DIFFERENT ISSUE. THIS IS NOT A CALLBACK. disconnected water line to unit to clear sediment from water line. unit tested ok.

Replaced bad harness.

Replaced stripped gear case and cam and checked operation ok

Repaired locked lid switch and checked operation of unit ok

Done see damage but cavity may have been squeezed by forklift because doors also rubbing at bottom. Called in to tech line.

Diagnosed unit and found unit not cooling has shorted compressor replaced pump on previous repair made a full bin of ice for 2 days then stopped cooling ordered parts; ordrng 1 W10536005 (Compressor) and 1 W10200037 (Drier)

Diagnosed unit and found clogged drain and shorted ice maker ordered part; ordrng 1 WPW10251076 (Icemaker)

Diagnosed unit and found loose connection at the temp sensor burned in ran and tested unit checks ok

Diagnosed unit and found roaches in the board shorting it out ; ordrng 1 W11567368 (Control board)

"Need W10515058 Assembly led ; ordrng 1 W10515058 (Led module) and 2 W10515057 (Assembly, LED Light)s"

Reconnected ice maker and checked all function

Reconnected valve and filter housing checked all function

Reconnected display ; saved tckt

Found defective wire harness replaced same part unit working now

Found Im bad replace same part unit working fine now

Found blower sensor not working replaced same part unit test tested OK now

Replace defective drain pump unit working OK now

Found loose wire harness to control repaired unit working OK now

Found different issue wiring is damaged replaced same part unit working OK now

Customer could not find model number will call back

"Upon arrival, I inspected the unit and found an F9E1 error code. I will need to replace the lower harness, as there was a break in the wire.; ordrng 1 W11643701 (Lower harness)"

Will need center burner valve ; ordrng 1 W11702872 (Center gas valve)

"replaced actuator,capacitor, drain pump and control board - unit is spinning, draining and operating as normal"

"Replaced the gearcase, control board, capacitor, suspension harness, and drain pump. Performed a test cycle to verify functionality; the unit is operating as designed with no part failures. After replacing the components, I informed the customer that off-balance issues are often caused by improper loading of items. Placing too much weight on one side of the drum can lead to the unit being off balance, resulting in excessive noise and undesirable movement. I advised the customer to review the user manual for proper loading instructions, especially for different load sizes, to prevent these issues in the future."

"replaced blower wheel, belt and 4 drum supports - unit is operating as normal"

"After replacing the water valve and running a full diagnostic test, we verified that the valves in your washing machine are functioning properly. We also tested the unit under normal operating conditions and confirmed it is working as designed.However, the noise you're hearing is still present, and it does not originate from or within the washing machine itself. Since all tests confirm the appliance is operating correctly and no parts within the unit require replacement, this indicates the noise is related to your homes plumbing system rather than the washing machine.Weve also noted that the noise of pipes vibrating can be heard in other parts of your home, which further suggests this is a plumbing issue rather than an issue with the appliance.The noise could be caused by factors such as:Water Hammer: A pressure surge that happens when water flow suddenly stops.Loose Pipes: Pipes that arent properly secured can vibrate when water flows through them.High Water Pressure: Excessive pressure can amplify noise in the pipes.Air in the Lines: Trapped air can create whistling or gurgling sounds.To address this, we recommend having a plumber inspect your plumbing system. They can provide solutions such as installing a water hammer arrestor, securing loose pipes, or adjusting your water pressure to eliminate the noise."

Bottom liner of Evan was not put in properly. Had to pull it out and re-put it back on all operations OK now.

Defrost heat is not kicking in need to replace the temp sensors and the defrost heater and possibly the control board ; ordrng 1 W10316428 (DEFROST HEATER) and 1 W10383615 (TEMP SENSOR)

Installed all parts on washing machine all operations OK units running good

Not getting a reading from the drain pump through the wire harness at the control port need to replace a control board wire harness and the drain pump. Customer had the unit uninstalled told her she needs to have it installed whenever I come back to put parts on.; ordrng 1 W11428994 (Control unit) and 1 W11335100 (Lower wire harness) and 1 W11259498 (Drain pump)

Installed all parts motor was broken and fan blade was damaged. Didnt need the fan housing all operations OK now after installation of parts.

"Door hinge was unscrewed from the inside, took it off and re-put it back on and then uninstalled the door and put it back on all operations OK now"

Installed part all operations OK

"Installed parts all operations OK customer was complaining about rails, but they had ice on them so it was a little hard to open told her to put some grease on them"

Order parts ; ordrng 1 W11130236 (Lid)

Check unit to find unit has a F5E3 which is door latch fault code technician replaced door latch. Unit is OK.

"Replaced defective bin stat ,,unit is ok and now working properly"

Technician could not change suspension rods due to the fact that customer has informed the technician that geek squad has worked on the unit 4 to 5 times and made it worse after the last repair. Customer was informed that he is being referred back to geek squad and the person he said worked on the unit was Jessica from the geek squad. Theres no Jessica that works at ASI appliance. Customer was referred back to Best Buy/geek squad.

Check unit to find customer has a shorted control caused by the GFCI outlet. He was informed to have outlet changed to a standard outlet before any parts can be ordered. Unit is OK.

