We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, TX 77469
derrick
Job Details:
08/22/2023
Consumer disposed of appliance
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details:
08/22/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Sugar Land, TX 77479
roosevelt
Job Details:
08/22/2023
checked and all function worked as disigned
We serviced a
KITCHENAID RANGE
Model KFGC558JSS
Near Houston, TX 77004
Louis R
Job Details:
08/22/2023
Ran diagnostics. Unit being replaced
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Missouri City, TX 77459
roosevelt
Job Details:
08/22/2023
checked leveled unit and all function ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Rosharon, TX 77583
roosevelt
Job Details:
08/22/2023
assissted derrick
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near Houston, TX 77045
roosevelt
Job Details:
08/22/2023
replaced bad icemaker; used 1 W10882923 (ICEMAKER) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS05
Near Conroe, TX 77302
james
Job Details:
08/22/2023
Order parts reschedule with customer2wgt; ordrng 1 W10594396 (manifold)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Montgomery, TX 77356
james
Job Details:
08/22/2023
Checked unit for error codes and none found and checked air flow with meter and airflow checks ok. Unit checks ok and operates as designed. Customer has outside air migrating into unit from outside and the bottom flap on vent cover outside sticks open causing issue.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Conroe, TX 77301
james
Job Details:
08/22/2023
Checke dunit and replaced shprted lid latch and shorted control. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Conroe, TX 77303
james
Job Details:
08/22/2023
Assisted Tech JP with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Porter, TX 77365
leonard
Job Details:
08/22/2023
order parts 2man 2wgt with Donnie; ordrng 1 LW11156545 (dor-fip) and 1 W11182143 (nameplate) and 1 LW10898312 (dor-fip)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSQ00
Near Houston, TX 77075
chris
Job Details:
08/22/2023
Replaced faulty Ice maker. Unit is now working as intended no leaks at this time
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Tomball, TX 77375
gary
Job Details:
08/22/2023
Replaced main control and harness for freezer evaporator section. Also found restriction with evaporator in fresh food section. Ordering replacement evaporator. Pending further action ; ordrng 1 W11595221 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Tomball, TX 77375
gary
Job Details:
08/22/2023
"Ran diagnostics, ordering replacement console and latch assembly ; ordrng 1 W11162441 (Console) and 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near The Woodlands, TX 77354
gary
Job Details:
08/22/2023
"Ran diagnostics, ordering main control, drive motor, capacitor and actuator ; ordrng 1 W11607637 (Control) and 1 W11497303 (Drive motor) and 1 W11428524 (Capacitor) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9800CWP2
Near Tomball, TX 77375
gary
Job Details:
08/22/2023
"Ran diagnostics, and reset main controls. All functions checked ok at this time. Customer to monitor"
We serviced a
MAYTAG WASHER
Model MVWX700XL1
Near Baytown, TX 77521
ricky
Job Details:
08/22/2023
needs cnt; ordrng 1 w10405819 and 1 w10240963
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Caney, TX 77357
leonard
Job Details:
08/22/2023
all operations are working properly now and checked all connections and venting and tempertures. ck ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW04
Near Houston, TX 77027
jerrell
Job Details:
08/22/2023
Installed gasket all test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near La Porte, TX 77571
ricky
Job Details:
08/22/2023
found and replaced shorted parts
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near New Caney, TX 77357
leonard
Job Details:
08/22/2023
replaced faulty left front burner head and checked operations. ck ok; used 1 WPW10515455 (ASMBRNER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Humble, TX 77338
donnie
Job Details:
08/22/2023
Customer wants all the water coming through water dispenser to be cold. The water dispenser is not chilled water but a convenients to add to your ice on the dispenser.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near The Woodlands, TX 77386
donnie
Job Details:
08/22/2023
"No water to dishwasher. Ran diagnostics, no error codes. Rebooted unit, unit filled with water and washed correctly"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Houston, TX 77027
jerrell
Job Details:
08/22/2023
Need data loggers ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS
Near Houston, TX 77027
jerrell
Job Details:
08/22/2023
Installed listed parts all test normal.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Spring, TX 77386
donnie
Job Details:
08/22/2023
Rotor retainer bolt was completely out of unit. Reinstalled retainer bolt with loctite. Operations are correct now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details:
08/22/2023
Repaired pinched water line behind refrigerator. Operations are correct now
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77375
Josue
Job Details:
08/22/2023
Unit working as designed. Could not duplicate issue. Customer to monitor unit one week.
