We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near West University Place, TX 77005
Louis R
Job Details:
12/20/2023
SD message ; ordrng 1 W11354542 (Stator) and 1 W11458345 (Drain pump) and 1 W11325572 (UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Bellaire, TX 77401
Louis R
Job Details:
12/20/2023
Replaced bad motor. Unit operating as normal.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Houston, TX 77024
Louis R
Job Details:
12/20/2023
"Replaced bad control, heater and harness"
We serviced a
WHIRLPOOL WASHER
Model MHW800AG0
Near Houston, TX 77055
Louis R
Job Details:
12/20/2023
Replaced parts. Unit operating as normal.
We serviced a
KITCHENAID COOKTOP
Model KGCU483VSS01
Near Fulshear, TX 77441
martin
Job Details:
12/20/2023
Customer complaint was that he smelled gas during the morning hoursArrived and gas valve was still ONDid not smell any gas and began to check for leaks with digital meter Checked all connections underneath and all burners both during ON and while off No leaks found. All burner valves turning ON and Off as designed Showed customer findings and also showed him that meter works as soon as gas is detected but no leaks detected at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fulshear, TX 77441
martin
Job Details:
12/20/2023
Replaced heater and thermistor
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Richmond, TX 77407
raul
Job Details:
12/20/2023
Will need pump and motor ; ordrng 1 W11025157 (Pump and motor)
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Houston, TX 77022
Gary L
Job Details:
12/19/2023
Ordering parts ; ordrng 1 285565 (Agitator)
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Spring, TX 77380
Josue
Job Details:
12/19/2023
Ordering door. ; ordrng 1 W11653626 (Stainless glass door)
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, TX 77080
Gary L
Job Details:
12/19/2023
Ordering parts ; ordrng 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Humble, TX 77338
leonard
Job Details:
12/19/2023
"replaced shorted surface holder and lamp and checked operation. ck ok; used 1 W10210871 (HOUSNGLMP), and 1 8206232A (BULBLIGHT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
Will need panel ; ordrng 1 W11367678 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Houston, TX 77080
Gary L
Job Details:
12/19/2023
Found gfci breaker tripping towards the end of cycle. Customer to call an electrician
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pinehurst, TX 77362
gary
Job Details:
12/19/2023
"Ran diagnostics, documented issue on inner hose chewed up. No further work approved at this time. Closing ticket"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
I inspected dryer and removed lint from vent line.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Spring, TX 77380
Josue
Job Details:
12/19/2023
Ordering door. ; ordrng 1 W11653626 (Stainless glass door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB
Near Galveston, TX 77551
donnie
Job Details:
12/19/2023
"Red console, overlay etc..; ordrng 1 W11230391 and 1 W11677714 and 1 W11230396"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
derrick
Job Details:
12/19/2023
Refrigerator replaced by Whirlpool
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/19/2023
bad console; ordrng 1 W11302460 (console) and 1 W11308807 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Missouri City, TX 77459
roosevelt
Job Details:
12/19/2023
checked and customer needs to defrost unit to much stuff in frezor and door wouldnt close all the way
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Sugar Land, TX 77478
roosevelt
Job Details:
12/19/2023
checked and heated door seal
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Sugar Land, TX 77498
roosevelt
Job Details:
12/19/2023
checked and ajusted evap harness
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Sugar Land, TX 77479
roosevelt
Job Details:
12/19/2023
replaced bad valve
We serviced a
JENNAIR REFRIGERATOR
Model JS42NXFXDE01
Near Sugar Land, TX 77498
roosevelt
Job Details:
12/19/2023
checked and bad modules and ajusted switch and led module service kit pt # is w11683242 at 284.78 and lb is 299.95 for a total of 632.97-162.32 bal will be 470.65 if customer wont to repaire
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Missouri City, TX 77459
roosevelt
Job Details:
12/19/2023
replaced bad panel
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
roosevelt
Job Details:
12/19/2023
bad control; ordrng 1 w11620481 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
"Unit is leaking oil at bottom will gearcase, motor, belt, cam, actuator and capacitor ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Alvin, TX 77511
chris
Job Details:
