We serviced a
KITCHENAID OVEN
Model KOCE507ESS22
Near La Porte, TX 77571
Derrick
Job Details:
03/15/2024
Replace defective Appliance manager unit is now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Humble, TX 77346
leonard
Job Details:
03/15/2024
replaced faulty icemaker and ran harvest and fill test. test ok; used 1 W11658802 (ICEMAKER) from stock
We serviced a
KITCHENAID OVEN
Model KFED500EBS05
Near Humble, TX 77346
leonard
Job Details:
03/15/2024
order parts 2wgt; ordrng 1 W11594139 (control board) and 2 7430P04460 (oven sensors)s
We serviced a
MAYTAG VENTHOOD
Model UXT5236BDS
Near Richmond, TX 77406
martin
Job Details:
03/15/2024
Per customer its the hood light loose Secured light fixture
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Richmond, TX 77406
martin
Job Details:
03/15/2024
Inspected and found ice bock preventing from dispersing Removed and advised customer to empty at least 3-4 weeks to prevent ice from freezing over
We serviced a
WHIRLPOOL REFRIGERATOR
Model WDT730HAMZ
Near Richmond, TX 77406
martin
Job Details:
03/15/2024
Replaced door panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Richmond, TX 77407
martin
Job Details:
03/15/2024
Called tech support and per their assessment freezer chute frozenWill order evaporator fan and inspect IM chute during repair ; ordrng 1 W11603851 (Evaporator fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
03/15/2024
Installed tube extension to reach IM fill cup
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
03/15/2024
Installed tube extension to reach IM fill cup
We serviced a
AMANA DRYER
Model NED4655EW
Near Sienna, TX 77459
roosevelt
Job Details:
03/15/2024
checked and blocked up vent no air flow customer is them clean out
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
03/15/2024
Installed tube extension to reach IM fill cup
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Houston, TX 77009
Damarcus
Job Details:
03/15/2024
Order Part and reschedule ; ordrng 1 W10810403 (Latch) and 1 W11165546 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Spring, TX 77388
Osiel
Job Details:
03/15/2024
Installed tube extension to reach IM fill cup
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDB10
Near Houston, TX 77053
derrick
Job Details:
03/15/2024
Replaced restricted drier and checked operation of unit ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Houston, TX 77085
derrick
Job Details:
03/15/2024
Order ice maker; ordrng 1 W11658802 (Ice maker)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Bellaire, TX 77401
derrick
Job Details:
03/15/2024
Call to be scheduled after consumer has unit uninstalled; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near La Marque, TX 77568
donnie
Job Details:
03/15/2024
"Installed icemaker customer supplied, operations are correct now"
We serviced a
WHIRLPOOL WASHER
Model WFW560PHW4
Near Houston, TX 77007
Damarcus
Job Details:
03/15/2024
Found control/inlet valve not working correctly replace same parts all ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Houston, TX 77007
Damarcus
Job Details:
03/15/2024
Found unit working as design
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Houston, TX 77007
Damarcus
Job Details:
03/15/2024
Found loose connection on block repaired unit
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77055
Damarcus
Job Details:
03/15/2024
Found field tube need adjustment
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Houston, TX 77008
Damarcus
Job Details:
03/15/2024
Order Part and reschedule ; ordrng 1 W11416363 (Pump motor)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near League City, TX 77573
angel
Job Details:
03/15/2024
Replaced faulty cam and also actuator all ok no problems
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Webster, TX 77598
angel
Job Details:
03/15/2024
1961 fixed loose connection on heater all ok no problems
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Humble, TX 77346
leonard
Job Details:
03/15/2024
checked unit and raised feet to prevent rotor rubbing on drain pan underneath and found leaking oil from gearcase. customer need to replace drain pan and declines repair of replacing gearcase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Pasadena, TX 77505
Derrick
Job Details:
03/15/2024
Replace defective control and diffuser unit OK
We serviced a
MAYTAG WASHER
Model MVWB835DC
Near Pasadena, TX 77504
Derrick
Job Details:
03/15/2024
Order parts ; ordrng 1 W11115285 (Fascia)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Houston, TX 77339
leonard
Job Details:
03/15/2024
order parts 2wgt; ordrng 1 W11172199 (basket) and 1 W11397111 (washplate) and 1 W11038689 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77047
Derrick
Job Details:
03/15/2024
Check unit to find no particular issues with the unit called Tech line and spoke with Robert and ran several test to make compressor actually come on without breaking the breaker customer was informed to monitor unit and if unit persist or has an issue after monitoring she will need to replace a few parts she was given an estimate and estimate is on the document unit is OK so far
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Baytown, TX 77523
Derrick
Job Details:
03/15/2024
Order parts ; ordrng 1 W11513977 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Houston, TX 77063
jerrell
Job Details:
03/15/2024
Readjusted legs ran test all operations normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS
Near Houston, TX 77024
jerrell
Job Details:
03/15/2024
Tech to request data loggers to check temperatures of refrigerator.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Houston, TX 77027
jerrell
Job Details:
03/15/2024
Reinstall ui panel ran test all operations normal.
