We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
02/12/2024
Customer complaint was not that of condensation but rather food freezing on top shelf of fridge compartment Inspected and found top shelf with tall items blocking airflow and also vegetable bags blocking airflow on back of wall. Per customer own admission it fixed itself once she moved some items to other fridge in her garage. Advised that confirms that shelfs needed to adjusted to allow proper airflow circulation Unit is cooling as. Designed Customer needs to keep and maintain shelfs to allow the correct airflow
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fulshear, TX 77441
martin
Job Details:
02/12/2024
Needs Tub wheel assembly ; ordrng 3 W11458872 (Tub wheel assembly)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Brookshire, TX 77423
martin
Job Details:
02/12/2024
"Customer showed me video of noise complaint but only shows her pressing the start button on control board and not inside the inside the MW, what she is cooking nor the cleanliness of MWTested cup of water and heating as designed, no sparking duplicated Ran 5 tests consistently without duplicating spark Customer stated that noise does not happen all the time only here n there Last visit advised customer to clean and keep clean the interior of MW. Uploaded picture of dirty inside with food debrisCalled tech support to document SR# 7738450623 and tech also agreed that food particles or leftover from previous heating could be causing the noise customer i s experiencing Called Safety to document as well SR#7738186616"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS20
Near Fulshear, TX 77441
martin
Job Details:
02/12/2024
Reset control board and tested Oven reached temperature of 350 degrees without any more error codes Customer will monitor
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Fulshear, TX 77441
martin
Job Details:
02/12/2024
Installed new water filter
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Fulshear, TX 77441
martin
Job Details:
02/12/2024
Reset control board and dispenser working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Houston, TX 77025
Louis R
Job Details:
02/12/2024
Fixed loose connection to drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Houston, TX 77030
Louis R
Job Details:
02/12/2024
Found bad motor; ordrng 1 W11525550 (Sump) and 1 W11557320 (Control) and 1 W11130743 (Inlet)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Houston, TX 77005
Louis R
Job Details:
02/12/2024
Found broken wires to freezer door; ordrng 1 W11467374 (Freezer door) and 1 W11130444 (Ice maker)
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS02
Near Houston, TX 77005
Louis R
Job Details:
02/12/2024
Found bad evap FF; ordrng 1 W10863696 (FF evap) and 1 W11032200 (Freezer evap)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Houston, TX 77024
Louis R
Job Details:
02/12/2024
Found bad cold valve; ordrng 1 W11198975 (Valve)
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X158W00
Near Houston, TX 77024
Louis R
Job Details:
02/12/2024
Found bad bin stat; ordrng 1 WPW10511923 (Bin stat)
We serviced a
JENNAIR REFRIGERATOR
Model JS42PPDUDE01
Near Houston, TX 77009
Louis R
Job Details:
02/12/2024
Found bad door; ordrng 1 W10783290 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Montgomery, TX 77356
james
Job Details:
02/12/2024
Checked unit and found vent from wall to exit from house to be blocked using an air flow meter. Unit checks ok. Advised customer to contact builder to have issue corrected.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Montgomery, TX 77316
james
Job Details:
02/12/2024
Order parts reschedule with customer2 man w/ JP2wgt; ordrng 1 w11243648 (pump&motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Montgomery, TX 77356
james
Job Details:
02/12/2024
Order part reschedule with customer2 man w/ JP4wgt; ordrng 1 8201809 (gasket-fip)
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Tomball, TX 77377
gary
Job Details:
02/12/2024
"Assisted Kayla D, in locating leak. Pending further action"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Houston, TX 77024
jerrell
Job Details:
02/12/2024
Reinstalled blower fan ran test all operations normal
We serviced a
WHIRLPOOL OVEN
Model WFG320MOMS0
Near Fulshear, TX 77441
martin
Job Details:
02/12/2024
"Inspected oven and found igniter cable loose, not making proper contact Tightened and secured Tested and heating properly now"
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW2
Near Houston, TX 77024
Louis R
Job Details:
02/12/2024
Fixed left door hinge
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Spring, TX 77389
Osiel
Job Details:
02/12/2024
lint build up on filter blocking proper airflow - cleared build up and advise customer to clean after every load
We serviced a
WHIRLPOOL OVEN
Model WFG550SOLZ1
Near Hockley, TX 77447
gary
Job Details:
02/12/2024
"Ran diagnostics, reset main controls adjusted settings and customer advised on self clean feature. Unit checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Houston, TX 77057
jerrell
Job Details:
02/12/2024
