We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Houston, TX 77096
anthony
Job Details: 04/13/2022
Replaced faulty housing and water tube all ok no problems
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Booth, TX 77469
raul
Job Details: 04/13/2022
Will also need a heater; ordrng 1 Wp3387747 (Heater Element) and 1 W10909685 (Thermal fuse) and 1 280148 (Thermal cut off)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Houston, TX 77070
kayla
Job Details: 04/13/2022
Sensor goes off when not enough air flow. Mrs just got vents cleaned and all air flow is functioning with dryer. All temperatures good on highs and lows. Mrs to monitor unit. All operations are correct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Houston, TX 77070
kayla
Job Details: 04/13/2022
Replaced part. Rebooted unit. Educated Mrs on filter status and UI functionality. Mrs to monitor unit and use refrigerator thermometers if need be. All operations are correct.
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Webster, TX 77598
alfredo
Job Details: 04/13/2022
"Found faulty door henges ,, properly reinstalled door henges unit is now locked as intended"
We serviced a
IKEA DISHWASHER
Model IUD8555DX4
Near League City, TX 77573
alfredo
Job Details: 04/13/2022
"Found loose connection at terminal block, and no power from outlet, properly reinstalled loose connection at thermal block, and inform customers to have power checked"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Richmond, TX 77406
raul
Job Details: 04/13/2022
When trying to run diagnostics the screen will go blank. It didnt let me run diagnostics. It will need a control board and console. ; ordrng 1 W11510463 (Control board) and 1 W11478525 (Console)
We serviced a
JENN-AIR COOKTOP
Model JEC0530ADB
Near La Porte, TX 77571
ricky
Job Details: 04/13/2022
"needs lf bnr, nla"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, TX 77362
gary
Job Details: 04/13/2022
Call canceled at door. Customer going through home warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Pasadena, TX 77505
ricky
Job Details: 04/13/2022
found and replaced shorted parts
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Richmond, TX 77406
raul
Job Details: 04/13/2022
After replacing control board i still didnt get dryer to power on. I called tech line and after checking voltage we find that were loosing neutral voltage. After tracing the voltage the voltage at plug is 84v on one line and 155v on the other line. Tech line advice for customer to contact electrician to get that fix first.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Texas City, TX 77590
alfredo
Job Details: 04/13/2022
Found pkink drain hose properly reinstalled drain hose unit is now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Tomball, TX 77375
gary
Job Details: 04/13/2022
After further inspection found damaged wiring. Customer advised on needing complete new freezer door assembly ; ordrng 1 Lw11037733 (Door)
We serviced a
WHIRLPOOL KITCHEN
Model KUIX535HPS
Near Cypress, TX 77429
donnie
Job Details: 04/13/2022
"Replaced shorted sump pump, operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cypress, TX 77429
donnie
Job Details: 04/13/2022
"Replaced water reservoir in ceiling, operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Houston, TX 77070
donnie
Job Details: 04/13/2022
Replaced inlet water valve. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Montgomery, TX 77316
gary
Job Details: 04/13/2022
Replaced main control board and switch assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL OVEN
Model MEW7627DS01
Near Houston, TX 77071
anthony
Job Details: 04/13/2022
"Needs 2x labor to uninstall and reinstall ; ordrng 1 W10712119 (Control) and 1 WPW10770784 (Control) and 1 WP4449751 (Thermostat), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Richmond, TX 77407
martin
Job Details: 04/13/2022
Needs control board and User Interface ; ordrng 1 W11558182 (Control board) and 1 W11518204 (User Interface)
We serviced a
JENN-AIR OVEN
Model JDRP548HL00
Near Houston, TX 77079
jerrell
Job Details: 04/13/2022
Need to order; ordrng 1 W11320025 (MANIFOLD) and 1 W11320019 (MANIFOLD) and 1 W11319204 (CNTRL-ELEC) and 1 W11317944 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Katy, TX 77494
martin
Job Details: 04/13/2022
Inspected DW and found error code F9E1 LONG DRAINFound drying hose kinked and not allowing full drain pressures therefore creating long drain times. Cleared code.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pinehurst, TX 77362
gary
Job Details: 04/13/2022
Replaced bad burner assembly in unit. All functions checked ok at this time
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77080
jerrell
Job Details: 04/13/2022
Installed listed parts all test normal.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Pasadena, TX 77505
ricky
Job Details: 04/13/2022
needs valves; ordrng 1 w11451511 and 1 W10341320 (inlet valve) and 1 w11232848
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Hitchcock, TX 77563
miguel
Job Details: 04/13/2022
checked over unit. found bad cntrl and cntrl pnl. instaled new cntrl and cntrl pnl. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near League City, TX 77573
miguel
Job Details: 04/13/2022
checked over unit. found bad ice maker.instaled new ice maker. unit working as designed
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, TX 77063
anthony
Job Details: 04/13/2022