We serviced a
KITCHENAID ICE MAKER
Model KUID508hps01
Near Houston, TX 77057
jerrell
Job Details:
03/15/2024
Need to order; ordrng 1 1901a (Drain pump)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Houston, TX 77084
Clayton
Job Details:
03/15/2024
"Called whirlpool tech support SR 7338663395, tested the unit again, still doing the power from L1 to neutral, when start button is pushed, house electrical problem."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB04
Near Katy, TX 77450
Clayton
Job Details:
03/15/2024
"Tested the unit, the icemaker is working properly, I explained to the customer that it takes 72 hours to fill the ice container fully, about the frozen items on the first 2 top shelves in the fresh food compartment, I explained to her that it's better to put solids on those 2 shelves and liquids in the doors buckets, she's very upset with the unit, she doesn't wants top this refrigerator, she'll call whirlpool to get it replaced, the damper door opened and closed several times without a hitch on test mode, the refrigerator is working properly."
We serviced a
JENN-AIR COOKTOP
Model JGD3536GS00
Near Bellaire, TX 77401
george
Job Details:
03/15/2024
THIS telephone number is been disconected.;
We serviced a
KITCHENAID FREEZER
Model KFIS29BBMS02
Near Houston, TX 77008
Damarcus
Job Details:
03/15/2024
Door gasket needed some adjustment. Do we close it all the way
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ
Near Texas City, TX 77591
donnie
Job Details:
03/15/2024
Unit comp is out; saved tckt
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Houston, TX 77080
jerrell
Job Details:
03/15/2024
Resecured drain pump ran test all operations normal.
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS
Near Houston, TX 77080
jerrell
Job Details:
03/15/2024
Need to order; ordrng 1 W11100284 (Control) and 1 W11095716 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77008
Damarcus
Job Details:
03/15/2024
Found main control/UI not working properly replaced same part all tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Missouri City, TX 77459
Edwin
Job Details:
03/15/2024
Upon arrival I ran diagnostics and inspected unit. I checked freezer temperature and refrigerator temperature. Temperatures where good in diagnostics everything passed no faults found. Customer said he disconnected unit momentarily days before and everything has been working since then. Control boards reset it. And unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Katy, TX 77450
Luis
Job Details:
03/15/2024
"I ran a diagnostic and unit was full of suds, I rinsed them all out, and checked ok, I explained to the customer on how to use the unit correctly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Houston, TX 77063
Jordan
Job Details:
03/15/2024
Ordering new valve (W11482383) for unit not filling ice maker with water. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Katy, TX 77494
Luis
Job Details:
03/15/2024
"Checked unit and when they installed the unit, they kinked the waterline behind the unit, I fixed it and checked ok"
We serviced a
WHIRLPOOL STACKED LAUNDRY
Model WET4027HW1
Near Houston, TX 77005
Louis R
Job Details:
03/15/2024
Ran diagnostics.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77055
Damarcus
Job Details:
03/15/2024
Special Project #: S84638
We serviced a
WHIRLPOOL DRYER
Model MED6835DW2
Near Richmond, TX 77406
raul
Job Details:
03/15/2024
Will need a belt; ordrng 1 W11162091 (Belt)
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS05
Near Conroe, TX 77302
John
Job Details:
03/15/2024
checked unit out had wrong burner cap was swiched made unit right unit checked out
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near League City, TX 77573
angel
Job Details:
03/15/2024
Fixed loose connection on display all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Houston, TX 77036
Jordan
Job Details:
03/15/2024
Per service techline #7738692464 unit to be put up for review due to clogged drain line being unserviceable. Job complete.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Houston, TX 77057
jerrell
Job Details:
03/15/2024
Found a f2 e1 error code reinstalled oven ui and control connections ran test all operations normal.
