We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
rconnected loose connection on element
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Missouri City, TX 77459
roosevelt
Job Details: 03/22/2022
checked and unit is working as deigned customer needs to have garbage disposal connection cleaned it s all blocked up
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS08
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
"replaced shorted control board and lamp and checked operations. ck ok; used 1 w10892389 (control board), and 1 8206232a (bulb) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PHZS0
Near Houston, TX 77096
levis
Job Details: 03/22/2022
checked unit unit running and making ice
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cypress, TX 77429
kayla
Job Details: 03/22/2022
Helped DO uninstall unit to replace part. Ran diagnostics.. all ops correct.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Called customer to inform him of potential service fee due to same issue that has been documented with tech line. He refused to pay and said might as well not come out.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HSS
Near Katy, TX 77493
martin
Job Details: 03/22/2022
Replaced grates
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ
Near Katy, TX 77449
martin
Job Details: 03/22/2022
Customer said unit is cooling properly and does not need further service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77056
anthony
Job Details: 03/22/2022
Adjusted door latch to make proper contact to door switch all ok no problems
We serviced a
KITCHEN AID MIRCOWAVE
Model KMHC319ESS10
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Found socket melted on bulb. Ordering parts. ; ordrng 2 8206232A (Bulb)s and 2 W10210871 (Socket)s
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Conroe, TX 77301
james
Job Details: 03/22/2022
Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77058
Osiel
Job Details: 03/22/2022
Closing per office
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Porter, TX 77365
leonard
Job Details: 03/22/2022
adjusted console bracket and re-leveled and checked operation. ck ok
We serviced a
WHIRLPOOL DISHWASGER
Model MDB4949SKZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964Unable to test due to being store floor model Special Project code S17304
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken lid strike and checked operation. ck ok; used 1 W11457841 (strike) from stock
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Galveston, TX 77550
dadrick
Job Details: 03/22/2022
"checked over unit. found bad blower motor. instaled new blower motor and thermofuse. unit working as designed; used 1 wp8303972 (blower), and 1 WP8304452 (FUSETHRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (actuator) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
cleared debris from blower housing and tightened loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
"Spoke with customer on continued issue with load and go, documented with tech line multiple times. Will re order drawer assembly, line filter and control ; ordrng 1 W11413407 (Housing) and 1 W11033573 (Line filter) and 1 W11419051 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Tomball, TX 77377
gary
Job Details: 03/22/2022
Closing ticket
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
Corrected pump/motor; ordrng 1 Wpw10605057 (Pump/motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77075
chris
Job Details: 03/22/2022
Replaced broken lid strike. Unit is now working as intended no leaks at this time ; used 1 W11457841 (Strike) from stock
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Texas City, TX 77590
Osiel
Job Details: 03/22/2022
Customer bought new unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dickinson, TX 77539
Osiel
Job Details: 03/22/2022
Found faulty heater replaced heater unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNXS3
Near Houston, TX 77024
jerrell
Job Details: 03/22/2022
"Need to order; used 1 WP2310169 (Harness), 1 W11566407 (Pump), and 1 2313702 (Pump) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Seabrook, TX 77586
Osiel
Job Details: 03/22/2022
Found article between hinge removed article unit is working as intended no issues found at this time
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near The Woodlands, TX 77380
kayla
Job Details: 03/22/2022
"SAFETY ISSUE: cavity inside all burned and melted. The whole unit would need to be replaced and advised customer to not use oven as well. Per management, okay to bill head of maintenance in townhomes."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77062
Osiel
Job Details: 03/22/2022
Found faulty gearcase part order no return date ; ordrng 1 W11476587 (Control board) and 1 W10870912 (Gearcase) and 1 W10721967 (Cam)
We serviced a
MAYTAG DRYER
Model MEDB835DW2
Near Pearland, TX 77584
chris
Job Details: 03/22/2022
Replaced faulty motor and idler pulley. Unit is now working as intended
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Pearland, TX 77581
chris
Job Details: 03/22/2022
Found faulty ice maker part order ; ordrng 1 W11033825 (Ice bin) and 1 W10908387 (Ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Arcola, TX 77583
derrick
Job Details: 03/22/2022
Order parts; ordrng 1 W11497943 (95.95)
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS2
Near Houston, TX 77062
Gary L
Job Details: 03/22/2022
Found faulty recirculating pump order parts ; ordrng 1 W10747426 (Recirculating pump)
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near League City, TX 77573
Gary L
Job Details: 03/22/2022
"Found faulty Terminal block ,order parts ; ordrng 1 279318 (Terminal block wire) and 1 279393 (Screws) and 1 3397659 (Terminal block)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Humble, TX 77339
leonard
Job Details: 03/22/2022
adjusted rt. hand refrigerator door hinge and checked operations. ck ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW0
Near Houston, TX 77002
levis
Job Details: 03/22/2022
checked unit removed excess lint from the blower wheel and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and repaired loose connection at inlet valve harness. Ran test cycle and unit checks ok and no leaks detected.