12/19/2023
Found faulty diffuser part order ; ordrng 1 W11645127 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
"Ran diagnostic found error codes F7E4 and F0E3 will need cam, actuator and capacitor ; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Manvel, TX 77578
chris
Job Details:
12/19/2023
Found that unit is working as intended. Installer did not modify garbage disposal to accept dishwasher
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Galveston, TX 77551
donnie
Job Details:
12/19/2023
Removed top. Removed front. Removed object caught in between front and cylinder
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Texas City, TX 77510
donnie
Job Details:
12/19/2023
Control board is full of roaches shorting unit out kicking breaker. Estimate for customer is $433.09 for control board. Cannot garantee no other parts are out until unit is operational. Customer will call back if want unit repaired
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
Dishwasher is draining properly. there is a clog in drain hose on air gap. I explained to customer that dishwasher is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SDB01
Near Galveston, TX 77551
donnie
Job Details:
12/19/2023
Replaced icemaker assy. Operations are correct now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Richmond, TX 77406
martin
Job Details:
12/19/2023
"Inspected and found left rear burner valve stuck and also igniter no coming on for that burner Will order spark module,manifold,switch harness and knobs ; ordrng 4 W11620491 (Knobs)s and 1 W11590249 (Spark module) and 1 W11620549 (Switch harness) and 1 W11509597 (Manifold)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HB
Near Galveston, TX 77551
donnie
Job Details:
12/19/2023
"Replaced top, all burners and 2 clips for burners. Operations are correct"
We serviced a
AMANA MICROWAVE
Model AMV2307PFB
Near Houston, TX 77016
Gary L
Job Details:
12/19/2023
Found faulty board. Removed and replaced board and turntable motor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near League City, TX 77573
angel
Job Details:
12/19/2023
Replaced faulty sealed system parts all ok no problems
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Friendswood, TX 77546
angel
Job Details:
12/19/2023
"Replaced faulty controls and pump, gear parts"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS
Near Houston, TX 77091
Gary L
Job Details:
12/19/2023
Dropped parts off to customer. Customer to install
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Houston, TX 77076
Osiel
Job Details:
12/19/2023
assisted GL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77014
Osiel
Job Details:
12/19/2023
assisted GL
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Spring, TX 77379
Osiel
Job Details:
12/19/2023
need suspension ; ordrng 1 w10780045 (Suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ2
Near Houston, TX 77064
Osiel
Job Details:
12/19/2023
"Door is closing properly, latch is being engaged and allowing for the dishwasher to start when closed and pause when opened as intended. When closed and in use no water is leaking through, door is making full contact along rubber gasket. Nothing mechanically wrong with unit working as design."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Spring, TX 77379
Osiel
Job Details:
12/19/2023
replaced evap motor and housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Houston, TX 77086
Gary L
Job Details:
12/19/2023
Compressor not pumping ; ordrng 1 W11582579 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Houston, TX 77086
Gary L
Job Details:
12/19/2023
Found tub gasket twisted. Reinstalled tub gasket and leveled machine. Unit is working fine
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Caney, TX 77357
leonard
Job Details:
12/19/2023
replaced broken lower spray arm and leaky door gasket and ran test cycle. test ok
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near New Caney, TX 77357
leonard
Job Details:
12/19/2023
order parts 2wgt; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 W10903220 (trap)
We serviced a
WHIRLPOOL DRYER
Model MEDC400VW0
Near New Caney, TX 77357
leonard
Job Details:
12/19/2023
replaced broken door switch and checked operations. ck ok; used 1 WP3406107 (SWITCHDOR) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB1
Near Houston, TX 77066
Gary L
Job Details:
12/19/2023
Found wires chewed by a rat. Will not be covered by warranty unless whirlpool authorize it. ; ordrng 1 W11568793 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near New Caney, TX 77357
leonard
Job Details:
12/19/2023
"replaced faulty and noisy cam and belt and checked all operations. ck ok; used 1 W10721967 (CAM), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Conroe, TX 77304