Ran unit on empty and noise isnt there customer to no unit and will call back if issue returns
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Huffman, TX 77336
donnie
Job Details: 04/13/2022
Helped LV repair refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA02
Near Houston, TX 77057
anthony
Job Details: 04/13/2022
Replaced faulty led assembly all ok no problems ; used 1 W11462342 (Led) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Houston, TX 77096
ben
Job Details: 04/13/2022
checked unit found the control panel shorted the customer will call back to repair
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204GPS
Near Pearland, TX 77584
chris
Job Details: 04/13/2022
Found faulty control and user interface part order ; ordrng 1 W11165146 (User interface) and 1 W11305303 (Control)
We serviced a
JENN-AIR FREEZER
Model JS48NXFXDE01
Near Houston, TX 77096
ben
Job Details: 04/13/2022
order part; ordrng 12 w11484836 (led module)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77025
ben
Job Details: 04/13/2022
order part; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW
Near Houston, TX 77025
ben
Job Details: 04/13/2022
checked unit removed excess lint from the blower wheel and checked operation
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77005
ben
Job Details: 04/13/2022
order part; ordrng 1 w11596134 (water line)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/13/2022
bad control; ordrng 1 w11556725 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB01
Near La Marque, TX 77568
chris
Job Details: 04/13/2022
Found major roach infestation. Attached photos and to log with tpss
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXNGMBS01
Near Katy, TX 77494
martin
Job Details: 04/13/2022
Inspected freezer and found motor not coming On. Compressor coming on properly and pulling heat also correct frost patterns. Issue is that fan not coming on and moving airflow. Providing customer quote for replacing Freezer motor WPW10188389 Fan Blade WP2169142 Wire Harness W10290502
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Katy, TX 77423
martin
Job Details: 04/13/2022
OOWInspected freezer ice maker and found arm on shut off position. Reset arm and right away water valve opened up and filled ice maker.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Magnolia, TX 77355
gary
Job Details: 04/13/2022
Ran diagnostics documented on going leak issue with tech line will need to replace inner door panel and hinge SR-7733419761 ; ordrng 1 W11559689 (Door) and 2 W11573703 (Hinge)s
We serviced a
WHIRLPOOL DRYER
Model MGD5830TW0
Near West University Place, TX 77005
ben
Job Details: 04/13/2022
checked unit found the burner leaking gas the burner asmy needs to be replaced the customer will call back to repair
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Houston, TX 77005
ben
Job Details: 04/13/2022
checked unit reset the controls and checked operation
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Sugar Land, TX 77479
roosevelt
Job Details: 04/13/2022
checkec and washer is working as designed customer brother over the phone cursed me out and told me to get out of home... not coming back to this customer
We serviced a
WHIRLPOOL OVEN
Model WOD51ES4ES00
Near Sugar Land, TX 77478
roosevelt
Job Details: 04/13/2022
checked and found bad door latch and control... control # is w10807576 at 607.92 and latch is wpw10195934 at 316.80 and lb is 329.95 for a total of 1358.18 if customer decides to repaire
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW3
Near Tomball, TX 77377
kayla
Job Details: 04/13/2022
Mrs had to get vents cleaned because it burned out the igniter and thermostats. Ordering parts. 3 wgt; ordrng 1 WP3391912 (Thrmstr fix) and 1 WP8573713 (Cut off trml) and 1 279311 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77377
kayla
Job Details: 04/13/2022
No error codes. Unit rocking basket in tub abnormally. Found loose lock nut on inner basket to gearcase. Repaired lock nut. Rebooted unit. Unit is still not allowing any cycles to start or run. Ordering ctrl board. Customers not happy with new product and will call Home Depot for exchange. 2 wgt; ordrng 1 W11481116 (Ctrl encoder) and 1 W11513246 (ACU)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cypress, TX 77429
kayla
Job Details: 04/13/2022
Needs new valve in washer. Mrs household plumbing not up to par. Mrs will contact plumber. Ordering part.2 wgt; ordrng 1 W11513255 (Water valve)
We serviced a
WHIRLPOOL OVEN
Model WFG975H0HZ1
Near Missouri City, TX 77459
roosevelt
Job Details: 04/13/2022
checked and found that customer needs to clean her burners caps and all functon working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Tomball, TX 77375
kayla
Job Details: 04/13/2022
Unit was not installed after purchase 2 weeks ago because parts were missing/broken. Ordering parts. 2 wgt; ordrng 1 WPW10195536 (Inlet water) and 2 WP8531323 (Gasket)s and 1 WPW10508676 (Inlet nut)
We serviced a
WHIRLPOOL ICEMACHINE
Model KUIS18PNZB1
Near Houston, TX 77057
anthony
Job Details: 04/13/2022
5050# needs parts; ordrng 1 W10897719 (Valve) and 1 W11229574 (Tray)
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC0
Near Houston, TX 77098
ben
Job Details: 04/13/2022
order part; ordrng 1 W10328463 (coil-valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDBO3
Near Houston, TX 77061
ricky
Job Details: 04/13/2022
found and replaced broken sw
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Houston, TX 77011
