Noisy diffuser in refrigerator ; ordrng 1 W10479155 (Damper)

"Upon arrival as I replaced the evap cover I saw a lot of ice built up, that was the cause of air restriction, after taking all the ice out and replacing the part it is now cooling in the refrigerator."

Replaced shorted board unit checks ok

2nd man helper.

part order; ordrng 1 w11319683 (burner head)

checked unit out took unit diown unit working as disined at this point unit will turn on by its self if hot unit checked out dl number w1dgrc0nl2

checked unit out at this point unit has normal sounds unit checked out

Upon arrival unit has broken harness ordering parts; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

put tube in unit checked out

Unable to contact customer. Left card at door. ; O-emld tckt

Checked unit and replaced broken outter glass. Unit checks ok.

Ran diagnostic when replacing drier cap tube broke need to order dries to complete work. Ordering Dryers ; ordrng 3 W11109499 (Drier tube)s

w1dgt00nl2 2x labor code upon arrival changed parts unit is now turning on and heating

Checked unit called tech line and unit was deemed non repairable SR#7740678264

Replace part unit tested properly

checked unit out found leak at manifold 2 man 3 wait run same day as oven that je is working on!!!!!!; ordrng 1 w11338090 (manifold) and 1 w11333176 (manafold) and 1 w11333175 (manifold)

part order 2 man 2 wait with je; ordrng 1 w11659265 (ui) and 1 w11649350 (control) and 1 w11649361 (control) and 2 w11598119 (fan)s

need cnt; ordrng 1 w11578563 (cnt)

need dif; ordrng 1 w11629068 (diff)

found and ran diag to reset sensor

Check unit to find all operations working as designed on arrival technician ran dryer airflow test with hose and without hose. The results are on the document pictures unit passed without hose and unit failed with hose. Customer was informed that he needs a professional duct cleaning company to come out and clear the obstruction in the wall unit is OK.

Order parts ; ordrng 1 W11626074 (Control) and 1 W11643701 (Harness)

Technician waited 15 minutes no one showed up moving on

"Checked unit to find a roach, infestation technician allowed maintenance man to see all the roaches and he took pictures himself and there are pictures on the document unit is voted due to this issue. Customer was informed that he has to hire a professional exterminating provider and send that receipt to Whirlpool and all repairs would cost out-of-pocket unit is OK."

Check unit to find customer is only operating on one leg of power. She was informed that she needs an electrician. The unit is not making a full circuit supplying power to the dryer. She is getting 124 from leg two to ground and zero from leg one to ground. Customer has an electrical issue. Unit is OK.

Check unit and replace defective. Left front element and left front switch. All operations are OK.

Order parts ; ordrng 1 W10897719 (Valve)

Upon arrival wrong part was pre diagnosed ordering right part; ordrng 1 W11518235 (Bulb)

Upon arrival unit was tripping breaker we switched it to a different apartment and it stopped tripping the breaker advised to get a stronger breaker nothing wrong w unit

need bnr; ordrng 1 w10891746 (bnr)

"needs comp , evap and cnt, cust declines repair, sr 7740929694"

found unit exchanged by dealor

Diagnosed ice machine not functioning properly. Tightened lose reservoir cap not sealing properly. Operations are running as constructed. Customer will monitor unit.

Order part and reschedule ; ordrng 1 285565 (Agitated)

Replace defective wheels

Found unit not cooling. Replaced defective compressor working OK now no leaks.