james
Job Details:
12/19/2023
Checked unit and adjusted loose connection at water inlet valve. Ran manual test cycles and auto test cycles and started a quick cycle. Unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Arcola, TX 77583
derrick
Job Details:
12/19/2023
"Checked all fittings, burners and valves. No leak found. Consumer smelling coating burning off inside of oven."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Rosharon, TX 77583
derrick
Job Details:
12/19/2023
Replaced compressor and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Houston, TX 77054
derrick
Job Details:
12/19/2023
Replaced shorted control and checked operation ok
We serviced a
WHIRLPOOL DRYER
Model MGD8200FC1
Near Houston, TX 77005
derrick
Job Details:
12/19/2023
Consumer has ventilation issues. Unit checked ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Houston, TX 77036
derrick
Job Details:
12/19/2023
Assisted Jordan on door replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Houston, TX 77035
derrick
Job Details:
12/19/2023
Tech line wants us to add tubing to it to lengthen the tube and recharge; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Richmond, TX 77469
derrick
Job Details:
12/19/2023
Replaced evaporator fan and checked operation ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77085
derrick
Job Details:
12/19/2023
Replaced broken timer and checked operation ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Alvin, TX 77511
chris
Job Details:
12/19/2023
"Replaced faulty control, heater and harness. Unit is now working as intended no leaks at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Houston, TX 77014
Gary L
Job Details:
12/19/2023
"Found restriction in seal system. Removed Freon. Removed and replaced tube, drier and recharged."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Houston, TX 77053
derrick
Job Details:
12/19/2023
Replaced shorted thermal fuse and checked operation ok; used 1 280148 (Fuse) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ
Near Conroe, TX 77302
james
Job Details:
12/19/2023
Talked to Oscar and he did not make appointment for service and is not aware and the address is not their address.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Tomball, TX 77377
gary
Job Details:
12/19/2023
"Ran diagnostics, adjusted settings and customer advised on possible restrictions from water in home. Unit checked ok at this time"
We serviced a
KITCHENAID DISHWASHER
Model WDTM404ESS2
Near Spring, TX 77382
Josue
Job Details:
12/19/2023
Customer will purchase new. Customer paid service fee authorization # 02161z
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Tomball, TX 77375
Josue
Job Details:
12/19/2023
Repaired unit. All operations are correct now. Customer approved.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Tomball, TX 77375
Josue
Job Details:
12/19/2023
Ordering part. Two wgt; ordrng 1 279311 (Ignitor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Montgomery, TX 77356
james
Job Details:
12/19/2023
Checked unit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected on unit. Advised customer that water supply line has a slow drip at supply on/off valve and left supply in the off position. Customer is replacing supply line.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Montgomery, TX 77356
james
Job Details:
12/19/2023
Checked unit and replaced all 12 LED modules. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Humble, TX 77346
leonard
Job Details:
12/19/2023
replaced faulty air diffuser and checked all operations. ck ok
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Humble, TX 77338
leonard
Job Details:
12/19/2023
replaced shorted control board and sensor and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Missouri City, TX 77459
roosevelt
Job Details:
12/19/2023
replaced bad diffuser; used 1 W11164593 (DIFFUSER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Humble, TX 77346
leonard
Job Details:
12/19/2023
replaced broken condensor fan motor and shroud and blade and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Humble, TX 77338
leonard
Job Details:
12/19/2023
replaced faulty pump/motor and owi sensor and checked operations. ck ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Missouri City, TX 77459
roosevelt
Job Details:
12/19/2023
replaced bad icemaker
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Galveston, TX 77554
donnie
Job Details:
12/19/2023
No error codes in diagnostics ; ordrng 1 W11543994 (Board) and 1 W11478524 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
gary
Job Details:
12/19/2023
"Replaced complete gearcase, tub and basket assembly in unit. All functions checked ok at this time"
