Unclog drain pump

Replaced cut off from truck stock ; used 1 W10900067 (Cut off) from stock

Upon arrival i diagnosed unit. After inspection door switch wire connector faulty. Reconnected and secured connection to door switch. Tested unit. Passed. Unit is working as designed.

Upon arrival and after diagnosing I noticed a loud sound. Once I removed the unit and removed the debris the unit began to work properly. Unit is now working as designed.

"Upon arrival I suspected no drain, after unclogging the drain hose it is now drawing properly."

Found that evaporator fan came unplugged. Reinstalled connector correctly. Unit is now working as intended no issues at this time

"uninstalled & reinstalled - removed debris in blower, replaced and tested - working as design"

"loose connection to capacitor - reattached and tested, working as normal"

"Bake is tripping the breaker but the broil works good and doesnt Trip the breaker was the customers complaint, but whenever I was at the house, the broil worked and then I turned the bake on and it worked also told the customer to go ahead and try to bake something after I leave and let me know how it goes she used it and worked good"

"Need to get the igniter and the gas solenoid bake will not turn on, but the broil will; ordrng 1 W10818355 (Gas valve) and 1 W11450459 (Igniter)"

Ran diagnostic ordering control electric ; ordrng 1 W11607637 (Control electric)

"Ran diagnostic removed clumb ice from ice tray dispensing area, all functions checked okay"

"Ran diagnostic, no error codes at the time. No air flow to the exterior, advice customer to contact a duct cleaning company to clear any obstruction in the line.. machine working as designed"

Call Techline and spoke with Andrew and the Pressure reading on unit Found unit had a restriction per Andrew to use nitrogen to try to clear restriction sr# is 774074772; saved tckt

Replaced faulty control. All unit functions checked ok

7740745389. Corrected issue with blocked drainage. Removed ice from the bottom. Documented with techline.

Replace parts couldnt test unit no power or water connection available at property

Auth#W1D6NN0NL2 replaced bad RF element & warmer

Replaced bad TOD sensors

Replaced broken ice maker & shorted led.

Found bad led; ordrng 1 W11455229 (Control) and 2 W11470191 (Light)s

Order parts and reschedule with customer; ordrng 1 W11692161 (ICEMAKER)

"ordering dual valve, tube and filter head ; ordrng 1 W11666461 (TUBE-WATER) and 1 W11548535 (VALVE) and 1 W11706229 (RESERVOIR)"

"Upon arrival, the customer explained her concerns regarding the unit. She claimed that the unit was not cooling, not dispensing water, and not making ice. However, during my inspection, the unit was cooling properly in both compartments, with a full bin of ice present, and the dispenser was dispensing water with adequate pressure. The compressor and relay sounded normal, with no signs of clicking on and off or internal rattling. The units ability to maintain proper temperatures in the freezer, refrigerator, and icemaker compartments was confirmed, as the icemaker requires temperatures below 15 degrees to produce ice. There were no signs of clumping or small ice, further verifying normal functionality.I dispensed a significant amount of water to test for any loss of pressure or interruption, but the dispenser continued to work as expected. Based on my observations, there was no evidence to support the tenants claims of the unit failing. If further action is needed to address her concerns, the next step would be to investigate the control boards. I will provide the landlord with a quote and await approval to proceed.; ordrng 1 W11664342 (CNTRL-ELEC) and 1 W11574767 (PANEL-UI)"

Unit needs water inlet valve replacement.; ordrng 1 W11025970 (Fill Valve Assembly)

"Upon arrival, the unit was in the middle of a cycle. It was agitating and about to transition from the wash phase to draining, then to rinsing, as expected. Diagnostics revealed error codes F0E5 (Off Balance) and F0E3 (Overload), indicating that the reported stoppage was likely caused by one of these errors. The customer claimed the unit was not agitating or unable to complete a cycle, but these issues were not present during inspection or testing. The unit successfully completed a full diagnostics cycle without any issues."

unit will start the time count down in the display but will not actual heat. the unit needs transformer and door switch/latch for proper repair. components are discontinued unable to proceed with a proper repair. closing for T&D

"The washer was continuously draining, leading the customer to unplug the unit to stop it. The issue occurred because the washer entered flood mode due to the tenants using either non-HE detergent or excessive amounts of detergent, which caused excessive foam and triggered the flood mode. To resolve the problem, the unit was turned on to complete its flood draining. A diagnostic cycle was then run, and the washer functioned as designed"