"Will need Evaporator, compressor ; ordrng 1 W11598434 (Evaporator) and 1 W11727250 (Compressor) and 1 W11109499 (Filter drier)"

changed out motor and auger unit checked out

Replaced control board

Inspected and found failed dispenser motor and stuck chute n coupling Will order new; ordrng 1 W11202789 (Dispenser motor) and 1 WP2220458 (Coupling) and 1 W11573761 (Chute)

"Ran diagnostics and found code F8E4, drip tray float switch Inspected and removed water from tray, dried up and ran diagnostics again No more error code Advised cutomer to monitor how they are loading the dishes as to prevent oveer spill NOTE: customer said they will be getting soft watert system soon, I advisde on using liquid detergent and small amounts to avoid over suds"

"Replaced fuse,both switches,diode and capacitor"

Replaced control board

"Ran diagnostics, replaced main control and sump assembly in unit. All functions checked ok"

"Checked unit and the unit has a burn make in the bottom of the oven and small pieces of foil paper inside stuck in the burn make, I called partner team to see if the will cover the repair, and customer got very surprise that we can only replace that, and partners team said it's not a functional failure and it was a user care they denied the repair, and I made the customer aware, and the notes will be attached to file we already have"

Replaced shorted panel ran and tested unit checks AUTH#134004

changed out switch unit checked out

Upon arrival I replaced parts. After replacement I tested unit completed normal. Unit is working as designed.

Has error code F8E0 (cooling Fan); ordrng 1 W11598119 (Blower)

replaced shorted control board and ran test cycle. test ok

checked unit and found blocked vent to outside. disconected vent hose from dryer and all dryer operations checked ok. advised customer to get vent professionaly cleaned.

Upon arrival I replaced parts. After replacement I tested unit completed normal. Unit is working as designed.

Unit checks ok dropped new bin

Checked unit control keep turning off at unit is in bake an temperature is at 150; ordrng 1 W10833885 (SENSOR) and 1 W11162730 (Spark module) and 1 W11620569 (Control)

"upon arrival went into diagnostics no error codes , the movement the washer has is normal. washer is going thru every cycle"

Ordering parts continuously draining; ordrng 1 W11607637 (Control)

"replaced console, TCO, thermostat, and element. unit tested ok. ran vent test. advised cust that her vent cleaning service was unsuccessful, her vent is still blocked."

"F1E1. Ordering replacement MOTOR, DUE TO IMPROPER INSTALLATION OF POWER. ; ordrng 1 WP694089 (Blower wheel) and 1 WPL279827 (Motor)"

"Ran diagnostics,customer advised on restriction from vent in home. Unit working as designed"

Found control stuck in drain mode. Pressed and held start button for 10 seconds. Ran recalibration and tested. Unit is working fine

Repaired broken blue wire to pump and checked operation ok

Order igniter; ordrng 1 W10918546 (Igniter)

Repaired broken wire to drain pump and checked operation ok

Unit is cooling and operating as normal. The door seal is making complete contact as well. Advise customer to not slam door down potentially making lucky mechanism jump up and locking itself. Cannot replicate door locking itself. Working as design

Replaced broken wiring harness and checked operation of unit ok

"Ran diagnostics, replaced faulty console and drawer assembly in unit. All functions checked ok"

Ordering parts; ordrng 1 Wpw10636339 (Thermostat) and 1 W11590294 (Ignitor)

Defected UI/control replace part working OK now

Checked unit igniter are not sparking only gas flow is coming out ; ordrng 1 W10860916 (Spark module) and 1 W11376663 (Harness)

Replaced shorted Dsi board and checked operation of unit ok

Order fan and bracket. Send parts back to original tech; ordrng 1 W10846539 (Ice box fan) and 1 W11668671 (Bracket)

Replaced shorted ice maker and checked operation of unit

"Removed and replaced control, bake and broil elements. Checked operation"

Order shelf bin; ordrng 1 W10529451 (Bin)

"Checked unit and fuse and thermostat were out, I replaced them and checked ok, I advised the customer to fix the vent going to the outside because it's completely clogged before using unit again, because it will damage parts again ; used 1 3392519 (Fuse), and 1 3387134 (Thermostat) from stock"

Order part and reschedule ; ordrng 1 W10876600 (Pump)

Found door damaged. Removed and replaced door. Checked operation

Ordering parts; ordrng 1 W11542194 (Console) and 1 W11620562 (Control) and 4 W11131701 (Gasket)s