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE02
Near Tomball, TX 77375
gary
Job Details:
12/19/2023
"Ran diagnostics, ordering replacement compressor and evaporator, pending further action ; ordrng 1 W11553229 (Evaporator) and 1 W11658617 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Cypress, TX 77447
gary
Job Details:
12/19/2023
Replaced complete basket assembly per service pointer. All functions checked ok at this time
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, TX 77024
Louis R
Job Details:
12/19/2023
Customer needs to have water valve at wall fixed. Me & JW both tried to shut water off to repair unit but valve is stuck. Valve appears to be painted over. I have notified the customer of this issue on a previous trip to fix the valve on the unit. Please do not schedule until customer fixes the house valve issue. ; saved tckt
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Conroe, TX 77384
james
Job Details:
12/19/2023
Checked unit and adjusted burner head. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77384
james
Job Details:
12/19/2023
Checked unit and replaced locked compressor and drier. Recharged system and unit checks ok and is exchanging heat. Assisted by Tech JP
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Tomball, TX 77377
Josue
Job Details:
12/19/2023
Replaced electronics. Ran ops. All operations are correct now. Customer approved. Customer paid balance 54.13 auth# 02329d
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Magnolia, TX 77354
gary
Job Details:
12/19/2023
Replaced main control and thermostat-fix once more. Customer advised on functions and monitoring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Houston, TX 77089
chris
Job Details:
12/19/2023
Assisted tech cd
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Houston, TX 77089
chris
Job Details:
12/19/2023
Replaced faulty user interface. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Richmond, TX 77406
raul
Job Details:
12/19/2023
Upon arrival unit had water turned off. I turned it back on and unit is working as designed. Also adjusted leg on dishwasher
We serviced a
WHIRLPOOL OVEN
Model JJW2830DP01
Near Magnolia, TX 77354
Josue
Job Details:
12/19/2023
Repaired unit. Tested ops. All operations are correct now. Customer paid balance 54.13 auth# 072711..
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Magnolia, TX 77355
Josue
Job Details:
12/19/2023
Repaired unit. Tested ops. All operations are correct now. Customer OK.
We serviced a
JENN-AIR COOKTOP
Model JGCP536HM00
Near Magnolia, TX 77355
Josue
Job Details:
12/19/2023
"Ordering parts. Three wgt, two tech with GC; ordrng 1 W11333175 (Left side manifoldld) and 1 W11336704 (Manifold tubing)"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Magnolia, TX 77355
Josue
Job Details:
12/19/2023
Ordering parts. Three wgt; ordrng 1 W11393684 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator) and 1 W11208267 (Inner basket)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Magnolia, TX 77355
Josue
Job Details:
12/19/2023
Replaced capacitor. Returning parts not used. Recalibrated. Ran ops. All operations are correct now. Customer OK.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77099
raul
Job Details:
12/19/2023
Will need rear left burner and rear left infinite switch ; ordrng 1 W11171119 (Left rear burner)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Houston, TX 77082
raul
Job Details:
12/19/2023
Replaced thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Houston, TX 77076
Gary L
Job Details:
12/19/2023
"Found leak or restriction in system. Removed and replaced compressor, condenser, 3 way valve and drier. Recharged system and checked"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ
Near Webster, TX 77598
donnie
Job Details:
12/19/2023
Need outer door and upper basket adjuster; ordrng 1 W11662349 (Adjuster) and 2 W11458872wheeltubs and 1 W11612314 and 1 W11613484 (Outer door)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Humble, TX 77338
leonard
Job Details:
12/19/2023
order parts 2man 2wgt with Kayla; ordrng 1 W11646238 (door switch kit) and 1 W11486769 (control panel) and 1 W11486764 (control board) and 1 W11445128 (relay board) and 1 W10278023 (sensor)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Katy, TX 77450
martin
Job Details:
12/19/2023
Arrived at customer home to troubleshoot and right away customer was surprised that same technician arrived. She was expecting different technician as she is having the same issue as before. She still gave me access to at least check for error codes and did not find any. Called tech support to document on the already existing SR# 7736532542