We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77085
Jordan
Job Details:
08/15/2024
Installed new latch (W11457841) due to lid not latching properly. All operations are correct.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Houston, TX 77085
Jordan
Job Details:
08/15/2024
Diagnosed dryer not heating properly. Crushed vent hose preventing proper airflow. Unit operations are correct.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB
Near Conroe, TX 77304
John
Job Details:
08/15/2024
changed out mag cap and diod unit checked out needs dl aurth as prevas noted!!!!
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77062
Corey
Job Details:
08/15/2024
"Replaced shorted control board, all functions normal"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conroe, TX 77304
John
Job Details:
08/15/2024
checked unit out vent at roof was open cust to get vent fixed
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Conroe, TX 77304
John
Job Details:
08/15/2024
checked unit out used thermal couple unit had temps of 37.2f in fridge at this point unit has good temps cust had fruits and veg open in boles cust not happy called tec line doc with them talked with brandon 7739713726
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77099
raul
Job Details:
08/15/2024
"Upon arrival, I ran diagnostic and didn't find any error codes. I ran a drain and spin cycle and did not recreate sound. Customer hears a sound that I could not recreate. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Houston, TX 77082
raul
Job Details:
08/15/2024
"Upon arrival found a short on voltage line of the power cord. I Recommended customer not to use dryer. I also left dryer unplug. Will need a block terminal, and terminal wiring. ; ordrng 1 WP3397659 (Block terminal) and 1 279318 (Terminal) and 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77082
raul
Job Details:
08/15/2024
Will need latch; ordrng 1 W11513248 (Latch)
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Humble, TX 77346
leonard
Job Details:
08/15/2024
order part; ordrng 1 W11620481 (control board)
We serviced a
WHIRLPOOL RANGE
Model WFE770OFZ2
Near Richmond, TX 77407
raul
Job Details:
08/15/2024
"Will need broil element, bake element, sensor and convection fan; ordrng 1 W10544951 (Broil element) and 1 W10833885 (Sensor) and 1 W10903746 (Convection fan) and 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LS4
Near Richmond, TX 77407
raul
Job Details:
08/15/2024
Upon arrival unit tripped breaker as soon as turning on top burners. Upon inspection there was a loose wire touching metal of rear right burner. I reinstalled it and unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Richmond, TX 77469
Russell
Job Details:
08/15/2024
missing part; ordrng 1 W11478523 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rosenberg, TX 77469
Edwin
Job Details:
08/15/2024
Upon arrival i replaced parts. After replacement tested unit . No more beeping sounds. Unit tested. Unit is working as designed.
We serviced a
JENNAIR DISHWASHER
Model JDB9000CWS3
Near Houston, TX 77005
derrick
Job Details:
08/15/2024
Order adjusters; ordrng 1 WPW10546503 (Adjuster)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Houston, TX 77096
derrick
Job Details:
08/15/2024
Replaced shorted console and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pasadena, TX 77502
Derrick
Job Details:
08/15/2024
Replaced shorted drain pump unit is not working as designed
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Houston, TX 77089
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 W11561439 (Harness) and 1 W11507531 (Electrode)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ
Near Houston, TX 77089
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Montgomery, TX 77316
james
Job Details:
08/15/2024
Checked unit and replaced open lower harness due to drain pump wire broken. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM
Near Houston, TX 77055
Damarcus
Job Details:
08/15/2024
Found control needed recalibrate working fine now
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Houston, TX 77008
Damarcus
Job Details:
08/15/2024
Found unit working fine
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Houston, TX 77018
Damarcus
Job Details:
08/15/2024
Replace bad disp
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77036
derrick
Job Details:
08/15/2024
Put belt on properly and checked operation ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Friendswood, TX 77546
Corey
Job Details:
08/15/2024
"Replaced warped icemaker, all conf"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Houston, TX 77075
Derrick
Job Details:
08/15/2024
"Checked unit to find all ops working as designed on arrival,,,no abnormal noises heard during diagnosis technician informed customer that noises is not part of the warranty mechanical failure is all noises are normal operating noises this call was documented with Whirlpool care and there is a service request on the document pictures if customer calls back for this same issue please refer her to Whirlpool unit is OK"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Friendswood, TX 77546
Corey
Job Details:
08/15/2024
"Assisted tech job, replaced faulty compressor"
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Houston, TX 77062
Derrick
Job Details:
08/15/2024
Check unit and replace leaking icemaker unit is OK
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77011
ricky
Job Details:
08/15/2024
needs mtr; ordrng 1 w10396029 and 1 694089 and 4 w10561321s