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Missouri City, TX 77459
roosevelt
Job Details:
03/15/2024
checked and reconnected loose connection and all function ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW10
Near Houston, TX 77087
Aidan
Job Details:
03/15/2024
"Remove old gasket and install new Gasket. Ensure gasket is seated correctly by tugging gently, but firmly all the way around. Help new Gasket mate properly against the cabinet, and advise customer to allow 45 mins for the gasket to memorize its position"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Houston, TX 77079
jerrell
Job Details:
03/15/2024
"Need to order; ordrng 1 W11415098 (Control) and 1 W11475754 (Assembly, Evaporator Cover (Includes Fan Motor, Wire Assembly and Thermistor))"
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Houston, TX 77054
derrick
Job Details:
03/15/2024
Consumer refused estimate
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Sugar Land, TX 77498
Edwin
Job Details:
03/15/2024
Upon arrival I diagnose unit and inspected unit. NoiseAfter inspection. No Fault codes found unit is working as designed.
We serviced a
WHIRLPOOL WARMING DRAWER
Model WTW4855HW3
Near Richmond, TX 77406
martin
Job Details:
03/15/2024
"Ran diagnostics and machine grinds at final spin cycle Inspected and found Clutch failedReplaced with truck stock and ran diagnostics again, no more noises Unit is now working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Spring, TX 77388
Osiel
Job Details:
03/15/2024
"Dryer getting proper voltage, thermal fuse good Loose connection on door switch- reattached - unit able to start. Did test cycle, no other issues working as normal."
We serviced a
JENNAIR REFRIGERATOR
Model JBSS48E22L00
Near Houston, TX 77055
jerrell
Job Details:
03/15/2024
"Need to order; ordrng 1 W11439436 (Assembly, Evaporator and Heater) and 1 W11619405 (Control) and 1 W11426691 (Ui) and 1 W11332037 (Control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Katy, TX 77450
Luis
Job Details:
03/15/2024
"Checked unit and vent going to the outside of the house is completely clogged, I advised the customer to fix it before using the unit again, also to replace the vent behind unit because it's not the recommended one for unit, and fix flapper going to the outside because the unit is getting a lot of condensation inside"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77063
jerrell
Job Details:
03/15/2024
Reinstalled door switch ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Houston, TX 77027
jerrell
Job Details:
03/15/2024
Reinstalled blower housing and lent filter housing ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Humble, TX 77346
leonard
Job Details:
03/15/2024
replaced leaky cold water valve washer and checked operations. ck ok; used 1 WP16123 (WASHER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW07
Near Cypress, TX 77429
Jeremy
Job Details:
03/14/2024
Change unit ice maker unit received water while I was in the house unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Houston, TX 77083
Clayton
Job Details:
03/14/2024
"Tested the washer, got an F3E1 for PRESSURE SYSTEM FAULT, disconnected the house from the water level sensor in the main board, blew into it, then disconnected the hose from its port at the lower tub and cleared it up with a needle, tested the unit again, it worked fine, if recalled, bring a main board and lower harness."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Houston, TX 77082
Clayton
Job Details:
03/14/2024
"Found some coins jammed in between the agitator and the drum, removed them, tested the, all ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77084
Clayton
Job Details:
03/14/2024
"Replaced the dryer cycling thermostat, tested the unit, all ok."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77084
Clayton
Job Details:
03/14/2024
"Replaced the dryer drive motor and the blower wheel, tested the unit, all ok."
We serviced a
AMANA OVEN
Model AER6303MFS3
Near Houston, TX 77084
Clayton
Job Details:
03/14/2024
"Upon inspection, found the range with a Roach infestation, void the warranty."
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMB0
Near Houston, TX 77028
Gary L
Job Details:
03/14/2024
Found faulty motor. Removed and replaced motor and control board. Checked operation
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77043
Gary L
Job Details:
03/14/2024
Found pipe to drain pan sticking up through floor about an inch and pushing cover into pulley. Removed and replaced cam and adjusted legs to raise machine. Checked operation ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Houston, TX 77091
Gary L
Job Details:
03/14/2024
Ordering parts ; ordrng 1 W11654022 (Control) and 1 W11454734 (Gearcase)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Houston, TX 77339
Joshua
Job Details:
03/14/2024
Bad diffuser will need to be replaced part needs to be ordered.; ordrng 1 Wpw10594330 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, TX 77407
raul
Job Details:
03/14/2024
Ran diagnostic and found error code F7E4 (Basket Re-engament) and F6E3 (ACU communication with MCU) gave customer a quote. They will think about continuing with repairs.
