We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Sugar Land, Texas 77479
Edwin
Job Details:
11/04/2024
Upon arrival I replaced parts. After replacement tested unit. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Cypress, Texas 77433
Sarom
Job Details:
11/04/2024
"Need additional part W11434429 Assembly, Orion; ordrng 1 W11434429 (Assembly, Orion)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Cypress, Texas 77429
Sarom
Job Details:
11/04/2024
Reconnected at main board and checked all function
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Houston, Texas 77098
derrick
Job Details:
11/04/2024
Loosened door catch so that the door can be closed and checked operation of unit ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Houston, Texas 77005
derrick
Job Details:
11/04/2024
Order harness; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL07
Near Houston, Texas 77025
derrick
Job Details:
11/04/2024
Repaired uneven left side door and checked operation of unit ok
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Houston, Texas 77094
Jordan
Job Details:
11/04/2024
Returning to install plate for burners not heating correctly.; saved tckt
We serviced a
JENN-AIR OVEN
Model JJW3430WS02
Near Houston, Texas 77042
Jordan
Job Details:
11/04/2024
Recalibrated bake cycle temperature. Preheat ran through properly no errors. Operations correct.
We serviced a
WHIRLPOOL4186] WASHER
Model WTW4850HW3
Near Houston, Texas 77082
Jordan
Job Details:
11/04/2024
Installed new control (W11607637). Unit now finishing cycles properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Houston, Texas 77339
leonard
Job Details:
11/04/2024
order parts 2wgt; ordrng 1 W11130362 (suspension) and 1 W10849477 (ring-tub)
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Missouri City, Texas 77459
Edwin
Job Details:
11/04/2024
Upon arrival I ran unit. After inspection low water pressure due to bad filter ( pictures attached). With new filter unit started cycling normally. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Houston, Texas 77092
Damarcus
Job Details:
11/04/2024
Order part and reschedule ; ordrng 1 W11205048 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WEG515S0LS
Near Houston, Texas 77091
Damarcus
Job Details:
11/04/2024
Found unit working as design no issue to report run service check all tested well
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Houston, Texas 77339
leonard
Job Details:
11/04/2024
replaced eractic operational freezer fan assy. and tried to call Tech line to document and spoke with Chris and he stated our account is no longer active and would not be able to help or document call
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JV0
Near Houston, Texas 77029
Derrick
Job Details:
11/04/2024
Replace defective knobs unit is OK
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Deer Park, Texas 77536
Derrick
Job Details:
11/04/2024
Check unit to find customer had a another company out that has worked on this washer and they splice the wires and the wires have disconnected from the splice was referred back to the company that came out and did this to her particular unit unit is OK
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sugar Land, Texas 77478
roosevelt
Job Details:
11/04/2024
checked and reset unit and balanced unit and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB01
Near Houston, Texas 77009
Damarcus
Job Details:
11/04/2024
Order part and reschedule ; ordrng 1 W11577965 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dickinson, Texas 77539
donnie
Job Details:
11/04/2024
Replaced freezer icemaker. Operations are correct now; used 1 W11717180 (Icemaker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Rosenberg, Texas 77469
Russell
Job Details:
11/04/2024
cust had unit unplugged. plugged unit to load test meter. unit is drawing 1.69Amps with compressor running. ran diag. ran forced defrost. unit has not tripped or spiked at all. advised cust on GFCI breaker. unit tested ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Houston, Texas 77017
Gary L
Job Details:
11/04/2024
Ordering parts ; ordrng 1 W11603811 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS
Near Fresno, Texas 77545
roosevelt
Job Details:
11/04/2024
Check and found that customer has a really bad roach infestation they're caused in the refrigerator run intermediately can't repair unit due to roach infestation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sugar Land, Texas 77498
roosevelt
Job Details:
11/04/2024
Check and reconnected loose connection and all function ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/04/2024
bad pump and motor; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/04/2024
bad valves; ordrng 1 w11688994 (valve) and 1 w11688995 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, Texas 77035
derrick
Job Details:
11/04/2024
Repaired loose L1 at block and referred consumer to electrician for power coming to dishwasher