ricky
Job Details: 04/13/2022
found and replaced shorted parts
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Richmond, TX 77406
raul
Job Details: 04/13/2022
"Replaced control board, console and latch"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77019
ben
Job Details: 04/13/2022
checked unit found the water filter stopped up the customer wil replace the filter
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Huffman, TX 77336
leonard
Job Details: 04/13/2022
replaced leaky refrigerator evaporator and low capacity compressor and replaced filter drier and recharged system. ck ok
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS00
Near Spring, TX 77389
kayla
Job Details: 04/13/2022
DIFF ISSUE: making too much ice.. replaced bin thermistor . All operations are correct now.
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Richmond, TX 77406
martin
Job Details: 04/13/2022
Assisted RY with 2man job
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Missouri City, TX 77459
roosevelt
Job Details: 04/13/2022
bad panle dl auth# is k12f1l0nl2; ordrng 1 w11400283 (panle)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fresno, TX 77545
roosevelt
Job Details: 04/13/2022
bad gearcase and customer not repairing
We serviced a
KITCHEN AID ICE MAKER
Model KUID308ESS2
Near Houston, TX 77042
jerrell
Job Details: 04/13/2022
Replaced Faulty water valve all test normal.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Friendswood, TX 77546
chris
Job Details: 04/13/2022
Found loose connection at previously installed control logged call with tech line 7733421274
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Seabrook, TX 77586
chris
Job Details: 04/13/2022
Assisted tech jc
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, TX 77059
chris
Job Details: 04/13/2022
Found that unit needs new door and control. Customer declined repair as it was too expensive. Wires at bottom of door are broken causing ice maker not to work. One wire shorted to ground causing control board to be affected
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Houston, TX 77089
chris
Job Details: 04/13/2022
Found loose connection at gas valve. Reinstalled loose connection. Unit is now working as intended
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77584
johnny
Job Details: 04/13/2022
Found faulty drip pan part order no return date ; ordrng 1 W10525237 (Drop pan) and 1 W10718060 (Left adapter)
We serviced a
WHIRLPOOL OVEN
Model WFE320MOJSO
Near Seabrook, TX 77586
johnny
Job Details: 04/13/2022
Found loose connection at terminal block readjusted connection unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Santa Fe, TX 77510
johnny
Job Details: 04/13/2022
Found faulty compressor part order no return date ; ordrng 1 W10879296 (Compressor) and 1 P (Mounting kit for comp)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Mont Belvieu, TX 77523
ricky
Job Details: 04/13/2022
found and resecured bake element asy and cycled
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSO48FMX02
Near Houston, TX 77070
kayla
Job Details: 04/13/2022
"Built in cabby. Ordering sealed system parts. 4 wgt. 2 tech with DO
We serviced a
JENN-AIR OVEN
Model JDRP548HL00
Near Houston, TX 77079
jerrell
Job Details: 04/13/2022
Need to order; ordrng 1 W11320025 (MANIFOLD) and 1 W11320019 (MANIFOLD) and 1 W11319204 (CNTRL-ELEC) and 1 W11317944 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Atascocita, TX 77346
leonard
Job Details: 04/13/2022
adjusted compressor tubing to prevent rubbing and rattling noise. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SBS2
Near Conroe, TX 77385
james
Job Details: 04/13/2022
Checked unit and replaced upper rack tracks due to seperation per Technical Service Pointer #: W11296667. Ran test yccle and unit checks ok.S-Code S22916 to cover parts & labor
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Hockley, TX 77447
gary
Job Details: 04/13/2022
Closing ticket
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS05
Near Richmond, TX 77406
raul
Job Details: 04/13/2022
Upper oven door not engaging the latch. Will need upper latch. ; ordrng 1 W10883049 (Upper oven Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60HXSS5
Near Houston, TX 77056
jerrell
Job Details: 04/13/2022
Need to order ; ordrng 1 WPW10531320 (PUMP-DRAIN)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Houston, TX 77055
jerrell
Job Details: 04/13/2022
Called trade Partners talked to Brynn to update about the install and the environment of the machine. File number 7733249641
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77079
jerrell
Job Details: 04/13/2022
Tech to close ticket per office.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAM00
Near Houston, TX 77057
jerrell
Job Details: 04/13/2022
Need to order; ordrng 1 W11088499 (CNTRL-ELEC)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Houston, TX 77063
jerrell
Job Details: 04/13/2022
Need to order called Techline talked to Travis confirmed 7733411403 file number; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11478526 (PANEL-UI)
We serviced a
WHIRLPOOL ICEMAKER
Model JIM158XYRS2
Near Houston, TX 77079
jerrell
Job Details: 04/13/2022
Need to order; ordrng 1 W11542867 (PUMP) and 1 W10897719 (Valve) and 1 1901a (Drain pump)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Houston, TX 77080
jerrell
Job Details: 04/13/2022
Installed listed parts all test normal.