We serviced a
MAYTAG WASHER
Model MVWB835DC5
Near Magnolia, TX 77355
gary
Job Details:
08/22/2023
"Ran diagnostics, adjusted issue with connector to main drain pump, all functions checked ok at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM0
Near Spring, TX 77373
donnie
Job Details:
08/22/2023
Incorrect control board; ordrng 1 W10906428 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
donnie
Job Details:
08/22/2023
"Ran washer wash cycle, no leaks from washer. Water came back up out of drain. Builder needs to repair drain line"
We serviced a
KITCHENAID DOWNDRAFT
Model KIRD861VSS1
Near Houston, TX 77345
donnie
Job Details:
08/22/2023
"Auger assembly parts are no longer available, customer is buying a new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Caney, TX 77357
leonard
Job Details:
08/22/2023
replaced leaky and faulty icemaker and ran through harvest and fill test. test ok; used 1 W10873791 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond, TX 77407
martin
Job Details:
08/22/2023
Called customer to confirm that this had already been completed MR confirmedDUPLICATE ticketDOC#749219
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near The Woodlands, TX 77381
Josue
Job Details:
08/22/2023
Unit is leveled and not shaking. Ordering parts needed for ctrls not completing cycles and not allowing into diagnostics. Two wgt; ordrng 1 W11591400 (Console asy) and 1 W11583890 (ACU)
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Pearland, TX 77581
chris
Job Details:
08/22/2023
Found faulty hub. Replaced hub. Unit is now working as intended no leaks at this time ; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Magnolia, TX 77355
Josue
Job Details:
08/22/2023
Replaced parts. Recalibrated. All operations are correct now. Customer approved.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Tomball, TX 77375
Josue
Job Details:
08/22/2023
"Replaced parts needed. Returning parts not used. Recalibrated. All operations are correct now. Customer approved.Authorization: M18AWG1NL1.5; used 1 W11428524 (Capacitor), and 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE01
Near Tomball, TX 77375
Josue
Job Details:
08/22/2023
"Multiple issues. Dispenser motor not dispenser ice. Evaporator cover frost/ice build up, not flowing air.. diffuser in RC malfunction. Ordering parts. Three wgt..AIG authorization: J18B1L0XPL1; ordrng 1 W10482187 (Wiring harness) and 1 W11671461 (Fan motor) and 1 W10785656 (Baffle asy) and 1 W10271509 (Dispenser motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Houston, TX 77064
Osiel
Job Details:
08/22/2023
"Customer complain the washer was not cleaning clothes; no actual mechanical issus - ran diagnostics, no error codes or signs of the agitator or basket stopping or not completing a cyclecheck water to make sure the hot & cold lines where in its place and had good flow. - Unit is working as design Per techline advise, they ask the customer clean the unit using affresh since she admitted she hasn't clean it in over 2 years. SR#7737154588"
We serviced a
JENNAIR COOK TOP
Model JED8345ADB
Near Houston, TX 77024
Louis R
Job Details:
08/21/2023
Customer denied repair
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Houston, TX 77057
Louis R
Job Details:
08/21/2023
Customer unavailable
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Houston, TX 77019
Louis R
Job Details:
08/21/2023
Fixed dispenser drawer
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Houston, TX 77019
Louis R
Job Details:
08/21/2023
Leveled washer. Customer will monitor
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Houston, TX 77004
Louis R
Job Details:
08/21/2023
Recalibrated unit. Operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Missouri City, TX 77459
roosevelt
Job Details:
08/21/2023
replaced bad icemaker; used 1 W10884390 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Missouri City, TX 77459
roosevelt
Job Details:
08/21/2023
bad suspension; ordrng 1 W11130362 (suspension)
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Houston, TX 77024
jerrell
Job Details:
08/21/2023
Installed ui panel all test normal.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details:
08/21/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Houston, TX 77024
jerrell
Job Details:
08/21/2023
Adjust legs all test normal.