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW2
Near Channelview, TX 77530
ricky
Job Details:
08/15/2024
needs valve; ordrng 1 w11094592 and 4 w10687506s
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS0
Near Katy, TX 77493
martin
Job Details:
08/15/2024
"Found harness getting stuck, adjusted and retested Working properly now"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Katy, TX 77449
martin
Job Details:
08/15/2024
"Replaced capacitor and actuator with truck stock ; used 1 W11395618 (Capacitor), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Cypress, TX 77429
Sarom
Job Details:
08/15/2024
Need damper; ordrng 1 W11187091 (damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Fulshear, TX 77441
raul
Job Details:
08/15/2024
Assisted MY
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Houston, TX 77018
Damarcus
Job Details:
08/15/2024
Found bad Im replacing same part all tested ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Channelview, TX 77530
ricky
Job Details:
08/15/2024
needs harness and pump; ordrng 1 w11368616 and 1 w11335100 and 1 w11259498
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Sugar Land, TX 77479
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit. After inspection unit has bad timer and console broken. Unit had back panel removed with wires exposed. I explain to customer that we don't know what else can be bad for the fact that it was messed with (pictures attached) Safety SR#7739602119.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Sugar Land, TX 77479
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit. Low water pressure making dispensing noises at the back water line. Removed filter good water pressure now. I showed customer water dispensing normal.Made customer aware of bad filter being the culprit ( pictures attached). Tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Sugar Land, TX 77498
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit after inspection. Doors sealing correctly no frost detected (pictures attached). I made customer aware of doors being properly closed. Tested unit. Unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Sugar Land, TX 77478
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit. Error code F5E2 was detected lid open when door latch locked(Picture attached). I ran cycle everything is working . Tested components unit working. I made customer aware of lid staying open when door latch activates can cause unit not finish cycle. User error.Tested unit. Unit is working as designed. SR#7739716322
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Missouri City, TX 77459
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit. After inspection no error codes. Ran cycle no leaks detected. Tested unit. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Arcola, TX 77583
roosevelt
Job Details:
08/15/2024
Check and remove broken glass from drain pump and all function worked in drained OK
We serviced a
WHIRLPOOL DRYER
Model WED6605MW
Near Rosharon, TX 77583
roosevelt
Job Details:
08/15/2024
blower wheel knee replacing; ordrng 1 WP697772 (blower wheel) and 1 w11364931 (motor)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS06
Near Richmond, TX 77469
Russell
Job Details:
08/15/2024
"took unit down to replaced/repair motor, and connection. unit tested ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Richmond, TX 77469
Russell
Job Details:
08/15/2024
replaced sump. unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Fulshear, TX 77441
martin
Job Details:
08/15/2024
"Replaced compressor,evaporator and drier"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Spring, TX 77382
gary
Job Details:
08/15/2024
"Ran diagnostics, replaced actuator assembly in gearcase. All functions checked ok at this time.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tomball, TX 77375
gary
Job Details:
08/15/2024
"Unable to reach customer, will need reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ11
Near Magnolia, TX 77355
gary
Job Details:
08/15/2024
"Ran diagnostics, replaced main control, thermistor and heater assembly. All functions checked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77048
Derrick
Job Details:
08/15/2024
Replace defective icemaker unit is OK
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW0
Near Houston, TX 77061
Derrick
Job Details:
08/15/2024
check unit to find all operations work as designed on arrival. There are no malfunctions with the dryer. Customer was using all cycles. Was informed about the low capacity for a cycle will cause the unit to cut off if it is a small load unit is OK.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77049
Derrick
Job Details:
08/15/2024
Replace defective icemaker unit is OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near Houston, TX 77002
Louis R
Job Details:
08/15/2024
Found bad seal system and control/UI. Please provide quote to customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Houston, TX 77098
Louis R
Job Details:
08/15/2024
Fixed loose connection to control
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Houston, TX 77027
Louis R
Job Details:
08/15/2024
Control/ UI; ordrng 1 W11680389 (Control) and 1 W11591400 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, TX 77056
Louis R
Job Details:
08/15/2024
"Replaced heater, motor and harness. 90 day part failure"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Houston, TX 77056
Louis R
Job Details:
08/15/2024
Replaced bad UI & control.