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Houston, Texas 77079
jerrell
Job Details:
11/04/2024
Installed latch ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Houston, Texas 77024
jerrell
Job Details:
11/04/2024
Tech assist for AS
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Houston, Texas 77077
jerrell
Job Details:
11/04/2024
"Installed control , and drain pump all test normal."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Tomball, Texas 77375
gary
Job Details:
11/04/2024
"Ran diagnostics, ordering replacement damper control assembly ; ordrng 1 Wpw10479155 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Friendswood, Texas 77546
Alex
Job Details:
11/04/2024
"Unit unresponsive, input diagnostic sequence and normal function resumed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near League City, Texas 77573
Alex
Job Details:
11/04/2024
Order drain pump; ordrng 1 W10876537 (Drain pump) and 1 W11637581 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH2
Near League City, Texas 77573
Alex
Job Details:
11/04/2024
"Cleared error codes, performed function test, unit working as intended"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near League City, Texas 77573
Alex
Job Details:
11/04/2024
"Order control board, latch and harness; ordrng 1 W11643701 (Harness) and 1 W11670519 (Latch) and 1 W11626074 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Seabrook, Texas 77586
Alex
Job Details:
11/04/2024
Order compressor; ordrng 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, Texas 77062
Alex
Job Details:
11/04/2024
"Replaced severed harness, completed diagnostic cycle, all functions normal"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, Texas 77459
Edwin
Job Details:
11/04/2024
Upon arrival I diagnosed unit. After inspection unit had error codes F3E1 and F1E1 pressure system and control fault. I did procedure multiple times to reset. But control board would not reset. Waited like 45min in total doing procedures.. Left quote with customer. Customer will contact office if he decides to continue with repairs.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Spring, Texas 77386
Clayton
Job Details:
11/04/2024
Replace the door on the refrigerator molded the seal with a hairdryer all operations OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDT50SAHZ0
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/04/2024
checked and cleard drian and all function ok
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Houston, Texas 77021
Derrick
Job Details:
11/04/2024
"Checked unit to find all ops working as assigned,, customer is having no issues nor is there any fault codes, indicating mechanical failure all noises heard or normal operation noises"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Houston, Texas 77047
Derrick
Job Details:
11/04/2024
Order parts ; ordrng 1 W11513479 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conroe, Texas 77302
John
Job Details:
11/04/2024
put new switch in unit checked out; used 1 W11396033 (SWITCH) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG535S0JS0
Near Houston, Texas 77045
derrick
Job Details:
11/04/2024
Order control and sensor; ordrng 1 W10833885 (Sensor) and 1 W11258611 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Houston, Texas 77011
Derrick
Job Details:
11/04/2024
Replace defective door and sprockets unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM
Near Conroe, Texas 77301
John
Job Details:
11/04/2024
cust canceld
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Tomball, Texas 77375
gary
Job Details:
11/04/2024
"Ran diagnostics, cleared error code from in memory and burned out element per service pointer. All functions checked ok at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Montgomery, Texas 77316
gary
Job Details:
11/04/2024
"Ran diagnostics, replaced thermistor, heater and control. All functions checked ok at this time"
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Richmond, Texas 77406
raul
Job Details:
11/04/2024
Trip and diagnostic
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt511szdm04
Near Houston, Texas 77047
Gary L
Job Details:
11/04/2024
Found freezer door gasket not sealing properly. Heated gasket to allow gasket to seal properly. Leveled refrigerator and tested
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Houston, Texas 77021
Derrick
Job Details:
11/04/2024
Check unit to find all operations working as designed no parts were needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Porter, Texas 77365
leonard
Job Details:
11/04/2024
defrosted freezer evaporator and replaced faulty defrost heater and control box and checked operations. ck ok
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Sugar Land, Texas 77479
roosevelt
Job Details:
11/04/2024
Per Amanda to close out ticket
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Houston, Texas 77019
george
Job Details:
11/04/2024
Control board discontinued; closing for trip and diagnostic.