We serviced a
JENNAIR COOK TOP
Model JGCP548HL00
Near Tomball, TX 77377
gary
Job Details:
08/21/2023
undefined; ordrng 1 W11355761 (Trim) and 1 W11337059 (Trim) and 1 W11337061 (Trim)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Cypress, TX 77433
gary
Job Details:
08/21/2023
"Ran diagnostics, removed silicone from bulb assembly and customer advised on functions. Checked ok at this time"
We serviced a
JENNAIR COOK TOP
Model JGD3536GS00
Near Humble, TX 77396
leonard
Job Details:
08/21/2023
adjusted burner head and burner cap and re-aligned electrode on right rear burner and checked operations. ck ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Dayton, TX 77535
ricky
Job Details:
08/21/2023
freed jammed float and cycled
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Texas City, TX 77591
angel
Job Details:
08/21/2023
Recalibrated unit and cleared errors all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Webster, TX 77598
angel
Job Details:
08/21/2023
The unit is crushed and Lowes will need to get will whirlpool on next step since it is 30 days past cosmetic warranty and very badly damaged
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Brookshire, TX 77423
martin
Job Details:
08/21/2023
Closing out
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW1
Near Houston, TX 77043
jerrell
Job Details:
08/21/2023
Customer had the duct blocked customer to purchase baffle
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Houston, TX 77024
jerrell
Job Details:
08/21/2023
Installed valve all test normal.
We serviced a
WHIRLPOOL1299] WASHER
Model WFW560CHW4
Near Richmond, TX 77407
martin
Job Details:
08/21/2023
Needs control board and console ; ordrng 1 W11325580 (Console) and 1 W11549931 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Friendswood, TX 77546
chris
Job Details:
08/21/2023
Found faulty control part order ; ordrng 1 W11546609 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Texas City, TX 77591
angel
Job Details:
08/21/2023
"Unit has damage on the right side causing a scraping sound and unit needs to be cleaned, unit outside of 30mday cosmetic warranty and customer will need to call whirlpool if they want damage repaired"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Houston, TX 77041
jerrell
Job Details:
08/21/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
WHIRLPOOL RANGE
Near Houston, TX 77041
jerrell
Job Details:
08/21/2023
Ran test to remove moisture from element ran all operations normal.
We serviced a
WHIRLPOOL WALLOVEN
Model JMW2430DP03
Near Houston, TX 77339
leonard
Job Details:
08/21/2023
un-installed unit and replaced shorted control board and control panel and re-installed and checked operations. ck ok
We serviced a
JENN-AIR WINE COOLER
Model JUW248RYRP10
Near Tomball, TX 77375
Josue
Job Details:
08/21/2023
Customer had another company come out to replace relay device on compressor. That did not solve the issue where the unit is not cooling. Compressor turns on. No heat exchange on coils. Ctrl functions and fans are operational. Switch is good. Parts needed for sealed system repair are discontinued/non serviceable. Customer not happy. Advised customer to contact Jennair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Galveston, TX 77551
dadrick
Job Details:
08/21/2023
checked over unit. found brown wire from heater backing up. reinstaled brown wire. unit working as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Galveston, TX 77551
dadrick
Job Details:
08/21/2023
checked over unit. found bad cntrl and console. instaled new cntrl and console. unit working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Galveston, TX 77550
dadrick
Job Details:
08/21/2023
checked over unit. unable to verify complaint. found unit working as designed. no failer code stored.