Replace defective auger motor unit is OK

Replaced defective icemaker unit is OK

"unit needs idler, and belt.; ordrng 1 WP691366 (pulley-idr) and 1 341241 (belt,drive)"

Found blocked air flow. Repaired and checked operation ok

checked and replaced missing screws and all function ok

replaced broken harness auth# is w1ctax0al1.5; used 1 W11643701 (HARNS-WIRE) from stock

"needs fascia, est declined"

found and replaced hose

found and replaced worn part and releveled unit

needs act and clutch; ordrng 1 w10721967 and 1 w11398781

found and replaced new bad parts and cycled

found and removed coin between plate and cycled

need door; ordrng 1 w10340544 (door)

after attempting to run a manual harvest IM failure to to turn and drop ice - needs replacement IM ASSY; ordrng 1 2198597 (ICE MAKER ASSY)

Replaced ice maker

Heated oven to 500 degrees for 30 minutesTo allow Elements to fully cure. Breaker no longer tripping.

Replaced panel

Found dishwasher working as design customer added too much soap

Upon arrival the burners turned on but the left one never would cycle off. ; ordrng 1 WPW10434452 (FRONT LEFT) and 1 WP3149400 (FRONT RIGHT) and 1 WPW10348625 (CONTROL BOARD)

Upon arrival and after diagnosing I didnt see any error code or any issues. The unit passed a diagnostic cycle. I adjusted the legs a tad bit but nothing major. Unit working as designed

Replace switch unit not turning on have to order blower wheel original wheel is broken ; ordrng 1 WPW10349492 (Blower wheel)

Checked unit correct voltage coming into unit advised customer to get duct cleaned and breaker checked by professional customer explained about tripped breaker All functions tested properly unit is heating

Checked unit found error codes for over sud an lock failure all components are working like normal on unit cleared codes unit tested properly

Checked unit some items have built up ice inside of them thermistor not working properly ; ordrng 1 W11645127 (Diffuser)

Checked unit inverter is flashing 3 green signal service pointer show inverter failure and compressor not coming on; ordrng 1 W10629033 (Inverter)

Replaced console and control

Replaced panel

Reschedule to finish the seal system repair.Tech. informed ED_CSR ; saved tckt

Reconnected main board and checked all function

"Ran diagnostics, replaced main harness, control and latch assembly. All functions checked ok at this time"

"I replaced the compressor, evaporator, coil, valve and condenser, and found out the Drain hose and drain pump are leaking and cycling pump is not working ; ordrng 1 W11542867 (Pump) and 1 W11679650 (Bracket) and 1 1901A (Pump)"

order parts; ordrng 2 W11396790 (elements)s

order parts; ordrng 1 W11612307 (control panel) and 1 W11637581 (control board)

"Ran diagnostic replace basket, agitator and nut . When open machine customer noticed some rust at the brace front. Ordering brace; ordrng 1 W11381327 (Brace front)"

"Ran diagnostic adjusted agitator, all functions checked okay"

"Ran diagnostic, customer mentioned that periodically stop makin ice, ordering ice maker ; ordrng 1 W10873791 (Icemaker)"

"Ran diagnostic, ordering right front dual element burner; ordrng 1 W11517959 (Right front dual element)"

"Ran diagnostic replace door switches assembly, all functions checked okay Advice customer about clearing ventilation wasp nest found at duct.Left replacedd parts with customers"

"Replaced thermistor, evaporator thermistor ,motor"

changed out top unit is correct now

Replaced ui assy on double wall oven.

replaced faulty timer and checked operations. ck ok

Found bad Control shorted out replace same parts unit working OK now

Dropped parts off at door and placed retainer clips inside of box per builder.

Checked unit and adjusted augar shaft. Ran test cycle and unit checks ok.

changed out igniter unit checked out

checked unit out uninstald unit checked mag at this point unit working as disined dl number k1ctgu1al2 talked with jordan

checked unit out unit needs new control called saftey ordoring parts on new ticket talked with dominiqe

Consumer to purchase new unit

Checked unit and replaced leaky icemaker. Unit checks ok. Left old part with customer

"Ran diagnostics, temps and settings working as designed. Customer advised on removing items from freezer to allow for better air flow. All functions checked ok"

"Ran diagnostic replace console, console harness and control electric, all functions checked okay, customer mentioned issue with knobs not turning ordering knob; ordrng 1 W10872674 (Knob)"

Upon arrival and after diagnosing I noticed the water valve stayed on constantly. Will need parts ; ordrng 1 W11683481 (CONTROL BOARD) and 1 WPW10346525 (FLOAT) and 1 W11684258 (FILL VALVE)

"Upon arrival and after diagnosing I noticed 2 beads that were caught in the drum causing the noise. The heating element turned on and the had proper airflow. No parts needed, functioning as designed."

Upon arrival and after replacing the parts the unit is functioning as designed. The customer and I saw the dispenser door open.

Tightened loose rotor bolt on washer. Operations are correct

Found faulty valve part order; ordrng 1 W11641117 (Valve)

"Unable to replicate issue, all functions appear normal, temperature in normal range"

"Checked unit, found rc temp set to near freezing, adjusted to recommended range, performed function test, no other deficiencies found"

Installed high side heating parts for unit with loud popping noise from capacitor. Unit now operating properly.

Replaced bad heater & harness.