Please close the ticket the customer did not pay service call or confirm service to initiate repairs needed for the ice dispenser
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Spring, TX 77388
Osiel
Job Details:
02/12/2024
"no power, non responsive - break tripped - turned breaker back on restoring power to unit - working as normal. Potential breaker issue need electrician"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Spring, TX 77373
Osiel
Job Details:
02/12/2024
customer not loading unit properly not evenly distributing weight causing weight to shift to one side during rinse.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL1
Near Stafford, TX 77477
raul
Job Details:
02/12/2024
Will need bottom insulation toe panel and screws; ordrng 1 W10919858 (Multilayer insulation) and 1 W11038694 (Single insulation) and 1 W11467733 (Toe Panel Black) and 2 W11438978 (Screws)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Spring, TX 77373
Osiel
Job Details:
02/12/2024
customer not using rinse aid to help with drying
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Bellaire, TX 77401
Louis R
Job Details:
02/12/2024
Ran diagnostics.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EFS00
Near Humble, TX 77346
leonard
Job Details:
02/12/2024
order parts 2wgt S27311 needs to be off 48 hrs prior to repair; ordrng 1 W11333076 (control board) and 1 W10887790 (cover-evap)
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Montgomery, TX 77316
gary
Job Details:
02/12/2024
Per customer will need RS; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near The Woodlands, TX 77375
gary
Job Details:
02/12/2024
"Ran diagnostics, documented on going issue with moisture build up with tech line.SR-7738437428"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Tomball, TX 77377
gary
Job Details:
02/12/2024
"Ran diagnostics, replaced complete gearcase, stator rotor and clutch assembly in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS48PPDUDE00
Near Tomball, TX 77375
gary
Job Details:
02/12/2024
"Ran diagnostics, replaced complete filter housing in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Hockley, TX 77447
gary
Job Details:
02/12/2024
"Ran diagnostics, replaced complete suspension in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ
Near Hockley, TX 77447
gary
Job Details:
02/12/2024
"Ran diagnostics, replaced faulty control in unit. All functions checked ok at this time"
We serviced a
WHIRLPOOL RANGE
Model WEE510SAGS1
Near Houston, TX 77098
Louis R
Job Details:
02/12/2024
Replaced bad control
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Sugar Land, TX 77478
roosevelt
Job Details:
02/12/2024
checked and ajusted loose bolt on stater and all function ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sugar Land, TX 77498
roosevelt
Job Details:
02/12/2024
replaced bad drain pump
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Sugar Land, TX 77479
roosevelt
Job Details:
02/12/2024
checked and customer needs to replaced a braker only half power needs a electrican
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DP01
Near Missouri City, TX 77459
roosevelt
Job Details:
02/12/2024
replaced console
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Arcola, TX 77583
roosevelt
Job Details:
02/12/2024
checked and didnt find any leaks all function were ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Brookshire, TX 77423
martin
Job Details:
02/12/2024
Replaced pump n motor Tested and working properly now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Rosharon, TX 77583
roosevelt
Job Details:
02/09/2024
ajusted door handle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
02/09/2024
tighting up loose door handle
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHZ0
Near Missouri City, TX 77459
derrick
Job Details:
02/09/2024
Repaired loose door gasket same checked operation ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Rosharon, TX 77583
roosevelt
Job Details:
02/09/2024
dropped off parts at customer door
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Conroe, TX 77301
james
Job Details:
02/09/2024
Checked unit and replaced moisture sensor harness. Unit checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rosharon, TX 77583
roosevelt
Job Details:
02/09/2024
checked and couldnt find any sound or knocking
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fresno, TX 77545
roosevelt
Job Details:
02/09/2024
tighting up loose screw in agitator
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Houston, TX 77075
chris
Job Details:
02/09/2024
Replaced faulty compressor. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL WASHER
Model WED8127LC2
Near Kemah, TX 77565
donnie
Job Details:
02/09/2024
Ordering bottom; ordrng 1 W11551643 (Riser) and 4 W11444912 (Legs)s
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Dickinson, TX 77539
donnie
Job Details:
02/09/2024
"Replaced board and sensor, operations are correct now"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW2
Near Pearland, TX 77584
chris
Job Details:
02/09/2024