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Houston, TX 77007
levis
Job Details: 03/22/2022
checked unit found the control boards shorted UI board is nla
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Houston, TX 77019
levis
Job Details: 03/22/2022
checked unit reinstalled the plastic bushing for the wire harness at the bottom of the frezer door
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDW10
Near Houston, TX 77071
chris
Job Details: 03/22/2022
Replaced faulty ice maker. Unit is now working as intended no leaks at this time
We serviced a
AMANA REFRIGERATOR
Model AFI2575GRS05
Near Houston, TX 77095
kayla
Job Details: 03/22/2022
"Possible leak. Sealed system repair needed, ordering parts. 3 wgt. 2 tech with DO.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Houston, TX 77084
jerrell
Job Details: 03/22/2022
Installed glass top all test normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Alvin, TX 77511
Gary L
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Alvin, TX 77511
Gary L
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964 Special Project code S17304
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Order parts reschedule with customer; ordrng 1 W11175771 (valve-inlt)
We serviced a
WHIRLPOOL M/W OTR
Model WMH54521JZ0
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Ordering parts. 2 wgt. 2 tech with DO; ordrng 1 W11371547 (Door stainless) and 1 W11178521 (Nameplate) and 1 W11383756 (Pcba board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and removed debris from drain pump. Ran test cycle and unit checks ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conroe, TX 77301
james
Job Details: 03/22/2022
"Checked unit and replaced shorted control, actuator and drive motor. Ran test cycle and unit checks ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Rosharon, TX 77583
derrick
Job Details: 03/22/2022
Replaced broken strike and checked operation of unit ok; used 1 W11457841 (Strike) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed modules all test normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Houston, TX 77056
anthony
Job Details: 03/22/2022
Adjusted door latch to make proper contact to door switch all ok no problems
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed drawer all test normal.
We serviced a
KITCHEN AID MIRCOWAVE
Model KMHC319ESS10
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Found socket melted on bulb. Ordering parts. ; ordrng 2 8206232A (Bulb)s and 2 W10210871 (Socket)s
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Houston, TX 77079
jerrell
Job Details: 03/22/2022
Installed panel all test normal.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Conroe, TX 77301
james
Job Details: 03/22/2022
Checked unit and removed debris from between drum and drum seal. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Dickinson, TX 77539
Gary L
Job Details: 03/22/2022
"Heating Element - SP W11540964 - Special Project S17304 , replaced heating element"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77058
Osiel
Job Details: 03/22/2022
Closing per office
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Texas City, TX 77591
Gary L
Job Details: 03/22/2022
"Found faulty blower and motor, unit is now working as intended"
We serviced a
KITCHENAID OVEN
Model KOST100ESS04
Near Porter, TX 77365
leonard
Job Details: 03/22/2022
adjusted console bracket and re-leveled and checked operation. ck ok
We serviced a
KITCHEN AID MIRCOWAVE
Model KMHC319ESS10
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Replaced ctrl for complaint on UI panel intermittently flickering on and off. Rebooted unit. Ran tests. All ops correct.
We serviced a
WHIRLPOOL DISHWASGER
Model MDB4949SKZ0
Near Conroe, TX 77304
james
Job Details: 03/22/2022
Checked unit and replaced heater element per Technical Service Pointer #: W11540964Unable to test due to being store floor model Special Project code S17304
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW
Near Missouri City, TX 77489
roosevelt
Job Details: 03/22/2022
checked and unit is working s designed
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken lid strike and checked operation. ck ok; used 1 W11457841 (strike) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ00
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Mrs has extended warranty with Home Depot. 5 yrReplaced ice maker. Adjusted temperatures. Rebooted unit. Ran tests. All operations are correct. Mrs to monitor unit.; used 1 W10873791 (Ice maker) from stock
We serviced a
KITCHENAID OVEN
Model KEBK101SSS04
Near Galveston, TX 77550
dadrick
Job Details: 03/22/2022
"checked over unit. found bad blower motor. instaled new blower motor and thermofuse. unit working as designed; used 1 wp8303972 (blower), and 1 WP8304452 (FUSETHRML) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWQ00
Near Houston, TX 77089
chris
Job Details: 03/22/2022
Found that unit needs compressor and condenser fan. Quoted customer for repair. Customer declined repair as quote is too expensive. Customer to replace unit
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced broken actuator and ran test cycle. test ok; used 1 W10913953 (actuator) from stock
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ03
Near Cypress, TX 77433
kayla
Job Details: 03/22/2022
Unit below -11 degrees. Adjusted temperatures. Defrosted frozen fill tube and ic maker. Rebooted unit. Ran diagnostics. All operations are correct. Mrs to monitor unit.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