We serviced a
KITCHENAID OVEN
Model KBHS109BSS00
Near Montgomery, TX 77316
gary
Job Details: 04/13/2022
"Ran diagnostics, quoting customer for main appliance manager and interlock assembly \ laborW11033422 (160.08)W10915648 (313.04)Pending further action"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near San Leon, TX 77539
chris
Job Details: 04/13/2022
Found faulty shift actuator. Replaced faulty part. Unit is now working as intended. ; used 1 W10913953 (Shift actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Houston, TX 77031
anthony
Job Details: 04/13/2022
Needs parts; ordrng 1 W11461688 (Panel) and 1 W11242133 (Cover) and 1 W11412695 (HMI)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW
Near Channelview, TX 77530
ricky
Job Details: 04/13/2022
unit replaced per office close so
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Spring, TX 77379
donnie
Job Details: 04/13/2022
"Defrosted freezer, removed all shelving and evap cover. There is no funnel in freezer drain only insulation. Called tech line Steve Ref#7733417488"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Houston, TX 77085
roosevelt
Job Details: 04/13/2022
bad gearcase dl auth# is w12eyw0nl2; ordrng 1 w11454741 (gearcase) and 1 W10721967 (drive pulley)
We serviced a
WHIRLPOOL DISHWASGER
Model WDF520PADM7
Near Cypress, TX 77433
donnie
Job Details: 04/13/2022
"Replaced vent ,gasket and soap dispenser . Operations are correct now"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pearland, TX 77584
johnny
Job Details: 04/13/2022
Found faulty boards replaced boards unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL DRYER
Model MGDB835DW4
Near Galveston, TX 77554
miguel
Job Details: 04/13/2022
checked over unit. found bad cntrl board. instaled new cntrl board. unit working as designed
We serviced a
WHIRLPOOL RANGE GAS
Model WFG320M0BB2
Near Houston, TX 77034
chris
Job Details: 04/13/2022
Unit is not lighting the flame throughout the whole burner tube cause if excess gas to escape the unit through the door part order ; ordrng 1 W11220387 (Burner) and 1 W11176454 (Igniter) and 1 WP98014893 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Houston, TX 77034
chris
Job Details: 04/13/2022
Found loose connection at control that caused water not to enter unit. Reinstalled loose connection. Unit is now working as intended
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Magnolia, TX 77355
gary
Job Details: 04/13/2022
"Ran diagnostics, unit will need complete stator, gearcase and basket replacement quoting customer l
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Baytown, TX 77521
ricky
Job Details: 04/13/2022
"diff issue, found and resecured tub ring"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Galveston, TX 77554
miguel
Job Details: 04/13/2022
checked over unit. found bad water valve. instaled new water valve. unit working as designed.; used 1 W11175771 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Houston, TX 77047
chris
Job Details: 04/13/2022
Found faulty thermal fuse part order ; ordrng 1 WPW10545255 (Thermal fuse)
We serviced a
KITCHEN AID OVEN
Model KOSE500ESS05
Near Conroe, TX 77304
james
Job Details: 04/13/2022
Order parts reschedule with customer; ordrng 1 W10883049 (latch-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Mont Belvieu, TX 77523
ricky
Job Details: 04/13/2022
ran diag to reset sensor and cycled
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Baytown, TX 77523
ricky
Job Details: 04/13/2022
found and replaced worn parts