We serviced a
WHIRLPOOL FREEZER
Model KBFC42FTS06
Near Houston, Texas 77079
jerrell
Job Details:
11/04/2024
Tech to follow up with customer ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, Texas 77047
Gary L
Job Details:
11/04/2024
Found obstruction in drum Removed obstruction from drum and realigned belt. Checked operation
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS3
Near Richmond, Texas 77406
raul
Job Details:
11/04/2024
Trip and diagnostic
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Conroe, Texas 77302
John
Job Details:
11/04/2024
checked unit out fixed band around tub unit checked out
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPSO
Near Tomball, Texas 77375
gary
Job Details:
11/04/2024
"Ran diagnostics, reset controls. Customer advised on rinse aid use and water temperature. All functions checked ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Humble, Texas 77396
Osiel
Job Details:
11/04/2024
"uninstalled & reinstalled - debris keeping damper open and into blower - cleared and tested, working as normal"
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS4
Near Tomball, Texas 77375
gary
Job Details:
11/04/2024
"Ran diagnostics, adjusted burners and caps. Customer advised on unit functions. Checked ok at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Porter, Texas 77365
leonard
Job Details:
11/04/2024
replaced shorted hv diode and checked operations. ck ok; used 1 W11256462 (DIODE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Katy, Texas 77493
Luis
Job Details:
11/04/2024
I replaced the Icemaker and unit was still acting up and I found out the freezer door harness on the bottom is broken ; ordrng 1 W11566705 (Freezer door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cypress, Texas 77433
dadrick
Job Details:
11/04/2024
Checked unit found debris removed unit tested properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Porter, Texas 77365
leonard
Job Details:
11/04/2024
"replaced restricted filter drier and vacumed and recharged system. ck ok; used 1 W11109499 (DRIER-TUBE), and 1 W11506635 (COUPLER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, Texas 77007
Louis R
Job Details:
11/04/2024
Fixed loose connection to UI
We serviced a
WHIRLPOOL RANGE
Model JDSP548HL01
Near Porter, Texas 77365
leonard
Job Details:
11/04/2024
order parts 2man 3wgt; ordrng 1 W11334757 (water tube) and 1 W10111418 (valve-soln) and 1 8186352 (boiler) and 1 W11492294 (ui control board) and 2 W10859573 (sensors)s
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Houston, Texas 77007
Louis R
Job Details:
11/04/2024
Found bad control.; ordrng 1 W11607637 (Control) and 1 W10919003 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Houston, Texas 77089
chris
Job Details:
11/01/2024
"Replaced faulty Gearcase, basket and cam. Unit is now working as intended no issues at this time ; used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS00
Near Friendswood, Texas 77546
chris
Job Details:
11/01/2024
Replaced faulty bi metal. Unit is now working as intended no issues at this time
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near League City, Texas 77573
chris
Job Details:
11/01/2024
Found faulty control part order ; ordrng 1 W11648650 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near League City, Texas 77573
chris
Job Details:
11/01/2024
Found loose connection at valve. Reinstalled loose connection. Unit is now working as intended no issues at this time
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ09
Near Hockley, Texas 77447
gary
Job Details:
11/01/2024
"Ran diagnostics, ordering replacement Ice container ; ordrng 1 W11244434 (Ice container)"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Houston, Texas 77447
gary
Job Details:
11/01/2024
"Ran diagnostics, replaced faulty heating element in unit. All functions checked ok at this time"
We serviced a
JENN-AIR RANGE
Model JGCP548HL00
Near Richmond, Texas 77406
raul
Job Details:
11/01/2024
Assisted MY
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Fulshear, Texas 77441
raul
Job Details:
11/01/2024
Replaced blower motor and capacitor
We serviced a
WHIRLPOOL RANGE
Model KOED530PSS00
Near Richmond, Texas 77406
raul
Job Details:
11/01/2024
Replaced console
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, Texas 77075
Derrick
Job Details:
11/01/2024
Order parts ; ordrng 1 W11613564 (Console) and 1 W11637583 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Houston, Texas 77023
Derrick
Job Details:
11/01/2024
"Check unit to find customer has a broken door strike and noticed while diagnosing that she is washing a big blanket. There is a picture of that on the document and technician informed customer Son that she cannot wash blankets in that washer. It is called customer abuse when the washer breaks down, she will be upsetthat she broke her washer all operations are OK"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Houston, Texas 77047
Derrick
Job Details:
11/01/2024
Check unit unit to find customer has no cold water pressure. He was referred to a plumber. unit is OK and all other operations are working as designed. He was also informed that it takes cold water to rinse and spin. If hes getting a long fill seeping cold valve line the unit will drain out the water.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS1
Near Houston, Texas 77061
Derrick
Job Details:
11/01/2024
Customer was a no-show; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Houston, Texas 77089
Derrick
Job Details:
11/01/2024
Check unit and adjusted right side door hinge unit is working as designed
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Houston, Texas 77062
Derrick
Job Details:
11/01/2024
Check unit unit and replace shorted fuse and checked operations. Unit is not working as designed.; used 1 W11707984 (Fuse) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Houston, Texas 77062
Derrick
Job Details:
11/01/2024
Order parts ; ordrng 3 W10138793 (Fuse)s and 1 W11378281 (Stat) and 1 W11443147 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB4
Near Pasadena, Texas 77503
Derrick
Job Details:
11/01/2024
"Check unit to find customer has live roaches, crawling all over control and roach droppings inside panel technician inform customer that unit is voided due to infestation. She would have to provide a receipt from a professional exterminator and repairs would cost out-of-pocket after providing that information to Whirlpool is OK. The service request information is on the document pictures."