"Found faulty thermal fuse and thermostats. Replaced parts. Unit is now working as intended ; used 1 W11050897 (Thermostat), 1 WP3392519 (Thermal fuse), and 1 WP3387134 (Thermostat) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Conroe, TX 77302
james
Job Details:
02/09/2024
Checked unit and repaired leak at drier. Vacumed system and recharged system Unit checks ok and is exchanging heat. Assisted by Tech JP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Arcola, TX 77583
derrick
Job Details:
02/09/2024
Replaced shorted ice maker and checked operation ok; used 1 W11546935 (Ice maker) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Katy, TX 77494
martin
Job Details:
02/09/2024
"NOTE: pre existing door damage, Inspected and found no power to fridge compartment UI is dead, checked voltage at wall, correctWill order control board and UI panel ; ordrng 1 W11548534 (Control board) and 1 W11642015 (UI panel)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Manvel, TX 77578
chris
Job Details:
02/09/2024
Replaced faulty control and igniter. Unit is now working as intended no leaks at this time
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW
Near Manvel, TX 77578
chris
Job Details:
02/09/2024
Found faulty idler pulley and roller part order ; ordrng 1 WPW10314173 (Roller) and 1 W10837240 (Idler pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Pearland, TX 77584
chris
Job Details:
02/09/2024
New door damaged ; ordrng 1 LW11258441 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conroe, TX 77304
james
Job Details:
02/09/2024
Checked unit and replaced stripped agitator. Ran test cycle and unit checks ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Fresno, TX 77545
roosevelt
Job Details:
02/09/2024
replaced bad igniter
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Bellaire, TX 77401
Louis R
Job Details:
02/09/2024
Replaced led borad
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Houston, TX 77057
Louis R
Job Details:
02/09/2024
Found bad airflow; ordrng 1 Wp694089 (Wheel) and 1 279827 (Motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Houston, TX 77057
Louis R
Job Details:
02/09/2024
Found bad drain line. With weird install. Plumber needed.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WGT4027HW1
Near Houston, TX 77019
Louis R
Job Details:
02/09/2024
Found bad drain pump.; ordrng 1 W10919003 (Drain pump) and 1 W11417071 (Harness) and 1 W11629601 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Houston, TX 77006
Louis R
Job Details:
02/09/2024
Replaced bad control & heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Houston, TX 77007
Louis R
Job Details:
02/09/2024
Found damaged door; ordrng 1 Lw10913113 (Freezer door)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Katy, TX 77493
martin
Job Details:
02/09/2024
Replaced drain pump
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Katy, TX 77494
martin
Job Details:
02/09/2024
Replaced parts list Tested and working properly now
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Katy, TX 77494
martin
Job Details:
02/09/2024
"Will need gear case, CAM and actuator ; ordrng 1 W11454372 (Gear case) and 1 W10721967 (CAM) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brookshire, TX 77423
martin
Job Details:
02/09/2024
Arrived at customer home and per customer freezer had been frozen and she defrosted for 24hrs Replaced Thermistor with truck stock ; used 1 WPW10384183 (Thermistor) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Brookshire, TX 77423
martin
Job Details:
02/09/2024
Inspected and found control board had failedI opened back of unit to expose board and right away seen roaches running around Showed customer of findings Documented with trade team SR#7738350893
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Fulshear, TX 77441
martin
Job Details:
02/09/2024
Inspected and found fan not coming onDocumented SR#7738438620Opened back of unit and found motor connection disconnected Tightened and secured connections Tested and working properly now
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Houston, TX 77067
Osiel
Job Details:
02/09/2024
screw from left handle support bracket loose - reinstalled securing handle - operating as normal
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Katy, TX 77494
martin
Job Details:
02/09/2024
"Tested blower fan and making rattling sounds Inspected further and found insulation foil stuck to blower wheel, rattling during use Removed and tested again, no more noises Working properly now"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Houston, TX 77043
jerrell
Job Details:
02/09/2024
Adjusted gasket ran test all operations normal.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Richmond, TX 77406
raul
Job Details:
02/09/2024
Upon arrival turned dryer on and heard a rattling noise. I removed vent hose and a piece of metal came out. I ran diagnostic and unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS0
Near Houston, TX 77024
jerrell
Job Details:
02/09/2024
Found that the electrical supply may have a weak GFI maintenance to correct GFI tech was not able to duplicate the problem multiple times in a particular bake option.