We serviced a
JENNAIR FREEZER
Model JBZFL18IGX00
Near Sienna, TX 77459
derrick
Job Details:
08/15/2024
Order ice maker; ordrng 1 w11646196 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUW35X24DS
Near Houston, TX 77092
Gary L
Job Details:
08/15/2024
Found compressor not pumping. Evacuated Freon from unit. Removed and replaced compressor and drier. Recharged system
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77041
Gary L
Job Details:
08/15/2024
Found faulty control. Removed and replaced control. Checked operation
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Houston, TX 77041
Gary L
Job Details:
08/15/2024
Found element broken. ; O-emld tckt
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Houston, TX 77086
Gary L
Job Details:
08/15/2024
Needs element ; ordrng 1 Wp3387747 (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77078
Gary L
Job Details:
08/15/2024
Found fresh food fan shorted. Removed and replaced refrigerator compartment fan assembly. Checked operation 03803d
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Katy, TX 77493
martin
Job Details:
08/15/2024
"Per customer complaint He thinks the blower fan running after finishing cooking in the oven is not normal and thinks the unit is still ON Reset control Ran diagnostics and no codes foundExplained to customer the function of cooling fan and how long it could take to cool down, meanwhile it would stay onControl panel is working and responding correctly Unit is working as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77063
jerrell
Job Details:
08/15/2024
Need to order; ordrng 2 W11161898 (Hinge receiver)s and 2 W10857234 (Door hinge)s
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77079
jerrell
Job Details:
08/15/2024
Adjusted legs ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77048
chris
Job Details:
08/15/2024
Found loose connection at door switch. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL RANGE
Model WFE770OFZ2
Near Richmond, TX 77407
raul
Job Details:
08/15/2024
"Will need broil element, bake element, sensor and convection fan; ordrng 1 W10544951 (Broil element) and 1 W10833885 (Sensor) and 1 W10903746 (Convection fan) and 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Porter, TX 77365
leonard
Job Details:
08/15/2024
repaired loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Humble, TX 77346
leonard
Job Details:
08/15/2024
adjusted and realigned upper door switch cam and switch and checked operation. ck ok
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LS4
Near Richmond, TX 77407
raul
Job Details:
08/15/2024
Upon arrival unit was in shop. After inspecting unit ignitor wire in front left was touching metal housing. Reinstalled and tested. Unit is no longer tripping breaker.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Porter, TX 77365
leonard
Job Details:
08/15/2024
order parts 2man 3wgt; ordrng 1 279811 (motor!dryer) and 1 W11629601 (control board) and 1 W11662155 (wire harness)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Houston, TX 77048
chris
Job Details:
08/15/2024
Found faulty thermal fuse. Replaced fuse. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL OVEN
Model WEE515S0LS2
Near Houston, TX 77020
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 W11542168 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Dickinson, TX 77539
donnie
Job Details:
08/15/2024
"Pre ID board , ui valve; ordrng 1 W11510466 (Board) and 1 W11662157 (Ui) and 1 W11220230 (Valve) and 1 W11568984 (Wiring harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77469
Edwin
Job Details:
08/15/2024
Upon arrival I diagnosed unit. After inspection door switch had faulty lose connector. After repair tested unit. Unit is working as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77024
jerrell
Job Details:
08/15/2024
Tech assist for LR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Cypress, TX 77433
Sarom
Job Details:
08/15/2024
"Need to estimate that not cover , reschedule; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rosharon, TX 77583
derrick
Job Details:
08/15/2024
Order dispenser assembly; ordrng 1 W11569112 (Dispenser)
We serviced a
JENN-AIR ICEMAKER
Model JUIFN15HX00
Near Beach City, TX 77523
Derrick
Job Details:
08/15/2024
Order parts ; ordrng 1 F2wc9i1 (Filter)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS7
Near Houston, TX 77009
Damarcus
Job Details:
08/15/2024
Order part and reschedule ; ordrng 1 W10833885 (SENSOR)
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Houston, TX 77055
Damarcus
Job Details:
08/15/2024
Order parts and reschedule ; ordrng 1 W11580057 (COMPRESSOR) and 1 W11594670 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Galveston, TX 77550
donnie
Job Details:
08/15/2024
Evaporator fan motor locked up; ordrng 1 W11024089 (Evap motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Galveston, TX 77550
donnie
Job Details:
08/15/2024
No error codes in diagnostics. Unit will not run cycle ; ordrng 1 W11670519 (Lid lock) and 1 W11626074 (Board) and 1 W11675701 (Hmi)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77048
chris
Job Details:
08/15/2024
Replaced faulty cam and shifter. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, TX 77048
chris
Job Details:
08/15/2024
Duplicate ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/15/2024
Replace all parts that was advised by Techline
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Houston, TX 77045
roosevelt
Job Details:
08/15/2024
replaced bad suspension and leveled washer; used 1 W11130362 (SUSPENSION) from stock
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Houston, TX 77045
roosevelt
Job Details:
08/15/2024
Checked all elements and burners all operation worked in heated found no problem with this unit
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Houston, TX 77053
roosevelt
Job Details:
08/15/2024
replaced bad igniter; used 1 W11176454 (IGNTR OVEN) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT550SAPB
Near Houston, TX 77045
roosevelt
Job Details:
08/15/2024
Customer is not missing in a pause there's no broken legs we'll have to get installed as to adjust and raise dishwasher and space is too tall for dishwasher
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS
Near Missouri City, TX 77459
roosevelt
Job Details:
08/15/2024
replaced parts
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD00
Near Galveston, TX 77550
donnie
Job Details:
08/15/2024
Replaced ice bin and defrosted return air duct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Galveston, TX 77551
donnie
Job Details:
08/15/2024
"Replaced heater with wiring harness,board and thermistor"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW07
Near Santa Fe, TX 77510
donnie
Job Details:
08/15/2024
Replaced dead control board. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Webster, TX 77598
donnie
Job Details:
08/15/2024
Error code in diagnostics for actuator. Replaced actuator. Operations are correct now; used 1 W11481722 (Actuator) from stock
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Spring, TX 77382
Joshua
Job Details:
08/15/2024
"Ordering high level thermostat, cut off fuse; ordrng 1 WP8573713 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Cypress, TX 77429
Sarom
Job Details:
08/15/2024
Reconnected water filter housing
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Houston, TX 77020
ricky
Job Details:
08/15/2024
need mtr; ordrng 1 w11527847 and 1 w11184028 and 1 w11416362
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Mont Belvieu, TX 77523
ricky
Job Details:
08/15/2024
found and replaced noisey mtr