Found shorted control board. Removed and replaced control board. Checked operation

Reattached bail arm and checked operation ok

Set bake at 225 oven got up within 20? of 225 but the bottom of the oven was not hot and the broil element was on and not the bake customers complaint that everything that they cook in there is undercooked have the calibration setting turned all the way up; ordrng 1 W11292248 (Bake element) and 1 W11467611 (Control panel with board) and 1 W10412514 (Board wide interface) and 1 W11346074 (Temp sensor)

Mag running high sound need mag diode cap customer had loud pop and then stopped heating ; ordrng 1 W11222648 (Diode) and 1 W10574736 (Capacitor) and 1 W11495561 (Magnetron)

"Ran diagnostics. Need recirculating pump, reservoir drain pump; ordrng 1 W11542867 (Recirculating pump) and 1 W11542868 (Reservoir drain pump)"

Found bad control.; ordrng 1 W10919003 (Pump) and 1 W11607637 (Control)

repaired loose black wire connection at terminal block and checked operations. ck ok

Oven is getting up to proper temperature and is within 15? of the set temp set the oven at 200? on a bake and the temperature was reaching 205 all the way up to 210 unit is functioning as designed

Part order for console panel due to unit with stuck key error codes present.; ordrng 1 W10713605 (Console)

Assisted tech

Part for unit not entering any cycles. Once unit is plugged in washer begins to drain non stop.; ordrng 1 W11578563 (Control) and 1 W11450610 (Lower harness)

"Call Techline and got everything documented 7740993923 showed up to the house at 10:30 and turned the gas on as soon as I got there, I put soapy water with bubbles on every single orifice burner because that is where the gas company said that it was leaking from directly out of the orifice. I put soap and bubbles on top of the orifices and left the gas on open and close the valves just to show the customer what it would look like if there was gas coming out of the offices I continue to ask her throughout the whole time of me being at the house if she smelt any gas and I just shut the gas off at 11:15 and she still has yet to say she smelled any gas. Techline also told me that the LML percentage of an actual leak is over 10% and the highest that the gas company picked up was 1.8 all the way down to 0.8 did not find any gas leaks will be calling to log with safety.NEW document number 7740957473Safety advise to inform the customer to use the cooktop with caution that they should be good and if they have any more issues to give us a call and we can come back out since we were not able to duplicate the issue"

Customer had lots of sediment buildup inside of her waterline. I cleaned out the water valve and got all of the sediment blockage out of the way because the customer was having no water pressure going into the washer advised the customer to put filters on her waterline so this issue does not continue to happen. Ran the unit and the water pressure was as good as new all operations. OK now unit is working as designed.

"Upon arrival, ran diagnostic and found error code F3E1(bottom sensor shorted) F1E1 (ACU error) F2E1 (stuck shorted key) F6E3 (lower oven over temperature) gave customer quote. The customer will get someone else."

replaced broken vent fan assy. and checked operations. ck ok; used 1 W11441128 (MOTOR FAN) from stock

"Checked unit and door switch was stuck, I fixed it and checked ok"

"Checked unit with tech line and everything was working as it's designed, we just changed the size of the ice on the unit makesFile#. 7740998547"

"Checked unit and all the doors are dis aligned twisted, the oven and microwave also missing parts, the customer was explained to me that a week, week in a half a tech from kitchen aid came out, and disassembled and tried to fix the doors, and only made it worse, she really believed it was a kitchen aid tech she even asked about her cooktop also, I called partner team and explained the conditions on how I found the unit , they said they never sent a tech, and that the customer needs to go back with them File#. 7740984059"

order part; ordrng 1 W11594224 (control board)

tightened loose rotor screw and checked operation. ck ok

re-installed loose deli drawer assembly and lubricated drawer tracks. ck ok; used 2 WP542638 (GREASE) from stock

Check and remove loose Debris that was stuck between the agitator and all fuction ok