"The unit was turned on, and temperatures were measured. The unit was calibrated at 20 degrees and is functioning within the normal temperature range. - no issue working as design"

Unit needs oven igniter. ; ordrng 1 W11590294 (IGNTR-OVEN)

"Upon arrival, I inspected the unit, ran diagnostics, and found that we will need to replace the gearcase, suspension, and basket.; ordrng 1 W10780045 (Suspension) and 1 W10554251 (Basket) and 1 WP21366 (Nut spaner) and 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 285565 (Agitator)"

"Upon arrival, I inspected the unit, ran diagnostics, and found that the gearcase needs to be replaced. I quoted the customer. MR did not approve.; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10528947 (Hub)"

"Upon arrival, I inspected the unit and found the drain clogged. I unclogged the drain and ran water; all is good."

"Upon arrival, I inspected the unit and found that the pump and motor need to be replaced.; ordrng 1 W11613479 (Pump&Motor unit 419) and 1 W11683652 (Control board)"

Replaced seal system components.

Replace defected drain pump washer working fine now

Found different issue custom has rats that chewed into wire harness repaired unit unit working fine now

Order parts and reschedule ; ordrng 1 W11481722 (ACTUATOR) and 1 W11607637 (Control)

Replace bad lid latch run service cycles all tested ok

Bad control and LEDS replace same parts all tested ok now

Order part and reschedule ; ordrng 1 W10860984 (Motor)

Found water valve inlet turned off unit working fine now

"found cnt set on power, clling for soak, reset and cycled"

found and freed jammed float and cycled

need cnts; ordrng 1 w11442897 and 1 w11430637

found and replaced worn parts

Assisted RY with 2 man job

Replaced blower

Upon arrival i replaced parts. After replacement i tested unit. Unit reached set temperature 350 (picture attached). Unit completed normally cycling normal. Unit is working as designed.

Upon arrival i replaced all parts. After replacement i tested unit. Unit completed normally passed. Unit is working as designed.

Upon arrival i diagnosed unit. Unit would not reset will need parts order.; ordrng 1 W11607637 (Control Board) and 1 W11665967 (Harness Lower)

Upon arrival i diagnosed unit. After inspection water leaking from the top water valve housing area. Will need parts order. ; ordrng 1 W11482382 (Reservoir) and 1 W11579561 (Water Valve) and 1 8567668 (Wire Tie) and 1 W11482035 (Housing)

Upon arrival I noticed the LoFl code. Then I noticed the water from the house was good but the inlet valves were clogged. I attempted to clean them but code still remains. Submitted quote and customer will decide later.

"Upon arrival and after diagnosing with Techline I found that on service test #3 the damper control would not shut it would display 23 but never 13 and never physically closed. Per Techline it could have to do with the harness that was last replaced since its all connected together. Per Techline same issue, Will go back to original tech. SR# 7740744704"

Upon arrival and after replacing the parts the unit is no longer squeaking. It is now working as designed. It completed a diagnostic cycle with no issues.

Upon arrival and after diagnosing I noticed a F7E1 and a F7E6 error code. Will need parts ; ordrng 1 W10721967 (CAM) and 1 W11026785 (MOTOR) and 1 W11395618 (CAPACITOR) and 1 W11481722 (ACTUATOR) and 1 W11590868 (WIRE HARNESS) and 1 W11567712 (CONTROL BOARD)

"Need damper; ordrng 1 W11226768 (Damper Assembly,)"

Aligned gas valve

"Need main board, pump and cable; ordrng 1 W11491433 (Control Unit Assembly,) and 0 ()s and 1 W11335100 (Harness, Lower) and 1 W11259498 (Pump)"

Needs knobs; ordrng 2 W10850027 (Stainless knob)s

813783- Put on you to close out. Not able to reach customer. Per CSR. Chargevtripe charge only

"To address the two claims reported to dispatch:1.Burners are clicking in cycles or on all burners: It is normal for all burners to click when turning on any single burner. However, gas flows only to the burner being activated. This behavior is consistent with the unit's design.2.The oven is not working: Upon inspection, the oven was found to be functioning properly. The igniter is operational, and gas is fully igniting on both sides, as evidenced in the attached pictures. After explaining this to the customer, she stated that the oven works but then turns off. To investigate, I ran the oven through a complete preheating cycle, and it did not shut off during my observation.Upon further inspection, I turned my attention to the control board as it could potentially cause premature shutoffs if malfunctioning. During this process, I discovered evidence of a roache infestation within the control board (see pictures). Due to user care neglect, warranty coverage for parts and labor is not applicable.If the customer wishes to proceed with repairs, they will need to cover the cost of both parts and labor."