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Spring, TX 77373
donnie
Job Details:
08/21/2023
"Unit needs defrost heater assy, $ 95.85. thermistor $68.26 and board $208.50 labor $100.00 total with house call $673.92 - $162.32= $511.60 balance. Customer will call if they want to repair unit."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB5969SDM1
Near Galveston, TX 77550
dadrick
Job Details:
08/21/2023
checked over unit. found bad cntrl pnl. cust will call back if repair is needed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Hockley, TX 77447
gary
Job Details:
08/21/2023
Call canceled at door
We serviced a
WHIRLPOOL1299] RANGE
Model WFG550S0LZ4
Near Hockley, TX 77447
gary
Job Details:
08/21/2023
"Call canceled at door, unit has been replaced."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hockley, TX 77447
gary
Job Details:
08/21/2023
Replaced main control and spark module in unit. All functions checked ok at this time
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Pinehurst, TX 77362
gary
Job Details:
08/21/2023
"Ran diagnostics, adjusted feet properly level and calibrated unit. Customer to monitor"
We serviced a
WHIRLPOOL ICEMAKER
Model KUIX505ESS1
Near Montgomery, TX 77316
james
Job Details:
08/21/2023
Checke dunit and replaced shorted external drain pump. Ran test cycle and unit checks ok and no leaks detected.; used 1 1901A (PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Porter, TX 77365
leonard
Job Details:
08/21/2023
replaced faulty icemaker and ran through harvest and fill test test. test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Porter, TX 77365
leonard
Job Details:
08/21/2023
removed debris from drain hose and ran test cycle. test ok
We serviced a
JENN-AIR OVEN
Model JJW2430IM01
Near Humble, TX 77396
leonard
Job Details:
08/21/2023
order parts 2wgt; ordrng 1 W11448962 (control board) and 1 W11451454 (control panel)
We serviced a
WHIRLPOOL DISHWASHER
Model KRFF507ESS01
Near Houston, TX 77066
Gary L
Job Details:
08/21/2023
Found broken hinges to oven door. Removed and replaced oven door hinges. Checked operation
We serviced a
AMANA WASHER
Model NTW4516FW
Near Houston, TX 77076
Gary L
Job Details:
08/21/2023
Found faulty water valve. Removed and replaced water valve. Checked operation ; used 1 W11210459 (Water valve) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, TX 77079
jerrell
Job Details:
08/21/2023
Need to orderS-code S84638; ordrng 4 W11632139 (Led model)s
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Houston, TX 77345
leonard
Job Details:
08/21/2023
order parts 2man 2wgt with Donnie; ordrng 1 WPW10475147 (module-spk) and 1 W11084064 (burnr-head) and 1 W11579391 (burner cap) and 1 W10826754 (holder-orf) and 1 W10862323 (igntr-surf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Houston, TX 77064
Gary L
Job Details:
08/21/2023
Found refrigerator door higher than freezer door. Adjusted fresh food door and leveled refrigerator
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Houston, TX 77069
Gary L
Job Details:
08/21/2023
Ordering parts ; ordrng 1 W11611671 (Cap) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Houston, TX 77065
Osiel
Job Details:
08/21/2023
front two rods broken/missing ; ordrng 1 w11217817 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Spring, TX 77379
Osiel
Job Details:
08/21/2023
"replaced control board, thermistors"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Spring, TX 77389
Osiel
Job Details:
08/21/2023
"installed parts, unit functional"
We serviced a
WHIRLPOOL WASHER
Model NTW4516F4
Near Houston, TX 77090
Gary L
Job Details:
08/21/2023
Ordering parts ; ordrng 1 W11603811 (Control) and 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Brookshire, TX 77423
martin
Job Details:
08/21/2023
Per customer own admission machine shakes when washing 3 towels and not full loadAdvised customer of unbalanced load and to read use and care manual on how to load properly Ran diagnostics and double checked to ensure unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Santa Fe, TX 77510
chris
Job Details:
08/21/2023
Replaced faulty motor assembly. Unit is now working as intended no leaks at this time
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Magnolia, TX 77355
Josue
Job Details:
08/21/2023
Highs and lows are good. I have pictures. Dryer is working as designed. Customer to check exhaust and vents.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Magnolia, TX 77355
Josue
Job Details:
08/21/2023
Releveled unit. Ran diagnostics. All operations are correct now. Customer to follow instructions on use and care guide. Customer to monitor unit one week.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW2
Near Magnolia, TX 77355
Josue
Job Details:
08/21/2023
False errors. Inlet valve only turns on in diagnostics. Ordering parts. Two wgt; ordrng 1 W10861501 (Ui console asy white) and 1 W10812418 (ACU) and 1 W11165546 (Inlet valve)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Fulshear, TX 77441
martin
Job Details:
08/21/2023
Replaced panel
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Magnolia, TX 77354
Josue
Job Details:
08/21/2023
Customer aware cosmetic issues are not covered under warranty after 30 days of purchase. Customer will contact whirlpool.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Tomball, TX 77377
Josue
Job Details:
08/21/2023
"Replaced parts needed. Returning parts not used. Ran diagnostics. All operations are correct. Customer approved. Customer to follow instructions on use and care guide. Customer aware no comforters, and to equally distribute items in basket to level. Authorization: W189XM0NL1.5"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Pinehurst, TX 77362
gary
Job Details:
08/21/2023
Replaced faulty switch to main control. All functions checked ok at this time
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Houston, TX 77070
Gary L
Job Details:
08/21/2023
Found blower wheel stripped on motor. Removed and replaced motor and blower wheel. Checked operation