cleared debris from blower housing and tightened loose red wire connection at terminal block and checked operations. ck ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Conroe, TX 77385
james
Job Details: 03/22/2022
Checked unit and replaced open bake electrode. Ran test cycle and unit checks ok.; used 1 WP9758079 (IGNTOVEN) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Roman Forest, TX 77357
leonard
Job Details: 03/22/2022
adjusted simmer flames on all burners and checked operations. ck ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ESS03
Near Porter, TX 77365
leonard
Job Details: 03/22/2022
checked unit and found frame and cabinet damage. called tech line and spoke with Adrian and documented unrepairable.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
"Spoke with customer on continued issue with load and go, documented with tech line multiple times. Will re order drawer assembly, line filter and control ; ordrng 1 W11413407 (Housing) and 1 W11033573 (Line filter) and 1 W11419051 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
replaced faulty start switch and checked operations. ck ok; used 1 WPW10446920 (switch) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Needville, TX 77461
raul
Job Details: 03/22/2022
Replaced strike assembly and inspected for any water leaks. I ran a diagnostic and washer is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFG114SWB2
Near Rosharon, TX 77583
derrick
Job Details: 03/22/2022
Order parts; ordrng 1 W10918546 (Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Tomball, TX 77377
gary
Job Details: 03/22/2022
Closing ticket
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Baytown, TX 77520
ricky
Job Details: 03/22/2022
found and replaced shorted cnt
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Friendswood, TX 77546
Osiel
Job Details: 03/22/2022
Found faulty compressor part order no return date ; ordrng 1 W10168473 (Compressor) and 1 UVdryer and 1 Tubingkitforcompressor
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
Corrected pump/motor; ordrng 1 Wpw10605057 (Pump/motor)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Pearland, TX 77584
chris
Job Details: 03/22/2022
Replaced faulty heating element. Unit is now working as intended ; used 1 W11537778 (Element) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Houston, TX 77075
chris
Job Details: 03/22/2022
Replaced broken lid strike. Unit is now working as intended no leaks at this time ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Pearland, TX 77581
chris
Job Details: 03/22/2022
Unit needs water valve. Waiting on Home Depot dispatch
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Texas City, TX 77590
Osiel
Job Details: 03/22/2022
Customer bought new unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Missouri City, TX 77459
derrick
Job Details: 03/22/2022
Ran complete diagnostics and found no codes and unit ran completely. Consumer will call back if further issues
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Dickinson, TX 77539
Osiel
Job Details: 03/22/2022
Found faulty heater replaced heater unit is working as intended no issues found at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Atascocita, TX 77346
gary
Job Details: 03/22/2022
Ran diagnostics replaced heating element per service pointer. All functions checked ok at this time
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNXS3
Near Houston, TX 77024
jerrell
Job Details: 03/22/2022
"Need to order; used 1 WP2310169 (Harness), 1 W11566407 (Pump), and 1 2313702 (Pump) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Missouri City, TX 77459
derrick
Job Details: 03/22/2022
Unit deemed unrepairable by tech line
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Seabrook, TX 77586
Osiel
Job Details: 03/22/2022
Found article between hinge removed article unit is working as intended no issues found at this time
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS1
Near Houston, TX 77019
levis
Job Details: 03/22/2022
checked unit adjusted the water filter and checked operation
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Houston, TX 77036
derrick
Job Details: 03/22/2022
Order sump assembly; ordrng 1 W11025157 (Sump assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near The Woodlands, TX 77380
kayla
Job Details: 03/22/2022
"SAFETY ISSUE: cavity inside all burned and melted. The whole unit would need to be replaced and advised customer to not use oven as well. Per management, okay to bill head of maintenance in townhomes."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near New Caney, TX 77357
leonard
Job Details: 03/22/2022
order parts 2wgt; ordrng 1 W11413569 (control board) and 1 WP697772 (blower wheel) and 1 279787 (motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Houston, TX 77062
Osiel
Job Details: 03/22/2022
Found faulty gearcase part order no return date ; ordrng 1 W11476587 (Control board) and 1 W10870912 (Gearcase) and 1 W10721967 (Cam)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pinehurst, TX 77362
gary
Job Details: 03/22/2022
Ran diagnostics adjusted leveling and secured drain hose creating banging sound on back panel. All functions checked ok
We serviced a
JENN-AIR COOK TOP
Model JGD3430BS00
Near Houston, TX 77005
derrick
Job Details: 03/22/2022
Replaced parts and checked operation of unit
We serviced a
MAYTAG DRYER
Model MEDB835DW2
Near Pearland, TX 77584
chris
Job Details: 03/22/2022
Replaced faulty motor and idler pulley. Unit is now working as intended
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Houston, TX 77041
jerrell
Job Details: 03/22/2022
Removed obstruction from fabric softener funnel all test normal.