"Installed tube and warranty water pump ran test all operations normal015112; used 1 W11566406 (Pump), and 1 W10863947 (Tube) from stock"

Tech assist for JL

Upon arrival i replaced parts. I left old parts with customer(pictures attached) After replacement i tested unit. Unit ran normally. Passed. Unit is working as designed.(pictures attached).

Checked unit needs motor and belt pulley on motor broke off an the belt has ripped apart ; ordrng 1 341241 (Belt) and 1 279827 (Motor) and 1 WP694089 (Blower wheel)

Checked unit discovered that customer got new garbage disposal an the plug was not knocked out fixed that put unit into diagnostics showed customer that unit heating element is coming on an working properly

Checked unit not getting enough voltage from control call tech line to verify ; ordrng 1 W11088499 (Control)

Replace parts unit is now cooling properly

Checked unit all functions working as designed call tech line to verify for customer that unit is working as designed SR#7740751805 unit heating to 350

Installed all parts unit is working and running great now

Assisted MY

Replaced console

Will need motor and blower wheel ; ordrng 1 W11234001 (Motor) and 1 W11327190 (Blower wheel)

Replaced door switch from truck stock ; used 1 WP3406107 (Truck stock) from stock

Replace parts fan came on now unit is cooling properly

took pic of roaches on control . advised cust. calling TPSS. not able to repair today due to infestation.

unit needs water filter housing.; ordrng 1 W11162042 (housing)

took pics of roaches inside control console. advising cust of insect infestation issue. calling TPSS

"F3E1, F8E1, ran diag. cleared codes. . unit needs control.; ordrng 1 W11607637 (control)"

adjusted simmer flames on all burners and checked operations. ck ok

"Ran diagnostics, replaced faulty dispenser assembly adding to excess sudds"

Replaced previously installed damper assembly. Unit is now working as intended no issues at this time

Ran diagnostic ordering replacement Harness wire; ordrng 1 W11643701 (Harness wire)

Replaced both control and UI panel. All unit functions checked ok

Ordering replacement dryer per techline ; O-emld tckt

"Sr-77406749603 ran diagnostic, all unit functions checked ok at this time"

"Recorded fault code F6E1, ordering replacement console. Quoting customer 361.5 plus tax. Pending customer approval.; ordrng 1 W11583885 (Console)"

"Canceled at door, customer confirm unit is working properly"

Ran diagnostic ordering replacement Sump motor assembly ; ordrng 1 W11613479 (Sump motor assembly)

checked unit out fixed cover plate from rubing unit is correct now

part order 2 man 3 wait with je; ordrng 1 w11546692 (evap) and 1 w11635510 (compresser) and 1 w123456789 (r600) and 1 w987654321 (nitrgin)

replaced control. unit tested ok.

removed burner cap and base. unblocked gas orrifice on front right burner. unit tested ok. advised cust on roaches in control.

Checked unit and replaced shorted UI f2e1 error code. Ran test cycle to 350' and unit checks ok.

Checked unit and replaced shorted control. Ran auto test cycle and unit checks ok.

Order parts reschedule with customer2wgt; ordrng 1 W10837240 (idler pulley) and 1 W10837625 (PULLEY-MTR) and 1 661570V (belt)

Order parts reschedule with customer2wgt; ordrng 1 W11613570 (PUMP&MOTOR) and 1 W11612329 (owi) and 1 W11683481 (CNTRL-ELEC)

order parts reschedule with customer3wgt; ordrng 1 W11631626 (MOTOR-EVAP) and 1 W11759117 (COVER) and 1 W11629268 (THERMISTOR) and 1 W11752963 (CNTRL-ELEC)

Order parts reschedule with customer; ordrng 1 W11632709 (PANEL-UI) and 1 W11629917 (CNTRL-ELEC)