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HBS23
Near Pasadena, Texas 77505
Derrick
Job Details:
11/01/2024
Replace defective fan motor unit is now working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Sugar Land, Texas 77479
Russell
Job Details:
11/01/2024
replaced control. unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rosenberg, Texas 77471
Russell
Job Details:
11/01/2024
replaced harness. unit tested ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Booth, Texas 77469
Russell
Job Details:
11/01/2024
replaced control. unit tested ok.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Houston, Texas 77005
george
Job Details:
11/01/2024
"Upon arrival, I inspected the unit and found that the water valve needs to be replaced.; ordrng 1 W10897719 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Houston, Texas 77019
george
Job Details:
11/01/2024
"Upon arrival, I inspected the unit and found an F9E1 code. The unit would not allow me to go through the cycle or power on without going into diagnostics. I will need to order a control board and harness.; ordrng 1 W10861510 (Console) and 1 W10625694 (Control board) and 1 W11213337 (Lower harness) and 1 WPW10581874 (Drain pump)"
We serviced a
JENNAIR ICE MACHINE
Model JIM159XYRS0
Near Houston, Texas 77056
george
Job Details:
11/01/2024
The thermistor needs to be replaced.; ordrng 1 WPW10511923 (Thermistor)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Houston, Texas 77056
george
Job Details:
11/01/2024
"Removed all the ice from the bin, wiped the inside down, and poured in the cleaning solution provided by the customer. Then turned on the cleaning cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Houston, Texas 77088
angel
Job Details:
11/01/2024
"Ran diagnostic notice FC door getting stock, ordering racks; ordrng 1 W11489993 (Rack left hand) and 1 W11489994 (Rack right hand)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Houston, Texas 77057
angel
Job Details:
11/01/2024
Ran diagnostic replace faulty lights all functions checked okay all lights are up collected $37.73 authorization 08227D
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Houston, Texas 77055
angel
Job Details:
11/01/2024
Ran diagnostic turn arm to the on position. Ice harvest and tray fill up. All functions checked okay
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, Texas 77041
angel
Job Details:
11/01/2024
"Ran diagnostic, call tech support SR 7740237 water freeze at the line to icemaker run test 19 and 45 all functions checked okay verify heating stick to water line all stick together"
We serviced a
JENN-AIR RANGE
Model JGCP548HL00
Near Richmond, Texas 77406
martin
Job Details:
11/01/2024
Replaced spark modules and manifolds
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fulshear, Texas 77441
martin
Job Details:
11/01/2024
"Arrived at customer home to troubleshoot washer shaking and right away customer stopped me and started telling me that another company she has been using long time came out and worked on machine, replaced ONLY 2 suspension rods as the tech Broke them during diagnosing Per customer own admission it improved but still shakes I advised that other company should of replaced all 4 rods not just 2 as this would still make it shake Customer got really upset because she believed that the service fee would fix her issue same day same visit Advised I would have to provide quote and she was livid, she said she was going to call my company and complain Said Thank you maam and walked out"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Katy, Texas 77494
martin
Job Details:
11/01/2024
Replaced support rollers and belt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Katy, Texas 77493
martin
Job Details:
11/01/2024
"Inspected mullion heater and was not getting warm as should Will order new heater, control board and IM as it may be leaking, will further inspect during installation ; ordrng 1 W11224256 (Control board) and 1 W11578780 (Freezer Ice Maker) and 1 W10806457 (Mullion heater)"