from unit good airflow. Advised customer and management at apt office the vent must be cleaned from wall to exit from house. Advised customer NOT TO USE unit until vent is cleaned.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Spring, TX 77382
james
Job Details:
10/31/2023
Order parts reschedule with customer2wgt; ordrng 1 W11397192 (W11397192)
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Galveston, TX 77554
donnie
Job Details:
10/31/2023
Unit needs gearcase $248.00 agitator $143.00 labor $300.00 house call $149.95 tax $69.45 total $911.30 customer is buying a new unit
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Tomball, TX 77377
Josue
Job Details:
10/31/2023
"Error codes: F8E2, F9E1, F10E1, F10E2. Cleared codes. Releveled unit. Cleared obstruction from float switch. Unit drains without hose attached to disposal, and also reattached. Could not duplicate issue at this time. Customer to run clean cycle with affresh. Customer paid service fee authorization # b08931"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Fulshear, TX 77441
martin
Job Details:
10/31/2023
"Replaced parts list, tested and working properly now"
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS01
Near Sugar Land, TX 77478
derrick
Job Details:
10/31/2023
Repaired kinked drain line and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Sugar Land, TX 77479
derrick
Job Details:
10/31/2023
Replaced defective damper and checked operation of unit ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW08
Near Tomball, TX 77377
gary
Job Details:
10/31/2023
"Replaced complete door switch assembly mag, and main transformer. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details:
10/31/2023
"Attempted repair, basket/washplate have ceased up not allowing removal of gearcase. Ordering replacement tub, basket and washplate assembly ; ordrng 1 W11510461 (Wash plate) and 1 W11513243 (Basket) and 1 W11551646 (Spaner) and 1 W11568797 (Filter) and 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77053
derrick
Job Details:
10/31/2023
Replaced defective lid latch and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model WED6120HW3
Near Arcola, TX 77583
derrick
Job Details:
10/31/2023
Order blower wheel; ordrng 1 WP697772 (Wheel)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near League City, TX 77573
angel
Job Details:
10/31/2023
Needs new capacitor ; ordrng 1 W11395618 (Capacitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Webster, TX 77598
angel
Job Details:
10/31/2023
Replaced inner basket and suspension also corrected rear panel per service pointer all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Tomball, TX 77377
Josue
Job Details:
10/31/2023
"THIS IS NOT A CALL BACK, THIS IS A NEW ISSUE. Replaced water inlet valve. Ran ops. All operations are correct now. Customer OK."
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM00
Near Magnolia, TX 77355
Josue
Job Details:
10/31/2023
Replaced ice maker asy. Rebooted unit. All operations are correct now. Customer to monitor temperatures. Customer paid balance 307.91 with authorization #031912
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Pinehurst, TX 77362
Josue
Job Details:
10/31/2023
"Uninstalled hub and basket asy. Replaced gearcase, rotor, stator, clutch, and slider. Reinstalled. Releveled unit. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. DOUBLE LABOR"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Conroe, TX 77304
Josue
Job Details:
10/31/2023
Capacitor broken. Replaced capacitor. Recalibrated. Ran diagnostics. All operations are correct now. Customer OK. ; used 1 W11395618 (Capacitor) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Conroe, TX 77304
Josue
Job Details:
10/31/2023
Replaced ctrl elec. ran tests. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
raul
Job Details:
10/31/2023
Replaced heating element and thermistor. I turn unit and it stayed on. Waited 10 min and unit was still working properly. Short was on heating harness.
We serviced a
MAYTAG RANGE GAS
Model MGT8720DS00
Near New Caney, TX 77357
leonard
Job Details:
10/31/2023
replaced shorted control board and membrane and checked all operations. ck ok
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Alvin, TX 77511
chris
Job Details:
10/31/2023
Replaced faulty fuse and control. Unit is now working as intended no leaks at this time
We serviced a
AMANA WASHER
Model NTW4519JW
Near Fulshear, TX 77441
martin
Job Details:
10/31/2023
"Replaced basket, rods, and wash plate Customer still not convinced its an unbalanced issue rather the machine. Called tech line to add to the already SR# 7737205133"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near La Marque, TX 77568
angel
Job Details:
10/31/2023
Replaced faulty control and all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Houston, TX 77009
Louis R
Job Details:
10/31/2023
Replaced bad harness and drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH2
Near Santa Fe, TX 77510
chris
Job Details:
10/31/2023
Replaced faulty control and owi sensor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Magnolia, TX 77355
gary
Job Details:
10/31/2023
"Ran diagnostics, ordering complete replacement freezer door; ordrng 1 Lw11258439 (Door) and 1 W11542651 (Handle)"