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Houston, TX 77056
Louis R
Job Details:
03/14/2024
Replaced bad bin stat.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Houston, TX 77024
Louis R
Job Details:
03/14/2024
SR#7738678984 found bad pump & control; ordrng 1 W11542868 (Pump) and 1 W11034363 (Control) and 1 Wpw10485955 (Harness) and 1 W11123917 (Harness)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Houston, TX 77008
Louis R
Job Details:
03/14/2024
Replaced stripped motor & wheel.
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW0
Near League City, TX 77573
angel
Job Details:
03/14/2024
Replaced faulty drive system parts and water va
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Dickinson, TX 77539
angel
Job Details:
03/14/2024
Tested main control and found only 121 volts coming to unit customer will need an electrician to correct power issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Dickinson, TX 77539
angel
Job Details:
03/14/2024
Replaced leaking water valve all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fresno, TX 77545
roosevelt
Job Details:
03/14/2024
checked and removed block of ice from evap . fan motor and dl auth# is w1an001nl1.5
We serviced a
WHIRLPOOL RANGE
Model KVWB606DSS
Near Missouri City, TX 77459
Edwin
Job Details:
03/14/2024
Upon arrival I diagnose unit. After inspection the motor blower is stuck won't run. Will need to order blower. Last digit engineering code #4 will need part research.; ordrng 1 XXXXXXXXXXX (Blower motor Assembly)
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS05
Near Missouri City, TX 77459
Edwin
Job Details:
03/14/2024
Upon arrival I diagnose unit I did my inspection. Knob bezel doesn't have no adhesive so it's lose will need to order new bezels.; ordrng 2 W10853046 (Bezel Knob)s
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Missouri City, TX 77459
Edwin
Job Details:
03/14/2024
Upon arrival I diagnose and inspected unit ui control panel would not let me do nothing. I couldn't get into service area. Will need to replace UI control panel.Customer contacted office(Ms.Dawn) to approve repairs.; ordrng 1 W11236887 (UI console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Missouri City, TX 77459
Edwin
Job Details:
03/14/2024
"Upon arrival I diagnose unit, and after inspection compressor is not turning on. I took back panel off, and there was infestation of Roaches, I aware customer of roaches and that this will most likely be denied by whirlpool. Will need to get pest control. I called Trade care to document Sr#7738650843."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Houston, TX 77049
ricky
Job Details:
03/14/2024
need bnr and sw; ordrng 1 w10275048 (bnr) and 1 w10312185 (sw) and 1 w11172427 (harness)
We serviced a
WHIRLPOOL KITCHEN
Model KDTE204KPS2
Near Pasadena, TX 77505
ricky
Job Details:
03/14/2024
found cust needs to correct plumbing
We serviced a
MAYTAG REFRIGERATOR
Model MRSF4036PW01
Near La Porte, TX 77571
ricky
Job Details:
03/14/2024
found and freed jammed flapper disp door
We serviced a
KITCHENAID RANGE
Model KODE900HSS21
Near Baytown, TX 77521
ricky
Job Details:
03/14/2024
found and replaced cracked part
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Baytown, TX 77521
ricky
Job Details:
03/14/2024
found needs inner glass est pending
We serviced a
WHIRLPOOL RANGE
Model WGG555S0BS01
Near Houston, TX 77019
Damarcus
Job Details:
03/14/2024
Found bad control/ui; ordrng 1 WPW10539994 (control) and 1 W10528789 (SWTCH-MEMB)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Houston, TX 77009
Damarcus
Job Details:
03/14/2024
Found dishwasher working at design two no problem with door
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS07
Near Houston, TX 77091
Gary L
Job Details:
03/14/2024
Found blown fuse. Removed and replaced fuse. Checked operation and function ; used 1 W11707984 (Fuse) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Houston, TX 77089
angel
Job Details:
03/14/2024
Replaced faulty tank and control also removed and replaced door to clear water line that goes through the cabinet all ok no problems
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77091
Gary L
Job Details:
03/14/2024
Found evaporator frozen. Removed ice from evaporator. Removed and replaced thermistor. Checked operation ; used 1 Wpw10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Houston, TX 77054
derrick
Job Details:
03/14/2024
Do not order until consumer approves ; ordrng 1 WPW10237959 (Switch) and 1 279816 (Fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Houston, TX 77007
Damarcus
Job Details:
03/14/2024
Order Part and reschedule ; ordrng 1 W11566897 (Evaporated) and 1 W11557671 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Houston, TX 77007
Damarcus
Job Details:
03/14/2024
Customer did not defrost unit in time; saved tckt