We serviced a
WHIRLPOOL OVEN
Model WFC315SOJS1
Near Richmond, TX 77407
raul
Job Details:
02/09/2024
One Connection to bake terminal was not connected. I reconnected and also secured L2 at Terminal block.
We serviced a
KITCHENAID WASHER
Model KDTE204KPS1
Near Houston, TX 77091
Gary L
Job Details:
02/09/2024
Found motor not always working. Got motor to work but ordered new motor. Customer not responding. Unit is possibly working
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS2
Near Houston, TX 77094
jerrell
Job Details:
02/09/2024
Tech to close ticket per office unit is getting exchanged per office.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Houston, TX 77084
jerrell
Job Details:
02/09/2024
Adjusted gasket ran test all operations normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Houston, TX 77041
jerrell
Job Details:
02/09/2024
Need to order ; ordrng 1 W11172199 (Basket) and 1 W11217817 (Susspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Houston, TX 77089
chris
Job Details:
02/09/2024
Found faulty control and drain pump part order ; ordrng 1 W11305308 (Control) and 1 W10876537 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huffman, TX 77336
leonard
Job Details:
02/09/2024
checked unit and ordered part for repair. office advised unit has been replaced.part order to be canceled and returned
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Houston, TX 77011
Allen
Job Details:
02/09/2024
Cycled through diag all ops test normal at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Richmond, TX 77406
raul
Job Details:
02/09/2024
Trip and diagnostic
We serviced a
MAYTAG REFRIGERATOR
Model MRFF5033PZ02
Near Spring, TX 77379
Osiel
Job Details:
02/09/2024
needs damper control replacement ; ordrng 1 WPW10479155 (Damper Control)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Houston, TX 77011
Allen
Job Details:
02/09/2024
Realigned motor assy ops normal on retested verified by customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Pearland, TX 77584
Allen
Job Details:
02/09/2024
Assisted tech CJ ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330OAHS5
Near Houston, TX 77043
jerrell
Job Details:
02/09/2024
Need to order ; ordrng 1 W11025157 (Pump and motor) and 1 W11175771 (VALVE-INLT)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Spring, TX 77388
Osiel
Job Details:
02/09/2024
control board oven burner & igniter ; ordrng 1 W11126814 (CNTRL-ELEC) and 1 W11220387 (BURNR-OVEN) and 1 W11176454 (IGNTR-OVEN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Conroe, TX 77304
james
Job Details:
02/09/2024
"Checked unit and replaced shorted control, evap fan and thermistor. Unit checks ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Conroe, TX 77301
james
Job Details:
02/09/2024
Checked unit and cleared error codes f6e1 and f0e5. Ran diagnostic manual cycles and auto test cycle and unit checks ok. Advised customer that unit must be leveled.
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Magnolia, TX 77354
Josue
Job Details:
02/09/2024
Unit turning on and off intermittently during cycles. Needs new ctrl. Customer has 30 days to decide on repair. Customer paid service fee.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Pasadena, TX 77503
Allen
Job Details:
02/09/2024
Part order. ; ordrng 1 W11627516 (Encoder) and 1 W11633362 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model JDB8200AWS2
Near Houston, TX 77096
derrick
Job Details:
02/09/2024
Order control; ordrng 1 W10866118 (Control)
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Bellaire, TX 77401
derrick
Job Details:
02/09/2024
Parts bring ordered by Louis; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Houston, TX 77074
derrick
Job Details:
02/09/2024
Order latch assembly; ordrng 1 W11513248 (Latch)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Humble, TX 77346
leonard
Job Details:
02/09/2024
replaced low capacity compressor and replaced filter drier and recharged system. ck ok\'